Document ID: 108802
Updated: Dec 12, 2008
Contents
Introduction
How do I reset my IP phone to factory default?
Related Information
Introduction
This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products.
Q. How do I reset my IP phone to factory default?
A.Resetting the IP Phone
Step 1:
On the SPA itself, press the Setupbutton.
Step 2:
Go to Factory Reset (14) using the Navigationbutton.
Step 3:
Press the OK soft key afterwards. SPA will reboot and will be back to its default settings.
Note: If you choose factory reset, you will return the phone to the original factory settings and will erase all current settings, including the directory and call logs.
Related Information
Open a Support Case (Requires a Cisco Service Contract.)
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