Experiencing Difficulties with the Voicemail Indicator

Document ID: 108798

Updated: Dec 12, 2008

Introduction
What can I do if I have my voicemail configured on my SPA but when someone left message, Voicemail Indicator did not light up red?
Related Information

Introduction

This article is one in a series to assist in the setup, troubleshooting, and maintenance of Cisco Small Business products (formerly Linksys Business Series).

Q. What can I do if I have my voicemail configured on my SPA but when someone left message, Voicemail Indicator did not light up red?

If the voicemail indicator is not lit red when someone left message on your voicemail, it means the Message Waiting is not enabled on the SPA. To enable message waiting on your SPA941, follow the steps below.?

Enabling Message Waiting?

Step 1:
Press the Setup?on the SPA941.?
Step 2:
Using Navigation??select Network (9).??
Step 3:
Access the SPA941's web-based setup page.??
Step 4:
When the web-based setup page appears, click Admin Login.?
Step 5:
Click Ext1, look for Call Feature Setting then set Message Waiting to yes.?
Step 6:
Click?.