Document ID: 10154
Updated: Oct 04, 2005
Contents
Introduction
This document provides troubleshooting information for common hardware failures with Cisco uBR9xx Series cable modems, and provides ways to troubleshoot those failures. The flowchart lists the most common symptoms encountered by the Cisco uBR9xx Series cable modems.
Prerequisites
Requirements
There are no specific requirements for this document.
Components Used
This document is not restricted to specific software and hardware versions.
The information in this document was created from the devices in a specific lab environment. All of the devices used in this document started with a cleared (default) configuration. If your network is live, make sure that you understand the potential impact of any command.
Conventions
Refer to Cisco Technical Tips Conventions for more information on document conventions.
Troubleshooting Flowchart
Related Information
Open a Support Case 
(Requires a Cisco Service Contract.)
Related Cisco Support Community Discussions
The Cisco Support Community is a forum for you to ask and answer questions, share suggestions, and collaborate with your peers.
Refer to Cisco Technical Tips Conventions for information on conventions used in this document.