Case Study: Saudi Telecom Lessens Travel, Increases Productivity
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Next Steps:
Saudi Company increases customer satisfaction.
Challenge:
Threatened by a number of start-ups, Saudi Telecom needed to expand its customer offerings and become more agile.
Solutions:
Cisco WebEx Meeting Center and Training Center.
Results:
- Offering a cost-effective approach to support business expansion
- Reduce travel and increase productivity
- Give STC a new proposition to attract and retain customers
We knew [WebEx] would be of huge benefit to STC, internally, andÂ…would be of interest to our customers, because they faced identical challenges.- Nabeel M. Al-Haider, ICT Service Development Manager, STC