Princess Cruises Trains Global Agents Online
Challenge:
Princess Cruises needed cost-effective way to train and motivate remote travel agents about offerings and to boost sales.
Solutions:
Cisco WebEx Meeting Center allowed Princess Cruises to provide online training, global conferences, and conduct sales-focused events.
Results:
- Extended sales reach and contributed to sales acceleration
- Cut travel costs significantly and improved meeting access for international staff
- Provided high-quality, interactive content delivery system on reliable network
Since we switched to WebEx meeting applications, our sales seminars have grown. We now host a dozen sales-focused events over the course of a week.- J. Martin, e-distribution specialist, Princess Cruises