Cisco WebEx Web Conferencing Product Comparison
| Cisco WebEx Meetings | Cisco WebEx Training Center | Cisco WebEx Event Center | Cisco WebEx Support Center | |
|---|---|---|---|---|
| Description | Present information, share applications, and collaborate on projects. Streamline the meeting process with a centralized space for managing activities and information. | Deliver highly interactive and effective online training and e-learning. | Stage large-scale online events. | Deliver efficient, personalized customer service and IT support. |
| Usage Scenarios |
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| Recommended number of attendees | Up to 500 | Up to 1,000 | Up to 1,000; additional capacity available | Up to eight concurrent sessions with five participants in each |
| Meeting Organization and Follow-up | Cisco WebEx Meetings | Cisco WebEx Training Center | Cisco WebEx Event Center | Cisco WebEx Support Center |
| Centralized meeting spaces for sharing documents, recordings, and more before and after meetings | Yes | No | No | No |
| Document library and file sharing | Yes | No | No | No |
| Information Sharing | Cisco WebEx Meetings | Cisco WebEx Training Center | Cisco WebEx Event Center | Cisco WebEx Support Center |
| Real-time desktop, application, document, and web browser sharing | Yes | Yes | Yes | Desktop and application sharing only |
| Whiteboards and annotation tools | Yes | Yes | Yes | Annotation tools only |
| Video streaming only | Yes | Yes | Yes | No |
| Text chat and Q&A (managed and moderated) | Text Chat | Yes | Yes | Text Chat |
| File transfer | Yes | Yes | Available on request | Yes |
| Audio and Video | Cisco WebEx Meetings | Cisco WebEx Training Center | Cisco WebEx Event Center | Cisco WebEx Support Center |
| Audio | Phone, VoIP | Phone, VoIP | Phone, VoIP, audio broadcast | Phone, VoIP |
| Video | HD video; multipoint; full-screen view; expanded full-screen view | HD video; multipoint; full-screen view; expanded full-screen view | High-quality video; multipoint; full-screen video | High-quality video; single-point only |
| Specialized Features | Cisco WebEx Meetings | Cisco WebEx Training Center | Cisco WebEx Event Center | Cisco WebEx Support Center |
| Polling | Instant only | Yes | Yes | No |
| Program and campaign management and post-event surveys | No | No | Yes | No |
| Lead source tracking and enrollment scoring | No | No | Yes | No |
| Registration management | Yes | Yes | Yes | No |
| Testing, instant grading, and instructor scoring | No | Yes | No | No |
| Breakout sessions and hands-on labs | No | Yes | No | No |
| Permissions-based remote control | Yes | Yes | Yes | Yes |
| Reports | Yes | Yes | Yes | Yes |
| Connection Options | Cisco WebEx Meetings | Cisco WebEx Training Center | Cisco WebEx Event Center | Cisco WebEx Support Center |
| Operating system support (Windows, Mac, Linux, Solaris) | Windows, Mac, Linux | Yes | Yes | Yes |
| Join and attend from mobile devices | Yes | Yes | No | No |
| Email only | Yes | Yes | Yes | No |
| Inbound support request | N/A | N/A | N/A | Click-to-Connect, WebEx WebACD |
| Other Tools and Options | Cisco WebEx Meetings | Cisco WebEx Training Center | Cisco WebEx Event Center | Cisco WebEx Support Center |
| Network-based recording | Yes | Yes | Yes | Yes |
| Microsoft Outlook and Lotus Notes integration | Microsoft Outlook | Yes | Yes | Yes |
| Localization | English, French, German, Brazilian Portuguese, Spanish, (Latin American Spanish on all supported platforms and European Spanish on Windows and mobile platforms) Traditional Chinese, Simplified Chinese, Japanese, Korean, Italian, Russian and Dutch | French, German, Italian, Japanese, Portuguese, Simplified and Traditional Chinese, Spanish (Latin American Spanish on all supported platforms and European Spanish on Windows and mobile platforms) and Korean Swedish, Russian, Dutch, and European Spanish available on Microsoft Windows platform only |
French, German, Italian, Japanese, Portuguese, Simplified and Traditional Chinese, Spanish (Latin American Spanish on all supported platforms and European Spanish on Windows and mobile platforms) and Korean Swedish, Russian, Dutch, and European Spanish available on Microsoft Windows platform only |
French, German, Italian, Japanese, Portuguese, Simplified and Traditional Chinese, Spanish (Latin American Spanish on all supported platforms and European Spanish on Windows and mobile platforms) and Korean Swedish, Russian, Dutch, and European Spanish available on Microsoft Windows platform only |