Cisco announces the end-of-sale and end-of life dates for the Cisco® Cisco Unified Wireless IP Phone 7920. The last day to order the affected product(s) is June 14, 2007. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
Customers are encouraged to migrate to the Cisco Unified Wireless IP Phone 7921G, which is more durable and provides longer battery life than the Cisco Unified Wireless IP Phone 7920. Information about the replacement product can be found at: http://www.cisco.com/en/US/products/ps7071/index.html.
Table 1. End-of-Life Milestones and Dates for the Cisco Unified Wireless IP Phone 7920
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
June 14, 2007
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
June 14, 2007
Last Ship Date:
HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
September 1, 2007
End of Routine Failure Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the cause of product failure or defect.
June 1, 2008
End of New Service Attachment Date:
HW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
June 1, 2008
End of Service Contract Renewal Date:
HW
The last date to extend or renew a service contract for the product.
June 1, 2008
Last Date of Support:
HW
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
June 1, 2009
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
Replacement Product Part Number
Replacement Product Description
CP-7920-AC-CH1-K9
Cisco 7920/APAC; CCM UL; Battery/Pwr Supply Not Included
CP-7921G-WC-CH1-K9
Cisco 7921G Rest of World; CCM UL; Battery/Pwr Sup Not Incl
CP-7920-AE-CH1-K9
Cisco 7920/APAC; CCME UL; Battery/Pwr Supply Not Included
CP-7921G-WE-CH1-K9
Cisco 7921G Rest of World; CCME UL; Battery/Pwr Sup Not Incl
CP-7920-AP-K9
Cisco 7920/APAC; CCM/CCME UL Reqd; Battery/PS Not Incl
CP-7921G-W-K9
Cisco 7921G Rest of World; CCM/CCME UL Reqd; Batt/PS Not Inc
CP-7920-AP-K9=
Cisco 7920/APAC; Battery/Pwr Supply Not Included
CP-7921G-W-K9=
Cisco 7921G Rest of World; Battery/Power Supply Not Included
CP-7920-AU-K9
Cisco 7920/Australia; CCM/CCME UL Reqd; Battery/PS Not Incl
CP-7921G-W-K9
Cisco 7921G Rest of World; CCM/CCME UL Reqd; Batt/PS Not Inc
CP-7920-AU-K9=
Cisco 7920/Australia; Battery/Pwr Supply Not Incl
CP-7921G-W-K9=
Cisco 7921G Rest of World; Battery/Power Supply Not Included
CP-7920-AUC-CH1-K9
Cisco 7920/Australia; CCM UL; Battery/Pwr Supply Not Incl
CP-7921G-WC-CH1-K9
Cisco 7921G Rest of World; CCM UL; Battery/Pwr Sup Not Incl
CP-7920-AUE-CH1-K9
Cisco 7920/Australia; CCME UL; Battery/Pwr Supply Not Incl
CP-7921G-WE-CH1-K9
Cisco 7921G Rest of World; CCME UL; Battery/Pwr Sup Not Incl
CP-7920-BUN-ST
Cisco 7920 Phone ASSY, Standard Phone Package
There is currently no replacement product available for this product.
CP-7920-BUN-ST-K9
Cisco 7920 Phone ASSY, Standard Phone Package
There is currently no replacement product available for this product.
CP-7920-EC-CH1-K9
Cisco 7920/ETSI; CCM UL; Battery/Pwr Supply Not Included
CP-7921G-EC-CH1-K9
Cisco 7921G ETSI; CCM UL; Battery/Power Supply Not Included
CP-7920-EE-CH1-K9
Cisco 7920/ETSI; CCME UL; Battery/Pwr Supply Not Included
CP-7921G-EE-CH1-K9
Cisco 7921G ETSI; CCME UL; Battery/Power Supply Not Included
CP-7920-ET-K9
Cisco 7920/ETSI; CCM/CCME UL Reqd; Battery/PS Not Incl
CP-7921G-E-K9
Cisco 7921G ETSI; CCM/CCME UL Reqd; Battery/PS Not Included
CP-7920-ET-K9=
Cisco 7920/ETSI; Battery/Pwr Supply Not Incl
CP-7921G-E-K9=
Cisco 7921G ETSI; Battery/Power Supply Not Included
CP-7920-FC-CH1-K9
Cisco 7920/FCC; CCM UL; Battery/Pwr Supply Not Included
CP-7921G-AC-CH1-K9
Cisco 7921G FCC; CCM UL; Battery/Power Supply Not Included
CP-7920-FC-K9
Cisco 7920/FCC; CCM/CCME UL Reqd; Battery/PS Not Incl
CP-7921G-A-K9
Cisco 7921G FCC; CCM/CCME UL Reqd; Battery/PS Not Included
CP-7920-FC-K9=
Cisco 7920/FCC; Battery/Pwr Supply Not Incl
CP-7921G-A-K9=
Cisco 7921G FCC; Battery/Power Supply Not Included
CP-7920-FE-CH1-K9
Cisco 7920/FCC; CCME UL; Battery/Pwr Supply Not Included
CP-7921G-AE-CH1-K9
Cisco 7921G FCC; CCME UL; Battery/Power Supply Not Included
CP-7920-JA-K9
Cisco 7920/Japan; CCM/CCME UL Reqd; Battery/PS Not Incl
CP-7921G-P-K9
Cisco 7921G Japan; CCM/CCME UL Reqd; Battery/PS Not Incl
CP-7920-JA-K9=
Cisco 7920/Japan; Battery/Pwr Supply Not Incl
CP-7921G-P-K9=
Cisco 7921G Japan; Battery/Power Supply Not Included
CP-7920-JC-CH1-K9
Cisco 7920/Japan; CCM UL; Battery/Pwr Supply Not Included
CP-7921G-PC-CH1-K9
Cisco 7921G Japan; CCM UL; Battery/Power Supply Not Incl
CP-7920-JE-CH1-K9
Cisco 7920/Japan; CCME UL; Battery/Pwr Supply Not Included
CP-7921G-PE-CH1-K9
Cisco 7921G Japan; CCME UL; Battery/Power Supply Not Incl
CP-CASE-7920-FLC=
Cisco 7920 Leather Carry Case, Full Cover
CP-CASE-7921G=
Cisco 7921G Leather Carry Case
CP-CASE-7920-HOL=
Cisco 7920 Leather Carry Case, Holster
CP-HOLSTER-7921G=
Cisco 7921G Belt Holster
CP-CFGPR-BUN-7920
Cisco 7920 Config Program; Incl. Config Util, 2 USB Cables
There is currently no replacement product available for this product.
CP-DSKCH-BUN-7920
Cisco 7920 Desk Top Charger; Power Supply Not Included
CP-DSKCH-7921G-BUN
Cisco 7921G Desk Top Charger, Power Supply, AC Power Cord
CP-EARBUD-7920-ST=
Cisco 7920 Series Wired Ear-Bud, Standard
There is currently no replacement product available for this product.
CP-MCHGR-7920-BUN
Cisco Wireless IP Phone 7920 Multi Charger Bundle
CP-MCHGR-7921G-BUN
Cisco 7921G Multi-Charger, Power Supply, AC Power Cord
CP-MULTICHGR-7920
Cisco Wireless IP Phone 7920 Multi-Phone and Battery Charger
CP-MCHGR-7921G
Cisco 7921G Multi-Charger
CP-MULTICHGR-7920=
Cisco Wireless IP Phone 7920 Multi-Charger
CP-MCHGR-7921G=
Cisco 7921G Multi-Charger
SW-CCM-UL-7920
CallManager Unit License for Single Wireless IP Phone 7920
SW-CCM-UL-7921G
CUCM 3.x or 4.x RTU lic. for single W IP Phone 7921G
SW-CCME-UL-7920
Cisco CallManager Express License For Single 7920 IP Phone
SW-CCME-UL-7921G
Cisco Unified CME User License for single Cisco 7921G
SW-CCME-UL-7920=
Cisco CallManager Express License For Single 7920 IP Phone
SW-CCME-UL-7921G=
Cisco Unified CME User License for single Cisco 7921G
Product Migration Options
The recommended replacement for the Cisco Unified Wireless IP Phone 7920 is the Cisco Unified Wireless IP Phone 7921G. This sleek,second-generation wireless IP phone supports a host of calling features and voice-quality enhancements,including:
• IEEE 802.11a,b,and g standards that allow customers to use the phone in the 2.4 GHz or 5 GHz bands
• 2-inch (5 cm) color display (176 x 220 pixels) that is easier to read and enhances XML applications
• Built-in speakerphone capabilities
• A more intuitive interface
• A new combination charger and speakerphone stand for enhanced desktop functionality
• Dedicated mute and volume keys,and a separate application button that can support push-to-talk via XML
• Longer battery life (100 hours standby time or 12 hours talk time)
• High durability for all business environments
• Exceptional voice quality
• Diversity antenna for better RF coverage
• Support for a wide range of enterprise applications through XML
• Wireless security features including WPA2 and AES
• Voice security features including certificates,Sequenced Routing Update Protocol (SRTP),and transparent LAN services (TLS)
• Quality-of-service features including TSPEC and WMM
Table 3. Product Part Numbers Affected by This Announcement
Feature
Cisco Unified Wireless IP Phone 7920
Cisco Unified Wireless IP Phone 7921G
Antenna
Single
Dual; Antenna switched diversity (5-GHz band only)
Speakerphone
No
Yes
Battery life
Std: up to 30 hrs standby/3.5 hrs talk Extd: up to 40 hrs Standby/4.25 hrs talk
Std: up to 80 hrs standby/10 hrs talk Extd: up to 100 hrs standby/12 hrs talk
Navigation key
4-way
5-way
Ringing and message waiting indicator LED
No
Yes
Vibration alert
Yes
Yes
Backlit keypad
Yes
Yes
Headset connector
2.5mm (4-conductor/3-band)
2.5mm (4-conductor/3-band)
USB connector
Yes
Yes
Radio
Single band 802.11b radio
Dual band 802.11a/b/g radios
Display
1.75 in (44 mm) black/white (128x80 pixels)
2 in (5 cm) color (176x220 pixels)
Dedicated buttons
No
Application button, volume control, mute
Soft key buttons
2
2
Dimensions (H x W x D)
5.2 x 2.1 x 1.0 in (13.2 x 5.3 x 2.5 cm)
5.0 x 2.1 x 1.0 in (12.7 x 5.3 x 2.5 cm)
Weight
4.8 oz (136.1 g)
5 oz (145 g)
Integrated speakerphone in desktop charger
No
Yes
Lanyard hole
No
Yes
Protocol
SCCP
SCCP
Operating System
VxWorks
Linux
Communications Manager
3.3, 4.0, 4.1, 4.2, 4.3, 5.0 and later
4.1, 4.2, 4.3, 5.0 and later
Communications Manager Express
3.2 and later
4.1 and later
Survivable Remote Site Telephony
2.0
4.1
Cisco Compatible Extensions (CCX)
2.0
4.0
Authentication
LEAP, EAP-FAST, WPA, WPA-PSK, CCKM
LEAP, EAP-FAST, WPA, WPA-PSK, WPA2, CCKM
Encryption
WEP (40/128 bit), TKIP/MIC
WEP (40/128 bit), TKIP/MIC, AES
QoS
QBSS
QBSS, WMM, TSPEC
Power saving
No
U-APSD, PS-Poll
Radar detection
No
DFS, TPC per 802.11h
World mode support per 802.11d
No
Yes
Voice security features
No
Certificates, image/device/file/signaling authentication, secure SRST, media encryption using SRTP, signaling integrity/encryption (TLS), certificate authority proxy function (CAPF), secure profiles, encrypted configuration files
XML
Yes
Yes
Configuration Web page
Read-only
GUI for configuration
Syslog
Manual
Automatic
Customers can use the Cisco Technology Migration Program (TMP) to trade-in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/pr11/incentive/tmp/index.html.
Customers may be able to continue to purchase the Cisco Unified Wireless IP Phone 7920 through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
