Cisco announces the end-of-sale and end-of life dates for the Cisco® Unified IP Phones 7941G and 7961G (Hardware Only). The last day to order the affected product(s) is January 19, 2010. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.
Important note: This announcement applies only to the specified phone hardware. Software/feature development for the listed models will continue until further notice.
Table 1. End-of-Life Milestones and Dates for the Cisco Unified IP Phones 7941G and 7961G (Hardware Only)
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
March 19, 2009
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
January 19, 2010
Last Ship Date:
HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
April 18, 2010
End of Routine Failure Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the cause of product failure or defect.
January 19, 2011
End of New Service Attachment Date:
HW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
January 19, 2011
End of Service Contract Renewal Date:
HW
The last date to extend or renew a service contract for the product.
April 13, 2014
Last Date of Support:
HW
The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.
January 16, 2015
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
Replacement Product Part Number
Replacement Product Description
CP-7941G
Cisco IP Phone 7941
CP-7942G
Cisco Unified IP Phone 7942
CP-7941G-1SPB=
Cisco Unified IP Phone 7941G With Lic - India Promo Only
There is currently no replacement product available for this product.
CP-7941G-8SPB=
Cisco Unified IP Phone 7941G 8-Pk With Lic-India Promo Only
There is currently no replacement product available for this product.
CP-7941G-CCME
Cisco IP Phone 7941, CCME
CP-7942G-CCME
Cisco Unified IP Phone 7942 with 1 CCME RTU License
CP-7941G-CCME=
Cisco IP Phone 7941, CCME, spare
CP-7942G-CCME
Cisco Unified IP Phone 7942 with 1 CCME RTU License
CP-7941G-CH1
Cisco IP Phone 7941, Channel w/license
CP-7942G-CH1
Cisco Unified IP Phone 7942 with 1 RTU License
CP-7941G-ITA-S2=
Cisco IP Phone 7941G Type 2 Promo for ITA
There is currently no replacement product available for this product.
CP-7941G-ITA-S3=
Cisco IP Phone 7941G Type 3 Promo for ITA
There is currently no replacement product available for this product.
CP-7941G-SPB
Cisco Unified IP Phone 7941G With Lic - India Promo Only
There is currently no replacement product available for this product.
CP-7941G=
Cisco IP Phone 7941, spare
CP-7942G=
Cisco Unified IP Phone 7942, spare
CP-7961G
Cisco IP Phone 7961
CP-7962G
Cisco Unified IP Phone 7962
CP-7961G-CCME
Cisco IP Phone 7961 CCME
CP-7962G-CCME
Cisco IP Phone 7962 with 1 CCME RTU License
CP-7961G-CCME=
Cisco IP Phone 7961 CCME spare
CP-7962G-CCME
Cisco IP Phone 7962 with 1 CCME RTU License
CP-7961G-CH1
Cisco IP Phone 7961, Channel w/ license
CP-7962G-CH1
Cisco IP Phone 7962 with 1 RTU License
CP-7961G-ITA-S1=
Cisco IP Phone 7961G Type 1 Promo for ITA
There is currently no replacement product available for this product.
Customers can use the Cisco Technology Migration Program (TMP) to trade-in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/pr11/incentive/tmp/index.html.
Customers may be able to continue to purchase the Cisco Unified IP Phones 7941G and 7961G (Hardware Only) through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
