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Cable Modems (High Speed Data)

End-of-Sale and End-of-Life Announcement for the Cisco DOCSIS 2.0 Cable Modems (High-Speed Data)

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EOL8014

Cisco announces the end-of-sale and end-of-life dates for the Cisco DOCSIS 2.0 Cable Modems (High-Speed Data). The last day to order the affected product(s) is June 8, 2012. Customers with active service contracts or active warranties will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active service contracts or active product warranties, support will be available for the shown dates as stated in the applicable service contracts or product warranty terms and conditions, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1. End-of-Life Milestones and Dates for the Cisco DOCSIS 2.0 Cable Modems (High-Speed Data)

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

December 9, 2011

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

June 8, 2012

Last Ship Date:
HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

September 6, 2012

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.

June 8, 2013

End of New Service Attachment Date:
HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

June 8, 2013

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

September 3, 2016

Last Date of Support:
HW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete **. Warranty duration is based on product ship dates; refer to warranty terms and conditions for details.

June 30, 2017

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

4013700

DPC2100 Modem, EUR LPS (5 LED) (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4013701

DPC2100 Modem, PAL/NTSC, LPS (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4013702

DPC2100 Modem, PAL/NTSC, UPS, EUR P/C (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4013704

DPC2100 Modem, JPN W/Mt Sw LPS (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4013707

EPC2100 Modem, PAL/NTSC, UK LPS, 5LED (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4013729

DPC2100 Modem, No PS, KOR only (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4013730

DPC2100 Modem, KOR LPS (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4014310

DPC2505 Wideband Modem, NA W/Mt Sw LPS (Mult=15)

See the Product Migration Options section below for detailed information on replacing this product.

    

4015352

DPC2505 Wideband Cable Modem, ARG (Mult=15)

See the Product Migration Options section below for detailed information on replacing this product.

    

4015415

DPC2100 Modem, Outdoor PCB Assy, Cisco MetroWireless(Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4015489

EPC2100 Modem, Chinese SW (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4015875

EPC2100R2 Modem, No PS/Cbls (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4018546

DPC2100 Modem, NA W/Mt Sw LPS (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4018775

DPC2100 Modem, NTSC, No PS/USB Cbl/CD, Hanaro Logo (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4019913

DPC2100 Modem, 55/88, JPN W/Mt Sw LPS (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4021099

DPC2100 Modem, JPN Wall-mt Sw LPS, AC Ext Cbl (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4021100

DPC2505 Wideband Modem, KOR LPS (Mult=15)

See the Product Migration Options section below for detailed information on replacing this product.

    

4025745

EPC2505 Wideband Modem, UK W/Mt Sw LPS (Mult=15)

See the Product Migration Options section below for detailed information on replacing this product.

    

4025811

EPC2100R2 Modem, CHN 12V Wall-mt LPS, CHN Insert (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4027669

DPQ2160 Modem, Int PS, USB, ENET, NA P/C (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4028656

DPC2100 Modem, DOCSIS 2.0, NA Sw LPS (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4031272

DPC2100R3 Modem, KOR, No USB, No PS, No CD (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4034438

DPC2100R2 Modem, No USB, 12V Sw LPS, Buy (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

4036819

DPQ2160 Modem, DOCSIS 2.0, EU Int PS, No USB (Mult=10)

See the Product Migration Options section below for detailed information on replacing this product.

    

Product Migration Options

Customers are encouraged to contact an account manager or distributor for migration information. Information about Cisco Cable Modems (High-Speed Data) can be found at: http://www.cisco.com/en/US/products/ps8676/index.html.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Cisco DOCSIS 2.0 Cable Modems (High-Speed Data) through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more information about the Cisco Cable Modems (High-Speed Data), visit http://www.cisco.com/en/US/products/ps8676/index.html, or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
** For more information about the Cisco Product Warranties, go to:
http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cisco/support/notifications.html.

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.