Cisco announces the end-of-sale and end-of-life dates for the Cisco® Cable Modems (High Speed Data). The last day to order the affected product(s) is December 29, 2007. Customers with active service contracts or active warranties will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active service contracts or active product warranties, support will be available for the shown dates as stated in the applicable service contracts or product warranty terms and conditions, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1. End-of-Life Milestones and Dates for the Cable Modems (High Speed Data)
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.
June 30, 2007
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
December 29, 2007
Last Ship Date: HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
March 28, 2008
End of Routine Failure Analysis Date: HW
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.
December 28, 2008
End of New Service Attachment Date: HW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
December 28, 2008
End of Service Contract Renewal Date: HW
The last date to extend or renew a service contract for the product.
March 25, 2012
Last Date of Support: HW
The last expected date to receive service and support for the product as entitled by applicable service contracts or warranty terms and conditions **. After this date, all support services for the product are unavailable, and the product becomes obsolete. Warranty duration is based on product ship dates; refer to warranty terms and conditions for details.
December 31, 2012
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
Replacement Product Part Number
Replacement Product Description
Additional Information
4007925
DPC2100 DOCSIS MODEM 5 LED / LPS
See the Product Migration Options section below for detailed information on replacing this product.
4007926
DPC2100 DOCSIS MODEM 5 LED / UPS
See the Product Migration Options section below for detailed information on replacing this product.
4008135
DPC2100 DOCSIS MODEM 5 LED /COMCAST
See the Product Migration Options section below for detailed information on replacing this product.
4008147
EPC2100 5 LED DOCSIS MODEM / LPS
See the Product Migration Options section below for detailed information on replacing this product.
4008148
EPC2100 5 LED DOCSIS MODEM / LPS
See the Product Migration Options section below for detailed information on replacing this product.
4008265
EPC2100 5 LED DOCSIS MODEM / UPS
See the Product Migration Options section below for detailed information on replacing this product.
4008938
DPC2100 DOCSIS MODEM 5 LED / LPS,IMAGE B
See the Product Migration Options section below for detailed information on replacing this product.
4009114
DPC2100R2 DOCSIS MODEM 5 LED/SW PS JAPAN
See the Product Migration Options section below for detailed information on replacing this product.
4009864
DPC2100 DOCSIS MODEM PCB ASSEMBLY; KDDI
See the Product Migration Options section below for detailed information on replacing this product.
4009865
DPC2100 for Japan, no USB, 65/88 spl
See the Product Migration Options section below for detailed information on replacing this product.
4010995
DPC2100 DOCSIS MODEM 5 LED / LPS
See the Product Migration Options section below for detailed information on replacing this product.
4012910
DPC2100 DOCSIS MODEM ARGENTINA
See the Product Migration Options section below for detailed information on replacing this product.
4013711
DPC2100 DOCSIS MODEM, ARGENTINA
See the Product Migration Options section below for detailed information on replacing this product.
4015354
DPC2505 DOCSIS MODEM WIDEBAND EURO
See the Product Migration Options section below for detailed information on replacing this product.
4019914
DPC2505 DOCSIS MODEM WIDEBAND,JAPAN
See the Product Migration Options section below for detailed information on replacing this product.
Customers can use the Cisco Technology Migration Program (TMP) to trade-in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/pr11/incentive/tmp/index.html.
Customers may be able to continue to purchase the Cable Modems (High Speed Data) through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
