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Tandberg Classic 1000

End-of-Sale and End-of-Life Announcement for the Tandberg Classic 1000

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EOL7817 - Amended

Cisco announces the end-of-sale and end-of-life dates for the Tandberg Classic 1000. The last day to order the affected product(s) is January 30, 2005. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1. End-of-Life Milestones and Dates for the Tandberg Classic 1000

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

August 1, 2004

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

January 30, 2005

Last Ship Date:
HW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

April 30, 2005

End of Routine Failure Analysis Date:
HW

The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.

January 30, 2006

End of New Service Attachment Date:
HW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

January 30, 2006

End of Service Contract Renewal Date:
HW

The last date to extend or renew a service contract for the product.

April 27, 2009

Last Date of Support:
HW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

January 31, 2010

HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

CTS-1000-1121001US

1121001US TANDBERG 1000 (384Kb)

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-1121001US

1121001US TANDBERG 1000 (384Kb)

CTS-E20-K9

E20

-

CTS-1000-1121001US

1121001US TANDBERG 1000 (384Kb)

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-1121002N

1121002N TANDBERG 1000 384/768 PP NTSC

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-1121002N

1121002N TANDBERG 1000 384/768 PP NTSC

CTS-E20-K9

E20

-

CTS-1000-1121002N

1121002N TANDBERG 1000 384/768 PP NTSC

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-112100N

112100N TANDBERG 1000(384 kbps ISDN/768 kbps IP)

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-112100N

112100N TANDBERG 1000(384 kbps ISDN/768 kbps IP)

CTS-E20-K9

E20

-

CTS-1000-112100N

112100N TANDBERG 1000(384 kbps ISDN/768 kbps IP)

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-112100UK

112100UK TANDBERG 1000 384 UK

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-112100UK

112100UK TANDBERG 1000 384 UK

CTS-E20-K9

E20

-

CTS-1000-112100UK

112100UK TANDBERG 1000 384 UK

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-112100US

112100US TANDBERG 1000 384 US

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-112100US

112100US TANDBERG 1000 384 US

CTS-E20-K9

E20

-

CTS-1000-112100US

112100US TANDBERG 1000 384 US

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-1121022N

1121022N TANDBERG 1000 128 PP NTSC

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-1121022N

1121022N TANDBERG 1000 128 PP NTSC

CTS-E20-K9

E20

-

CTS-1000-1121022N

1121022N TANDBERG 1000 128 PP NTSC

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-112102EU

112102EU TANDBERG 1000 128 Euro

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-112102EU

112102EU TANDBERG 1000 128 Euro

CTS-E20-K9

E20

-

CTS-1000-112102EU

112102EU TANDBERG 1000 128 Euro

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-112102P

112102P TANDBERG 1000(128 kbps ISDN/768 kbps IP)

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-112102P

112102P TANDBERG 1000(128 kbps ISDN/768 kbps IP)

CTS-E20-K9

E20

-

CTS-1000-112102P

112102P TANDBERG 1000(128 kbps ISDN/768 kbps IP)

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-113166P

113166P TANDBERG 1000 IP 384 PAL

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-113166P

113166P TANDBERG 1000 IP 384 PAL

CTS-E20-K9

E20

-

CTS-1000-113166P

113166P TANDBERG 1000 IP 384 PAL

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-1135901N

1135901N TANDBERG 1000 (768 kbps IP)

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-1135901N

1135901N TANDBERG 1000 (768 kbps IP)

CTS-E20-K9

E20

-

CTS-1000-1135901N

1135901N TANDBERG 1000 (768 kbps IP)

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-1135902N

1135902N TANDBERG 1000 (768 kbps IP)

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-1135902N

1135902N TANDBERG 1000 (768 kbps IP)

CTS-E20-K9

E20

-

CTS-1000-1135902N

1135902N TANDBERG 1000 (768 kbps IP)

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-1135902P

1135902P TANDBERG 1000 (768 kbps IP)

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-1135902P

1135902P TANDBERG 1000 (768 kbps IP)

CTS-E20-K9

E20

-

CTS-1000-1135902P

1135902P TANDBERG 1000 (768 kbps IP)

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-113590N

113590N TANDBERG 1000 (768 kbps IP)

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-113590N

113590N TANDBERG 1000 (768 kbps IP)

CTS-E20-K9

E20

-

CTS-1000-113590N

113590N TANDBERG 1000 (768 kbps IP)

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-113595N

113595N TANDBERG 1000 for Cisco Call Manager

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-113595N

113595N TANDBERG 1000 for Cisco Call Manager

CTS-E20-K9

E20

-

CTS-1000-113595N

113595N TANDBERG 1000 for Cisco Call Manager

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-384768-N

1121001N TANDBERG 1000 384/768 NTSC

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-384768-N

1121001N TANDBERG 1000 384/768 NTSC

CTS-E20-K9

E20

-

CTS-1000-384768-N

1121001N TANDBERG 1000 384/768 NTSC

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-384PP

1121002US TANDBERG 1000 (384Kb) - Presentation Pac

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-384PP

1121002US TANDBERG 1000 (384Kb) - Presentation Pac

CTS-E20-K9

E20

-

CTS-1000-384PP

1121002US TANDBERG 1000 (384Kb) - Presentation Pac

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-B1121002P

B1121002P TANDBERG 1000 384 ISDN/768 IP W/PP PAL

CP-9971-C-K9

Cisco Unified IP Endpoint 9971, Charcoal, Thick handset

-

CTS-1000-B1121002P

B1121002P TANDBERG 1000 384 ISDN/768 IP W/PP PAL

CTS-E20-K9

E20

-

CTS-1000-B1121002P

B1121002P TANDBERG 1000 384 ISDN/768 IP W/PP PAL

CTS-EX60-K9

EX60 - NPP, Touch UI

-

CTS-1000-NTSC-K9=

112103N TANDBERG 1000 NTSC Unit, All Revs

There is currently no replacement product available for this product.

-

-

CTS-1000-PAL-K9=

112103P TANDBERG 1000 PAL Unit, All Revs

There is currently no replacement product available for this product.

-

-

Product Migration Options

Customers are encouraged to migrate to the Cisco Unified IP Phone 9971,Cisco IP VIdeo Phone E20,or Cisco TelePresence System EX60. Information about these products can be found at: http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps10453/ps10512/data_sheet_c78-565717.html and http://www.cisco.com/en/US/products/ps11327/index.html.
Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.
Customers may be able to continue to purchase the Tandberg Classic 1000 through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End-of-Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more information about the Cisco Unified IP Phone 9971,Cisco IP VIdeo Phone E20,or Cisco TelePresence System EX60, visit http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps10453/ps10512/data_sheet_c78-565717.html, or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html.
For more information about the Cisco Product Warranties, go to:
http://www.cisco.com/en/US/products/prod_warranties_listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cisco/support/notifications.html.

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.