Table Of Contents
Release Notes for Cisco UMG Release 8.6
and Cisco Unified SRSV-CUE Release 8.6
System Requirements
Hardware Supported by Cisco UMG Release 8.6
Hardware Supported by Cisco Unified SRSV-CUE Release 8.6
Network Modules Supported by Cisco UMG Release 8.6
Network Modules Supported by Cisco Unified SRSV-CUE Release 8.6
Hardware SKUs for Cisco UMG Release 8.6
Hardware SKUs for Cisco Unified SRSV-CUE Release 8.6
Software SKUs for Cisco UMG Release 8.6
Software SKUs for Cisco Unified SRSV-CUE Release 8.6
Feature Licenses for Cisco UMG Release 8.6
Software Licenses and Factory System Limits for Cisco Unified SRSV-CUE Release 8.6
File Packages for Cisco UMG Release 8.6
File Packages for Cisco Unified SRSV-CUE Release 8.6
Software Compatibility for Cisco UMG Release 8.6 SRSV and E-SRST Licenses
Software Compatibility for Cisco UMG Release 8.6 VPIM Licenses
Software Compatibility for Cisco Unified SRSV-CUE Release 8.6
Determining the Software Version
Limitations
New Features and Enhancements
Caveats
Using the Bug Toolkit
Open Caveats for Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6
Additional References
Obtaining Documentation and Submitting a Service Request
Release Notes for Cisco UMG Release 8.6
and Cisco Unified SRSV-CUE Release 8.6
Last updated: June 21, 2011, OL-25439-01
These release notes support Cisco Unified Messaging Gateway (Cisco UMG) Release 8.6 and Cisco Unified Survivable Remote Site Voicemail-Cisco Unity Express (Cisco Unified SRSV-CUE) Release 8.6.
Note 
The user documentation for Cisco UMG and Cisco Unified SRSV-CUE refers to this release as 8.6. Release 8.6.1 is the first released version for Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6.
These Release Notes contain the following sections:
•System Requirements
•Limitations
•New Features and Enhancements
•Caveats
•Additional References
•Obtaining Documentation and Submitting a Service Request
System Requirements
•Hardware Supported by Cisco UMG Release 8.6
•Hardware Supported by Cisco Unified SRSV-CUE Release 8.6
•Network Modules Supported by Cisco UMG Release 8.6
•Network Modules Supported by Cisco Unified SRSV-CUE Release 8.6
•Hardware SKUs for Cisco UMG Release 8.6
•Hardware SKUs for Cisco Unified SRSV-CUE Release 8.6
•Software SKUs for Cisco UMG Release 8.6
•Software SKUs for Cisco Unified SRSV-CUE Release 8.6
•Feature Licenses for Cisco UMG Release 8.6
•Software Licenses and Factory System Limits for Cisco Unified SRSV-CUE Release 8.6
•File Packages for Cisco UMG Release 8.6
•File Packages for Cisco Unified SRSV-CUE Release 8.6
•
•Software Compatibility for Cisco UMG Release 8.6 SRSV and E-SRST Licenses
•Software Compatibility for Cisco UMG Release 8.6 VPIM Licenses
•Software Compatibility for Cisco Unified SRSV-CUE Release 8.6
•Determining the Software Version
Hardware Supported by Cisco UMG Release 8.6
Table 1 lists supported hardware platforms and the minimum Cisco IOS software release required to support the hardware platform.
Table 1 Cisco UMG Release 8.6: Supported Platforms and Minimum Cisco IOS Release Required
Cisco Platform
|
Cisco UMG Enhanced Network Module (NME-UMG)
|
Cisco UMG Enhanced Network Module Extended Capacity (NME-UMG-EC)
|
Cisco UMG on SM-SRE-700-K9
|
Cisco UMG on SM-SRE-900-K9
|
Cisco 2811
Cisco 2821
Cisco 2851
|
12.2(24)T
|
12.2(24)T
|
—
|
—
|
Cisco 2911
Cisco 2921
Cisco 2951
|
15.0(1)M1
|
15.0(1)M1
|
15.0(1)M
|
15.0(1)M
|
Cisco 3825
Cisco 3845
|
12.2(24)T
|
12.2(24)T
|
—
|
—
|
Cisco 3925
Cisco 3945
|
15.0(1)M1
|
15.0(1)M1
|
15.0(1)M
|
15.0(1)M
|
Cisco 3925E
Cisco 3945E
|
15.0(1)M1
|
15.0(1)M1
|
15.1(1)T
|
15.1(1)T
|
Note A different Cisco IOS software release may be required depending on the version of Cisco Unified Communications Manager Express (CUCME) or Cisco Unified Survivable Remote Site Telephony (SRST) being used. See Table 19 for information.
Hardware Supported by Cisco Unified SRSV-CUE Release 8.6
Table 2 lists the supported platforms and the minimum Cisco IOS release required to support Cisco Unified SRSV-CUE Release 8.6.
Table 2 Cisco Unified SRSV-CUE Release 8.6: Supported Platforms and Minimum Cisco IOS Release Required
Cisco Platform
|
NME-CUE
|
AIM2-CUE-K9
|
Cisco Unity Express ISE-CUE module installed in Cisco 1861 1
|
Cisco Unified SRSV-CUE on ISM-SRE-300-K9
|
Cisco Unified SRSV-CUE on SM-SRE-700-K9
|
Cisco Unified SRSV-CUE on SM-SRE-900-K9
|
Cisco 1861
|
—
|
—
|
12.4(11)XW
12.4(20)T
|
—
|
—
|
—
|
Cisco 2801
|
—
|
12.4(24)T
|
—
|
—
|
—
|
—
|
Cisco 2811
Cisco 2821
Cisco 2851
|
12.4(24)T
15.0(1)M
|
12.4(24)T
15.0(1)M
|
—
|
—
|
—
|
—
|
Cisco 2901
|
—
|
—
|
—
|
15.0(1)M
|
—
|
—
|
Cisco 2911
Cisco 2921
Cisco 2951
|
15.0(1)M2
|
|
—
|
15.0(1)M
|
15.0(1)M
|
15.0(1)M
|
Cisco 3825
Cisco 3845
|
12.4(24)T
15.0(1)M
|
12.4(24)T
15.0(1)M
|
—
|
—
|
—
|
—
|
Cisco 3925
Cisco 3945
|
15.0(1)M1
|
—
|
—
|
15.0(1)M
|
15.0(1)M
|
15.0(1)M
|
Cisco 3925E
Cisco 3945E
|
15.1(1)T1
|
—
|
—
|
—
|
15.1(1)T
|
15.1(1)T
|
Network Modules Supported by Cisco UMG Release 8.6
Table 3 lists the network modules supported by Cisco UMG and their respective capacities.
Table 3 Cisco UMG Release 8.6: Supported Network Modules
Model
|
Maximum number of Cisco Unity Express endpoints supported per Cisco UMG network module
|
Number of subscribers on Cisco Unity Express endpoints supported per system of 20 Cisco UMGs
|
Maximum number of branch voicemail servers supported per Cisco UMG network module
|
NME-UMG
|
250
|
125,000
|
250
|
NME-UMG-EC
|
1,000
|
500,000
|
1,000
|
Cisco UMG on SM-SRE-700-K9
|
1,000
|
500,000
|
1,000
|
Cisco UMG on SM-SRE-900-K9
|
1,000
|
500,000
|
1,000
|
Note•Your system can only have one Cisco Unified Communications Manager per Cisco UMG.
•Your system can have up to ten 10 Cisco Unity Connection systems per Cisco UMG.
•A system of 20 Cisco UMGs comprises both primary and secondary messaging gateways; therefore such a system supports 500,000 subscribers instead of 1,000,000.
•Do not combine the NME-UMG and NME-UMG-EC network modules into a single system. Because the messaging gateways must be synchronized, they must all be able to accommodate the same size of data dump.
Network Modules Supported by Cisco Unified SRSV-CUE Release 8.6
Table 3 lists the modules supported by Cisco Unified SRSV-CUE Release 8.6 and their respective capacities.
Table 4 Cisco Unified SRSV-CUE Release 8.6: Supported Modules and Capacities
Module
|
Number of included ports per module
|
Number of ports supported per module
|
Number of subscribers on Cisco Unity Express endpoints supported per module
|
1861
|
6
|
6
|
100
|
NME-CUE
|
8
|
32
|
800
|
AIM2-CUE-K9
|
6
|
8
|
200
|
ISM-SRE-300-K9
|
2
|
12
|
300
|
SM-SRE-700-K9
|
4
|
48
|
1250
|
SM-SRE-900-K9
|
4
|
64
|
1550
|
Hardware SKUs for Cisco UMG Release 8.6
Table 5 shows the hardware SKUs for Cisco UMG Release 8.6.
Table 5 Cisco UMG Release 8.6: Hardware SKUs
SKU
|
Description
|
NME-UMG
|
Cisco Unified Messaging Gateway
|
NME-UMG-EC
|
Cisco Unified Messaging Gateway Expanded Capacity
|
SM-SRE-700-K9
|
Services Module (SM) 700 with Services Ready Engine
|
SM-SRE-900-K9
|
Services Module (SM) 900 with Services Ready Engine
|
Hardware SKUs for Cisco Unified SRSV-CUE Release 8.6
Table 6 shows the hardware SKUs for Cisco Unified SRSV-CUE Release 8.6.
Table 6 Cisco Unified SRSV-CUE Release 8.6: Hardware SKUs
SKU
|
Description
|
NME-CUE
|
Cisco Unity Express NME
|
AIM2-CUE-K9
|
Cisco Unity Express AIM2
|
ISM-SRE-300-K9
|
Internal Services Module (ISM) 300 with Services Ready Engine
|
SM-SRE-700-K9
|
Services Module (SM) 700 with Services Ready Engine
|
SM-SRE-900-K9
|
Services Module (SM) 900 with Services Ready Engine
|
Software SKUs for Cisco UMG Release 8.6
Table 7 shows the software SKUs for Cisco UMG Release 8.6.
Table 7 Cisco UMG Release 8.6: Software SKUs
SKU
|
Description
|
SUMG-NME-86-K9
|
Cisco Unified Messaging Gateway NME Software Release 8.6
|
SUMG-NME-EC-86-K9
|
Cisco Unified Messaging Gateway NME-UMG-EC Software Release 8.6
|
SUMG-SM7-86-K9
|
Cisco Unified Messaging Gateway SM SRE 700 Software Release 8.6
|
SUMG-SM9-86-K9
|
Cisco Unified Messaging Gateway SM SRE 900 Software Release 8.6
|
Software SKUs for Cisco Unified SRSV-CUE Release 8.6
Table 8 shows the software SKUs for Cisco Unified SRSV-CUE Release 8.6.
Table 8 Cisco Unified SRSV-CUE Release 8.6: Software SKUs
SKU
|
Description
|
SCUE-SV-NME-86-K9
|
Cisco Unity Express NME Software Release 8.6
|
SCUE-SV-A2-86-K9
|
Cisco Unity Express AIM2 Software Release 8.6
|
SCUE-SV-ISM-86-K9
|
Cisco Unity Express ISM SRE Software Release 8.6
|
SCUE-SV-SM7-86-K9
|
Cisco Unity Express SM SRE 700 Software Release 8.6
|
SCUE-SV-SM9-86-K9
|
Cisco Unity Express SM SRE 900 Software Release 8.6
|
Feature Licenses for Cisco UMG Release 8.6
Cisco UMG Release 8.6 requires that feature licenses be purchased. Note the following:
•Licensing is based on the Cisco Software Licensing (CSL) feature.
•This release uses licensing for legacy Cisco UMG functionality; both Cisco Unified Survivable Remote Site Voicemail (SRSV) and Voice Profile for Internet Mail (VPIM) nodes are licensed.
•Evaluation licenses are supported.
•If your system has a secondary Cisco UMG for high availability, you must purchase additional licenses for the secondary Cisco UMG.
•If implementing the Cisco Unified SRSV solution, you must also order the feature licenses for the Cisco Unified SRSV-CUE for the branch site. For more information, see Software Licenses and Factory System Limits for Cisco Unified SRSV-CUE Release 8.6.
The Cisco UMG licenses support connecting multiple voicemail systems together for directory services. The licenses allow the Cisco UMG to connect to a maximum number of voicemail systems or nodes. The licenses do not apply to the number of mailboxes or users per node.
The number of nodes supported depends on the Cisco UMG licenses purchased, per Table 9.
Table 9 Cisco UMG Release 8.6: Feature Licenses
SKU
|
Licensed Feature Name
|
Quantity per License
|
Quantity Max. for NME-UMG
|
Quantity Max. for NME-UMG-EC
|
Quantity Max. for SM-SRE-700-K9
|
Quantity Max. for SM-SRE-900-K9
|
FL-SRST-NODE-25
|
CUMG-SRST-NODE
|
25
|
250
|
1000
|
1000
|
1000
|
FL-SRSV-NODE-25
|
CUMG-SRSV-NODE
|
25
|
250
|
1000
|
1000
|
1000
|
FL-VPIM-NODE-25
|
CUMG-VPIM-NODE
|
25
|
250
|
1000
|
1000
|
1000
|
L-FL-SRST-NODE-251
|
CUMG-SRST-NODE
|
25
|
250
|
1000
|
1000
|
1000
|
L-FL-SRSV-NODE-251
|
CUMG-SRSV-NODE
|
25
|
250
|
1000
|
1000
|
1000
|
L-FL-VPIM-NODE-251
|
CUMG-VPIM-NODE
|
25
|
250
|
1000
|
1000
|
1000
|
If you order the Cisco UMG Release 8.6 software and licenses when you order the Cisco UMG hardware modules and routers, the factory installs the software and licenses on the modules for you. No additional key or code is required to enable the license. However, if you order spare licenses after the original hardware purchase, you will get a product activation key (PAK) that can be used to generate a license from http://www/cisco.com/go/license.
Software Licenses and Factory System Limits for Cisco Unified SRSV-CUE Release 8.6
This section describes the software licenses and system limits for Cisco Unified SRSV-CUE Release 8.6. Mailbox and voice port sessions are licensed in Cisco Unified SRSV-CUE Release 8.6. Table 10 describes the types of licenses supported, count for each license, and the maximum count for resource.
Table 10 Cisco Unified SRSV-CUE Release 8.6: Supported Licenses
License Type
|
Supported License SKUs
|
Quantity Per License
|
Max Quantity
|
| |
|
|
1861
|
AIM2-CUE-K9
|
NME-CUE
|
SRSV-CUE on ISM-SRE-300-
K9
|
SRSV-CUE on SM-SRE-700-
K9
|
SRSV-CUE on SM-SRE-900-K9
|
Mailboxes
|
FL-SRSV-MBX-5
|
5
|
65
|
150
|
750
|
260
|
1210
|
1510
|
Voice Ports
|
FL-SRSV-PORT-2
|
2
|
6
|
8
|
32
|
12
|
48
|
64
|
Table 11 lists the number of voice ports that are installed by default.
Table 11 Cisco Unified SRSV-CUE Release 8.6: Default Voice
Ports Installed
Module
|
Number of voice ports
installed by default
|
1861
|
6
|
NME-CUE
|
8
|
AIM2-CUE-K9
|
6
|
ISM-SRE-300-K9
|
2
|
SM-SRE-700-K9
|
4
|
SM-SRE-900-K9
|
4
|
Factory-set system limits are different for each module type. See Table 12 for the factory-set limits supported for each module.
Table 12 Cisco Unified SRSV-CUE Release 8.6: Voicemail Limits
Voicemail Limits
|
1861
|
AIM2-CUE-K9
|
NME-CUE
|
ISM-SRE-300-K9
|
SM-SRE-700-K9
|
SM-SRE-900-K9
|
Total mailbox storage
|
14 hours
(840 minutes)
|
40 hours
(2400 minutes)
|
750 hours
(45,000 minutes)
|
60 hours
(3600 minutes)
|
1210 hours
(72,600 minutes)
|
1510 hours
(90,600 minutes)
|
Number of groups
|
30
|
30
|
40
|
40
|
40
|
40
|
Number of group owners
|
100
|
100
|
400
|
400
|
400
|
400
|
Number of group members
|
200
|
200
|
1000
|
1000
|
1000
|
1000
|
Number of public distribution lists
|
200
|
200
|
200
|
200
|
200
|
200
|
Number of languages supported
|
2
|
2
|
5
|
5
|
5
|
5
|
Number of SIP/JTAPI triggers
|
8
|
8
|
16
|
16
|
16
|
16
|
Number of custom scripts
|
12
|
12
|
16
|
16
|
16
|
16
|
Number of custom auto attendant applications (non system)
|
4
|
4
|
8
|
8
|
8
|
8
|
Custom prompts capacity (meg1 /minute) per installed language
|
25/50
|
25/50
|
125/250
|
125/250
|
125/250
|
125/250
|
Number of days of historical data stored
|
90
|
90
|
365
|
365
|
365
|
365
|
Number of simultaneous historical reporting clients supported
|
2
|
2
|
2
|
2
|
2
|
2
|
File Packages for Cisco UMG Release 8.6
Table 13 lists the file packages available in Cisco UMG Release 8.6 for the NME-UMG and the NME-UMG-EC. Table 14 lists the file packages available in Cisco UMG Release 8.6 for the SM-SRE-700-K9 and SM-SRE-900-K9 modules.
Table 13 Cisco UMG Release 8.6: NME-UMG and NME-UMG-EC File Packages
Filename
|
Description
|
umg-installer.nmx.8.6.1
|
Boot helper binary image for installation recovery work associated with the Cisco UMG application on the NME-UMG and NME-UMG-EC network modules.
|
umg-full-k9.nmx.8.6.1.prt1
|
Package payload containing all data and executable files associated with the Cisco UMG full installation on NME-UMG and NME-UMG-EC network modules.
|
umg-installer-k9.nmx.8.6.1.prt1
|
Archive of all data and executable files for the installer subsystem associated with the Cisco UMG application on the NME-UMG or NME-UMG-EC network module.
|
umg-k9.nmx.8.6.1.pkg
|
Main package for the Cisco UMG application on the NME-UMG and NME-UMG-EC network modules.
|
Table 14 Cisco UMG Release 8.6: SM-SRE-700-K9 and SM-SRE-900-K9 File Packages
Filename
|
Description
|
umg-installer.SPA.sme.8.6.1
|
Boot helper binary image for installation recovery work associated with the Cisco UMG application on the SM-SRE-700-K9 and SM-SRE-900-K9 service modules.
|
umg-full-k9.SPA.sme.8.6.1.prt1
|
Package payload containing all data and executable files associated with the Cisco UMG full installation on the SM-SRE-700-K9 and SM-SRE-900-K9 service modules.
|
umg-installer-k9.SPA.sme.8.6.1.prt1
|
Archive of all data and executable files for the installer subsystem associated with the Cisco UMG application the SM-SRE-700-K9 and SM-SRE-900-K9 service modules.
|
umg-k9.SPA.sme.8.6.1.pkg
|
Main package for the Cisco UMG application on the SM-SRE-700-K9 and SM-SRE-900-K9 service modules.
|
umg-k9.SPA.sme.8.6.1.key
|
Application key package for the Cisco UMG application on the SM-SRE-700-K9 and SM-SRE-900-K9 service modules.
|
umg-k9.SPA.sme.8.6.1.pkg.install.sre
|
Installer package for the Cisco UMG application on the SM-SRE-700-K9 and SM-SRE-900-K9 service modules.
|
umg-k9.SPA.sme.8.6.1.pkg.install.sre.header
|
Header installation package for the Cisco UMG application on the SM-SRE-700-K9 and SM-SRE-900-K9 service modules.
|
umg-k9.SPA.sme.8.6.1.zip
|
Zip file of all of the above files.
|
File Packages for Cisco Unified SRSV-CUE Release 8.6
Table 15 lists the file packages available for Cisco Unified SRSV-CUE Release 8.6 for the NME-CUE and AIM2-CUE-K9. Table 16 lists the file packages available for the ISM-SRE-300-K9 and SM-SRE-700-K9. Table 17 lists the file packages available for the Cisco 1861.
Table 15 Cisco Unified SRSV-CUE Release 8.6 Module File Packages for the NME-CUE and AIM2-CUE-K9
Filename
|
Description
|
srsv-installer.nmx.8.6.1
|
Boot helper binary image for installation recovery work associated with the Cisco Unified SRSV-CUE application on the NME-CUE and AIM2-CUE-K9 modules.
|
srsv-vm-full-k9.nmx.8.6.1.prt1
|
Package payload containing all data and executable files associated with the Cisco Unified SRSV-CUE full installation on NME-CUE and AIM2-CUE-K9 modules.
|
srsv-vm-installer-k9.nmx.8.6.1.prt1
|
Archive of all data and executable files for the installer subsystem associated with the Cisco Unified SRSV-CUE application on the NME-CUE or AIM2-CUE-K9 module.
|
srsv-vm-k9.nmx.8.6.1.pkg
|
Main package for the Cisco Unified SRSV-CUE application on the NME-CUE and AIM2-CUE-K9 modules.
|
srsv-vm-k9.nmx.8.6.1.zip
|
Compressed archive of all package files, except the language payloads, associated with the Cisco Unified SRSV-CUE application on the NME-CUE or AIM2-CUE-K9 module.
|
srsv-vm-langpack.nmx.8.6.1.pkg
|
Main package for languages supported by the Cisco Unified SRSV-CUE application on the NME-CUE or AIM2-CUE-K9 module.
|
Language pack files:
|
Language:
|
srsv-vm-ar_SA-langpack.nmx.8.6.1.prt1
|
Arabic (Saudi Arabia)
|
srsv-vm-zh_CN-langpack.nmx.8.6.1.prt1
|
Chinese (China)
|
srsv-vm-zh_TW-langpack.nmx.8.6.1.prt1
|
Chinese (Taiwan)
|
srsv-vm-zh_HK-langpack.nmx.8.6.1.prt1
|
Chinese (Hong Kong)
|
srsv-vm-da_DK-langpack.nmx.8.6.1.prt1
|
Danish
|
srsv-vm-nl_NL-langpack.nmx.8.6.1.prt1
|
Dutch
|
srsv-vm-en_GB-langpack.nmx.8.6.1.prt1
|
English (UK)
|
srsv-vm-en_US-langpack.nmx.8.6.1.prt1
|
English (US)
|
srsv-vm-fr_CA-langpack.nmx.8.6.1.prt1
|
French (Canada)
|
srsv-vm-fr_FR-langpack.nmx.8.6.1.prt1
|
French (France)
|
srsv-vm-de_DE-langpack.nmx.8.6.1.prt1
|
German
|
srsv-vm-iw_IL-langpack.nmx.8.6.1.prt1
|
Hebrew
|
srsv-vm-hu_HU-langpack.nmx.8.6.1.prt1
|
Hungarian
|
srsv-vm-it_IT-langpack.nmx.8.6.1.prt1
|
Italian
|
srsv-vm-ja_JP-langpack.nmx.8.6.1.prt1
|
Japanese
|
srsv-vm-ko_KR-langpack.nmx.8.6.1.prt1
|
Korean
|
srsv-vm-no_NO-langpack.nmx.8.6.1.prt1
|
Norwegian
|
srsv-vm-pt_BR-langpack.nmx.8.6.1.prt1
|
Portuguese (Brazil)
|
srsv-vm-pt_PT-langpack.nmx.8.6.1.prt1
|
Portuguese (Portugal)
|
srsv-vm-ru_RU-langpack.nmx.8.6.1.prt1
|
Russian
|
srsv-vm-es_CO-langpack.nmx.8.6.1.prt1
|
Spanish (Colombia)
|
srsv-vm-es_ES-langpack.nmx.8.6.1.prt1
|
Spanish (Europe)
|
srsv-vm-es_SE-langpack.nmx.8.6.1.prt1
|
Swedish
|
srsv-vm-tr_TR-langpack.nmx.8.6.1.prt1
|
Turkish
|
Table 16 Cisco Unified SRSV-CUE Release 8.6 Module File Packages for the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9
Filename
|
Description
|
srsv-installer.SPA.sme.8.6.1
|
Boot helper binary image for installation recovery work associated with the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.
|
srsv-vm-full-k9.SPA.sme.8.6.1.prt1
|
Package payload containing all data and executable files associated with the Cisco Unified SRSV-CUE full installation on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.
|
srsv-vm-installer-k9.SPA.sme.8.6.1.prt1
|
Archive of all data and executable files for the installer subsystem associated with the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.
|
srsv-vm-k9.SPA.SPA.sme.8.6.1.key
|
Application key package for the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.
|
srsv-vm-k9.SPA.sme.8.6.1.pkg
|
Main package for the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.
|
srsv-vm-k9.SPA.sme.8.6.1.pkg.install.sre
|
Installer package for the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.
|
srsv-vm-k9.SPA.sme.8.6.1.pkg.install.sre.header
|
Header installation package for the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.
|
srsv-vm-k9.SPA.sme.8.6.1.zip
|
Compressed archive of all package files, except the language payloads, associated with the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.
|
srsv-vm-k9.SPA.upgrade.sme.8.6.1.zip
|
Zip file of all the files required for an upgrade for the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.
|
srsv-vm-langpack.sme.8.6.1.pkg
|
Main package for languages supported by the Cisco Unified SRSV-CUE application on the ISM-SRE-300-K9, SM-SRE-700-K9, and SM-SRE-900-K9 modules.
|
Language pack files:
|
Language:
|
srsv-vm-ar_SA-langpack.sme.8.6.1.prt1
|
Arabic (Saudi Arabia)
|
srsv-vm-zh_CN-langpack.sme.8.6.1.prt1
|
Chinese (China)
|
srsv-vm-zh_HK-langpack.sme.8.6.1.prt1
|
Chinese (Hong Kong)
|
srsv-vm-zh_TW-langpack.sme.8.6.1.prt1
|
Chinese (Taiwan)
|
srsv-vm-da_DK-langpack.sme.8.6.1.prt1
|
Danish
|
srsv-vm-nl_NL-langpack.sme.8.6.1.prt1
|
Dutch
|
srsv-vm-en_GB-langpack.sme.8.6.1.prt1
|
English (UK)
|
srsv-vm-en_US-langpack.sme.8.6.1.prt1
|
English (US)
|
srsv-vm-fr_CA-langpack.sme.8.6.1.prt1
|
French (Canada)
|
srsv-vm-fr_FR-langpack.sme.8.6.1.prt1
|
French (France)
|
srsv-vm-de_DE-langpack.sme.8.6.1.prt1
|
German
|
srsv-vm-iw_IL-langpack.sme.8.6.1.prt1
|
Hebrew
|
srsv-vm-hu_HU-langpack.sme.8.6.1.prt1
|
Hungarian
|
srsv-vm-it_IT-langpack.sme.8.6.1.prt1
|
Italian
|
srsv-vm-ja_JP-langpack.sme.8.6.1.prt1
|
Japanese
|
srsv-vm-ko_KR-langpack.sme.8.6.1.prt1
|
Korean
|
srsv-vm-no_NO-langpack.sme.8.6.1.prt1
|
Norwegian
|
srsv-vm-pt_BR-langpack.sme.8.6.1.prt1
|
Portuguese (Brazil)
|
srsv-vm-pt_PT-langpack.sme.8.6.1.prt1
|
Portuguese (Portugal)
|
srsv-vm-ru_RU-langpack.sme.8.6.1.prt1
|
Russian
|
srsv-vm-es_CO-langpack.sme.8.6.1.prt1
|
Spanish (Colombia)
|
srsv-vm-es_ES-langpack.sme.8.6.1.prt1
|
Spanish (Europe)
|
srsv-vm-sv_SE-langpack.sme.8.6.1.prt1
|
Swedish
|
srsv-vm-tr_TR-langpack.sme.8.6.1.prt1
|
Turkish
|
Table 17 Cisco Unified SRSV-CUE Release 8.6 Module File Packages for the Cisco 1861
Filename
|
Description
|
srsv-installer.ise.8.6.1
|
Boot helper binary image for installation recovery work associated with the Cisco Unified SRSV-CUE application on the Cisco 1861.
|
srsv-vm-full-k9.ise.8.6.1.prt1
|
Package payload containing all data and executable files associated with the Cisco Unified SRSV-CUE full installation on the Cisco 1861.
|
srsv-vm-installer-k9.ise.8.6.1.prt1
|
Archive of all data and executable files for the installer subsystem associated with the Cisco Unified SRSV-CUE application on the Cisco 1861.
|
srsv-vm-k9.ise.8.6.1.pkg
|
Main package for the Cisco Unified SRSV-CUE application on the Cisco 1861.
|
srsv-vm-k9.ise.8.6.1.zip
|
Compressed archive of all package files, except the language payloads, associated with the Cisco Unified SRSV-CUE application on the Cisco 1861.
|
srsv-vm-k9.upgrade.ise.8.6.1.zip
|
Zip file of all the files required for an upgrade for the Cisco Unified SRSV-CUE application on the Cisco 1861.
|
srsv-vm-langpack.ise.8.6.1.pkg
|
Main package for languages supported by the Cisco Unified SRSV-CUE application on the Cisco 1861.
|
Language pack files:
|
Language:
|
srsv-vm-ar_SA-langpack.ise.8.6.1.prt1
|
Arabic (Saudi Arabia)
|
srsv-vm-zh_CN-langpack.ise.8.6.1.prt1
|
Chinese (China)
|
srsv-vm-zh_TW-langpack.ise.8.6.1.prt1
|
Chinese (Taiwan)
|
srsv-vm-zh_HK-langpack.ise.8.6.1.prt1
|
Chinese (Hong Kong)
|
srsv-vm-da_DK-langpack.ise.8.6.1.prt1
|
Danish
|
srsv-vm-nl_NL-langpack.ise.8.6.1.prt1
|
Dutch
|
srsv-vm-en_GB-langpack.ise.8.6.1.prt1
|
English (UK)
|
srsv-vm-en_US-langpack.ise.8.6.1.prt1
|
English (US)
|
srsv-vm-fr_CA-langpack.ise.8.6.1.prt1
|
French (Canada)
|
srsv-vm-fr_FR-langpack.ise.8.6.1.prt1
|
French (France)
|
srsv-vm-de_DE-langpack.ise.8.6.1.prt1
|
German
|
srsv-vm-iw_IL-langpack.ise.8.6.1.prt1
|
Hebrew
|
srsv-vm-hu_HU-langpack.ise.8.6.1.prt1
|
Hungarian
|
srsv-vm-it_IT-langpack.ise.8.6.1.prt1
|
Italian
|
srsv-vm-ja_JP-langpack.ise.8.6.1.prt1
|
Japanese
|
srsv-vm-ko_KR-langpack.ise.8.6.1.prt1
|
Korean
|
srsv-vm-no_NO-langpack.ise.8.6.1.prt1
|
Norwegian
|
srsv-vm-pt_BR-langpack.ise.8.6.1.prt1
|
Portuguese (Brazil)
|
srsv-vm-pt_PT-langpack.ise.8.6.1.prt1
|
Portuguese (Portugal)
|
srsv-vm-ru_RU-langpack.ise.8.6.1.prt1
|
Russian
|
srsv-vm-es_CO-langpack.ise.8.6.1.prt1
|
Spanish (Colombia)
|
srsv-vm-es_ES-langpack.ise.8.6.1.prt1
|
Spanish (Europe)
|
srsv-vm-sv_SE-langpack.ise.8.6.1.prt1
|
Swedish
|
srsv-vm-tr_TR-langpack.ise.8.6.1.prt1
|
Turkish
|
Cisco Unified SRSV-CUE Release 8.6 supports different languages for the telephony user interface (TUI). The GUI pages and CLI commands are only available in U.S. English.
Multiple languages can be installed on the system at one time. You can install up to five languages at one time on the ISM-SRE-300-K9, SM-SRE-700-K9, SM-SRE-900-K9, and NME-CUE; and up to two languages on the AIM2-CUE-K9 and Cisco 1861.
These languages are supported in Cisco Unified SRSV-CUE Release 8.6:
•Arabic (Saudi Arabia)
•Chinese (Mandarin)
•Chinese (Taiwan)
•Chinese (Hong Kong)
•Danish
•Dutch
•English (UK)
•English (US)
•French (Canada)
•French (France)
•German
•Hebrew
•Hungarian
•Italian
•Japanese
•Korean
•Norwegian
•Portuguese (Brazil)
•Portuguese (Portugal)
•Russian
•Spanish (Colombia)
•Spanish (Europe)
•Swedish
•Turkish
Software Compatibility for Cisco UMG Release 8.6 SRSV and E-SRST Licenses
Cisco UMG Release 8.6 SRSV and E-SRST software is compatible with different versions of Cisco Unified Communications Manager, Cisco Unified SRSV-CUE, Cisco Unified Communications Manager Express-as-SRST (CUCME-as-SRST), and Cisco Unified Survivable Remote Site Telephony (SRST).
Table 18 lists the versions of the central site software with which Cisco UMG Release 8.6 is compatible. Table 19 lists the versions of the branch site software with which Cisco UMG Release 8.6 is compatible.
Note Cisco UMG Release 8.6 does not support Cisco Unity nor Cisco Unified Communications Manager Business Edition.
Table 18 Cisco UMG Release 8.6 Software Compatibility: Central Sites
Component
|
Release
|
Supported Platforms
|
Cisco Unified Communications Manager
|
7.1, 8.0, 8.5, 8.6
|
All Cisco Unified Communications Manager platforms
|
Cisco Unity Connection
|
7.1.31 2 , 8.0, 8.5, 8.6
|
All Cisco Unity Connection platforms
|
Table 19 Cisco Unified SRSV Release 8.6 Software Compatibility: Branch Sites
Component
|
Release
|
Required IOS Release
|
Supported Platforms
|
Cisco Unified SRST or
Cisco Unified Communications Manager Express-as-SRST (CUCME-as-SRST)1
|
7.1
8.0
8.1
8.5
8.6
|
15.0(1)M
15.1(1)T
15.1(2)T
15.1(3)T
15.1(4)M
|
ISR, ISR-G2
|
Cisco Unified SRSV-CUE
|
8.0, 8.5, 8.6
|
N/A
|
AIM2-CUE,
NME-CUE,
ISM-SRE-300-K9,
SM-SRE-700-K9, SM-SRE-900-K9
|
Software Compatibility for Cisco UMG Release 8.6 VPIM Licenses
Cisco UMG Release 8.6 VPIM software is compatible with different versions of Cisco Unity Express, Cisco Unity, and Avaya Interchange. Table 20 lists the versions of the different endpoints/nodes with which Cisco UMG Release 8.6 VPIM is compatible.
Table 20 Cisco UMG Release 8.6: Software Compatible with VPIM
Product
|
Version
|
Cisco Unity Express
|
2.3 and later versions
|
Cisco Unity for Microsoft Exchange only
|
4.2 and later versions
|
Cisco Unity Connection
|
7.0 and later versions
|
Avaya Interchange
|
5.4
|
Software Compatibility for Cisco Unified SRSV-CUE Release 8.6
Cisco Unified SRSV-CUE Release 8.6 is compatible with different software applications. Table 21 lists the versions of the different endpoints or nodes with which Cisco Unified SRSV-CUE Release 8.6 is compatible.
Note Neither Cisco Unity nor Cisco Unified Communication Manager Business Edition is supported in Cisco Unified SRSV-CUE Release 8.6.
Table 21 Cisco Unified SRSV-CUE Release 8.6: Compatible Software
Component
|
Releases
|
Platform
|
Cisco Unified Communications Manager
|
7.x, 8.0, 8.5, 8.6
|
All Cisco Unified Communications Manager platforms
|
Cisco Unity Connection
|
7.1.31 2 , 8.0, 8.5, 8.6
|
All Cisco Unity Connection platforms
|
Cisco UMG
|
8.0.1:
8.0.2 and later:
|
NME-UMG, NME-UMG-EC
NME-UMG, NME-UMG-EC, SM-SRE-700-K9,
SM-SRE-900-K9
|
Cisco Unified SRSV-CUE (this product)
|
8.6.1
|
AIM2-CUE, NME-CUE,
ISM-SRE-300-K9,
SM-SRE-700-K9, SM-SRE-900-K9
|
Cisco Unified SRST or
Cisco Unified Communications Manager Express as SRST
|
7.1, 8.0, 8.1, 8.5, 8.6
|
ISR, ISR-G2
|
Determining the Software Version
To determine the software version of Cisco UMG or Cisco Unified SRSV-CUE, perform the following steps.
Procedure
Step 1 Open a Telnet session.
Step 2 Telnet to the router by entering telnet ip-address.
Step 3 Enter the user ID and password of the router.
Step 4 Enter the following command to enter the command environment:
enable
<router_password>
•On the NME-UMG, NME-UMG-EC, NME-CUE, and AIM2-CUE, enter:
service-module integrated-service-engine slot/port session
•On the ISM-SRE-300-K9, enter:
service-module ism 0/0 session
•On the SM-SRE-700-K9 and SM-SRE-900-K9, enter:
service-module sm slot/0 session
Step 5 Enter the following command to display the software version:
show software versions
Limitations
CSCtl51550: If your system uses Cisco Unity Connection Release 8.0 or an earlier release, scheduling information, including holidays, is not provisioned. This is because Cisco Unity Connection Release 8.0 and earlier does not support the concept of schedules and holidays.
CSCto03427: The behavior for the dial-by-extension feature is different for Cisco UMG than it is for Cisco Unity Connection. With Cisco UMG, the system allows you to dial-by-extension to configured subscribers only. With Cisco Unity Connection, the system allows you to dial-by-extension to any arbitrary number.
New Features and Enhancements
This section describes new features and enhancements in Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6.
Updated Language Support
•Added support for Chinese (Taiwan), where spoken is Cantonese Chinese and written is traditional Chinese.
Automated Cisco UMG Clustering and Failover Support
•Automated active-standby Cisco UMG redundancy.
•The system automatically synchronizes the Cisco UMG configuration from the primary to the secondary.
•Provides for fallback to the secondary Cisco Unity Connection if the primary one is unavailable.
Managed Software Upgrades for Cisco Unified SRSV-CUE Devices
•Added a feature to the Cisco UMG GUI that allows you to automatically upgrade the software for a Cisco Unified SRSV-CUE device at a branch site whenever you provision the site. You can also upgrade the software manually, at times other than when you provision the site.
Call Handler Support Enhancements
•Synchronized Cisco Unity Connection call handlers with Cisco UMG.
•Users can now select a call handler for each site; previously, all call handlers used the standard opening greeting.
•Added support for the alternate and closed call handler transfer rules.
•Users can dial-by-extension at any time.
Notification Device Support
•Synchronized notification devices and schedules for mobile phones, home phones, work phones, and pagers.
GUI Enhancements
•Added the ability to import Cisco Unified Communications Manager and Cisco Unity Connection security certificates through the Cisco UMG GUI. This eliminates the need to manually use the CLI to upload certificates. You can either import a certificate file or paste the certificate text directly into the system.
•Enhanced the activity history area of the Cisco UMG GUI by adding more information to track down voice message upload problems and by adding simplified alerts for batch uploads.
•Improved the error reporting function in the Cisco UMG GUI by adding comprehensive reports of items such as conflicting settings, and by suggesting solutions to the errors.
SNMP Support
•Introduced SNMP support for Cisco UMG.
•Enhanced the Cisco UMG GUI to support SNMP configuration.
1861 Platform Support
•Added support for the 1861 platform for Cisco Unified SRSV-CUE.
Caveats
Caveats describe unexpected behavior in Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6. Severity 1 caveats are the most serious caveats. Severity 2 caveats are less serious. Severity 3 caveats are moderate caveats, and only selected severity 3 caveats are included in the caveats document.
•Using the Bug Toolkit
•Open Caveats for Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6
Using the Bug Toolkit
To find the latest Cisco UMG and Cisco Unified SRSV-CUE caveat information, go to Bug Toolkit and search, by product, for Cisco Unified Messaging Gateway or Cisco Unified Survivable Remote Site Voicemail.
The following information is provided for each caveat:
•Symptoms—A description of what is observed when the caveat occurs.
•Conditions—The conditions under which the caveat has been known to occur.
•Workaround—Solutions, if available, to counteract the caveat.
Note You must have an account on Cisco.com to use the Bug Toolkit. If you do not have an account on Cisco.com, you can register to open an account by completing the online registration form.
Procedure
Step 1 Navigate to the Bug Toolkit URL: http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl
Step 2 Log in to Cisco.com.
Step 3 Click Launch Bug Toolkit.
Step 4 Under Select Product Category, choose Voice and Unified Communications from the drop-down menu.
Step 5 Under Select Products, scroll down and highlight the following products depending on what license(s) you are running:
•For SRSV, select Cisco Survivable Remote Site Voicemail
•For E-SRST, select Cisco Enhanced Survivable Remote Site Telephony
•For VPIM, select Cisco Unified Messaging Gateway.
Step 6 Choose the Cisco UMG or Cisco Unified SRSV-CUE version.
Step 7 (Optional) If you want to search the for keywords, enter the keyword or phrase.
Step 8 Click Use default settings.
Step 9 Click Search.
The Bug Toolkit displays a list of caveats that fit your search criteria.
Open Caveats for Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6
See the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl for the current open caveats.
Additional References
Table 22 lists the related documentation available for Cisco UMG Release 8.6 and Cisco Unified SRSV-CUE Release 8.6. All Cisco UMG and Cisco Unified SRSV-CUE documentation can be found at http://www.cisco.com/en/US/products/ps8605/tsd_products_support_series_home.html.
Table 22 Cisco UMG and Cisco Unified SRSV-CUE Release 8.6: Documentation
Documentation
|
Title
|
Installation and Upgrade Guide for Cisco Unified Messaging Gateway Release 8.6
|
Describes how to install the Cisco UMG and Cisco Unified SRSV-CUE Release 8.6 software, including licenses. Contains upgrade information for both Cisco UMG and Cisco Unified SRSV-CUE and describes the managed upgrade process for Cisco Unified SRSV-CUE devices.
|
Administration Guide for Cisco Unified Messaging Gateway Release 8.6
|
Contains all administrator information for Cisco UMG and Cisco Unified SRSV-CUE Release 8.6. Includes information about the following:
•Tasks that are performed from the GUI, including the online help
•Tasks that are performed from the CLI
•CLI command information for commands that are specific to Cisco UMG and Cisco Unified SRSV-CUE
•Troubleshooting
•Maintenance
•Security
|
Open Source for Cisco Unified Messaging Gateway Release 8.6
|
Contains information about the open source software used in this release of the product.
|
Open Source for Cisco Unified SRSV-CUE Release 8.6
|
Contains information about the open source software used in this release of the product.
|
Software Activation for Cisco Unity Express Release 7.1 and Later Versions
|
Contains an overview of the software activation process.
Note Although this document is not written specifically for Cisco UMG and Cisco Unified SRSV-CUE, it still contains information that Cisco UMG and Cisco Unified SRSV-CUE users might find useful.
|
Cisco Unity Express VoiceMail and Auto Attendant CLI Administrator Guide for Release 3.0 and Later Versions
|
Describes the set of Cisco Unity Express CLI commands and tasks for configuring, managing, and maintaining Cisco Unity Express applications, such as voicemail.
Note Although this document is not written specifically for Cisco UMG and Cisco Unified SRSV-CUE, it still contains information that Cisco UMG and Cisco Unified SRSV-CUE users might find useful.
|
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
DISCLAIMER FOR RECORDING A CONVERSATION
The use of monitoring, recording, or listening devices to eavesdrop, monitor, retrieve, or record phone conversations or other sound activities, whether or not contemporaneous with transmission, may be illegal in certain circumstances under federal, state and/or local laws. Legal advice should be sought prior to implementing any practice that monitors or records any phone conversation. Some laws require some form of notification to all parties to a phone conversation, such as by using a beep tone or other notification method or requiring the consent of all parties to the phone conversation, prior to monitoring or recording the phone conversation. Some of these laws incorporate strict penalties. In cases where local laws require a periodic beep while a conversation is being recorded, the Cisco Unity Express voice-mail system provides a user with the option of activating "the beep." Prior to activating the Cisco Unity Express live record function, check the laws of all applicable jurisdictions. This is not legal advice and should not take the place of obtaining legal advice from a lawyer. IN ADDITION TO THE GENERAL DISCLAIMER THAT ACCOMPANIES THIS CISCO UNITY EXPRESS PRODUCT, CISCO ADDITIONALLY DISCLAIMS ANY AND ALL LIABILITY, BOTH CIVIL AND CRIMINAL, AND ASSUMES NO RESPONSIBILITY FOR THE UNAUTHORIZED AND/OR ILLEGAL USE OF THIS CISCO UNITY EXPRESS PRODUCT. THIS DISCLAIMER OF LIABILITY INCLUDES, BUT IS NOT NECESSARILY LIMITED TO, THE UNAUTHORIZED AND/OR ILLEGAL RECORDING AND MONITORING OF TELEPHONE CONVERSATIONS IN VIOLATION OF APPLICABLE FEDERAL, STATE AND/OR LOCAL LAWS.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)
Copyright © 2011, Cisco Systems, Inc. All rights reserved.
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