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Table Of Contents
Release Notes for Cisco Unified Messaging Gateway Release 8.5
Hardware Supported by Cisco UMG Release 8.5
Network Modules Supported by Cisco UMG Release 8.5
Hardware SKUs for Cisco UMG Release 8.5
Software SKUs for Cisco UMG Release 8.5
Feature Licenses for Cisco UMG Release 8.5
File Packages for Cisco UMG Release 8.5.x
Software Compatibility for Cisco UMG Release 8.5 SRSV and E-SRST Licenses
Software Compatibility for Cisco UMG 8.5 VPIM Licenses
Determining the Software Version
Enhanced Survivable Remote Site Telephony (E-SRST)
New and Modified CLI Commands in Cisco Unified Messaging Gateway 8.5.1
Open Caveats for Cisco UMG Release 8.5.1
Obtaining Documentation and Submitting a Service Request
Release Notes for Cisco Unified Messaging Gateway Release 8.5
First Published: December 6, 2010Last updated: February 23, 2011
These release notes support Cisco Unified Messaging Gateway (Cisco UMG) Release 8.5. Table 1 describes the history of this release.
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These Release Notes contain the following sections:
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System Requirements
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Hardware Supported by Cisco UMG Release 8.5
Table 2 lists supported hardware platforms and the minimum Cisco IOS software release required to support the hardware platform.
Table 2 Cisco UMG Release 8.5: Supported Platforms and Minimum Cisco IOS Release Required
Cisco 2811
Cisco 2821
Cisco 285112.2(24)T
12.2(24)T
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Cisco 2911
Cisco 2921
Cisco 295115.0(1)M1
15.0(1)M1
15.0(1)M
15.0(1)M
Cisco 3825
Cisco 384512.2(24)T
12.2(24)T
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—
Cisco 3925
Cisco 394515.0(1)M1
15.0(1)M1
15.0(1)M
15.0(1)M
Cisco 3925E
Cisco 3945E15.0(1)M1
15.0(1)M1
15.1(1)T
15.1(1)T
1 The NME-UMG and NME-UMG-EC are supported on the Cisco 29xx and 39xx platforms using the SM-NM-ADAPTR.
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Network Modules Supported by Cisco UMG Release 8.5
Table 3 lists the network modules and their respective capacities.
A system of 20 Cisco UMGs comprises both primary and secondary messaging gateways; therefore such a system supports 500,000 subscribers instead of 1,000,000.
Caution
Hardware SKUs for Cisco UMG Release 8.5
Table 4 shows the hardware SKUs for Cisco UMG Release 8.5.
Software SKUs for Cisco UMG Release 8.5
Table 5 shows the software SKUs for Cisco UMG Release 8.5.
Feature Licenses for Cisco UMG Release 8.5
Cisco UMG 8.5 requires that feature licenses be purchased. Please note the following:
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The Cisco UMG licenses support connecting multiple voicemail systems together for directory services. The licenses allow the Cisco UMG to connect to a maximum number of voicemail systems or nodes. The licenses do not apply to the number of mailboxes or users per node.
The number of nodes supported depends on the Cisco UMG licenses purchased, per Table 6.
Table 6 Cisco UMG Release 8.5: Feature Licenses
FL-SRST-NODE-25
CUMG-SRST-NODE
25
250
1000
1000
1000
FL-SRSV-NODE-25
CUMG-SRSV-NODE
25
250
1000
1000
1000
FL-VPIM-NODE-25
CUMG-VPIM-NODE
25
250
1000
1000
1000
L-FL-SRST-NODE-251
CUMG-SRST-NODE
25
250
1000
1000
1000
L-FL-SRSV-NODE-251
CUMG-SRSV-NODE
25
250
1000
1000
1000
L-FL-VPIM-NODE-251
CUMG-VPIM-NODE
25
250
1000
1000
1000
1 The "L-" prefix indicates that the license is delivered electronically ("E-delivery").
If you order the Cisco UMG Release 8.5 software and licenses when you order the Cisco UMG hardware modules and routers, the factory installs the software and licenses on the modules for you. No additional key or code is required to enable the license. However, if you order spare licenses after the original hardware purchase, you will get a product activation key (PAK) that can be used to generate a license from http://www/cisco.com/go/license.
File Packages for Cisco UMG Release 8.5.x
Table 7 lists the file packages available in Cisco UMG Release 8.5.x for the NME-UMG and the NME-UMG-EC. Table 8 lists the file packages available in Cisco UMG Release 8.5.x for the SM-SRE-700-K9 and SM-SRE-900-K9 modules.
Software Compatibility for Cisco UMG Release 8.5 SRSV and E-SRST Licenses
Cisco UMG Release 8.5 UMG SRSV and E-SRST software is compatible with different versions of Cisco Unified Communications Manager, Cisco Unified SRSV-CUE, Cisco Unified Communications Manager Express-as-SRST (CUCME-as-SRST), and Cisco Unified Cisco Unified Survivable Remote Site Telephony (SRST).
Table 9 lists the versions of the central site software with which Cisco UMG Release 8.5 is compatible. Table 10 lists the versions of the branch site software with which Cisco UMG Release 8.5 is compatible.
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1 In Cisco Unity Connection Release 7.1.3, the system uploads messages that were deleted in Cisco Unified SRSV as new messages. The subscriber must manually log in to his voicemail on Cisco Unity Connection and delete the messages again. In Cisco Unity Connection Release 8.0, the system uploads deleted voicemails as deleted.
2 The auto attendant feature is not supported with Cisco Unity Connection Release 7.1.3, only with Cisco Unity Connection Release 8.0 and later.
Table 10 Cisco UMG Release 8.5 Software Compatibility: Branch Sites
Cisco Unified SRST or
Cisco Unified Communications Manager Express-as-SRST (CUCME-as-SRST)17.1
8.0
8.1
8.515.0(1)M
15.1(1)T
15.1(2)T
15.1(3)TISR, ISR-G2
Cisco Unified SRSV-CUE
8.0, 8.5
N/A
AIM2-CUE,
NME-CUE,
ISM-SRE-300-K9,
SM-SRE-700-K9, SM-SRE-900-K9
1 CUCME-as-SRST is also known as the CUCME feature SRST Fallback Mode.
Software Compatibility for Cisco UMG 8.5 VPIM Licenses
Cisco UMG 8.5 VPIM software is compatible with different versions of Cisco Unity Express, Cisco Unity, and Avaya Interchange. Table 11 lists the versions of the different endpoints/nodes with which Cisco UMG 8.5 VPIM is compatible.
Determining the Software Version
To determine the software version of Cisco UMG, perform the following steps.
Procedure
Step 1
Step 2
Step 3
Step 4
enable
<router_password>
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service-module integrated-service-engine slot/port session
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service-module sm slot/0 session
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show software versions
New Features and Enhancements
This section describes new features and enhancements in Cisco Unified Messaging Gateway 8.5 and is divided into the following sections:
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Enhanced Survivable Remote Site Telephony (E-SRST)
E-SRST provides an integrated solution that supports advanced CUCME-as-SRST telephony features, but reduces the complex and manual configuration required at the branch site. The advanced telephony features supported are the following:
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If deploying E-SRST, the UMG system at the central office collects information from CUCM, generates the complex configuration information required for the advanced telephony features and then distributes this configuration information to the branch office sites. In the event of a WAN outage, when the CUCME-as-SRST service running on the branch office routers takes over call processing, it leverages the configuration provisioned by the central office UMG system to provide enhanced SRST services at the branch.
For more information about E-SRST, see the Cisco Unified Messaging Gateway 8.5 Administrator Guide.
New and Modified CLI Commands
The following sections described new and modified commands in Cisco Unified Messaging Gateway 8.5:
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For more information, see the Cisco Unified Messaging Gateway Command Reference for 8.0 and Later Versions.
New and Modified CLI Commands in Cisco Unified Messaging Gateway 8.5.1
The following CLI commands were added in Cisco Unified Messaging Gateway 8.5.1:
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The following CLI commands were modified in Cisco Unified Messaging Gateway 8.5.1:
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Caveats
Caveats describe unexpected behavior in Cisco UMG Release 8.5. Severity 1 caveats are the most serious caveats. Severity 2 caveats are less serious. Severity 3 caveats are moderate caveats, and only selected severity 3 caveats are included in the caveats document.
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Using the Bug Toolkit
To find the latest Cisco UMG caveat information, go to Bug Toolkit and search, by product, for Cisco Unified Messaging Gateway.
The following information is provided for each caveat:
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Procedure
Step 1
Step 2
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Step 5
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Step 6
Step 7
Step 8
Step 9
The Bug Toolkit displays a list of caveats that fit your search criteria.
Open Caveats for Cisco UMG Release 8.5.1
See the Bug Toolkit at http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl for the current open caveats.
CSCtj83109Symptom: Provisioning fails when cnf-file location flash: is configured in CUCME.
Conditions: cnf-file location flash:
Workaround: Repeat provisioning of site.
CSCtj87653
Symptom: Provisioning a CUCME site will fail.
Conditions: The issue occurs if the following conditions are met:
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Workaround: The workaround is to retry the provisioning. The retry will then get an updated discovery of the CUCME configuration and provisioning will be successful.
CSCtk00448Symptom: If the provisioning end time is enabled and the Start or End times are either 12:XX a.m. or p.m., the provisioning does not stop at the End time.
Workaround: Do not enable the provisioning End time, or do not use 12:00, 12:15, 12:30, 12:45 a.m. or p.m. as either the start and/or end times.
CSCtl98220Symptom: Incoming external calls get a busy tone while the Cisco UMG is in normal operation with CUCM.
Conditions: The scenario only applies in the following configuration:
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The busy tone is caused by the DN matching both the ephone-dn and the dial-peer. The ephone-dn is configured with the default setting of huntstop and as a result, takes precedence over the dial-peer in normal non-failover operation. This causes the call to get a fast busy since the huntstop setting stops the router from matching any more ephone-dn's and dial-peers.
Workaround: Configure the dial-peer gateway running CUCME-as-SRST as follows:
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Additional References
Table 12 lists the related documentation available for Cisco UMG Release 8.5. All Cisco UMG documentation can be found at http://www.cisco.com/en/US/products/ps8605/tsd_products_support_series_home.html.
Table 12 Cisco UMG Release 8.5: Documentation
Contains system requirements and caveats for the Cisco Unified SRSV-CUE component required for SRSV deployments.
Describes how to install the Cisco UMG Release 8.5 software, including licenses.
Configuring Cisco Unified Messaging Gateway 8.5 Using the GUI: SRSV and E-SRST
Contains administrator information for tasks that are performed from the GUI, such as SRSV and E-SRST configuration, maintenance and troubleshooting. Includes the online help.
Cisco Unified Messaging Gateway 8.5 Administrator Guide
Contains administrator information, such as maintenance and troubleshooting, for tasks that are performed from the CLI.
Cisco Unified Messaging Gateway Command Reference for 8.0 and Later Versions
Contains descriptions of all the Cisco UMG Release CLI commands. Does not include Cisco Unity Express commands.
Installation and Administration Guide for Cisco Unified SRSV-CUE Release 8.5
Contains installation, administration, maintenance, troubleshooting, and CLI information for the Cisco Unified SRSV-CUE component.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
DISCLAIMER FOR RECORDING A CONVERSATION
The use of monitoring, recording, or listening devices to eavesdrop, monitor, retrieve, or record phone conversations or other sound activities, whether or not contemporaneous with transmission, may be illegal in certain circumstances under federal, state and/or local laws. Legal advice should be sought prior to implementing any practice that monitors or records any phone conversation. Some laws require some form of notification to all parties to a phone conversation, such as by using a beep tone or other notification method or requiring the consent of all parties to the phone conversation, prior to monitoring or recording the phone conversation. Some of these laws incorporate strict penalties. In cases where local laws require a periodic beep while a conversation is being recorded, the Cisco Unity Express voice-mail system provides a user with the option of activating "the beep." Prior to activating the Cisco Unity Express live record function, check the laws of all applicable jurisdictions. This is not legal advice and should not take the place of obtaining legal advice from a lawyer. IN ADDITION TO THE GENERAL DISCLAIMER THAT ACCOMPANIES THIS CISCO UNITY EXPRESS PRODUCT, CISCO ADDITIONALLY DISCLAIMS ANY AND ALL LIABILITY, BOTH CIVIL AND CRIMINAL, AND ASSUMES NO RESPONSIBILITY FOR THE UNAUTHORIZED AND/OR ILLEGAL USE OF THIS CISCO UNITY EXPRESS PRODUCT. THIS DISCLAIMER OF LIABILITY INCLUDES, BUT IS NOT NECESSARILY LIMITED TO, THE UNAUTHORIZED AND/OR ILLEGAL RECORDING AND MONITORING OF TELEPHONE CONVERSATIONS IN VIOLATION OF APPLICABLE FEDERAL, STATE AND/OR LOCAL LAWS.
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