|
|
|
Cisco Collaboration Systems Documentation
|
|
Note: From Release 10.0 onward, Cisco Unified Communications System is
rebranded to Cisco Collaboration Systems to better reflect the Collaboration products
included in the solution.
Cisco Collaboration Systems securely integrate
voice, video, and other collaborative data applications into intelligent
network communications solutions. These systems, which include IP telephony,
voice messaging, rich-media conferencing, IP video broadcasting, and customer
contact solutions, take full advantage of all of the power, resiliency, and
flexibility of an IP network.
|
|
Cisco Collaboration Systems Technical Information
Sites and System Documentation
|
|
aa
Click an X in the System Releases row of
the table below to go to the system technical information site or documents for
a system release.
Each technical information site and
system document is specific to the system release application components for contact center or IP telephony. The ENT sites are applicable to Enterprise solutions. The SMB (Small and
Medium Business) sites are only applicable for 7.x system releases. SMB
information for other releases is contained in the applicable product
pages.
|
|
|
|
|
|
|
|
|
Cisco Collaboration Systems Description
|
Home
|
|
|
The System
Description provides an overview of the Cisco Collaboration
system. It describes the Cisco Collaboration system-level
approach, lists main features of the Cisco Collaboration
components, and illustrates the various Cisco Collaboration
deployment models.
|
|
Cisco Collaboration
Systems Technical Information Site
|
Home
|
|
|
The Cisco Collaboration System Technical Information Site is a one-stop location for
all system-level documentation, resources, and training. This site contains
system documentation that is presented in the network lifecycle process: Prepare, Plan, Design, Implement, Operate, and Optimize
(PPDIOO). Sites are specific to IP telephony or contact center system
applications.
A significant focus of the system documentation is to provide information
about the system test architecture and results, end-to-end functionality,
interoperability, and performance under load/stress obtained from the
system-level testing. The Technical Information Site also provides links to
the following:
- Solution Reference Network Design
(SRND) guides
- Cisco Collaboration
Compatibility Tool
- Cisco Unified Workspace Licensing
Tool
- Component product documents in
context as appropriate, with full listing in resource library
- Training materials such
as Video on Demand (VoD), MS
PowerPoint presentations, and other training resources
- Related tools (ordering, capacity and
network management)
|
|
Cisco Collaboration Systems Installation and
Upgrade Manual
|
Home
|
|
|
This document provides installation and upgrade information
about the IP Telephony and contact center components and configurations
that have been tested and verified as a part of Cisco Collaboration system testing.
This document includes related information about compatibility, upgrade
paths between releases, and upgrade strategies for different-sized network
installations. It describes the upgrade sequence for individual test sites,
emphasizing the order in which the components are to be upgraded. The
System Installation and Upgrade Manual also provides references to
installation and upgrade documentation for individual components.
|
|
Cisco Collaboration Systems Release Notes
|
Home
|
|
|
System Release
Notes describe the system-wide testing of the Cisco Collaboration
family of products that supplements the product-level testing performed on
each product. System Release Notes include:
- The functionality tested in the system release
- A summary of the new and changed features in
products that were added or changed in the Cisco Collaboration solution set
- Software and firmware version matrices that
identify the specific release of each product tested as part of a
system
- Limitations and restrictions discovered during
system testing
- Links to related documentation for each product in
the Cisco Collaboration product family
|
|
Cisco Collaboration Systems Test Results
|
Home
|
|
|
System Test Results document the interoperability testing
done between Cisco Collaboration family of products and the
consequent test results. This document is of interest to customers who want
to know the details of what was tested during Cisco Collaboration
Systems Releases and the outcome of such testing. The System Test Results
document includes information such as:
descriptions of the executed test cases, call flows among the tested
components, test status, and resulting defects.
|
|
|
|
|