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Table Of Contents
Release Notes for Cisco Unified Presence Releases 8.6(1), 8.6(2), 8.6(3), and 8.6(3)a
How to Use Hypertext Transfer Protocol over Secure Sockets Layer (HTTPS)
Installation and Upgrade Notes
Supported Upgrade Paths to Cisco Unified Presence Release 8.6(x)
The Latest Software Upgrades for Cisco Unified Presence on Cisco.com
Accessing the Upgrade File for Cisco Unified Presence Release 8.5(x) to 8.6(1)
Accessing the Upgrade File for Cisco Unified Presence Release 8.5(x) to 8.6(2)
Accessing the Upgrade File for Cisco Unified Presence Release 8.5(x) to 8.6(3)
Accessing the Upgrade File for Cisco Unified Presence Release 8.5(x) to 8.6(3)a
Additional Installation and Upgrade Considerations
Software Licensing Requirements for Release 7.0(x) to 8.6(x) Upgrades
Software Licensing Requirements for VMware
Recommendations for Release 8.0(x) or 8.5(x) to 8.6(x) Upgrades
Recommendations for Release 7.0(x) to 8.6(x) Intercluster Upgrades
About Cisco Unified Presence Release 8.6(1)
Partitioned Intradomain Federation with LCS/OCS
Support for VMware Deployments on Qualified IBM and HP Servers
Support for ICSA High Availability
About Cisco Unified Presence Release 8.6(2)
Cisco Unified Presence and Instant Messaging Scalability
About Cisco Unified Presence Release 8.6(3)
Tracking XMPP and Cisco Jabber 8.x Users
Cisco Unified Personal Communicator Name Change
Desk Phone Control Name Change
About Cisco Unified Presence Release 8.6(3)a
Export Unrestricted Cisco Unified Presence
About Cisco Unified Presence Release 8.6(1)
Exchange Server Status Reports False Positives (CSCtr36119)
Interoperability Between Different Releases of Cisco Unified Presence
Access to Publisher or Subscriber Node after High Availability Failover (CSCtr80524)
Issue if Node Name is IP Address (CSCtj90392)
Intermittent Cisco UP XCP Router Hang on Startup Conditions with SIP Federation (CSCts08799)
Cisco Unified Mobility Advantage Client Unable to Sign In to Cisco Unified Presence (CSCts48469)
Physical to Virtual Server Migration
About Cisco Unified Presence Release 8.6(2)
Number of Cisco Unified Presence Users Supported
Interoperability with Microsoft Communicator Web Access (CWA) 2005
MCS-7835-I2 or MCS-7845-I2 Server in Read-Only State (CSCtr00304)
About Cisco Unified Presence Release 8.6(3)
Cisco Unified Presence Release 8.6(1)
Cisco Unified Presence Release 8.6(2)
Cisco Unified PresenceRelease 8.6(3)
Cisco Unified Presence Release 8.6(3)a
Cisco Unified Presence Release 8.6(1)
Installation Guide for Cisco Unified Presence Release 8.6
Upgrade Guide for Cisco Unified Presence Release 8.6
Integration Guide for Configuring Cisco Unified Presence Release 8.6 for Interdomain Federation
Deployment Guide for Cisco Unified Presence Release 8.6
Command Line Interface (CLI) Reference Guide for Cisco Unified Presence Release 8.0, 8.5, and 8.6
User Guide for Cisco IP Phone Messenger Release 8.0, 8.5, and 8.6
Integration Guide for Configuring Cisco Unified Presence Release 8.5 and 8.6 with Microsoft Exchange
Hardware and Software Compatibility Information for Cisco Unified Presence Release 8.x
Cisco Unified Presence Release 8.6(2)
Deployment Guide for Cisco Unified Presence Release
Integration Guide for Configuring Partitioned Intradomain Federation for Cisco Unified Presence
Cisco Unified Presence Release 8.6(3)
Deployment Guide for Cisco Unified Presence
User Guide for Cisco Unified Presence
Integration Guide for Configuring Cisco Unified Presence Release 8.6 for Interdomain Federation
Real-Time Monitoring Tool Administration Guide for Cisco Unified Presence Release 8.0, 8.5, and 8.6
Obtaining Documentation and Submitting a Service Request
Release Notes for Cisco Unified Presence Releases 8.6(1), 8.6(2), 8.6(3), and 8.6(3)a
April 10, 2013
These release notes describe requirements, restrictions, and caveats for Cisco Unified Presence Release 8.6(1), 8.6(2), 8.6(3), and 8.6(3)a.
Note
To view the release notes for previous versions of Cisco Unified Presence, go to the following URL: http://www.cisco.com/en/US/products/ps6837/prod_release_notes_list.html
Contents
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Introduction
Cisco Unified Presence collects information about user availability, such as whether users are using communications devices (for example, a phone) at a particular time. Cisco Unified Presence can also collect information about individual user communications capabilities, such as whether web collaboration or video conferencing is enabled. Applications such as Cisco Jabber and Cisco Unified Communications Manager use this information to improve productivity amongst employees, that is, to help employees connect with colleagues more efficiently and determine the most effective way for collaborative communication.
These release notes describe new features, requirements, restrictions, and caveats for Cisco Unified Presence Release 8.6(x). These release notes are updated for every maintenance release but not for patches or hot fixes.
Before you install Cisco Unified Presence, Cisco recommends that you review the "Related Documentation" section for information about the documentation available for Cisco Unified Presence.
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System Requirements
Hardware Server Requirements
The Cisco Unified Presence system is a software product that is loaded onto a hardware server. The hardware server must meet the following requirements:
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Cisco 7800 Series Media Convergence Server (MCS) listed in the Hardware and Software Compatibility Information for Cisco Unified Presence. Go to Cisco.com for the latest information:
http://www.cisco.com/en/US/products/ps6837/products_device_support_tables_list.html
Note
http://www.cisco.com/en/US/products/ps6837/prod_installation_guides_list.html–
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http://www.cisco.com/en/US/products/ps6837/products_device_support_tables_list.html•
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Note
The Cisco Unified Presence installer checks for the presence of the DVD-ROM drive, sufficient hard drive and memory sizes, and sufficient CPU type and speed.
Cisco Unified Presence supports bridged upgrades from any of the following servers:
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The bridged upgrade allows you to create a DRS backup on the discontinued hardware. You can then restore the DRS backup on supported hardware after you complete a fresh Cisco Unified Presence installation on the supported hardware. If you attempt an upgrade on discontinued hardware, Cisco Unified Presence displays a warning on the interface and on the CLI, informing you that Cisco Unified Presence only supports the functionality to create a DRS backup on this server.
Server Software Requirements
The Cisco Unified Presence server runs on the Cisco Linux-based operating system. This operating system is included with the application.
Related Topic
Installation and Upgrade Notes
Supported Browsers
Use Microsoft Internet Explorer version 6.0 or a later release, or Mozilla Firefox version 3.0 or a later release, to access these interfaces: Cisco Unified Presence Administration, Cisco Unified Serviceability, and Cisco Unified Communications Operating System Administration.
Note
How to Use Hypertext Transfer Protocol over Secure Sockets Layer (HTTPS)
Hypertext Transfer Protocol over Secure Sockets Layer (SSL), which secures communication between the browser client and the Apache Tomcat web server, uses a certificate and a public key to encrypt the data that is transferred over the Internet. HTTPS, which ensures the identity of the server, supports applications, such as Cisco Unified Serviceability. HTTPS also ensures that the user sign-in password is transported securely via the web.
HTTPS for Internet Explorer
The first time you (or a user) access Cisco Unified Presence Administration or other Cisco Unified Presence SSL-enabled virtual directories after a Cisco Unified Presence installation or upgrade, a Security Alert dialog box asks whether you trust the server. When the dialog box displays, you must respond in one of the following ways:
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Note
Saving the Certificate to the Trusted Folder
You can save the CA Root certificate in the trusted folder, so the Security Alert dialog box does not display each time that you access the web application.
Step 1
Installation and Upgrade Notes
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New System Installation
For new installations, you must order the Cisco Unified Presence system software and adhere to licensing requirements. To order the software, go to http://www.cisco.com/en/US/ordering/index.shtml or contact your Cisco sales representative.
Each Cisco Unified Presence shipment comes with an installation DVD, which is required for all new installations of Cisco Unified Presence, for example, Cisco Unified Presence Release 8.6. The Cisco Unified Presence operating system and application software is installed from the installation DVD. For example, for new installations of the Cisco Unified Presence Release 8.6(3) software, use the DVD that indicates Cisco Unified Presence Release 8.6(3).
Related Topic
Software Licensing Requirements for VMware
System Upgrade
Caution
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Supported Upgrade Paths to Cisco Unified Presence Release 8.6(x)
Cisco Unified Presence supports the following software upgrade paths to Release 8.6(x):
Table 2
Supported Upgrade Paths
Note
http://www.cisco.com/en/US/products/ps6837/prod_release_notes_list.html.
Upgrade from Cisco.com
Cisco does not support downloading major Cisco Unified Presence software releases from Cisco.com, for example, Cisco Unified Presence Release 8.0. From Cisco.com you can download upgrade-only software images that are used to upgrade from a previous major software release to a subsequent software maintenance release or point release of Cisco Unified Presence. For example, you can download Cisco Unified Presence Release 8.0(2) or Cisco Unified Presence Release 8.6(2) from Cisco.com.
To download this software, go to http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240. You must have an account on Cisco.com to access the Software Center. The images posted at the Software Center require existing installations of Cisco Unified Presence.
Related Topics
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The Latest Software Upgrades for Cisco Unified Presence on Cisco.com
Before You Begin
You can only download point releases of Cisco Unified Presence software from Cisco.com.
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Accessing the Upgrade File for Cisco Unified Presence Release 8.5(x) to 8.6(1)
Perform the following steps to access the upgrade file.
Before You Begin
You can only download point releases of Cisco Unified Presence software from Cisco.com.
Procedure
Step 1
Step 2
3bc43f2644b4e4d438751c744509558b UCSInstall_CUP_8.6.1.10000-34.sgn.iso
Troubleshooting Tips
You can upgrade the ISO image onto a remote server as an alternative to using the upgrade DVD. Copy the ISO (UCSInstall_CUP_8.6.1.10000-34.sgn.iso) to your FTP or SFTP server.
Related Topics
Accessing the Upgrade File for Cisco Unified Presence Release 8.5(x) to 8.6(2)
Perform the following steps to access the upgrade file.
Before You Begin
You can only download point releases of Cisco Unified Presence software from Cisco.com.
Procedure
Step 1
Step 2
0c4a74c7ce8164c2408b42174d924d13 UCSInstall_CUP_8.6.2.10000-44.sgn.iso
Troubleshooting Tips
You can upgrade the ISO image onto a remote server as an alternative to using the upgrade DVD. Copy the ISO (UCSInstall_CUP_8.6.2.10000-44.sgn.iso) to your FTP or SFTP server.
Related Topics
Accessing the Upgrade File for Cisco Unified Presence Release 8.5(x) to 8.6(3)
Perform the following steps to access the upgrade file.
Before You Begin
You can only download point releases of Cisco Unified Presence software from Cisco.com.
Procedure
Step 1
Step 2
86bf9bd71b9fff36526da1aaa31474df UCSInstall_CUP_8.6.3.10000-20.sgn.iso
Troubleshooting Tips
You can upgrade the ISO image onto a remote server as an alternative to using the upgrade DVD. Copy the ISO (UCSInstall_CUP_8.6.3.10000-20.sgn.iso) to your FTP or SFTP server.
Related Topics
Accessing the Upgrade File for Cisco Unified Presence Release 8.5(x) to 8.6(3)a
Perform the following steps to access the upgrade file.
Before You Begin
You can only download point releases of Cisco Unified Presence software from Cisco.com.
Procedure
Step 1
Step 2
eb76c36840384ee7124670250ffd2aff UCSInstall_CUP_UNRST_8.6.3.10000-23.sgn.iso
Troubleshooting Tips
You can upgrade the ISO image onto a remote server as an alternative to using the upgrade DVD. Copy the ISO (UCSInstall_CUP_UNRST_8.6.3.10000-23.sgn.iso) to your FTP or SFTP server.
Related Topics
Additional Installation and Upgrade Considerations
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Perform Cisco Unified Presence 8.6(x) Upgrade Before Cisco Unified Communications Manager 8.6(x) Upgrade
You must perform the Cisco Unified Presence Release 8.6(x) upgrade before you perform the Cisco Unified Communications Manager Release 8.6(x) upgrade. Cisco does not support Cisco Unified Presence 8.0(x) servers running with Cisco Unified Communications Manager Release 8.5 or 8.6.
Software Licensing Requirements for Release 7.0(x) to 8.6(x) Upgrades
If you upgrade from Release 7.0(x) to Release 8.6(x), you require a new software version license for each Cisco Unified Presence server in your deployment. You must order a separate software version license for each Cisco Unified Presence server. However, you need to upload the license to the first node in a cluster. For information about Cisco Unified Presence licensing modes and requirements, see the Installation Guide for Cisco Unified Presence Release 8.6 here:
http://www.cisco.com/en/US/products/ps6837/prod_installation_guides_list.html
Software Licensing Requirements for VMware
You can run this release of Cisco Unified Presence on a VMware virtual machine deployed on approved Cisco Unified Computing server hardware. For information about supported servers, see Hardware and Software Compatibility Information for Cisco Unified Presence Release 8.x. For information about the VMware licensing requirements, see the License Activation for Cisco UC on UCS Docwiki here: http://docwiki.cisco.com/wiki/License_Activation_for_Cisco_UC_on_UCS
Recommendations for Release 8.0(x) or 8.5(x) to 8.6(x) Upgrades
Before you upgrade from Cisco Unified Presence Release 8.0(x) or 8.5(x) to Release 8.6(x), we strongly advise that you follow the recommended upgrade procedure in the Upgrade Guide for Cisco Unified Presence Release 8.6 here:
http://www.cisco.com/en/US/products/ps6837/prod_installation_guides_list.htmlImportant Notes
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Recommendations for Release 7.0(x) to 8.6(x) Intercluster Upgrades
Before you perform an intercluster upgrade from Release 7.0(x) to Release 8.6(x), we strongly recommend that you follow the intercluster upgrade procedure described in the intercluster chapter of the Upgrade Guide for Cisco Unified Presence Release 8.6.
Important Notes
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http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlLimitations and Restrictions
No caveats were closed in this release.
Related Documentation
The complete Cisco Unified Presence documentation set, with the latest information for Release 8.6(x), is now available here on Cisco.com.
http://www.cisco.com/en/US/products/ps6837/tsd_products_support_series_home.html
To search for documentation on any given release, we recommend that you use the Custom Google search capability introduced in the last release.
New and Changed Information
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About Cisco Unified Presence Release 8.6(1)
The following sections describe new features and changes that are pertinent to Cisco Unified Presence Release 8.6(1). The sections may include configuration tips, information about users, and where to find more information.
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For information about all available features and benefits, see the data sheet for Cisco Unified Presence at http://www.cisco.com/en/US/products/ps6837/products_data_sheets_list.html.
Copyright Information
Portions of this software product are governed by certain open source and third-party licenses. For more information and acknowledgments of copyright, see the Licensing Information for Cisco Unified Presence at
http://www.cisco.com/en/US/products/ps6837/products_licensing_information_listing.html
Partitioned Intradomain Federation with LCS/OCS
The Partitioned Intradomain Federation feature allows Cisco Unified Presence and LCS/OCS deployments to co-exist within a single presence domain. Employees will be partitioned across both deployments, with an employee being either a licensed Cisco Unified Presence user or an LCS/OCS enabled user, but not both.
For more information about this feature, see the new Integration Guide for Configuring Partitioned Intradomain Federation for Cisco Unified Presence Release 8.6 and Microsoft LCS/OCS here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlBAT Enhancements
Additional Bulk Administration Tool (BAT) functionality has been added to allow the importing of user contact lists into Cisco Unified Presence.
For more information, see the Deployment Guide for Cisco Unified Presence Release 8.6 here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlCross-Cluster Login Redirect
Prior to Cisco Unified Presence Release 8.6(1), only intracluster redirects were possible. Cisco Unified Presence Release 8.6(1) supports the ability to redirect intercluster users attempting to sign in over SOAP. This feature only applies to Cisco Unified Commuting clients and third-party clients who make use of SOAP interface on Cisco Unified Presence.
For more information about this feature, see the Deployment Guide for Cisco Unified Presence Release 8.6 here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.html.Calendar Scale Specifications
Cisco Unified Presence Release 8.6(1) supports 100% of users subscribing to calendar presence and 50% of users performing simultaneous calendar transitions.
For information about how to enable calendar integration, see the Integration Guide for Configuring Cisco Unified Presence Release 8.5 and 8.6 with Microsoft Exchange here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlSupport for VMware Deployments on Qualified IBM and HP Servers
In addition to UCS B-Series and C-Series blade servers, Cisco Unified Presence Release 8.6(1) now supports VMware on IBM and HP servers. For more information, see http://docwiki.cisco.com/wiki/Unified_Communications_in_a_Virtualized_Environment
Support for ICSA High Availability
Prior to Cisco Unified Presence Release 8.6(1), the Intercluster Sync Agent (ICSA) was not High Availability (HA) aware. The ICSA carried out the syncing with intercluster peers on the publisher node only. When the publisher node experienced a failure, intercluster syncing of user information was broken. This feature introduces HA support on the subscriber node, therefore, when the ICSA on the publisher node experiences a failure, the HA-enabled ICSA on the subscriber node becomes active and takes over the syncing with IC peers. When the publisher node recovers, the subscriber ICSA switches back to run active on the publisher node.
For more information about High Availability, see the Deployment Guide for Cisco Unified Presence Release 8.6 here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlPlatform SOAP Service
The Platform SOAP service provides a web-based interface to facilitate your system upgrades and COP file installations of Cisco Unified Presence. This web-based interface also enables large scale deployments of Cisco Unified Presence to be initiated and monitored from a single management client. If you need to manage system upgrades, this service must be turned on for all Cisco Unified Presence nodes. For more information, see the Application Programming Interface (API) guide here http://developer.cisco.com/web/cupapi/docs.
About Cisco Unified Presence Release 8.6(2)
The following section describes an enhancement that is pertinent to Cisco Unified Presence Release 8.6(2). The section may include configuration tips, information about users, and where to find more information.
Cisco Unified Presence and Instant Messaging Scalability
Cisco Unified Presence and Instant Messaging Scalability
In Cisco Unified Presence Release 8.6(2), Instant Messaging (IM) and Presence scalability has been increased. Two modes are supported: Unified Communications (UC)-only mode and Instant Messaging (IM)-only mode.
UC-only mode includes presence and IM features as well as telephony presence integration from Cisco Unified Communications Manager, such as on-hook and off-hook status. This integration provides a rich presence in the network. IM-only mode only includes traffic relating to presence and IM.
For scalability values, see Table 3 and Table 4.
About Cisco Unified Presence Release 8.6(3)
The following section describes new features and changes that are pertinent to Cisco Unified Presence Release 8.6(3). The section may include configuration tips, information about users, and where to find more information.
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Updating Client Type
The Client Type option (Application > Client Type) has been added to the Cisco Unified Presence Administration interface to enable administrators to query users of specific client applications included with Cisco Unified Presence. The Client Type page can provide the type of client application and a description of the SOAP type corresponding to specific Cisco Unified Communications or third-party clients.
For more information, refer to the Online Help associated with the Client Type page.
Tracking XMPP and Cisco Jabber 8.x Users
The Cisco Unified Presence Administration interface now provides the ability to query licensed and unlicensed users that are logged into XMPP-based Cisco Unified Communications and third-party applications. The type of information that can be queried includes the following:
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For more information, see the Online Help for the User Management > End User menu option.
Cisco Unified Personal Communicator Name Change
All references to Cisco Unified Personal Communicator, general or specific to Release 8.x, have been changed to Cisco Jabber on the Cisco Unified Presence and Cisco Unified Communications Manager Administration graphical user interfaces. As such, all related Online Help topics and documentation guides have also been updated to reflect this change. For more information, see Documentation Updates.
Desk Phone Control Name Change
The Cisco Unified Presence Administration interface now uses the term Microsoft RCC (Remote Call Control) to refer to Desk Phone Control. Keep in mind that in terms of GUI, Online Help, and documentation changes are concerned, this name change applies only within the context of Microsoft Office Communicator; desk phone control on Cisco Jabber will continue to be referred to as Desk Phone Control. For more information about the Online Help topics and documentation guides that are affected by this name change, see Documentation Updates.
About Cisco Unified Presence Release 8.6(3)a
Export Unrestricted Cisco Unified Presence
Cisco Unified Presence Release 8.6(3)a supports an export unrestricted (XU) version. All versions of Cisco Unified Presence prior to Release 8.6(3)a are regarded as restricted.
Note
Export unrestricted Cisco Unified Presence differs from restricted Cisco Unified Presence as follows:
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You can perform a fresh install of an unrestricted version by downloading the following UCSInstall file: eb76c36840384ee7124670250ffd2aff UCSInstall_CUP_UNRST_8.6.3.10000-23.sgn.iso. For information about how to perform a fresh install, see the Installation Guide for Cisco Unified Presence here:
http://www.cisco.com/en/US/products/ps6837/prod_installation_guides_list.htmlFor all Graphical User Interfaces (GUIs) and Command Line Interfaces (CLIs), the Administrator can view the product version (restricted or export unrestricted).
The following table describes the GUI items that are not available for the export unrestricted version of Cisco Unified Presence.
Important Notes
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About Cisco Unified Presence Release 8.6(1)
The following sections contain information that may have been unavailable upon the initial release of documentation for Cisco Unified Presence Release 8.6(1):
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Exchange Server Status Reports False Positives (CSCtr36119)
Problem
The Exchange Calendar Presence information is not updating end-user presence correctly when it is configured in Cisco Jabber and the exchange presence gateway reports all green check boxes for the Exchange Server Status.
Cause
The Exchange Server is reachable via IP/DNS and the SSL Certificate is valid, but the actual permissions and configuration on the Exchange Server are not setup properly for the account configured to access WebDAV or EWS.
Solution
Set up Exchange to work with Cisco Unified Presence and correct all errors showing up on the Exchange Server Event Viewer. For more information, see the Integration Guide for Configuring Cisco Unified Presence Release 8.5 and 8.6 with Microsoft Exchange here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlInteroperability Between Different Releases of Cisco Unified Presence
Problem
Configuring intercluster connections between a Cisco Unified Presence 8.6(1) cluster and a cluster running Cisco Unified Presence 8.0(x) or 8.5(x) may impact functionality on the Cisco Unified Presence 8.6(1) cluster; specifically, users may experience one-way presence and IM with users on other Cisco Unified Presence 8.6(1) nodes. This does not affect intercluster communication between Cisco Unified Presence 8.5 and Cisco Unified Presence 7.x.
Cause
This condition occurs because the XCP Router component has undergone a fix to address a stability issue in Jabber XCP when running Cisco Unified Presence in a very large scale deployment (greater than 26 nodes). This fix does not allow for backward compatibility with some earlier versions of Cisco Unified Presence.
Solution
You must upgrade all clusters to Cisco Unified Presence Release 8.6(1). After you have upgraded the remaining Cisco Unified Presence 8.0(x) or 8.5(x) clusters, you must restart the Cisco UP XCP Router service on each Cisco Unified Presence 8.6(1) node. This is server impacting. For more information, see the Upgrade Guide for Cisco Unified Presence Release 8.6 here:
http://www.cisco.com/en/US/products/ps6837/prod_installation_guides_list.htmlAlternatively, you must remove any Cisco Unified Presence 8.0(x) or 8.5(x) intercluster peers from the Cisco Unified Presence 8.6(1) clusters and remove any Cisco Unified Presence 8.6(1) intercluster peers from the Cisco Unified Presence 8.0(x) or 8.5(x) clusters. The procedure below is service impacting:
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Access to Publisher or Subscriber Node after High Availability Failover (CSCtr80524)
Problem
In large scale deployments, following a High Availability failover event, the Cisco Unified Presence GUI becomes unresponsive on both the failed-over and failed-to nodes.
Cause
This condition occurs in large scale deployments after a High Availability failover from publisher to subscriber. The Cisco Unified Presence GUI on the subscriber is unresponsive while failed over users log into the subscriber node.
Solution
If a second subcluster exists in the deployment and it has not failed over, the system administrator will have GUI access to the system via one of the nodes in that subcluster. To access the GUI on the failed-to node, you must wait until all users have failed over and the system has had time to stabilize. This may take between 10 and 15 minutes depending on the number of users and the system hardware.
Issue if Node Name is IP Address (CSCtj90392)
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Problem
Offline messages are not delivered following user re-assignment if node name is set to an IP address.
Cause
This condition only occurs on intracluster deployments if a user is moved from one node to another. Any offline messages stored on the original node are not moved between nodes. As a result, when the user signs in, they will not receive any offline messages sent in the time between the user's last login on the original node and the user being moved to the new node. Any subsequent offline messages after this time will be received without any issue when the user logs in.
Solution
If you are using a release earlier than Cisco Unified Presence Release 8.5(1), set the node name to hostname. If the node name must be an IP address, ensure users login a short time before the move to check for offline messages.
Intermittent Cisco UP XCP Router Hang on Startup Conditions with SIP Federation (CSCts08799)
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Problem
The Cisco UP XCP Router hangs on miscellaneous startup conditions while operating SIP Interdomain or Intradomain Federation to Microsoft OCS or AOL.
Cause
Miscellaneous startup conditions refer to any event which initiates the creation of the first internal composed presence session for a user (for example, Joe_Bloggs@cisco.com). Conditions where this creation event occurs include:
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A Cisco UP XCP Router hang may occur if simultaneous to any of the creation events listed (for user Joe_Bloggs@cisco.com) a corresponding SIP subscribe (caused by an initial MOC/AOL client login or refresh subscription) from a MOC or AOL user to Joe_Bloggs@cisco.com occurs.
If these two events correspond (an extremely rare event), the Cisco UP XCP Router will hang and require manual intervention to restart the Cisco UP XCP Router.
Solution
Restart the Cisco UP XCP Router manually using the Cisco Unified Presence Administration interface.
Cisco Unified Mobility Advantage Client Unable to Sign In to Cisco Unified Presence (CSCts48469)
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Problem
Any Cisco Unified Mobility Advantage client which uses the Client Configuration SOAP interface of Cisco Unified Presence is denied login.
Cause
This condition occurs after a fresh install or upgrade to Cisco Unified Presence Release 8.6.1.
Solution
During a maintenance widow, the Cisco Unified Presence Administrator must run the following commands from the command line interface of the publisher node:
run sql update soapclienttypes set versioncheckrequired='f' where clienttype='CUMCCLIENT'To restart service on all nodes in the cluster including the publisher node, enter the following command:
utils service restart Cisco UP Client Profile AgentPhysical to Virtual Server Migration
Problem
Prior to Cisco Unified Presence Release 8.6, if you wanted to migrate from a physical Cisco Unified Presence server with support for 1000 or 2500 users, you had to move to a virtual server with support for 5000 users.
Cause
This condition occurs when the physical server has more than 80GB of storage space, regardless of the number of users supported.
Solution
Perform the following procedure:
Step 1
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Step 3
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Step 5
About Cisco Unified Presence Release 8.6(2)
The following sections contain information that may have been unavailable upon the initial release of documentation for Cisco Unified Presence Release 8.6(2)
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Number of Cisco Unified Presence Users Supported
Table 3 identifies the number of users that Cisco Unified Presence Release 8.5(x) and 8.6 can sustain for Cisco Unified Communications mode depending on your server type and your deployment strategy.
Table 3 Cisco Unified Presence 8.5(x) and 8.6 Capacities
1 Validated against 7816-I5, 7825-I5, 7835-I5, 7845-I3 HW
Table 4 identifies the number of users that Cisco Unified Presence Release 8.5(x) and 8.6 can sustain for IM-Only Mode depending on your server type and your deployment strategy.
Table 4 Cisco Unified Presence 8.5(x) and 8.6 Capacities
1 Validated against 7816-I5, 7825-I5, 7835-I5, 7845-I3 HW
If you are deploying two or more nodes in your Cisco Unified Presence installation, use the multi-node feature in Cisco Unified Presence and ensure that your hardware is compatible with this feature. This is necessary for both a fresh install and upgrade of Cisco Unified Presence.
Related Topic
See the Deployment Guide for Cisco Unified Presence for more information about specific multi-node deployment strategies and hardware support information for a multi-node deployment.
Interoperability with Microsoft Communicator Web Access (CWA) 2005
Problem
Microsoft Communicator Web Access (CWA) is only supported when TLS encryption is NOT enabled between Cisco Unified Presence and Microsoft LCS.
Cause
Federal Information Processing Standard (FIPS) compliance must be enabled on LCS to support TLSv1 encryption and TSLsv1 encryption is required by Cisco Unified Presence; however, CWA does NOT support FIPS compliance.
Solution
None
MCS-7835-I2 or MCS-7845-I2 Server in Read-Only State (CSCtr00304)
Problem
The file system goes into a read-only state following an upgrade to Cisco Unified Presence Release 8.5(x), 8.6(1), and 8.6(2).
Cause
This condition occurs only on MCS-7835-I2 and MCS-7845-I2 class of servers and only after they have been upgraded to Cisco Unified Communications Manager Release 8.5(x). This issue does not occur after a fresh install.
Solution
Contact the Technical Assistance Center (TAC) for access to the required patch file.
About Cisco Unified Presence Release 8.6(3)
There are no important notes to be highlighted in this release.
Caveats
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:
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You can search for problems by using the Cisco Software Bug Toolkit.
Before You Begin
To access Bug Toolkit, you need the following items:
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Procedure
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For information about how to search for bugs, create saved searches, and create bug groups, select Help on the Bug Toolkit page.
Open Caveats
The caveats in Table 5 describe possible unexpected behavior in the latest Cisco Unified Presence release. These caveats may also be open in previous releases. Bugs are listed in alphabetical order by component and then in numerical order by severity.
Resolved Caveats
This section lists caveats that are resolved but that may have been open in previous releases.
Bugs are listed in alphabetical order by component and then in numerical order by severity. Because defect status continually changes, be aware that this document reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access the Bug Toolkit (see the "Using Bug Toolkit" section).
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Cisco Unified Presence Release 8.6(1)
Table 6 lists caveats that are resolved in Cisco Unified Presence Release 8.6(1) but that may have been open in previous releases.
Cisco Unified Presence Release 8.6(2)
Table 7 lists caveats that are resolved in Cisco Unified Presence Release 8.6(2) but that may have been open in previous releases.
Table 7 Resolved Caveats for Cisco Unified Presence Release 8.6(2)
Cisco Unified PresenceRelease 8.6(3)
Table 8 lists caveats that are resolved in Cisco Unified Presence Release 8.6(3) but that may have been open in previous releases.
Table 8 Resolved Caveats for Cisco Unified Presence Release 8.6(3)
Cisco Unified Presence Release 8.6(3)a
Table 9 Resolved Caveats for Cisco Unified Presence Release 8.6(3)a
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vos
GUI and DB in "restricted mode" instead of "unrestricted mode" in Cisco Unified Presence XU.
Documentation Updates
For the latest versions of all Cisco Unified Presence documentation, go to http://www.cisco.com/en/US/products/ps6837/tsd_products_support_series_home.html
This section contains updates to the following documents:
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Cisco Unified Presence Release 8.6(1)
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Online Help Updates
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BAT Configuration Topics
The following topics were updated:
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The following new topics were added:
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Cisco Unified Communications Manager Publisher Configuration
Information was added about Sync Status.
Cisco Jabber User Query
A new help topic was created to describe possible client types.
Cisco Unified Presence Configuration
The following topics were updated:
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Presence Gateway Configuration
The content of this topic was updated to reflect the ability to change the gateway type. Guidelines for migrating between WebDAV and EWS gateways were also added.
SIP Federated Domain Configuration
Information was added about direct federation to include support for SIP interdomain federation with a Microsoft OCS domain within an enterprise.
System Troubleshooter Configuration
Details were added for the new Intercluster Troubleshooter test that verifies which Cisco Unified Presence server is currently running the active Cisco UP Intercluster Sync Agent service.
Voicemail Profile Configuration for Cisco Unified Personal Communicator
The No Voice Mail option was removed because not selecting a number for the voicemail pilot number has the same effect.
Integration Guide for Configuring Partitioned Intradomain Federation for Cisco Unified Presence Release 8.6 and Microsoft LCS/OCS
The Integration Guide for Configuring Partitioned Intradomain Federation for Cisco Unified Presence Release 8.6 and Microsoft LCS/OCS is a new document that describes how to configure partitioned intradomain federation between Cisco Unified Presence Release 8.6(1) and Microsoft LCS/OCS.
For more information, see the Integration Guide for Configuring Partitioned Intradomain Federation for Cisco Unified Presence Release 8.6 and Microsoft LCS/OCS here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlInstallation Guide for Cisco Unified Presence Release 8.6
The Installation Guide for Cisco Unified Presence Release 8.6 is a new document in this release. Installation-related information was taken from the Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5 and restructured.
For more information, see the Installation Guide for Cisco Unified Presence Release 8.6 here:
http://www.cisco.com/en/US/products/ps6837/prod_installation_guides_list.htmlUpgrade Guide for Cisco Unified Presence Release 8.6
The Upgrade Guide for Cisco Unified Presence 8.6 is a new document in this release. Upgrade-related information was taken from the Installation and Upgrade Guide for Cisco Unified Presence Release 8.0 and 8.5 and restructured.
The following upgrade paths are supported in this release:
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For more information, see the Upgrade Guide for Cisco Unified Presence 8.6 here: http://www.cisco.com/en/US/products/ps6837/prod_installation_guides_list.html
Integration Guide for Configuring Cisco Unified Presence Release 8.6 for Interdomain Federation
The Integration Guide for Configuring Cisco Unified Presence Release 8.0 and 8.5 for Interdomain Federation was updated to include support for Direct Federation within an Enterprise. The following updates were made to this document:
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For more information, see the Integration Guide for Configuring Cisco Unified Presence Release 8.0 and 8.5 for Interdomain Federation here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlIntegration Guide for Configuring Cisco Unified Presence Release 8.6 with Microsoft Lync Server for Remote Call Control
The Integration Guide for Configuring Cisco Unified Presence Release 8.6 with Microsoft Lync Server for Remote Call Control was updated to include a new chapter for TLSv1 support: "Security Between Cisco Unified Presence and Microsoft Lync".
For more information, see the Integration Guide for Configuring Cisco Unified Presence Release 8.6 with Microsoft Lync Server for Remote Call Control here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlDeployment Guide for Cisco Unified Presence Release 8.6
The Deployment Guide for Configuring Cisco Unified Presence Release 8.6 was updated as follows:
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For more information, see the Deployment Guide for Cisco Unified Presence Release 8.6 here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlCommand Line Interface (CLI) Reference Guide for Cisco Unified Presence Release 8.0, 8.5, and 8.6
The Command Line Interface Reference Guide for Cisco Unified Presence Release 8.0, 8.5, and 8.6 was updated to include the following commands:
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For more information, see the Command Line Interface Reference Guide for Cisco Unified Presence Release 8.0, 8.5, and 8.6 here:
http://www.cisco.com/en/US/products/ps6837/prod_maintenance_guides_list.htmlUser Guide for Cisco IP Phone Messenger Release 8.0, 8.5, and 8.6
The User Guide for Cisco IP Phone Messenger Release 8.0, 8.5, and 8.6 was updated to include tips for Adding a Contact by Extension Number and Displaying the Availability of a Contact.
For more information, see the User Guide for Cisco IP Phone Messenger Release 8.0, 8.5, and 8.6 here:
http://www.cisco.com/en/US/products/ps6837/products_user_guide_list.htmlIntegration Note for Configuring Cisco Unified Presence Release 8.0, 8.5, and 8.6 with Microsoft OCS for Microsoft Office Communicator
The Integration Note for Configuring Cisco Unified Presence Release 8.5 and 8.6 with Microsoft OCS for Microsoft Office Communicator Call Control was updated with a note stating that you must disable High Availability on the Cisco Unified Presence server prior to integrating the server with Microsoft OCS.
For more information, see the Integration Note for Configuring Cisco Unified Presence Release 8.5 and 8.6 with Microsoft OCS for Microsoft Office Communicator Call Control here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlIntegration Guide for Configuring Cisco Unified Presence Release 8.5 and 8.6 with Microsoft Exchange
The Integration Guide for Configuring Cisco Unified Presence Release 8.0, 8.5, and 8.6 with Microsoft Exchange was updated as follows:
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For more information, see the Integration Guide for Configuring Cisco Unified Presence Release 8.0, 8.5, and 8.6 with Microsoft Exchange here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlHardware and Software Compatibility Information for Cisco Unified Presence Release 8.x
The Hardware and Software Compatibility Information for Cisco Unified Presence Release 8.x has been updated to include VMware support for HP and IBM servers. This document has also been updated to replace Cisco ASA version 8.0(4) support with Cisco ASA version 8.4(1) support in Cisco Unified Presence Release 8.6(1). In addition, a section for Intradomain Federation has been added to the table listing supported Cisco Unified Presence Federations.
For more information, see the
http://www.cisco.com/en/US/products/ps6837/products_device_support_tables_list.htmlCisco Unified Presence Release 8.6(2)
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Deployment Guide for Cisco Unified Presence Release
Release 8.0 and 8.5 as well as release 8.6 of the Deployment Guide was updated to include two additional chapters: Configuring Active Directory for Cisco Jabber and Configuring Additional Registry Keys for Cisco Jabber.
This document was also updated to identify the Cisco Unified Presence applications that are localized as well as the languages they support.
For more information, see the Deployment Guide for Cisco Unified Presence here: http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.html
Integration Guide for Configuring Partitioned Intradomain Federation for Cisco Unified Presence
This document was updated to include a note in the Microsoft LCS/OCS Supported Clients section to highlight that Communicator Web Access 2005 is only supported when TLS encryption is not enabled between Cisco Unified Presence and Microsoft LCS.
For more information, see the Integration Guide for Configuring Partitioned Intradomain Federation for Cisco Unified Presence here: http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.html
Cisco Unified Presence Release 8.6(3)
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Online Help Updates
Cisco Unified Presence Configuration and Maintenance
Cisco Unified Presence Configuration and Maintenance
The following updates were made to the content in this topic:
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Documentation Updates
Most references to Cisco Unified Personal Communicator Release 8.x have been changed to Cisco Jabber in the following documents:
Note
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Deployment Guide for Cisco Unified Presence
The path for configuring meeting notification settings has changed from Application > Meeting Notification > Settings to Application > IP Phone Messenger > Meeting Notification Settings. For more information, see the Deployment Guide for Cisco Unified Presence Release 8.6 here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlUser Guide for Cisco Unified Presence
The path for sending broadcast messages has changed from User Options > IPPM Broadcast Messages to User Options > Broadcast Messages. For more information, see the User Guide for Cisco Unified Presence Release 8.6 here: http://www.cisco.com/en/US/products/ps6837/products_user_guide_list.html
Integration Guide for Configuring Cisco Unified Presence Release 8.6 for Interdomain Federation
The procedure "Adding a SIP Federated Domain" was updated to reflect a change in the graphic user interface; in the Integration Type drop-down list, the "Interdomain to OCS" option was changed to "Interdomain to OCS/Lync."
For more information, see the Integration Guide for Configuring Cisco Unified Presence Release 8.6 for Interdomain Federation here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlReal-Time Monitoring Tool Administration Guide for Cisco Unified Presence Release 8.0, 8.5, and 8.6
The following updates were made to "Viewing and Monitoring Cisco Unified Presence and Cisco Jabber Communicator Summaries" section of this document:
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For more information, see the Real-Time Monitoring Administration Guide for Cisco Unified Presence Release 8.0, 8.5, and 8.6 here:
http://www.cisco.com/en/US/products/ps6837/prod_maintenance_guides_list.htmlIntegration Guide for Configuring Cisco Unified Presence Release 8.6 with Microsoft Lync Server 2010 Remote Call Control
References to Desk Phone Remote Call Control (RCC) were replaced with Microsoft RCC. For more information, see the Integration Guide for Configuring Cisco Unified Presence Release 8.6 with Microsoft Lync Server 2010 Remote Call Control here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlIntegration Guide for Configuring Partitioned Intradomain Federation for Cisco Unified Presence Release 8.6 and Microsoft LCS/OCS
The procedure to "Configure Remote Domain as a SIP Federated Domain" was updated to reflect a change in the graphic user interface; in the Integration Type drop-down list, the "Interdomain to OCS" option was changed to "Interdomain to OCS/Lync."
For more information, see the Integration Guide for Configuring Partitioned Intradomain Federation for Cisco Unified Presence Release 8.6 and Microsoft LCS/OCS here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlIntegration Note for Configuring Cisco Unified Presence Release 8.0, 8.5, and 8.6 with Microsoft OCS for MOC Call Control
References to Desk Phone Remote Call Control (RCC) were replaced with Microsoft RCC. For more information, see the Integration Note for Configuring Cisco Unified Presence Release 8.0, 8.5, and 8.6 with Microsoft OCS for MOC Call Control here:
http://www.cisco.com/en/US/products/ps6837/products_installation_and_configuration_guides_list.htmlObtaining Documentation and Submitting a Service Request
For information about obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
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