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Table Of Contents
Release Notes for the Cisco Click-to-Conference Plug-in Integration with IBM Lotus Sametime
Joining Calls Across Clusters Fails
Cisco Unified Communications Manager Fails to Notify Dropped Conference
Incorrect Call Direction when Using Sametime across Intercluster Trunks
Incorrect Status for Participant Added into Sametime Conference via the Desk Phone Conf Key
Hotfixes for Known IBM Lotus Sametime Issues
Release Notes for the Cisco Click-to-Conference Plug-in Integration with IBM Lotus Sametime
Revised: March 17, 2011
These release notes describe requirements and caveats for the Cisco Click-to-Conference plug-in integration with IBM Lotus Sametime. Before you install the Cisco Click-to-Conference plug-in, we recommend that you review this document for information about issues that may affect your system.
Contents
Introduction
The Cisco Click-to-Conference plug-in for IBM Lotus Sametime is the subject of these release notes. The Cisco Click-to-Conference plug-in allows users to start an audio call with another person in the Sametime Connect client, and invite more people to join the conference call if required.
Note that integration with IBM Lotus Notes is optional. If you complete this part of integration, you can access the native capabilities of IBM Lotus Sametime, as well as those exposed through plug-ins, from within IBM Lotus Notes.
System Requirements
We strongly recommend that you consult the compatibility information in the Integration Guide for Configuring the Cisco Click-to-Conference Plug-In with IBM Lotus Sametime. This document informs you which software components are required for this integration, and which components are compatible with the Click-to-Conference plug-ins versions 6.0.1, 6.1.2, 7.0.1. and 8.0.1.
To integrate the latest 8.0.1 version of the Click-to-Conference plug-in, ensure that you install and configure the following components:
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Cisco Unified Communications Manager—Release 6.x, 7.x or 8.x
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Related Documentation
Integration Guide for Configuring the Cisco Click-to-Conference Plug-In with IBM Lotus Sametime:
For documentation about this integration, see the following URL: http://www.cisco.com/en/US/docs/voice_ip_comm/cups/7_0/english/integration_notes/ibmstInt.html
Cisco Unified Communications Manager
For Cisco Unified Communications Manager documentation, see the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
IBM Lotus Domino Server
For information about installing or upgrading IBM Lotus Domino Server, see the following URL:
http://www-128.ibm.com/developerworks/lotus/documentation/domino/
IBM Lotus Sametime
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http://www-128.ibm.com/developerworks/lotus/documentation/sametime/
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http://www-1.ibm.com/support/docview.wss?rs=477&uid=swg21195515
Important Notes
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Joining Calls Across Clusters Fails
Problem
You cannot join calls across clusters.This issue applies to IBM Sametime and plugin versions.
Cause
A call is active in Sametime. A user in the call creates a separate audio call with a user in another cluster. The "Join" softkey is used to join the calls.
Solution
No workaround exists. You must hang up the phone to end the call.
Cisco Unified Communications Manager Fails to Notify Dropped Conference
Problem
Cisco Unified Communications Manager drops the entire conference under these conditions:
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Cisco Unified Communications Manager fails to notify the Sametime server that the entire conference has dropped. As a result, all the participants except the moderator of the conference still appear to be "Connected" on Sametime.
Cause
This condition occurs when the Cisco Unified Communications Manager service parameter "Drop Ad Hoc Conference" is set to "When Conference Controller Leaves"or "When No OnNet Parties Remain in the Conference".
Solution
No workaround exists. You must close your Sametime call windows.
Incorrect Call Direction when Using Sametime across Intercluster Trunks
Problem
If you use Sametime to make a call across clusters, an incorrect caller ID may display across the intercluster trunk. This condition only occurs if the Cisco Unified Communications Manager used in the call is not in the home cluster of the caller.
Cause
Consider this Cisco Unified Communications Manager configuration as an example:
Cisco Unified Communications Manager version = 6.1.2.1000-13
Cisco Unified Communications Manager version = 6.1.2.1000-13
Extension A
Extension B
If you configure Cisco Unified Communications Manager A on the Sametime server, this results:
1.
2.
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Note
If you configure Cisco Unified Communications Manager B on the Sametime server, this results:
1.
2.
–
Note
Solution
No workaround exists
Incorrect Status for Participant Added into Sametime Conference via the Desk Phone Conf Key
Problem
Note
Cause
This condition occurs if you use the CONF key on a desk phone to add a user into a conference that was pre-established via the Sametime interface.
Solution
Close the Sametime interface to clear the incorrect status for the user. Use the Sametime interface to add participants if possible.
Caveats
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Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of the following:
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You can search for problems by using the Cisco Software Bug Toolkit.
Before You Begin
To access Bug Toolkit, you need the following items:
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Procedure
Step 1
Step 2
Step 3
For information about how to search for bugs, create saved searches, and create bug groups, click Help in the Bug Toolkit page.
Resolved Caveats
This section lists caveats that are resolved but that may have been open in previous releases.
Bugs are listed in order of severity and then in alphanumeric order by bug identifier. Because defect status continually changes, be aware that this document reflects a snapshot of the defects that were resolved at the time this report was compiled. For an updated view of resolved defects, access the Bug Toolkit (see the "Using Bug Toolkit" section).
Table 1 lists caveats that are resolved in the latest release of the Cisco Click-to-Conference plugin but that may have been open in previous releases.
Table 1 Resolved Caveats for Cisco Click-to-Conference Plugin)
Hotfixes for Known IBM Lotus Sametime Issues
Known issues with IBM Lotus Sametime Release 8.02 are documented. For more information, see the IBM Technical Notes listed in the table below.
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