Table Of Contents

A - C - D - E - F - G - H - I - K - L - M - N - P - R - S - T - U - V - W - X -

Index

A

AC adapter, connecting to 3-7

adding

Cisco Unified IP Phones manually 2-11

audience, for this document I-ix

C

caller ID blocking 5-2

call forward all 5-2

CallManager 1-5 option 4-6, 4-7

call waiting 5-2

caution, cell phone interference 1-1

CDP 1-4

cell phone, interference 1-1

Cisco Discovery Protocol

See CDP

Cisco Unified Communications Manager

adding phone to database of 2-9

verifying settings 7-5

Cisco Unified Communications Manager Administration

adding phones using 2-11

configuring Cisco Unified SIP Phone 3911 4-9

Cisco Unified Communications Manager required for Cisco Unified IP Phones 3-2

Cisco Unified IP Phone

adding manually to Cisco Unified Communications Manager 2-11

adding to Cisco Unified Communications Manager 2-9

cleaning 7-16

configuration checklist 1-11

installation checklist 1-14

installation procedure 3-6

mounting to wall 3-9

registering 2-9

resetting 7-15

supported networking protocols 1-3

technical specifications C-1

troubleshooting 7-1

Cisco Unified SIP Phone 3911

figure 1-2

cleaning the Cisco Unified IP Phone 7-16

codec

mismatch 7-14

conference 5-2

configuration file

creating 7-6

overview 2-6

XmlDefault.cnf.xml 2-6

configuration menu

editing options 4-1

configuration settings, restoring 7-16

configuring

SIP Phone dial plan 4-9

startup network settings 3-11

user features 5-5

using DTMF 4-9

connecting

handset

connecting 3-7

headset 3-7

to AC adapter 3-7

to the network 3-7

D

Default Router 1-5 option 4-5

DHCP

description 1-4

troubleshooting 7-9

DHCP Address Released option 4-6

DHCP Enabled option 4-6

directory numbers, assigning manually 2-11

DNS server

troubleshooting 7-11

verifying settings 7-5

DNS Server 1-5 option 4-5

documentation

additional I-xi

for users A-2

Domain Name option 4-4

Dynamic Host Configuration Protocol

See DHCP

Dynamic TFTP Server option 4-4

E

editing, configuration values 4-1

Erase Configuration option 4-6

error messages, used for troubleshooting 7-3

F

features

configuring on phone, overview 1-8

configuring with Cisco Unified Communications Manager, overview 1-8

informing users about, overview 1-9

figure

Cisco Unified SIP Phone 3911 1-2

Cisco Unified SIP Phone 3911 cable connections 3-8

firmware, verifying version 6-2

Firmware Versions screen 6-2

footstand 3-8

G

G.11u 1-1

G.711a 1-1

G.729 1-1

G.729a 1-1

H

handset 3-7

headset port 3-7

hook switch contacts 7-15

Host Name option 4-4

HTTP, description 1-4

I

installing

Cisco Unified Communications Manager configuration 3-2

network requirements 3-2

preparing 2-9

procedure 3-6

interference, cell phone 1-1

Internet Protocol (IP) 1-5

IP address, troubleshooting 7-5

IP Address option 4-4

K

KPML 4-9

L

Locale Installer B-1

localization

Installing the Cisco Unified Communications Manager Locale Installer B-1

loopback condition 7-15

M

MAC address 2-12

MAC Address option 4-4

N

network configuration, resetting 4-6, 7-16

Network Configuration menu

CallManager 1-5 option 4-6, 4-7

Default Router 1-5 option 4-5

DHCP Address Released option 4-6

DHCP Enabled option 4-6

DNS Server 1-5 option 4-5

Domain Name option 4-4

Dynamic TFTP Server option 4-4

Erase Configuration option 4-6

Host Name option 4-4

IP Address option 4-4

locking options 4-2

MAC Address option 4-4

Subnet Mask option 4-4

TFTP Server 1 option 4-4

unlocking options 4-2

network connection, moving 7-13

network connectivity, verifying 7-4

networking protocol

CDP 1-4

DHCP 1-4

HTTP 1-4

IP 1-5

RTP 1-5

SDP 1-5

SIP 1-6

TCP 1-6

TFTP 1-6

UDP 1-6

networking protocols, supported 1-3

network outages, identifying 7-9

network port

connecting to 3-7

network requirements, for installing 3-2

network settings, startup configuration 3-11

network statistics 6-1

Network Statistics screen 6-1

P

physical connection, verifying 7-9

plugging in Cisco Unified IP Phone 3-6

PoE 2-3

power

external 2-4

guidelines 2-3

outage 2-5

PoE 2-3, 2-4

providing to phone 2-3

power cycle 7-7, 7-12

power over Ethernet

See PoE

power source

power injector 2-4

R

Real-Time Transport Protocol

See RTP

redial

description 5-3

resetting

Cisco Unified IP phone 7-15

continuously 7-8

intentionally 7-10

RFC interoperability 1-1

RTP 1-5

S

SDP, description 1-5

shared line 5-4

SIP, description 1-6

SIP Dial Rules 4-9

speed dial lines 5-4

SRST 4-7

startup problems 7-1

startup process

accessing TFTP server 2-8

configuring VLAN 2-8

contacting Cisco Unified Communications Manager 2-9

loading stored phone image 2-7

obtaining IP address 2-8

obtaining power 2-7

requesting configuration file 2-8

understanding 2-7

verifying 3-10

statistics, network 6-1

Subnet Mask option 4-4

switch

loopback condition 7-15

T

TCP 1-6

technical specifications, for Cisco Unified IP Phone C-1

telephony features

caller ID blocking 5-2

call forward all 5-2

call waiting 5-2

conference 5-2

redial 5-3

shared line 5-4

speed dial lines 5-4

transfer 5-4

TFTP

description 1-6

troubleshooting 7-4

TFTP Server 1 option 4-4

time, displayed on phone 3-2

transfer 5-4

Transmission Control Protocol

See TCP

Trivial File Transfer Protocol

See TFTP

troubleshooting

Cisco Unified Communications Manager settings 7-5

Cisco Unified IP Phone 7-1

DHCP 7-9

DNS 7-11

DNS settings 7-5

DTMF delay 7-13

gaps in voice calls 7-14

hook switch contacts 7-15

IP addressing and routing 7-5

loopback condition 7-15

network connectivity 7-4

network outages 7-9

phones resetting 7-10, 7-12, 7-13

physical connection 7-9

services on Cisco Unified Communications Manager 7-6

sound sample mismatch 7-14

TFTP settings 7-4

VLAN configuration 7-10

voice quality 7-12

U

UDP 1-6

User Datagram Protocol

See UDP

users

accessing voice messaging system A-2

documentation for A-2

providing support to A-1

required information A-1

V

verifying

firmware version 6-2

startup process 3-10

VLAN

verifying 7-10

voice messaging system, accessing A-2

W

wall mounting, Cisco Unified IP Phone 3-9

X

XmlDefault.cnf.xml 2-6