Complete Reference Guide for Cisco Unity Connection Survivable Remote Site Voicemail (SRSV) Release 9.x - Alarm Category: EVENT [Cisco Unity Connection]

Table Of Contents

Alarm Category: EVENT

Alarm Name: EvtBranchNotReachable

Alarm Name: EvtBranchProvisioned

Alarm Name: EvtBranchProvisioningFailed

Alarm Name: EvtBranchProvisioningFailedMaxRetries

Alarm Name: EvtBranchProvisioningFailedMaxWait

Alarm Name: EvtBranchVoiceMailUpload

Alarm Name: EvtBranchVoiceMailUploadFailed

Alarm Name: EvtBranchVoiceMailUploadPartial

Alarm Name: EvtCentralNotReachable

Alarm Category: EVENT

This chapter gives detail of the following alarms:

•Alarm Name: EvtBranchNotReachable

•Alarm Name: EvtBranchProvisioned

•Alarm Name: EvtBranchProvisioningFailed

•Alarm Name: EvtBranchProvisioningFailedMaxRetries

•Alarm Name: EvtBranchProvisioningFailedMaxWait

•Alarm Name: EvtBranchVoiceMailUpload

•Alarm Name: EvtBranchVoiceMailUploadFailed

•Alarm Name: EvtBranchVoiceMailUploadPartial

•Alarm Name: EvtCentralNotReachable

Alarm Name: EvtBranchNotReachable

Severity: ERROR_ALARM

Description: Branch[name= %1, address= %2] is not reachable.

Route To: Event Log, Alert Log

Explanation: There is an issue with the connectivity between the central Connection server and the specified branch.

Recommended Action: If there is no connectivity between the central Connection server and the branch office, refer to the Troubleshooting Guide for Cisco Unity Connection available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/troubleshooting/guide/9xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.

Alarm Name: EvtBranchProvisioned

Severity: INFORMATIONAL_ALARM

Description: The branch[name= %1, address= %2] has been successfully provisioned.

Route To: Event Log, Alert Log

Explanation: The branch has been successfully associated with the central Connection server.

Recommended Action: NONE

Alarm Name: EvtBranchProvisioningFailed

Severity: WARNING_ALARM

Description: Provisioning for branch[name= %1, address= %2] has failed.

Route To: Event Log, Alert Log

Explanation: The provisioning of branch has been failed.

Recommended Action: If there is no connectivity between the central Connection server and the branch office, refer to the Troubleshooting Guide for Cisco Unity Connection available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/troubleshooting/guide/9xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.

Alarm Name: EvtBranchProvisioningFailedMaxRetries

Severity: ERROR_ALARM

Description: Provisioning for branch[name= %1, address= %2] has failed after maximum %3 retries.

Route To: Event Log, Alert Log

Explanation: Provisioning for a branch has failed in all the retries.

Recommended Action: If there is no connectivity between the central Connection server and the branch office, refer to the Troubleshooting Guide for Cisco Unity Connection available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/troubleshooting/guide/9xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.

Alarm Name: EvtBranchProvisioningFailedMaxWait

Severity: ERROR_ALARM

Description: A provisioning completion notification was not received for branch[name= %1, address= %2] within the maximum wait time of %3 minutes.

Route To: Event Log, Alert Log

Explanation: Provisioning for a branch has failed because the branch did not return the provisioning completion status within the defined timeframe.

Recommended Action: If there is no connectivity between the central Connection server and the branch office, refer to the Troubleshooting Guide for Cisco Unity Connection available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/troubleshooting/guide/9xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.

Alarm Name: EvtBranchVoiceMailUpload

Severity: INFORMATIONAL_ALARM

Description: Voice mail upload for branch[name= %1, address= %2] completed successfully. %3 messages were uploaded.

Route To: Event Log

Explanation: Voicemails from branch are uploaded on the central Connection server.

Recommended Action: NONE

Alarm Name: EvtBranchVoiceMailUploadFailed

Severity: ERROR_ALARM

Description: Voice mail upload for branch[name= %1, address= %2] has failed.

Route To: Event Log

Explanation: No voicemail could be uploaded from the branch to the central Connection server.

Recommended Action: If there is no connectivity between the central Connection server and the branch office, refer to the Troubleshooting Guide for Cisco Unity Connection available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/troubleshooting/guide/9xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.

Alarm Name: EvtBranchVoiceMailUploadPartial

Severity: WARNING_ALARM

Description: Voice mail upload for branch[name= %1, address= %2] partially completed. %3 messages out of %4 were uploaded.

Route To: Event Log

Explanation: All the voicemails could not be uploaded from branch to the central Connection server.

Recommended Action: If there is no connectivity between the central Connection server and the branch office, refer to the Troubleshooting Guide for Cisco Unity Connection available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/troubleshooting/guide/9xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.

Alarm Name: EvtCentralNotReachable

Severity: ERROR_ALARM

Description: Cenral connection[address= %1] is not reachable.

Route To: Event Log, Alert Log

Explanation: There is an issue with the connectivity between the central Connection server and the specified branch.

Recommended Action: If there is no connectivity between the central Connection server and the branch office, refer to the Troubleshooting Guide for Cisco Unity Connection available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/troubleshooting/guide/9xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.

	Complete Reference Guide for Cisco Unity Connection Survivable Remote Site Voicemail (SRSV) Release 9.x
	Alarm Category: EVENT
Complete Reference Guide for Cisco Unity Connection Survivable Remote Site Voicemail (SRSV) Release 9.x Preface Overview of Cisco Unity Connection SRSV in Connection 9.1(1) and Later Compatibility Matrix, Software Requirements, and Licensing Requirements Cisco Unity Connection SRSV Supported Platforms List Overview of Mandatory Tasks for Installing a Cisco Unity Connection SRSV System Upgrading to Cisco Unity Connection SRSV 9.1 Version Configuring Cisco Unity Connection SRSV Settings in Cisco Unity Connection 9.1(1) and Later Cisco Unity Connection SRSV Administration - User Settings Interface Cisco Unity Connection SRSV Administration - Template Settings Interface Managing System Distribution Lists in Cisco Unity Connection SRSV Cisco Unity Connection SRSV Administration - Call Management Settings Interface Managing Call Handlers in Cisco Unity Connection SRSV Cisco Unity Connection SRSV Administration - Networking Settings Interface Cisco Unity Connection SRSV Administration - System Settings Interface Managing System Settings in Cisco Unity Connection SRSV Cisco Unity Connection SRSV Administration - Telephony Integration Settings Interface Managing the Phone System Integrations in Cisco Unity Connection SRSV Cisco Unity Connection SRSV Tool Settings Securing Connections in Cisco Unity Connection Survivable Remote Site Voicemail 9.1(1) Securing PINs and Passwords in Cisco Unity Connection SRSV Managing Cisco Unity Connection SRSV Services Accessing Cisco Unity Connection SRSV by Phone Troubleshooting Cisco Unity Connection SRSV in Connection 9.1(1) Alarm Category: EVENT Cisco Survivable Remote Site Voicemail (SRSV) APIs Cisco Survivable Remote Site Voicemail (SRSV) Limitations and Restrictions	Download this chapter Alarm Category: EVENT Download the complete book PDF Version of the Entire Document (PDF - 2 MB) Feedback Table Of Contents Alarm Category: EVENT Alarm Name: EvtBranchNotReachable Alarm Name: EvtBranchProvisioned Alarm Name: EvtBranchProvisioningFailed Alarm Name: EvtBranchProvisioningFailedMaxRetries Alarm Name: EvtBranchProvisioningFailedMaxWait Alarm Name: EvtBranchVoiceMailUpload Alarm Name: EvtBranchVoiceMailUploadFailed Alarm Name: EvtBranchVoiceMailUploadPartial Alarm Name: EvtCentralNotReachable Alarm Category: EVENT This chapter gives detail of the following alarms: •Alarm Name: EvtBranchNotReachable •Alarm Name: EvtBranchProvisioned •Alarm Name: EvtBranchProvisioningFailed •Alarm Name: EvtBranchProvisioningFailedMaxRetries •Alarm Name: EvtBranchProvisioningFailedMaxWait •Alarm Name: EvtBranchVoiceMailUpload •Alarm Name: EvtBranchVoiceMailUploadFailed •Alarm Name: EvtBranchVoiceMailUploadPartial •Alarm Name: EvtCentralNotReachable Alarm Name: EvtBranchNotReachable Severity: ERROR_ALARM Description: Branch[name= %1, address= %2] is not reachable. Route To: Event Log, Alert Log Explanation: There is an issue with the connectivity between the central Connection server and the specified branch. Recommended Action: If there is no connectivity between the central Connection server and the branch office, refer to the Troubleshooting Guide for Cisco Unity Connection available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/troubleshooting/guide/9xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC. Alarm Name: EvtBranchProvisioned Severity: INFORMATIONAL_ALARM Description: The branch[name= %1, address= %2] has been successfully provisioned. Route To: Event Log, Alert Log Explanation: The branch has been successfully associated with the central Connection server. Recommended Action: NONE Alarm Name: EvtBranchProvisioningFailed Severity: WARNING_ALARM Description: Provisioning for branch[name= %1, address= %2] has failed. Route To: Event Log, Alert Log Explanation: The provisioning of branch has been failed. Recommended Action: If there is no connectivity between the central Connection server and the branch office, refer to the Troubleshooting Guide for Cisco Unity Connection available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/troubleshooting/guide/9xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC. Alarm Name: EvtBranchProvisioningFailedMaxRetries Severity: ERROR_ALARM Description: Provisioning for branch[name= %1, address= %2] has failed after maximum %3 retries. Route To: Event Log, Alert Log Explanation: Provisioning for a branch has failed in all the retries. Recommended Action: If there is no connectivity between the central Connection server and the branch office, refer to the Troubleshooting Guide for Cisco Unity Connection available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/troubleshooting/guide/9xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC. Alarm Name: EvtBranchProvisioningFailedMaxWait Severity: ERROR_ALARM Description: A provisioning completion notification was not received for branch[name= %1, address= %2] within the maximum wait time of %3 minutes. Route To: Event Log, Alert Log Explanation: Provisioning for a branch has failed because the branch did not return the provisioning completion status within the defined timeframe. Recommended Action: If there is no connectivity between the central Connection server and the branch office, refer to the Troubleshooting Guide for Cisco Unity Connection available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/troubleshooting/guide/9xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC. Alarm Name: EvtBranchVoiceMailUpload Severity: INFORMATIONAL_ALARM Description: Voice mail upload for branch[name= %1, address= %2] completed successfully. %3 messages were uploaded. Route To: Event Log Explanation: Voicemails from branch are uploaded on the central Connection server. Recommended Action: NONE Alarm Name: EvtBranchVoiceMailUploadFailed Severity: ERROR_ALARM Description: Voice mail upload for branch[name= %1, address= %2] has failed. Route To: Event Log Explanation: No voicemail could be uploaded from the branch to the central Connection server. Recommended Action: If there is no connectivity between the central Connection server and the branch office, refer to the Troubleshooting Guide for Cisco Unity Connection available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/troubleshooting/guide/9xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC. Alarm Name: EvtBranchVoiceMailUploadPartial Severity: WARNING_ALARM Description: Voice mail upload for branch[name= %1, address= %2] partially completed. %3 messages out of %4 were uploaded. Route To: Event Log Explanation: All the voicemails could not be uploaded from branch to the central Connection server. Recommended Action: If there is no connectivity between the central Connection server and the branch office, refer to the Troubleshooting Guide for Cisco Unity Connection available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/troubleshooting/guide/9xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC. Alarm Name: EvtCentralNotReachable Severity: ERROR_ALARM Description: Cenral connection[address= %1] is not reachable. Route To: Event Log, Alert Log Explanation: There is an issue with the connectivity between the central Connection server and the specified branch. Recommended Action: If there is no connectivity between the central Connection server and the branch office, refer to the Troubleshooting Guide for Cisco Unity Connection available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/9x/troubleshooting/guide/9xcuctsgx.html. If the problem is not resolved then please contact Cisco TAC.
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