Contents

A - B - C - D - E - H - I - L - N - P - R - S - T -

Index

A

accessing
Help for Personal Call Transfer Rules web tool 1
Personal Call Transfer Rules web tool 2
adding
callers to caller groups 1
rules to rule sets 2

B

basic transfer rules, setting to apply personal rules 1

C

call holding preferences, changing 1
call screening
preferences, changing 1
call transfer
changing call holding preferences 1
changing call screening preferences 2
caller groups
about 1
adding callers to 2
changing names of 3
creating 4
deleting 5
deleting callers from 6
callers
adding to caller groups 1
deleting from caller groups 2
calls
direct, about 1
indirect, about 2
changing
call holding preferences 1
call screening prefererences 2
destination groups 3
Loop Detection Enabled setting for phone destinations 4
names of caller groups 5
personal destinations 6
Rings-to-Wait setting for phone destinations 7
rule-processing preferences 8
rules 9
creating
caller groups 1
destination groups 2
personal destinations 3
rule sets 4

D

deleting
caller groups 1
callers from caller groups 2
destination groups 3
personal destinations 4
rule sets 5
deleting:destinations from destination groups 1
destination groups
about 1
changing 2
creating 3
deleting 4
deleting destinations from 5
destinations
about 1
changing Loop Detection Enabled setting for phone 2
changing Rings-to-Wait setting for phone 3
phone 4
See also personal destinations 5
SMS 6
SMTP 7
direct calls, about 1
disabling
rule sets 1
rule sets, about 2

E

enabling
rule sets for days of week 1
rule sets for range of dates 2
rule sets, about 3

H

Help, accessing in Personal Call Transfer Rules web tool 1

I

incoming calls, handling with personal call transfer rules 1
indirect calls, about 1

L

Loop Detection Enabled setting, changing for phone destinations 1

N

names, changing caller group 1

P

personal call transfer rules
about 1
adding to rule sets 2
setting basic transfer rules to apply 3
Personal Call Transfer Rules web tool
about 1
accessing 2
personal destinations
changing 1
creating 2
deleting 3
phone 4
See also destinations 5
phone destinations 1

R

reordering rules in rule sets 1
Rings-to-Wait setting, changing for phone destinations 1
rule sets
about 1
adding rules 2
creating 3
deleting 4
disabling 5
enabling for days of week 6
enabling for range of dates 7
reordering rules 8
task list for setting up 9
testing 10
rule-processing preferences, changing 1
rules
about 1
changing 2
reordering in rule sets 3

S

setting basic transfer rules to apply personal rules 1
SMS destinations 1
SMTP destinations 1

T

testing rule sets 1
transfer rules, about personal 1