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Table Of Contents
Release Notes for Cisco Unity Connection Release 8.6(2) and 8.6(2a)
For Cisco Unity Connection in Cisco Unified CMBE
Determining the Software Version
Cisco Unity Connection Application
Cisco Personal Communications Assistant Application
Cisco Unified Communications Operating System
For Cisco Unified Communications Manager Business Edition
New and Changed Requirements and Support—Release 8.6(2)
Cisco Unity Connection 8.6(2a)
CPU and Memory Reservation Supported for Virtual Platform Overlays (OVA)
Software Qualified for Use with Cisco Unity Connection on User Workstations
Utility Updates on the Cisco Unity Tools Website
New Functionality—Release 8.6(2)
Cisco Unity Connection 8.6(2) Support for Microsoft Office 365
Synchronization of Voice Message Transcription in Cisco Unity Connection 8.6(2) or Later
Changed Functionality—Release 8.6(2)
Support for Standard and Professional SpeechView Service
Accessing Office 365 Email Messages By Using Text to Speech
Calendar and Contact Integration with Microsoft Office 365
Microsoft Office 365 Is Supported with Single Inbox and Requires Connection 8.6(2)
Installation and Upgrade Information
Information for Cisco Unified Communications Manager Business Edition Customers
Installing Cisco Unity Connection for the First Time on a Physical Server
Installing Cisco Unity Connection for the First Time on a Virtual Machine
Downloading a VMware OVA Template for a Connection 8.6 Virtual Machine
Cisco Unity Connection 8.6(2)—Restricted and Unrestricted Versions
Supported Cisco Unity Connection Upgrades
How Restricted and Unrestricted Versions Affect Upgrades
Upgrading to Cisco Unity Connection 8.6
Downloading Software for an Upgrade to Cisco Unity Connection 8.6
Installation and Upgrade Notes
Installing Additional Cisco Unity Connection Languages
Reverting a Server to the Cisco Unity Connection Version on the Inactive Partition
In a Connection Cluster, Changed License Data on One Server Does Not Replicate to Other Server
Limits on a Cisco Unity Connection Default License File
Media Master Cannot Open WAV Files Saved on a Workstation in G.729a Format
Secure Messaging Limitations Regarding ViewMail
Open Caveats—Connection Release 8.6(2), and Connection in Cisco Unified CMBE Release 8.6(2)
Obtaining Documentation and Submitting a Service Request
Cisco Product Security Overview
Release Notes for Cisco Unity Connection Release 8.6(2) and 8.6(2a)
Revised September 5, 2013 (Originally published 15 September, 2011)These release notes contain information on downloading software, new and changed support, new and changed functionality, limitations and restrictions, caveats, and documentation updates for Cisco Unity Connection Release 8.6(2) and 8.6(2a) and for Connection in Cisco Unified Communications Manager Business Edition (CMBE) Release 8.6(2) and 8.6(2a).
Note
Cisco Unity Connection is a Linux-based solution. It is available in two configurations—Cisco Unity Connection, and Cisco Unified Communications Manager Business Edition, in which Connection is preloaded on the same platform with Cisco Unified Communications Manager. These release notes contain information for both configurations.
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Cisco Unity Connection 8.6(2a) contains fixes and changes to the operating system and/or Cisco Unified Communications Manager 8.6(2) application components, including components shared by Connection and Cisco Unified CM.
Note the following information:
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Contents
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System Requirements
For Cisco Unity Connection
System Requirements for Cisco Unity Connection Release 8.x contains the most current Connection requirements. The document is available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html.
For Cisco Unity Connection in Cisco Unified CMBE
System Requirements for Cisco Unity Connection in Cisco Unified CMBE Release 8.x contains the most current Connection requirements. The document is available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucmbesysreqs.html.
Compatibility Information
The following documents list the most current version combinations qualified for use with Cisco Unity Connection, and with Connection in Cisco Unified CMBE (where applicable):
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The documents are available on Cisco.com at http://www.cisco.com/en/US/products/ps6509/products_device_support_tables_list.html.
Determining the Software Version
This section contains procedures for determining the version in use for the following software:
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Cisco Unity Connection Application
This section contains two procedures. Use the applicable procedure, depending on whether you want to use Connection Administration or a command-line interface session to determine the version.
To Determine the Version of the Connection Application by Using Cisco Unity Connection Administration
Step 1
The Connection version is displayed below "Cisco Unity Connection Administration."
To Determine the Version of the Connection Application by Using the Command-Line Interface
Step 1
Step 2
Cisco Personal Communications Assistant Application
To Determine the Version of the Cisco Personal Communications Assistant (PCA) Application
Step 1
Step 2
Step 3
Cisco Unified Communications Operating System
This section contains two procedures. Use the applicable procedure, depending on whether you want to use Cisco Unified Operating System Administration or a command-line interface session to determine the version.
To Determine the Version of the Cisco Unified Communications Operating System by Using Cisco Unified Operating System Administration
Step 1
To Determine the Version of the Cisco Unified Communications Operating System by Using the Command-Line Interface
Step 1
Step 2
Related Documentation
For Cisco Unity Connection
For descriptions and URLs of Cisco Unity Connection documentation on Cisco.com, see the Documentation Guide for Cisco Unity Connection Release 8.x. The document is shipped with Connection and is available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/roadmap/8xcucdg.html.
For Cisco Unified Communications Manager Business Edition
Note
For descriptions and URLs of Cisco Unified Communications Manager Business Edition documentation on Cisco.com, see the Cisco Unified Communications Manager Business Edition Documentation Guide. The document is shipped with Cisco Unified CMBE and is available at http://www.cisco.com/en/US/products/ps7273/products_documentation_roadmaps_list.html.
Note
New and Changed Requirements and Support—Release 8.6(2)
This section contains information about new and changed requirements and support in the 8.6(2) release time frame only.
(For information on new and changed requirements and support in earlier versions of Cisco Unity Connection, see the applicable release notes at http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html. Release notes for all versions of Cisco Unified Communications Manager Business Edition are available at http://www.cisco.com/en/US/products/ps7273/prod_release_notes_list.html.)
Cisco Unity Connection 8.6(2a)
Cisco Unity Connection 8.6(2a) contains fixes and changes to the operating system and/or Cisco Unified Communications Manager 8.6(2) application components, including components shared by Connection and Cisco Unified CM.
The shipping DVD and the DVD image available on the Cisco Unity Connection 8.6 Software Download page on Cisco.com have been updated with release 8.6(2a).
For related information, see the following sections in these release notes:
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CPU and Memory Reservation Supported for Virtual Platform Overlays (OVA)
Cisco Unity Connection 8.6(2) supports CPU and Memory reservations to configure a virtual machine for Connection. You need to download and deploy a VMware OVA template for configuring the virtual machine for Connection. When you download and deploy the VMware OVA template, the minimum CPU and Memory reservation requirement for Connection users is automatically configured. However, you must ensure that the hardware is sufficient and not oversubscribed as per the details at http://docwiki.cisco.com/wiki/Unified_Communications_Virtualization_Sizing_Guidelines. For information on CPU and Memory reservation for virtual configuration, see Table 1, "Specifications for Virtual Platform Overlays for Currently Shipping Connection 8.x Servers," of the Cisco Unity Connection 8.x Supported Platforms List shipped with these release notes. The deployed VMware OVA template automatically configures the virtual machine for Connection. For information on downloading the latest OVA files, see the "Downloading a VMware OVA Template for a Connection 8.6 Virtual Machine" section of these release notes.
Significant Changes to Connection Upgrade Process (From Connection 2.x, 7.x,8.0, or 8.5 versions to Connection 8.6 version) Result in New Requirements
The upgrade process from Connection 2.x,7.x,8.0, or 8.5 versions of Connection to version 8.6 is significantly different from previous upgrades.
In addition, the following requirements have been added:
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Caution
Software Qualified for Use with Cisco Unity Connection on User Workstations
For the most current version combinations of software qualified for use on user workstations, see Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/compatibility/matrix/cucclientmtx.html.
Utility Updates on the Cisco Unity Tools Website
Updates to utilities on the Cisco Unity Tools website are frequently posted between Cisco Unity Connection releases. The updates commonly do not apply to a specific release, so we do not list the tools that have been updated since the last version of Connection. However, you can sign up to be notified when the utilities posted on the Cisco Unity Tools website are updated. Go to http://www.ciscounitytools.com, and select Sign Up Here.
Virtualization Enhancements
Cisco Unity Connection 8.0(3) and later can be installed on the VMware vSphere versions - ESXi4.0 and ESXi4.1. For more information on ESXi support, see http://docwiki.cisco.com/wiki/Unified_Communications_VMware_Requirements#ESXi_Support_for_Messaging_and_Presence_Applications.
When deployed with the ESXi4.1, Cisco Unity Connection will support the VMware Boot from SAN functionality. For more information on ESXi support, see http://docwiki.cisco.com/wiki/Unified_Communications_VMware_Requirements#ESXi_Support_for_Messaging_and_Presence_Applications.
Unity Connection 8.0(2) and later can be run on specification based hardware from Cisco, HP and IBM. However, some restrictions are applied. For more information on specification based hardware support, see http://docwiki.cisco.com/wiki/Specification-Based_Hardware_Support.
The support for the Input/Output devices on the servers that are running Connection as a virtual appliance has been enhanced to include FCoE and Cisco Converged Network adapters. For more information on what Input/Output devices are supported on the servers, see http://docwiki.cisco.com/wiki/Specification-Based_Hardware_Support#IO_Devices.
Unity Connection 8.0(2) and later now support FC, FCOE, iSCSI, and NFS SAN environments with some restrictions. For more information on what storage solutions are supported, see http://docwiki.cisco.com/wiki/Shared_Storage_Considerations.
New Functionality—Release 8.6(2)
This section contains information about new functionality in the 8.6(2) release time frame only.
(For information on new functionality in earlier versions of Cisco Unity Connection, see the applicable release notes at http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html. Release notes for all versions of Cisco Unified Communications Manager Business Edition are available at http://www.cisco.com/en/US/products/ps7273/prod_release_notes_list.html.)
Note that the Cisco Unity Tools website may offer scripts and applications that were not included in Cisco Unity Connection 8.6(2). Some offerings may not be supported by Cisco TAC. See http://www.ciscounitytools.com for information.
Cisco Unity Connection 8.6(2) Support for Microsoft Office 365
Revised January 3, 2014
Note
In Cisco Unity Connection 8.6(2) and later, you can configure Connection to synchronize voice messages in Connection user's mailbox with the user's Exchange Online mailbox configured on Microsoft Office 365 environment. Microsoft Office 365 is a cloud hosted collaboration solution provided by Microsoft.
Note
Cisco Unity Connection 8.6(2a) SU2 is qualified for 6000 users with Microsoft Office 365. For more information on Connection integration with Microsoft Office 365, see the "Configuring Cisco Unity Connection 8.6(2) and Microsoft Office 365 for Unified Messaging" chapter of the Unified Messaging Guide for Cisco Unity Connection at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/unified_messaging/guide/85xcucumgx.html.
Synchronization of Voice Message Transcription in Cisco Unity Connection 8.6(2) or Later
In Cisco Unity Connection 8.6(2) with single inbox, the transcription of voice messages gets synchronized with the Exchange mailboxes. Only the system administrator has the rights to enable the single inbox transcription functionality. Connection users must be configured with the following services, to enable the single inbox transcription functionality:
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In Cisco Unity Connection, synchronization of voice message transcription with the Exchange mailboxes is done in the following ways:
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For more information on Voice Message Transcription, see "How transcription of Voice Messages is synchronized between Cisco Unity Connection 8.6(2) and later with Exchange Mailboxes" section of "Configuring Cisco Unity Connection 8.5 and Later and Microsoft Exchange for Unified Messaging" chapter in the Unified Messaging Guide for Cisco Unity Connection at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/unified_messaging/guide/85xcucumgx.html.
Changed Functionality—Release 8.6(2)
This section contains information about changed functionality in the 8.6(2) release time frame only.
(For information on changed functionality in earlier versions of Cisco Unity Connection, see the applicable release notes at http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html. Release notes for all versions of Cisco Unified Communications Manager Business Edition are available at http://www.cisco.com/en/US/products/ps7273/prod_release_notes_list.html.)
Note that the Cisco Unity Tools website may offer scripts and applications that were not included in Cisco Unity Connection 8.6(2). Some offerings may not be supported by Cisco TAC. See http://www.ciscounitytools.com for information.
Support for Standard and Professional SpeechView Service
You can read the voicemail with Cisco SpeechView. In Cisco Unity Connection 8.6(2) and later, based on your requirements, you can now select either standard or professional SpeechView service to read the voicemail. The standard SpeechView service is a fully automated transcription service. However, professional SpeechView service involves automated transcription as well as human assistance in converting speech to text and delivering the text version of the voice message to your email inbox.
Cisco SpeechView solution keeps the original audio version of each transcribed voice message available to you anywhere at anytime. Cisco SpeechView:
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For more information on SpeechView transcription service, see the "Cisco Unity Connection 8.x Overview" chapter of the Design Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/design/guide/8xcucdgx.html.
Accessing Office 365 Email Messages By Using Text to Speech
Access to Office 365 email messages by using text to speech is supported with Microsoft Office 365. For information on configuring access to Hosted Exchange email messages with Connection 8.6(2), see the "Configuring Cisco Unity Connection 8.6(2) and Microsoft Office 365 for Unified Messaging" chapter of the Unified Messaging Guide for Cisco Unity Connection at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/unified_messaging/guide/85xcucumgx.html.
Calendar and Contact Integration with Microsoft Office 365
Access to calendar and contact information is supported with Microsoft Office 365. For information on configuring access to Microsoft Office 365 calendars and contacts with Connection 8.6(2), see the "Configuring Cisco Unity Connection 8.6(2) and Microsoft Office 365 for Unified Messaging" chapter of the Unified Messaging Guide for Cisco Unity Connection at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/unified_messaging/guide/85xcucumgx.html.
Microsoft Office 365 Is Supported with Single Inbox and Requires Connection 8.6(2)
For Connection 8.6(2) and later, single inbox supports Microsoft Office 365.
You can configure Connection to synchronize voice messages between Connection mailboxes and the corresponding Office 365 mailboxes. When single inbox is enabled for a user, all voice messages, including those sent from Cisco ViewMail for Microsoft Outlook, are first stored in Connection and are immediately replicated to the Office 365 mailbox for the recipient. Voice messages appear in the Outlook inbox for the user, alongside email and faxes, and also appear in the Connection mailbox for the user.
For more information, see:
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Installation and Upgrade Information
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Information for Cisco Unified Communications Manager Business Edition Customers
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Caution
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Installing Cisco Unity Connection for the First Time on a Physical Server
Caution
You must use the Cisco Unity Connection DVD to install a new version 8.6(1a) or later physical server.
For instructions on installing a new Connection physical server, see the Installation Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/installation/guide/8xcucigx.html.
Installing Cisco Unity Connection for the First Time on a Virtual Machine
Caution
For virtualization requirements, see the "Requirements for Installing Cisco Unity Connection on a Virtual Machine" section of the System Requirements for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html.
For instructions on installing Connection on a new virtual machine, see the Installation Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/installation/guide/8xcucigx.html.
For instructions on migrating from an existing Connection physical server to a new virtual machine, see the "Migrating from a Cisco Unity Connection Physical Server to a Connection 8.x Virtual Machine" chapter of the Reconfiguration and Upgrade Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx.html.
You can either manually configure the virtual machine for Connection, or you can download and deploy a VMware OVA template, which automatically configures the virtual machine for Connection. To download the template, see the next section, "Downloading a VMware OVA Template for a Connection 8.6 Virtual Machine." The installation and migration documentation tells you when to deploy the template.
Note
Downloading a VMware OVA Template for a Connection 8.6 Virtual Machine
Revised 02 April, 2012A VMware OVA template is not required to configure VMware for Connection, but templates are provided to simplify the process of configuring VMware for Connection. If you want to deploy the VMware OVA template for Connection, do the following procedure to download the OVA file.
To Download a VMware OVA Template for a Connection 8.6 Virtual Machine
Step 1
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Cisco Unity Connection 8.6(2)—Restricted and Unrestricted Versions
This release provides two versions of the Connection software—restricted and unrestricted—that address import requirements for some countries related to encryption of user data and affects the following functionality:
In the unrestricted version, if the disabled settings listed above are changed manually, Connection ignores the changes.
For the restricted version, "Restricted Installation" is included in the DVD label. For the unrestricted version, "Unrestricted Installation" is included in the DVD label and "UNRST" is included in the download filename.
The two-version change was introduced with Connection version 7.1(5a), but it was not included in the 8.0(x) releases. Versions 7.1(5) and earlier were equivalent to what is now referred to as the restricted version.
Caution
For related information, see the following sections in these release notes:
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Supported Cisco Unity Connection Upgrades
Caution
For information on whether you can upgrade directly to Connection 8.6(2x), see the "Supported Cisco Unified Communications Manager Upgrades" section of the Cisco Unified Communications Manager Software Compatibility Matrix at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html.
You refer to the full version number of Cisco Unified CM that is currently installed on the active partition to determine upgrade support. The version can be viewed by running the CLI command show version active.
Full version numbers include the build number (for example, 8.6.2.20000-43); the software versions listed on the download pages on Cisco.com are abbreviated version numbers (for example, 8.6(2) ). In the tables of the "Supported Cisco Unified Communications Manager Upgrades" section of the compatibility matrix, full version numbers are listed in the System Version row.
Note
Do not refer to version numbers in any of the administration user interfaces because those versions apply to the interfaces themselves, not to the version of the product software installed on the active partition.
If you cannot upgrade directly from your current version to Connection 8.6(2x):
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How Restricted and Unrestricted Versions Affect Upgrades
With the Connection 7.1(5a) release, Cisco began providing two versions of the Connection software—restricted and unrestricted—to address import requirements for some countries related to encryption of user data. The two-version change continues with releases 7.1(5b) and later, and with Connection 8.5(1) and later; it was not included in 8.0(x) releases.
Note the following considerations about upgrading to Connection 8.6(2):
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For more information on restricted and unrestricted versions, see the "Cisco Unity Connection 8.6(2)—Restricted and Unrestricted Versions" section.
Upgrading to Cisco Unity Connection 8.6
To upgrade Connection from a local DVD, you can do either of the following:
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To upgrade Connection from a network location, you must download a signed .iso file from Cisco.com, and copy the .iso file to an FTP or SFTP server. Connection does not allow you to upgrade from a network location by copying either the contents of a DVD shipped from Cisco or the extracted contents of a downloaded .iso file to an FTP or SFTP server. This helps prevent someone from attempting to upgrade by using software that has been tampered with.
For instructions on downloading software that can be used to upgrade a Connection 8.x, 7.x, or 2.x server to version 8.6, see the "Downloading Software for an Upgrade to Cisco Unity Connection 8.6" section.
Caution
For instructions on upgrading:
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Downloading Software for an Upgrade to Cisco Unity Connection 8.6
Revised 02 April, 2012
Note
The upgrade application posted on Cisco.com can be used only to upgrade to Cisco Unity Connection 8.6. It cannot be used to install a new Connection 8.6 server.
For information on whether you can upgrade directly from your current version to Connection 8.6 or must upgrade to an interim version first, see the "Supported Cisco Unity Connection Upgrades" section.
To Download Software for an Upgrade to Cisco Unity Connection 8.6
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Caution
Free checksum tools are available on the Internet, or example, the Microsoft File Checksum Integrity Verifier utility. The utility is described in Microsoft Knowledge Base article 841290, Availability and Description of the File Checksum Integrity Verifier Utility. The KB article also includes a link for downloading the utility.
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Caution
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UCSInstall_UCOS_8.6.2.20000-2.sgn.iso
UCSInstall_UCOS_UNRST_8.6.2.20000-2.sgn.iso
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Caution
Free checksum tools are available on the Internet, or example, the Microsoft File Checksum Integrity Verifier utility. The utility is described in Microsoft Knowledge Base article 841290, Availability and Description of the File Checksum Integrity Verifier Utility. The KB article also includes a link for downloading the utility.
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Installation and Upgrade Notes
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Installing Additional Cisco Unity Connection Languages
Revised April 25, 2012
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For instructions on installing additional Connection languages on the following server types, see the referenced documentation:
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If you are installing Japanese because you want Cisco Unity Connection Administration to be localized, you must also install the Cisco Unified Communications Manager Japanese locale. See the "Locale Installation" section in the "Software Upgrades" chapter of the applicable Cisco Unified Communications Operating System Administration Guide at http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html.
If you are installing other languages because you want the Cisco Personal Communications Assistant to be localized, you must install the Cisco Unity Connection locales. See the "Software Upgrades" chapter of the Cisco Unified Communications Operating System Administration Guide for Cisco Unity Connection at http://www.cisco.com/en/US/products/ps6509/prod_maintenance_guides_list.html.
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Reverting a Server to the Cisco Unity Connection Version on the Inactive Partition
If you revert from Cisco Unity Connection 8.6 to an earlier version of Connection, some of the data for new Connection 8.6 features is lost and cannot be retrieved when you reupgrade to Connection 8.6.
For more information on how reverting affects Connection features, see the "About Reverting from Connection 8.x to the Version on the Inactive Partition" section in the "Reverting Cisco Unity Connection 8.x Servers to the Version on the Inactive Partition" chapter of the Reconfiguration and Upgrade Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx.html.
Migration Information
For information on migrating from Cisco Unity to Cisco Unity Connection, see the applicable chapter in the Reconfiguration and Upgrade Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx.html.
Limitations and Restrictions
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In a Connection Cluster, Changed License Data on One Server Does Not Replicate to Other Server
When a new or changed license file is installed on one server of a Cisco Unity Connection cluster, the changed license data is not automatically replicated to the other server.
To replicate the changed license data, you must restart both Connection servers by using the CLI command utils system restart.
Limits on a Cisco Unity Connection Default License File
For information on the limits imposed by the default license file, see the "Licensing Requirements" section in the applicable document:
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Media Master Cannot Open WAV Files Saved on a Workstation in G.729a Format
The Media Master cannot open WAV files prerecorded in the G.729a audio format and saved to a workstation.
This limitation has the following workarounds:
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Note that when Cisco Unity Connection is configured to record in the G.729a audio format, the Media Master functions correctly for recording and playing by using a phone or a computer microphone.
Replacing Disks in a RAID
Connection supports only replacing a defective disk in a RAID with a blank disk to repair the RAID. Replacing disks in a RAID for any other reason is not supported.
Caution
Connection documentation does not include any information on replacing disks in a RAID array. However, because Connection and Cisco Unified Communications Manager mostly use the same servers, you can use the procedures in the "Performing Failed RAID Disk Replacement" section of the "Cisco Unified Communications Manager System Issues" chapter of the applicable Troubleshooting Guide for Cisco Unified Communications Manager at http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_troubleshooting_guides_list.html.
Secure Messaging Limitations Regarding ViewMail
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Caveats
You can find the latest caveat information for Cisco Unity Connection version 8.6(2) and for Connection in Cisco Unified Communications Manager Business Edition version 8.6(2) by using Bug Toolkit, an online tool available for customers to query defects according to their own needs.
Bug Toolkit is available at www.cisco.com/go/bugs. Fill in your query parameters by using the custom settings in the Advanced Settings option.
Note
This section contains the following caveat information:
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Release notes for all versions of Cisco Unity Connection are available at http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html.
Release notes for all versions of Cisco Unified Communications Manager Business Edition are available at http://www.cisco.com/en/US/products/ps7273/prod_release_notes_list.html.
Open Caveats—Connection Release 8.6(2), and Connection in Cisco Unified CMBE Release 8.6(2)
This section list any Severity 1, 2, and 3 open caveats when Cisco Unity Connection version 8.6(2) was released. Select a link in the Caveat Number column to view the latest information on the caveat in Bug Toolkit. (Caveats are listed in order by severity, then by component, then by caveat number.)
Related Caveats—Cisco Unified Communications Manager 8.6(2) Components That Are Used by Connection 8.6(2)
Table 2 describes the Cisco Unified Communications Manager components that are used by Cisco Unity Connection. Caveat information for the Cisco Unified CM components is available in the following document:
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Troubleshooting Information
Cisco Unity Connection troubleshooting information can be found in the Troubleshooting Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/troubleshooting/guide/8xcuctsgx.html.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
Cisco Product Security Overview
This product contains cryptographic features and is subject to United States and local country laws governing import, export, transfer and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use encryption. Importers, exporters, distributors and users are responsible for compliance with U.S. and local country laws. By using this product you agree to comply with applicable laws and regulations. If you are unable to comply with U.S. and local laws, return this product immediately.
Further information regarding U.S. export regulations may be found at http://www.access.gpo.gov/bis/ear/ear_data.html.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2012 Cisco Systems, Inc. All rights reserved.
