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Table Of Contents
Release Notes for Cisco Unity Connection Release 8.0(2c)
For Cisco Unity Connection in Cisco Unified CMBE
Determining the Software Version
Cisco Personal Communications Assistant
For Cisco Unified Communications Manager Business Edition
New and Changed Requirements and Support—Release 8.0(2)
Additional Languages for Cisco Unity Connection Components
Calendar Integration with Exchange 2007 Server Is No Longer Supported
Cisco Unity Connection 8.0(2c)
Deferrals of Other Cisco Unity Connection 8.0(2x) Versions
For Cisco Unity Connection in Cisco Unified CMBE
Software Qualified for Use with Cisco Unity Connection on User Workstations
Survivable Remote Site Voicemail
Utility Updates on the Cisco Unity Tools Website
New Functionality—Release 8.0(2)
Announcing to Users When Messages Are Marked Secure
Cisco Unity Connection Conversation Enhancements
Enabling Post-Greeting Recordings
Offering Users the Option to Rapidly Send Messages
SpeechView Transcriptions of Voice Messages
Users Can Copy Themselves When Sending Messages
Changed Functionality—Release 8.0(2)
Installation and Upgrade Information
Information for Cisco Unified Communications Manager Business Edition Customers
Installing Cisco Unity Connection for the First Time on a Physical Server
Installing Cisco Unity Connection for the First Time on a Virtual Machine
Downloading a VMware OVA Template for a Connection 8.x Virtual Machine
Supported Cisco Unity Connection Upgrades
Upgrading to Cisco Unity Connection 8.0
Downloading Software for an Upgrade to Cisco Unity Connection 8.0
Installation and Upgrade Notes
Installing Additional Cisco Unity Connection Languages
Reverting a Server to the Cisco Unity Connection Version on the Inactive Partition
Connection Cannot Be Installed or Operated in IPv6 or Dual-Stack (IPv4 and IPv6) Networks
In Connection Cluster, Changed License Data on One Server Does Not Replicate to Other Server
Media Master Cannot Open WAV Files Saved on a Workstation in G.729a Format
ViewMail Limitations Regarding Secure Messages
Open Caveats—Connection Release 8.0(2), and Connection in Cisco Unified CMBE Release 8.0(2)
System Administration Guide: Selecting the LDAP Users to Import into Cisco Unity Connection 8.x
Obtaining Documentation and Submitting a Service Request
Cisco Product Security Overview
Release Notes for Cisco Unity Connection Release 8.0(2c)
Revised April 2, 2012 (Originally published April 16, 2010)These release notes contain information on downloading software, new and changed support, new and changed functionality, limitations and restrictions, and caveats for Cisco Unity Connection Release 8.0(2c), and for Connection in Cisco Unified Communications Manager Business Edition (CMBE) Release 8.0(2c).
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Cisco Unity Connection 8.0(2c) contains fixes and changes to the operating system and/or Cisco Unified Communications Manager 8.0(2) application components, including components shared by Connection and Cisco Unified CM. (Releases 8.0(2), 8.0(2a), and 8.02(b) were deferred.)
Note the following information:
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Throughout this document, references to 8.0(2) also apply to 8.0(2c).
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Contents
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System Requirements
For Cisco Unity Connection
System Requirements for Cisco Unity Connection Release 8.x contains the most current Connection requirements. The document is available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucsysreqs.html.
For Cisco Unity Connection in Cisco Unified CMBE
System Requirements for Cisco Unity Connection in Cisco Unified CMBE Release 8.x contains the most current Connection requirements. The document is available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/requirements/8xcucmbesysreqs.html.
Compatibility Information
The following documents list the most current version combinations qualified for use with Cisco Unity Connection, and with Connection in Cisco Unified CMBE (where applicable):
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The documents are available on Cisco.com at http://www.cisco.com/en/US/products/ps6509/products_device_support_tables_list.html.
Determining the Software Version
This section contains procedures for determining the version in use for the following software:
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Cisco Unity Connection
To Determine the Cisco Unity Connection Version by Using Cisco Unity Connection Administration
Step 1
The Connection version is displayed below "Cisco Unity Connection Administration."
To Determine the Cisco Unity Connection Version by Using the Command-Line Interface
Step 1
Step 2
Cisco Personal Communications Assistant
To Determine the Cisco Personal Communications Assistant (PCA) Version
Step 1
Step 2
Step 3
Related Documentation
For Cisco Unity Connection
For descriptions and URLs of Cisco Unity Connection documentation on Cisco.com, see the Documentation Guide for Cisco Unity Connection Release 8.x. The document is shipped with Connection and is available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/roadmap/8xcucdg.html.
For Cisco Unified Communications Manager Business Edition
For descriptions and URLs of Cisco Unified Communications Manager Business Edition documentation on Cisco.com, see the Cisco Unified Communications Manager Business Edition Documentation Guide. The document is shipped with Cisco Unified CMBE and is available at http://www.cisco.com/en/US/products/ps7273/products_documentation_roadmaps_list.html.
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New and Changed Requirements and Support—Release 8.0(2)
This section contains information about new and changed requirements and support in the 8.0(2) release time frame only.
(For information on new and changed requirements and support in earlier versions of Cisco Unity Connection, see the applicable release notes at http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html. Release notes for all versions of Cisco Unified Communications Manager Business Edition are available at http://www.cisco.com/en/US/products/ps7273/prod_release_notes_list.html.)
Additional Languages for Cisco Unity Connection Components
This section lists new languages in which Cisco Unity Connection components are available.
For a complete list of languages, see the "Available Languages for Cisco Unity Connection Components" section of the applicable System Requirements:
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(For a list of numeric and alphabetic language codes, see the "Numeric and Alphabetic Codes for Supported Languages in Cisco Unity Connection" section of the 8.x System Requirements.)
Cisco SpeechView
English-Australia, English-United States, English-United Kingdom, French-Canada, French-France, German, Italian, Portuguese-Brazil, Spanish-Latin America, Spanish-Spain
Calendar Integration with Exchange 2007 Server Is No Longer Supported
Added July 9, 2010A calendar integration with Exchange 2007 Server is no longer supported in Cisco Unity Connection 8.0(2c).
The "Creating a Calendar and Contact Integration with Exchange 2007 in Cisco Unity Connection 8.x" section in the "Creating Calendar and Contact Integrations in Cisco Unity Connection 8.x" chapter of the System Administration Guide for Cisco Unity Connection Release 8.x (at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.html) incorrectly indicates that calendar integrations with Exchange 2007 Server are supported.
Note however that contact and text to speech integrations are still supported with Exchange 2007 Server.
Cisco Unity Connection 8.0(2c)
Added May 7, 2010Cisco Unity Connection 8.0(2c) contains fixes and changes to the operating system and/or Cisco Unified Communications Manager 8.0(2) application components, including components shared by Connection and Cisco Unified CM.
The shipping DVD and the DVD 1 image available on the Cisco Unity Connection 8.0 Software Download page on Cisco.com have been updated with release 8.0(2c).
For related information, see the following sections in these release notes:
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Deferrals of Other Cisco Unity Connection 8.0(2x) Versions
Added May 7, 2010Connection versions 8.0(2) and 8.02(b) were deferred May 6, 2010, to remain in sync with Cisco Unified Communications Manager versions, which also were deferred. Connection version 8.0(2a) was deferred April 26, 2010, for the same reason. We recommend that you upgrade to Connection version 8.0(2c).
For information on the deferrals, see the applicable Release Notes for Cisco Unified Communications Manager at http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_release_notes_list.html.
Phone System Integrations
For Cisco Unity Connection
For supported versions of Cisco Unified CM and Cisco Unified CM Express, see the applicable document, depending on the integration type:
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For information on other supported phone system integrations, see the applicable Cisco Unity Connection integration guides at http://www.cisco.com/en/US/products/ps6509/products_installation_and_configuration_guides_list.html.
For Cisco Unity Connection in Cisco Unified CMBE
Cisco Unified Communications Manager 8.0 has been qualified for use with Cisco Unified CMBE. It is installed on the same platform with Cisco Unity Connection.
Servers
Note the following considerations about support for Cisco Unity Connection servers:
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If you are upgrading an existing Connection server to version 8.0, see the Cisco Unity Connection 8.0 Supported Platforms List at http://www.cisco.com/en/US/products/ps6509/products_data_sheets_list.html to determine whether your server requires replacement hard disks.
For information on replacing the hard disks, see the applicable chapter in the Reconfiguration and Upgrade Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx.html.
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Software Qualified for Use with Cisco Unity Connection on User Workstations
For the most current version combinations of software qualified for use on user workstations, see Compatibility Matrix: Cisco Unity Connection and the Software on User Workstations at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/compatibility/matrix/cucclientmtx.html.
Survivable Remote Site Voicemail
Added May 20, 2010Connection 8.0 supports Survivable Remote Site Voicemail (SRSV), which provides backup voicemail service in a centralized messaging and centralized call processing deployment. SRSV uses Cisco Unity Express servers in branch locations to provide backup voicemail service for Cisco Unity Connection servers located in the headquarters when the network connection between sites is unavailable.
For additional information about SRSV, see the following documents:
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Utility Updates on the Cisco Unity Tools Website
Updates to utilities on the Cisco Unity Tools website are frequently posted between Cisco Unity Connection releases. The updates commonly do not apply to a specific release, so we do not list the tools that have been updated since the last version of Connection. However, you can sign up to be notified when the utilities posted on the Cisco Unity Tools website are updated. Go to http://www.ciscounitytools.com, and select Sign Up Here.
For information on new utilities since the last Cisco Unity Connection release, see the following:
Virtualization
You can install Cisco Unity Connection 8.0(2) on a virtual machine or migrate Connection from a physical server to a virtual machine.
For information on installing a virtual machine and on VMware OVA templates that you can deploy to configure the Connection virtual machine, see the "Installing Cisco Unity Connection for the First Time on a Virtual Machine" section.
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New Functionality—Release 8.0(2)
This section contains information about new functionality in the 8.0(2) release time frame only.
(For information on new functionality in earlier versions of Cisco Unity Connection, see the applicable release notes at http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html. Release notes for all versions of Cisco Unified Communications Manager Business Edition are available at http://www.cisco.com/en/US/products/ps7273/prod_release_notes_list.html.)
Note that the Cisco Unity Tools website may offer scripts and applications that were not included in Cisco Unity Connection 8.0(2). Some offerings may not be supported by Cisco TAC. See http://www.ciscounitytools.com for information.
Announcing to Users When Messages Are Marked Secure
When the Announce Secure Status in Message Header check box is checked on the System Settings > Advanced Settings > Conversation Configuration page, Cisco Unity Connection plays a prompt to the user before playing a secure message, announcing that it is a "...secure message...." When this check box is not checked, Connection does not announce the secure status of a message to users.
If you have configured Connection such that all messages left by both users and outside callers are configured to be secure, consider unchecking this check box so that users do not hear the "...secure message..." prompt before every message that they listen to.
Bulk Password Edit Tool Available for Assigning Unique Passwords and PINs to Multiple User Accounts at Once
The Bulk Password Edit tool is used to assign unique passwords and PINs to Cisco Unity Connection end user accounts (users with mailboxes). When you create large numbers of user accounts, the passwords and PINs are determined by settings on the user template used to create the accounts. To avoid having identical passwords and/or PINs for all of the accounts, you use the Bulk Password Edit tool along with a CSV file that contains unique strings for the passwords and PINs to apply the passwords/PINs in bulk. This avoids the security risk of having multiple accounts with identical passwords/PINs until the users change them, or having to change them one at a time in Cisco Unity Connection Administration. (Passwords are for accessing the Cisco Personal Communications Assistant. PINs are for accessing the Cisco Unity Connection conversation by phone.)
The Bulk Password Edit tool is a Windows-based tool. Download the tool and view Help at http://www.ciscounitytools.com/Applications/CxN/BulkPasswordEdit/BulkPasswordEdit.html.
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Cisco Unity Connection Conversation Enhancements
The following sections contain information on new behavior related to the Cisco Unity Connection conversation in which you might be interested:
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Enabling Post-Greeting Recordings
Post-greeting recordings are recorded messages that are played after greetings but before callers are allowed to leave a message for a user or call handler. For example, you may want to enable a post-greeting recording for a particular group of users to convey a confidentiality policy or to let callers know when they can expect a response to the message. You can also use the feature to remind callers to include contact information, invoice or policy numbers, and other such information when they leave messages. Conversely, due to legal or security concerns, you may want to advise callers of what information not to include in messages, such as passwords, financial transaction requests, and so on.
You can have an unlimited number of post-greeting recordings. For each post-greeting recording, you use the Media Master on the Edit Post Greeting Recording page to record what you want callers to hear. Post-greeting recordings are configured on the Call Management > Post Greeting Recordings pages in Cisco Unity Connection Administration.
When the post-greeting recording feature is enabled, callers hear the recording immediately after the greeting, regardless of which greeting is enabled. Although callers can press # to skip a greeting, they cannot skip a post-greeting recording.
On the Post Greeting Recording Settings page for each user, user template, call handler, and call handler template, you indicate which post-greeting recording to play, if any. You also indicate whether all callers hear the recording or only unidentified callers. The Post Greeting Recording Settings page is available on the Edit menu for each individual user, user template, call handler, and call handler template.
By default, the feature is disabled for all user and call handler templates. You may want to consider enabling it for some users and call handlers, so that those who call certain groups of users—such as a sales team, technical support group, or a Human Resources department—hear the recording. For each post-greeting recording, you can create a different recording tailored to those callers and, as applicable, in the appropriate languages. The recording length is determined by the Maximum Greeting Length field on the System Settings > General Configuration page in Connection Administration.
Note that a post-greeting recording does not play when users call an extension, sign in to Cisco Unity Connection during the user greeting, and leave a message. It also does not play when users send, reply to, or forward messages to other users.
Do the two procedures below to create and record, and enable a post-greeting recording. Whether you plan to enable the feature for new or existing users and call handlers, consider testing the feature by enabling it for a test user account. In this way, you can call the test user to hear how your recording sounds after the greeting and can adjust what you plan to say accordingly.
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To Add a Post-Greeting Recording
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Step 3
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Step 8
To Enable or Disable a Post-Greeting Recording for Individual Users, Call Handlers, User Templates, or Call Handler Templates
Step 1
Step 2
Step 3
Step 4
Step 5
Offering Users the Option to Rapidly Send Messages
When the Rapid Send - Allow [###] to Send a Message During Addressing check box is checked on the System Settings > Advanced > Conversations page in Cisco Unity Connection Administration, users can rapidly press [# # #] to send a message during addressing.
Users may find this helpful if they have the Continue Adding Names After Each Recipient setting enabled. When the Rapid Send - Allow [###] to Send a Message During Addressing check box is unchecked, users must pause after each press of the [#] key.
The feature is disabled by default.
SpeechView Transcriptions of Voice Messages
When the SpeechView feature is enabled, Cisco Unity Connection uses a third-party external transcription service to convert voice messages into text. When a voice message arrives, it is delivered to the mailbox of the recipient with a blank text attachment. When the completed transcription is returned by the transcription service, the text attachment is updated with the text of the transcription or with an error message, if there was a problem with the transcription. Only the first 500 characters of a message transcription are provided, so longer messages will be truncated. Users have access to the original recording in its entirety.
Connection sends the audio portion of a voice message to the transcription service, without details about the sender or recipients of the message. Communication between Connection and the external transcription service is secured by using S/MIME over SMTP.
To use SpeechView, users must belong to a class of service that enables transcriptions of voice messages. Members of the class of service can view the transcriptions of their messages by using an IMAP client configured to access their Connection messages. The original voice message is still attached to the transcribed text message.
You can also configure an SMS or SMTP notification device for users so that Connection sends transcriptions to an SMS-compatible phone or an external email address; users can configure SMS or SMTP notification devices for themselves if they have access to the Messaging Assistant web tool. The original voice message is not attached to transcription messages sent to notification devices, but the device can be configured to include the phone number that users call to reach Connection when they are not calling from their desk phones, so after viewing the transcription they can call Connection to listen to the voice message.
SpeechView is available for the following languages: English-Australia, English-United States, English-United Kingdom, French-Canada, French-France, German, Italian, Portuguese-Brazil, Spanish-Latin America, and Spanish-Spain.
For details on configuring SpeechView, see the "Configuring Transcription (SpeechView) in Cisco Unity Connection 8.x" chapter of the System Administration Guide at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.html.
Users Can Copy Themselves When Sending Messages
Users have the option of sending themselves copies of messages that they send. After addressing and recording a message, touchtone conversation users can choose the "Copy yourself" special delivery option. If the user is already a recipient, Connection offers the option "Remove yourself."
In earlier versions of Cisco Unity Connection, users could add themselves to the recipient list by spelling their name or entering their extension. This feature gives them a faster way to send themselves copies of messages.
Voice-recognition users can add themselves to the recipient list by saying their own names when they are addressing messages.
Changed Functionality—Release 8.0(2)
This section contains information about changed functionality in the 8.0(2) release time frame only.
(For information on changed functionality in earlier versions of Cisco Unity Connection, see the applicable release notes at http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html. Release notes for all versions of Cisco Unified Communications Manager Business Edition are available at http://www.cisco.com/en/US/products/ps7273/prod_release_notes_list.html.)
Note that the Cisco Unity Tools website may offer scripts and applications that were not included in Cisco Unity Connection 8.0(2). Some offerings may not be supported by Cisco TAC. See http://www.ciscounitytools.com for information.
Both Servers in a Connection Cluster Stop Taking Messages When Disk-Capacity Percentage Limit Is Reached on Either Server
Cisco Unity Connection has a configurable disk-capacity percentage limit that allows you to specify the percentage of disk space that can be filled before Connection considers the disk full. When the /common directory on the hard disk fills to the percentage limit, neither Connection users nor outside callers are allowed to leave voice messages. Connection also logs an error, which can be viewed on the Tools > SysLog Viewer page in the Real-Time Monitoring Tool, and displays a message when administrators sign in to Connection Administration.
In a Connection cluster, one server may reach the percentage limit before the other. When either server in the cluster reaches the limit, both servers stop taking messages until you take action to clear space on the full disk. In earlier releases, the cluster server that had not reached its percentage limit would continue taking messages and would attempt to replicate the message store to the server whose disk was at capacity.
In scenarios where the servers in the cluster have /common directories of significantly different sizes, when the server with the smaller disk is not functioning for a period of time, it is possible for the disk usage of the active server to exceed the capacity of the server that is not functioning. To preemptively avoid such scenarios, we recommend that you set the disk-capacity percentage limit for the server with the larger disk to a lower value that approximates the disk usage that would trigger the limit for the server with the smaller disk. The limit is configured on the System Settings > Advanced > Disk Capacity page in Connection Administration. You can use the following calculation to determine the limit to set for the server with the larger disk:
T1 = S2 x T2 / S1
where:
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For example, for a cluster where server S1 has a disk with a 92-GB /common directory, server S2 has a disk with a 46-GB /common directory, and the default disk capacity of 95 percent is used for the smaller disk, you would set the disk-capacity percentage limit to 46 x 95 / 92, or 47 percent (rounded down from the actual calculation of 47.5 percent).
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Installation and Upgrade Information
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Information for Cisco Unified Communications Manager Business Edition Customers
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Caution
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Installing Cisco Unity Connection for the First Time on a Physical Server
You must use the Cisco Unity Connection DVD to install a new physical server.
For instructions on installing a new Connection physical server, see the Installation Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/installation/guide/8xcucigx.html.
Installing Cisco Unity Connection for the First Time on a Virtual Machine
You must use the Cisco Unity Connection DVD to install Connection on a new virtual machine.
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You can either manually configure the virtual machine for Connection, or you can download and deploy a VMware OVA template, which automatically configures the virtual machine for Connection. To download the template, see the next section, "Downloading a VMware OVA Template for a Connection 8.x Virtual Machine." The installation and migration documentation tells you when to deploy the template.
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Downloading a VMware OVA Template for a Connection 8.x Virtual Machine
Revised 02 April, 2012A VMware OVA template is not required to configure VMware for Connection, but templates are provided to simplify the process of configuring VMware for Connection. If you want to deploy the VMware OVA template for Connection, do the following procedure to download the applicable file.
To Download a VMware OVA Template for a Connection 8.x Virtual Machine
Step 1
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Caution
Free checksum tools are available on the Internet, for example, the Microsoft File Checksum Integrity Verifier utility. The utility is described in Microsoft Knowledge Base article 841290, Availability and Description of the File Checksum Integrity Verifier Utility. The KB article also includes a link for downloading the utility.
Supported Cisco Unity Connection Upgrades
You can upgrade directly to Connection 8.0(2x) from many but not all versions of Connection 2.x and later. For information on whether you can upgrade directly to Connection 8.0, see the "Supported Cisco Unified Communications Manager Upgrades" section of the Cisco Unified Communications Manager Software Compatibility Matrix at http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html.
You refer to the full version number of Cisco Unified CM that is currently installed on the active partition to determine upgrade support. The version can be viewed by running the CLI command show version active.
Full version numbers include the build number (for example, 8.0.2.10000-11); the software versions listed on the download pages on Cisco.com are abbreviated version numbers (for example, 8.0(2) ). In the tables of the "Supported Cisco Unified Communications Manager Upgrades" section of the compatibility matrix, full version numbers are listed in the System Version row.
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Do not refer to version numbers in any of the administration user interfaces because those versions apply to the interfaces themselves, not to the version of the product software installed on the active partition.
If you cannot upgrade directly from your current version to Connection 8.0(2x):
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Upgrading to Cisco Unity Connection 8.0
For instructions on downloading software that can be used to upgrade a Connection server to version 8.0, see the "Downloading Software for an Upgrade to Cisco Unity Connection 8.0" section.
For instructions on upgrading:
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Downloading Software for an Upgrade to Cisco Unity Connection 8.0
Revised April 02, 2012The upgrade application posted on Cisco.com can be used only to upgrade to Cisco Unity Connection 8.0. It cannot be used to install a new Connection 8.0 server.
For information on whether you can upgrade directly from your current version to Connection 8.0 or must upgrade to an interim version first, see the "Supported Cisco Unity Connection Upgrades" section.
Because of the size of the upgrade application, the file has been divided into two parts. Do the following procedure to download the two parts and to recombine them into a single file.
To Download Software for an Upgrade to Cisco Unity Connection 8.0
Step 1
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Step 8
Caution
Free checksum tools are available on the Internet, for example, the Microsoft File Checksum Integrity Verifier utility. The utility is described in Microsoft Knowledge Base article 841290, Availability and Description of the File Checksum Integrity Verifier Utility. The KB article also includes a link for downloading the utility.
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cat UCSInstall_UCOS_8.0.2.40000-1.sgn.iso_part1of2 UCSInstall_UCOS_8.0.2.40000-1.sgn.iso_part2of2 > UCSInstall_UCOS_8.0.2.40000-1.sgn.iso•
COPY /B UCSInstall_UCOS_8.0.2.40000-1.sgn.iso_part1of2+UCSInstall_UCOS_8.0.2.40000-1.sgn.iso_part2of2 UCSInstall_UCOS_8.0.2.40000-1.sgn.isoStep 10
57b2447c6e6f31240eb1eb5c8e6ea060
If the values do not match, the reunited file is damaged.
Caution
Step 11
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Installation and Upgrade Notes
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Installing Additional Cisco Unity Connection Languages
For instructions on installing additional Connection languages on the following existing servers, see the referenced documentation:
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If you are using Connection languages other than U.S. English, note the following considerations:
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If you are upgrading from an earlier version of Connection, you need to download and install Connection 8.0(1) languages.
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Reverting a Server to the Cisco Unity Connection Version on the Inactive Partition
If you revert from Cisco Unity Connection 8.0 to an earlier version of Connection, some of the data for new Connection 8.0 features is lost and cannot be retrieved when you reupgrade to Connection 8.0.
For more information on how reverting affects Connection features, see the "About Reverting from Connection 8.x to the Version on the Inactive Partition" section in the "Reverting Cisco Unity Connection 8.x Servers to the Version on the Inactive Partition" chapter of the Reconfiguration and Upgrade Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/upgrade/guide/8xcucrugx.html.
Limitations and Restrictions
Connection Cannot Be Installed or Operated in IPv6 or Dual-Stack (IPv4 and IPv6) Networks
Revised November 9, 2010Connection 8.0 does not support IPv6, and cannot be installed or operated in a pure IPv6 network. To install or operate in a dual-stack (IPv4 and IPv6) network, a workaround for CSCtj93659 is required. See the caveat information for CSCtj93659 for more details.
In Connection Cluster, Changed License Data on One Server Does Not Replicate to Other Server
When a new or changed license file is installed on one server of a Cisco Unity Connection cluster, the changed license data is not automatically replicated to the other server.
To replicate the changed license data, you must restart both Connection servers by using the CLI command utils system restart.
Media Master Cannot Open WAV Files Saved on a Workstation in G.729a Format
The Media Master cannot open WAV files prerecorded in the G.729a audio format and saved to a workstation.
This limitation has the following workarounds:
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Note that when Cisco Unity Connection is configured to record in the G.729a audio format, the Media Master functions correctly for recording and playing by using a phone or a computer microphone.
ViewMail Limitations Regarding Secure Messages
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Replacing Disks in a RAID
Connection supports only replacing a defective disk in a RAID with a blank disk to repair the RAID. Replacing disks in a RAID for any other reason is not supported.
Caution
Caveats
You can find the latest caveat information for Cisco Unity Connection version 8.0(2) and for Connection in Cisco Unified Communications Manager Business Edition version 8.0(2) by using Bug Toolkit, an online tool available for customers to query defects according to their own needs.
Bug Toolkit is available at www.cisco.com/go/bugs. Fill in your query parameters by using the custom settings in the Advanced Settings option.
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This section contains the following caveat information:
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Release notes for all versions of Cisco Unity Connection are available at http://www.cisco.com/en/US/products/ps6509/prod_release_notes_list.html.
Release notes for all versions of Cisco Unified Communications Manager Business Edition are available at http://www.cisco.com/en/US/products/ps7273/prod_release_notes_list.html.
Open Caveats—Connection Release 8.0(2), and Connection in Cisco Unified CMBE Release 8.0(2)
This section list any Severity 1, 2, and 3 open caveats when Cisco Unity Connection version 8.0(2) was released. Select a link in the Caveat Number column to view the latest information on the caveat in Bug Toolkit. (Caveats are listed in order by severity, then by component, then by caveat number.)
Related Caveats—Cisco Unified Communications Manager 8.0(2) Components That Are Used by Connection 8.0(2)
Revised April 26, 2010
Table 2 describes the Cisco Unified Communications Manager components that are used by Cisco Unity Connection.
Caveat information for the Cisco Unified CM components is available in the following documents:
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Documentation Updates
Errors
This section lists errors in the current documentation for Cisco Unity Connection and for Connection in Cisco Unified CMBE documentation and gives corrected information. The correct information will be incorporated in a future documentation release, or as otherwise noted.
System Administration Guide for Cisco Unity Connection: Creating a Calendar and Contact Integration with Exchange 2007 in Cisco Unity Connection 8.x
Added July 9, 2010The "Creating a Calendar and Contact Integration with Exchange 2007 in Cisco Unity Connection 8.x" section in the "Creating Calendar and Contact Integrations in Cisco Unity Connection 8.x" chapter of the System Administration Guide for Cisco Unity Connection Release 8.x (at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx.html) incorrectly indicates that calendar integrations with Exchange 2007 Server are supported. Calendar integrations with Exchange 2007 Server are no longer supported in Cisco Unity Connection 8.0(2c).
Note however that contact and text to speech integrations are still supported with Exchange 2007 Server.
System Administration Guide: Selecting the LDAP Users to Import into Cisco Unity Connection 8.x
Added June 14, 2010In the "Selecting the LDAP Users to Import into Cisco Unity Connection 8.x" section in the "Integrating Cisco Unity Connection 8.x with an LDAP Directory" chapter of the System Administration Guide for Cisco Unity Connection Release 8.x, the subsection "Cisco Unity Connection Digital Networking" contains incorrect information. It should read as follows:
Cisco Unity Connection Intrasite and Intersite Networking
If you are using intrasite or intersite networking to network two or more Connection servers that are each integrated with an LDAP directory, and if you specify a user search base on one Connection server that overlaps a user search base on another Connection server, be careful not to accidentally create duplicate Connection users on different Connection servers by importing the same LDAP user more than once.
Note
In some cases, you may find it useful to create multiple Connection users from the same LDAP user. For example, you may want to import the same LDAP administrator accounts into every Connection server as Connection users without voice mailboxes, and use these duplicate Connection users as administrator accounts. This allows you to use LDAP synchronization and authentication for Connection administrator accounts without creating one or more LDAP users for every Connection server.
Troubleshooting Guide for Cisco Unity Connection: Some Messages Seem to Disappear in Cisco Unity Connection 8.x
Added July 19, 2010In the "Some Messages Seem to Disappear in Cisco Unity Connection 8.x" section in the "Troubleshooting Messages in Cisco Unity Connection 8.x" chapter of the Troubleshooting Guide for Cisco Unity Connection Release 8.x (available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/troubleshooting/guide/8xcuctsgx.html), the "User Has a Full Mailbox" section incorrectly states the location of the Full Mailbox Check for Outside Caller Messages field.
The Full Mailbox Check for Outside Caller Messages field is found on the Message Storage > Mailbox Quotas page in Cisco Unity Connection Administration.
Troubleshooting Information
Cisco Unity Connection troubleshooting information can be found in the Troubleshooting Guide for Cisco Unity Connection Release 8.x at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/troubleshooting/guide/8xcuctsgx.html.
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