Table Of Contents

A - B - C - D - E - F - G - I - L - M - N - O - P - Q - R - S - T - U - V -

Index

A

adding

administrator account for Greetings Administrator 8-5

administrator accounts, default settings (in Connection Administration) 8-3

alternate contact numbers 4-44

alternate extensions 4-57

alternate names 4-60

class of service 6-2

MWIs for other extensions 4-5

SMTP proxy addresses for contacts 9-4

SMTP proxy addresses for users 4-63

user accounts, default (in Connection Administration) 8-2

user templates 7-2

addressing priority lists, enabling 4-36

Administrator account 1-2

administrators

accounts created by importing from Cisco Unified Communications Manager 11-1, 11-2

creating 8-1

creating by importing LDAP data 12-1

deleting 13-2

after logon conversation, changing 4-21

alias, effect of changing 13-1

alternate contact numbers 4-44

alternate extensions

adding 4-57

advanced settings 4-59

changing 4-58

class of service settings 5-2

custom settings 4-59

deleting 4-58

overview 4-56

alternate greeting

notification prompt 4-46

preventing callers from leaving messages 4-47

preventing callers from skipping 4-47

transfer to greeting without ringing phone 4-47

alternate names

adding 4-60

overview 4-60

ANI, playing 4-29

application users

creating 8-1

deleting 13-2

B

before and after message conversation, changing 4-29

broadcast messages, enabling users to send 4-32

Bulk Administration Tool, accessing 10-1

Bulk Edit utility, accessing 10-1

C

caller ID 4-29

caller input overview 4-41

call holding

class of service settings 5-3

defined 4-6

call screening

class of service settings 5-3

defined 4-6

call transfers

class of service settings 5-3

defined 4-6

cascading message notification 4-54

chaining message notification 4-55

Cisco PCA, securing and changing password 4-3

Cisco Unified MeetingPlace 4-62

Cisco Unified MeetingPlace Express 4-62

Cisco Unified Personal Communicator, configuring to access voice messages 5-2

Cisco Unity Assistant, enabling access to 5-3

Cisco Unity Inbox, enabling access to 5-4

class of service

adding 6-2

alternate extensions 5-2

assigning and reassigning users 6-3

assigning or reassigning users 6-3

Cisco Unified Personal Communicator 5-2

Cisco Unity Assistant 5-3

Cisco Unity Inbox 5-4

defaults 6-2

deleted message access 5-4

deleting 6-4

directory listing 5-5

greeting length 5-5

IMAP client access 5-5

live reply 5-6

message length 5-7

modifying 6-2

overview 2-2

personal call transfer rules 5-8

private distribution lists 5-9

recorded name and length 5-11

restriction tables 5-11

sending messages to system distribution list 5-13

transfer, screening, and holding 5-3

unified client 5-2

contacts

configuring SMPT proxy addresses for 9-4

creating 9-3

deleting 9-4

modifying 9-3

overview 9-1

contact templates 9-2

conversation

changing menu responses 4-15

changing menu style 4-14

changing speed and volume 4-20

changing versions 4-12

customizing logon 4-21

option summary 4-11

credentials 4-2

D

deleted messages, accessing 5-4

deleting

alternate extensions 4-58

class of service 6-4

MWIs 4-6

user accounts 13-2

user templates 7-4

directory assistance, enabling users to choose to be listed 5-5

E

email in external message store, user access 4-62

enabling

addressing priority lists 4-36

IMAP client access to voice messages 5-5

message aging policy for users 4-10

personal call transfer rules 5-9

Text to Speech for a user 4-62

voice recognition for a class of service 5-13

Exchange calendars and contacts, accessing 4-61

F

forwarded (relay) messages 4-38

G

greetings

allowing caller input during greetings 4-41

alternate greeting notification prompt 4-46

enabling 4-46

enabling callers to transfer to an alternate contact number during 4-44

managing calls when the alternate greeting is enabled 4-47

overview 4-40

recording in multiple languages 4-48

specifying maximum length 5-5

summary of types available 4-40

I

IMAP client access to voice messages, enabling 5-5

Integrated Mailbox Configuration

creating individual user accounts 11-3

setting up 11-3

L

languages

language outside callers hear 4-9, 4-17

phone language that users hear 4-17

recording greetings in multiple languages 4-48

LDAP data

creating administrators by importing 12-1

creating user accounts by importing 12-1

live reply, enabling 5-6

logon

conversation 4-21

playing message counts 4-21

playing recorded name 4-21

M

mailbox-size quotas, customizing for users or templates 4-10

message actions, configuring 4-38

message aging 4-10

message counts 4-26

Message Locator

enabling 4-11

phone view 4-22

messages

addressing and sending settings 4-32

addressing settings, changing 4-34

confirming deletions of messages 4-32

forwarded (relay) 4-38

language used to prompt callers 4-9

marking secure by unidentified callers 4-9

notifications for phone and pager 4-48

notifications for SMS-compatible devices 4-50

notifications for SMTP-compatible devices 4-52

playback order for Message Locator 4-11

playback order for new, saved, and deleted messages 4-27

playback speed and volume of messages 4-25

recording length for users 5-7

relay 4-38

specifying maximum recording length for outside callers 4-9

specifying the amount of time to skip back or ahead when rewinding or fast-forwarding 4-31

streamlined addressing 4-35

what unidentified callers can do 4-9

message security 5-12

message waiting indicators (MWIs), overview 4-4

Microsoft Exchange calendars and contacts, accessing 4-61

modifying

class of service 6-2

notification devices 4-48

user accounts (in Connection Administration) 9-3, 13-2

user templates 7-4

MWIs

adding 4-5

deleting 4-6

editing 4-5

N

notifications

about notification devices 4-48

cascading 4-54

chaining 4-55

phone and pager 4-48

SMS-compatible devices 4-50

SMTP-compatible devices 4-52

O

Operator account 1-2

Outlook calendars and contacts, accessing 4-61

outside caller options 4-9

P

passwords

allowing users to log on without entering a password 4-12

changing 4-2, 4-3, 4-4

securing and changing Cisco PCA 4-3

settings 4-2

personal call transfer rules

enabling by class of service 5-9

enabling or disabling for users 5-9

modifying options for user 4-8

overview 5-8

web tool overview 5-8

personal contacts 1-2

phone menu, summary of settings 4-11

Phone View 4-22

PIN, changing 4-2

private distribution lists

maximum number of lists 5-10

maximum number of members 5-10

overview 4-61

proxy address, created when a user alias is changed 13-1

Q

quotas for mailboxes, customizing for users or templates 4-10

R

recorded name

allowing users to record 5-11

maximum length 5-11

relay messages 4-38

restriction tables 5-11

roles

default roles 2-4

overview 2-4

RSS Feeds 5-4

S

secure messaging 5-12

sender information, playing 4-29

sending messages

broadcast messages 4-32

confirming recipients by name 4-34

message security 5-12

specifying whether messages are sent upon hang-up 4-36

system distribution lists 5-13

SMTP proxy addresses

configuring for contacts 9-4

configuring for users 4-63

created when a user alias is changed 13-1

system contacts 1-2

system distribution list, specifying whether users can send messages to 5-13

T

Text to Speech, enabling for a user 4-62

time format for message timestamps, changing 4-24

time stamp, playing 4-29

U

Undeliverable Messages Mailbox account 1-2

unidentified caller options 4-9

unified client 5-2

Unity Connection Messaging System account 1-2

user access to email in an external message store 4-62

user accounts

administrator roles 2-4

creating by importing from Cisco Unified Communications Manager 11-1, 11-2

creating by importing LDAP data 12-1

creating by using Integrated Mailbox Configuration 11-3

default accounts 1-2

mailbox stores 2-3

overview 1-1

partitions 2-2

search spaces 2-2

users

creating 8-1

deleting 13-2

users without voice mailboxes 1-1

users with voice mailboxes 1-1

user templates

adding 7-2

default templates 7-1

deleting 7-4

modifying 7-4

overview 2-1

utilities and tools

Bulk Administration Tool 10-1

Bulk Edit 10-1

V

voice mailboxes

creating end users 8-1

deleting end users 13-2

voice recognition, enabling for a class of service 5-13