System Administration Guide for Cisco Unity Connection Release 10.x - Configuring the Browser on a Cisco Unity Connection 10.x Administrator Workstation [Cisco Unity Connection]

Table Of Contents

Configuring the Browser on a Cisco Unity Connection 10.x Administrator Workstation

Configuring Firefox on a Cisco Unity Connection 10.x Administrator Workstation

Configuring Microsoft Internet Explorer on a Cisco Unity Connection 10.x Administrator Workstation

Configuring the Browser on a Cisco Unity Connection 10.x Administrator Workstation

To access Cisco Unity Connection Administration, Cisco Unified Serviceability, Cisco Unity Connection Serviceability, Disaster Recovery System, and other web applications on the Unity Connection server, the web browsers must be set up correctly on an administrator workstation.

See the applicable section, depending on the web browsers installed on the computer:

•Configuring Firefox on a Cisco Unity Connection 10.x Administrator Workstation

•Configuring Microsoft Internet Explorer on a Cisco Unity Connection 10.x Administrator Workstation

Note•Make sure to run trusted sites while opening Cisco Unity Connection Administration, Cisco Personal Communications Assistant, and Web Inbox.
•We recommend that you use the hostname for accessing Cisco Unity Connection.

Configuring Firefox on a Cisco Unity Connection 10.x Administrator Workstation

Do the following tasks to set up Firefox for accessing the Cisco Unity Connection web applications.

1. Confirm that the software required for correct browser configuration is installed. See the "Software Requirements—Administrator Workstations" section of System Requirements for Cisco Unity Connection Release 10.x, available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/requirements/10xcucsysreqs.html.

2. Configure Firefox:

a. Enable Java.

b. Enable Java Script > Enable Change Images in Java Script Advanced.

c. Allow sites to set cookies. (For security purposes, we recommend that you set this to Allow Sites to Set Cookies for the Originating Web Site Only.)

Configuring Microsoft Internet Explorer on a Cisco Unity Connection 10.x Administrator Workstation

Do the following tasks to set up Internet Explorer for accessing the Cisco Unity Connection web applications.

1. Confirm that the software required for correct browser configuration is installed. See the "Software Requirements—Administrator Workstations" section System Requirements for Cisco Unity Connection Release 10.x, available at: http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/requirements/10xcucsysreqs.html

–Configure Internet Explorer:

a. Enable Active scripting.

b. Download and run ActiveX controls.

c. Enable Java scripting.

d. Accept all cookies.

e. Automatically check for newer versions of temporary Internet files.

f. Enable Medium-High privacy.

g. If you are running Microsoft Windows Server 2003 and using Internet Explorer version 6.0 to access the Cisco PCA, add the Unity Connection server to the Trusted Sites list by doing the steps mentioned in next section.

Note Microsoft Internet Explorer 7.0, 8.0, and 9.0 versions support both the IPv4 and IPv6 addresses on Windows XP, Windows Vista, and Windows 7 operating systems. However, the IPv6 address works only when Unity Connection platform is configured in Dual (IPv4/IPv6) mode. For more information on Configuring IPv6 settings, see Adding or Changing the IPv6 Addresses of Cisco Unity Connection chapter of Reconfiguration and Upgrade Guide for Cisco Unity Connection guide at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/upgrade/guide/10xcucrug051.html.

To Add the Cisco Unity Connection Server to the List of Trusted Sites (Windows Server 2003 with Internet Explorer 6.0 Only)

Step 1 Open the Cisco Personal Communications Assistant Sign-in page. It is not necessary to sign in to the Cisco PCA.

Step 2 On the Internet Explorer File menu, select Add This Site To > Trusted Sites Zone.

Step 3 In the Trusted Sites dialog box, select Add.

Step 4 Select Close to close the Trusted Sites dialog box.

Step 5 Restart Internet Explorer.

	System Administration Guide for Cisco Unity Connection Release 10.x
	Configuring the Browser on a Cisco Unity Connection 10.x Administrator Workstation
System Administration Guide for Cisco Unity Connection Release 10.x Index Preface Configuring the Browser on a Cisco Unity Connection 10.x Administrator Workstation Accessing and Using Cisco Unity Connection Administration 10.x Administrative Tools in Cisco Unity Connection 10.x Call Management Overview in Cisco Unity Connection 10.x Creating a Call Management Plan in Cisco Unity Connection 10.x Managing Call Handlers in Cisco Unity Connection 10.x Managing Directory Handlers in Cisco Unity Connection 10.x Managing Interview Handlers in Cisco Unity Connection 10.x Managing Custom Recordings in Cisco Unity Connection 9.x Managing Call Routing Tables in Cisco Unity Connection 10.x Managing Video Greetings in Cisco Unity Connection 10.x Managing Schedules and Holidays in Cisco Unity Connection 10.x Managing Restriction Tables in Cisco Unity Connection 10.x Managing SAML SSO in Cisco Unity Connection Setting Up System Transfers in Cisco Unity Connection 10.x Cisco Unity Connection 10.x Conversation Changing Conversation Settings for All Users in Cisco Unity Connection 10.x Custom Keypad Mapping Tool in Cisco Unity Connection 10.x Changing the Audio Format of Recordings and Media Streams in Cisco Unity Connection 10.x Changing the Video Format of Greetings in Cisco Unity Connection 10.x Managing Recorded Greetings and Recorded Names in Cisco Unity Connection 10.x Specifying Password, PIN, Sign-In, and Lockout Policies in Cisco Unity Connection 10.x Messaging in Cisco Unity Connection 10.x Configuring IMAP Settings in Cisco Unity Connection 10.x Configuring Transcription (SpeechView) in Cisco Unity Connection 10.x Managing Mailbox Stores in Cisco Unity Connection 10.x Controlling the Size of Mailboxes in Cisco Unity Connection 10.x Setting up SMTP, SMS (SMPP), and HTML Message Notifications in Cisco Unity Connection 10.x Configuring SSL in Cisco Unity Connection 10.x Setting Up Broadcast Messaging in Cisco Unity Connection 10.x Managing System Distribution Lists in Cisco Unity Connection 10.x Managing Partitions and Search Spaces in Cisco Unity Connection 10.x Managing the Phone System Integrations in Cisco Unity Connection 10.x Creating a Cisco Unified Mobility Advantage Integration in Cisco Unity Connection 10.x Setting Up Phone View in Cisco Unity Connection 10.x Creating a Cisco Fax Server Integration in Cisco Unity Connection 10.x Managing SpeechView Transcription Error Codes in Cisco Unity Connection Creating Calendar and Contact Integrations in Cisco Unity Connection Configuring Service Parameters in Cisco Unity Connection 10.x Configuring Enterprise Parameters in Cisco Unity Connection 10.x Installing Plugins in Cisco Unity Connection 10.x Managing Descriptions of Message Attachments in Cisco Unity Connection 10.x Configuring Text-to-Speech Access to Exchange Emails in Cisco Unity Connection Reports in Cisco Unity Connection 10.x Integrating Cisco Unity Connection 10.x with an LDAP Directory Setting up Tenant Partitioning in Cisco Unity Connection 10.x Managing Licenses in Cisco Unity Connection 10.x Managing Cisco Unity Connection Survivable Remote Site Voicemail in Cisco Unity Connection Shortcut Keys for Cisco Unity Connection Administration	Download this chapter Configuring the Browser on a Cisco Unity Connection 10.x Administrator Workstation Download the complete book PDF of the Entire Guide (PDF - 3 MB) Feedback Table Of Contents Configuring the Browser on a Cisco Unity Connection 10.x Administrator Workstation Configuring Firefox on a Cisco Unity Connection 10.x Administrator Workstation Configuring Microsoft Internet Explorer on a Cisco Unity Connection 10.x Administrator Workstation Configuring the Browser on a Cisco Unity Connection 10.x Administrator Workstation To access Cisco Unity Connection Administration, Cisco Unified Serviceability, Cisco Unity Connection Serviceability, Disaster Recovery System, and other web applications on the Unity Connection server, the web browsers must be set up correctly on an administrator workstation. See the applicable section, depending on the web browsers installed on the computer: •Configuring Firefox on a Cisco Unity Connection 10.x Administrator Workstation •Configuring Microsoft Internet Explorer on a Cisco Unity Connection 10.x Administrator Workstation Note•Make sure to run trusted sites while opening Cisco Unity Connection Administration, Cisco Personal Communications Assistant, and Web Inbox. •We recommend that you use the hostname for accessing Cisco Unity Connection. Configuring Firefox on a Cisco Unity Connection 10.x Administrator Workstation Do the following tasks to set up Firefox for accessing the Cisco Unity Connection web applications. 1. Confirm that the software required for correct browser configuration is installed. See the "Software Requirements—Administrator Workstations" section of System Requirements for Cisco Unity Connection Release 10.x, available at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/requirements/10xcucsysreqs.html. 2. Configure Firefox: a. Enable Java. b. Enable Java Script > Enable Change Images in Java Script Advanced. c. Allow sites to set cookies. (For security purposes, we recommend that you set this to Allow Sites to Set Cookies for the Originating Web Site Only.) Configuring Microsoft Internet Explorer on a Cisco Unity Connection 10.x Administrator Workstation Do the following tasks to set up Internet Explorer for accessing the Cisco Unity Connection web applications. 1. Confirm that the software required for correct browser configuration is installed. See the "Software Requirements—Administrator Workstations" section System Requirements for Cisco Unity Connection Release 10.x, available at: http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/requirements/10xcucsysreqs.html –Configure Internet Explorer: a. Enable Active scripting. b. Download and run ActiveX controls. c. Enable Java scripting. d. Accept all cookies. e. Automatically check for newer versions of temporary Internet files. f. Enable Medium-High privacy. g. If you are running Microsoft Windows Server 2003 and using Internet Explorer version 6.0 to access the Cisco PCA, add the Unity Connection server to the Trusted Sites list by doing the steps mentioned in next section. Note Microsoft Internet Explorer 7.0, 8.0, and 9.0 versions support both the IPv4 and IPv6 addresses on Windows XP, Windows Vista, and Windows 7 operating systems. However, the IPv6 address works only when Unity Connection platform is configured in Dual (IPv4/IPv6) mode. For more information on Configuring IPv6 settings, see Adding or Changing the IPv6 Addresses of Cisco Unity Connection chapter of Reconfiguration and Upgrade Guide for Cisco Unity Connection guide at http://www.cisco.com/en/US/docs/voice_ip_comm/connection/10x/upgrade/guide/10xcucrug051.html. To Add the Cisco Unity Connection Server to the List of Trusted Sites (Windows Server 2003 with Internet Explorer 6.0 Only) Step 1 Open the Cisco Personal Communications Assistant Sign-in page. It is not necessary to sign in to the Cisco PCA. Step 2 On the Internet Explorer File menu, select Add This Site To > Trusted Sites Zone. Step 3 In the Trusted Sites dialog box, select Add. Step 4 Select Close to close the Trusted Sites dialog box. Step 5 Restart Internet Explorer.
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