Provisioning Guide (Release 4.x)
Appendix A - Cause Code to Announcement ID Mappings

Table Of Contents

Release Cause Codes and Announcement IDs


Release Cause Codes and Announcement IDs


Revised: July 28, 2009, OL-4366-13

Table A-1 lists the Announcement IDs that are valid for the Cisco BTS 10200 Softswitch and shows the default mapping of release cause codes to announcement IDs and filenames.

For all Cisco Announcement Servers (Cisco AS5xxx series), the announcement ID is the same as the number in the announcement filename, except where specifically noted.

The text listed in the Description column is supplied by Cisco, Cognitronics, and IP Unity Announcement Servers unless alternative text is also listed. Alternative text is prefaced by (c) for Cognitronics-supplied text and by (i) for IPUnity-supplied text.

The default tone listed in the last column is the tone the user will hear instead of the announcment text if an announcement is not provisioned for the release cause code. The default tone is not provisionable and cannot be changed.


Note Third party vendors may change their announcement text and numbering at any time without notice. Check with your vendor or with the Cisco account team for updates.



Caution You must enter the Cisco-supplied announcement filenames with an underscore (_) as shown or the command will not process correctly.

.

Table A-1 Announcement IDs 

Release Cause Number
Cisco BTS 10200
Cause Designation
Ann ID
Cisco AS5xxx Ann ID and Filename
Cogni-
tronics/
IPUnity
Ann ID
Description
Default Tone

1

CA_CCITT_NE_CAUSE_
UNALLOCATED_NUM

18

ann_id_18.au

18

The number you dialed is not in service. Please check the number and dial again.

Reorder

2

CA_CCITT_NE_CAUSE_
TRANSITNW_ROUTE_
UNAVAIL

57

ann_id_57.au

69

We're sorry, the long-distance company you have selected is unable to complete your call at this time. Please contact your long-distance company for assistance.

Reorder

3

CA_CCITT_NE_CAUSE_
DEST_ROUTE_UNAVAIL

17

ann_id_17.au

17

We're sorry, your call cannot be completed as dialed. Please check the number and dial again.

Reorder

4

CA_ANSI_NE_CAUSE_
VACANT_CODE

18

ann_id_18.au

18

The number you dialed is not in service. Please check the number and dial again.

Reorder

5

CA_CCITT_NE_CAUSE_
TRUNKPREF_MISDIAL

 

 

 

Not used

Reorder

6

CA_Q931_NE_CAUSE_
CHANNEL_UNACCEPT

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

7

CA_CCITT_NE_CAUSE_
CALL_AWARDED

 

 

 

Not used

Reorder

8

CA_ANSI_NE_CAUSE_
PREFIX_0_ERROR

14

ann_id_14.au

14

We're sorry, it is not necessary to dial a 1 or 0 when calling this number. Please hang up and try your call again.

Reorder

9

CA_ANSI_NE_CAUSE_
PREFIX_1_ERROR

14

ann_id_14.au

14

We're sorry, it is not necessary to dial a 1 or 0 when calling this number. Please hang up and try your call again.

Reorder

10

CA_ANSI_NE_CAUSE_
PREFIX_1_ABSENT

15

ann_id_15.au

15

We're sorry, you must first dial a 1 or 0 when calling this number. Please hang up and try your call again.

Reorder

11

CA_ANSI_NE_CAUSE_
EXCESS_DIGITS_
WARNING

 

 

 

Not used

Reorder

12

Not used

 

 

 

 

 

13

CA_GRBAF_NS_
SERVICE_DENIED

 

 

 

Not used

Reorder

14

Not used

 

 

 

 

 

15

Not used

 

 

 

 

 

16

CA_CCITT_NE_CAUSE_
NORMAL_CLEARING

 

 

 

Not used

None

17

CA_CCITT_NE_CAUSE_
USER_BUSY

 

 

 

Not used

Busy

18

CA_CCITT_NE_CAUSE_
NO_USERRESP

 

 

 

Not used

Reorder

19

CA_CCITT_NE_CAUSE_
ALERT_NOANSWER

 

 

 

Not used

Reorder

20

CA_CCITT_NE_
SUBSCRIBER_ABSENT

19

ann_id_19.au

59

We're sorry, you have reached a number that has been disconnected or is no longer in service. If you feel you have reached this recording in error, please check the number and try your call again.

Reorder

21

CA_CCITT_NE_CAUSE_
CALL_REJECTED

65

ann_id_65.au

65

Due to network difficulties, your call cannot be completed at this time. Please try your call again later.

Reorder

22

CA_CCITT_NE_CAUSE_
NUM_CHANGED

118

ann_id_18.au

Note Cisco AS5xxx
Ann ID
is 118


(c) 301





300, 59

The number you dialed is not in service. Please check the number and dial again.

(c) The number you have reached OLD NUMBER has been changed. The new number is NEW NUMBER. Please make a note of it. OLD NUMBER has been changed. The new number is NEW NUMBER.

Note Cisco prefers 301 to be the main announcement. If 301 is not provisioned, 300 or 59 can be used as the backup announcement.

Reorder

23

CA_ANSI_NE_DEST_
NUMBER_UNALLOCATED

18

ann_id_18.au

18

The number you dialed is not in service. Please check the number and dial again.

Reorder

24

CA_ANSI_NE_BUSINESS
_GRP_UNDEFINED

 

 

 

Not used

Reorder

25

CA_ANSI_NE_CAUSE_
EXCHG_ROUTE_ERROR

 

 

 

Not used

Reorder

26

CA_ANSI_NE_CAUSE_
MISROUTED_2_
PORTED_NUM

 

 

 

Not used

Reorder

27

CA_CCITT_NE_CAUSE_
DEST_OUTOFORDER

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

28

CA_CCITT_NE_CAUSE_
ADDRESS_INCOMPLETE

17

ann_id_17.au

17

We're sorry, your call cannot be completed as dialed. Please check the number and dial again.

Reorder

29

CA_CCITT_NE_CAUSE_
FACILITY_REJECTED

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

30

CA_Q931_NE_CAUSE_
STATUSENQ_RESP

 

 

 

Not used

Reorder

31

CA_CCITT_NE_CAUSE_
UNSPECIFIED

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

32

Not used

 

 

 

 

 

33

Not used

 

 

 

 

 

34

CA_CCITT_NRU_
CAUSE_CIRCUIT_
UNAVAIL

11

ann_id_11.au

11

We're sorry, all circuits are busy now. Please try your call again later.

Reorder

35

CA_GRBAF_NRU_
REQUESTED_VPCI_
VCI_UNAVAIL

 

 

 

Not used

Reorder

36

CA_GRBAF_NRU_VPCI_VCI_ASSIGN_FAILURE

 

 

 

Not used

Reorder

37

CA_GRBAF_NRU_USR_
CELLRATE_UNAVAIL

 

 

 

Not used

Reorder

38

CA_CCITT_NRU_CAUSE
_NET_OUTOFORDER

11

ann_id_11.au

11

We're sorry, all circuits are busy now. Please try your call again later.

Reorder

39

CA_CCITT_NRU_CAUSE
_PVC_OUTOFORDER

 

 

 

Not used

Reorder

40

Not used

 

 

 

 

 

41

CA_CCITT_NRU_CAUSE
_TEMP_FAILURE

65

ann_id_65.au

65

Due to network difficulties, your call cannot be completed at this time. Please try your call again later.

Reorder

42

CA_CCITT_NRU_CAUSE
_SWITCHEQUIP_
CONGEST

13

ann_id_13.au

11

We're sorry, all circuits are busy now. Please try your call again later.

Reorder

43

CA_CCITT_NRU_CAUSE
_ACCESSINFO
_DISCARDED

 

 

 

Not used

Reorder

44

CA_CCITT_NRU_CAUSE
_REQUESTEDCIRCUIT
_UNAVAIL

65

ann_id_65.au

65

Due to network difficulties, Your call cannot be completed at this time. Please try your call again later.

Reorder

45

CA_GRBAF_NRU_VPCI_
VCI_UNAVAIL

 

 

 

Not used

Reorder

46

CA_CCITT_NRU_
PRECEDENCE_CALL_
BLOCKED

 

 

 

Not used

Reorder

47

CA_CCITT_NRU_CAUSE
_UNSPECIFIED

65

ann_id_65.au

65

Due to network difficulties, Your call cannot be completed at this time. Please try your call again later.

Reorder

48

Not used

 

 

 

 

 

49

CA_GRBAF_SNA_QOS_
UNAVAIL

 

 

 

Not used

Reorder

50

CA_CCITT_SNA_FAC_
NOT_SUBSCRIBED

 

 

 

Not used

Reorder

51

CA_ANSI_SNA_BC_
INCOMPATIBLE_
SERV_REQ

 

 

 

Not used

Reorder

52

Not used

 

 

 

 

 

53

CA_CCITT_SNA_OUT_
CUG_CALL_BARRED

 

 

 

Not used

Reorder

54

CA_ANSI_SNA_GRP_
RESTR_CALL_
BLOCKED

 

 

 

Not used

Reorder

55

CA_CCITT_SNA_IN_
CUG_CALL_BARRED

 

 

 

Not used

Reorder

56

Not used

 

 

 

 

 

57

CA_CCITT_SNA_CAUSE
_BEARERCAP
_UNAUTHORIZED

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

58

CA_CCITT_SNA_CAUSE
_BEARERCAP_
CURRENTLYUNAVAIL

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

59 through 61 Not used

 

 

 

 

 

62

CA_CCITT_SNA_CAUSE
_SERVICE
_INCONSISTENCY

 

 

 

Not used

Reorder

63

CA_CCITT_SNA_CAUSE
_UNSPECIFIED

 

 

 

Not used

Reorder

64

Not used

 

 

 

  

 

65

CA_CCITT_SNI_CAUSE
_BEARERCAP
_UNIMPLEMENTED

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

66

CA_CCITT_SNI_CAUSE
_CHANNELTYPE
_UNIMPLEMENTED

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

67

Not used

 

 

 

 

 

68

Not used

 

 

 

 

 

69

CA_CCITT_SNI_CAUSE
_REQFACILITY
_UNIMPLEMENTED

 

 

 

Not used

Reorder

70

CA_CCITT_SNI_CAUSE
_RESTDIGITAL
_BEARERCAP
_ONLYAVAIL

 

 

 

Not used

Reorder

71

Not used

 

 

 

 

 

72

Not used

 

 

 

 

 

73

CA_GRBAF_SNI_
TRAFFIC_PARAM_
COMBO_UNSUPPORT

 

 

 

Not used

Reorder

74 through 77 Not used

 

 

 

 

 

78

CA_GRBAF_SNI_AAL_
PARAM_UNSUPPORT

 

 

 

Not used

Reorder

79

CA_CCITT_SNI_CAUSE
_UNSPECIFIED

 

 

 

Not used

Reorder

80

Not used

 

 

 

 

 

81

CA_CCITT_IM_CAUSE
_INVALID_CALLREF

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

82

CA_CCITT_IM_CAUSE
_IDENTIFIEDCHAN
_NOTEXIST

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

83

CA_CCITT_IM_CAUSE
_SUSP_CALLID
_NOTEXIST

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

84

CA_CCITT_IM_CAUSE
_CALLID_INUSE

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

85

CA_CCITT_IM_CAUSE
_NOCALL_SUSPENDED

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

86

CA_CCITT_IM_CAUSE
_CALLID_CLEARED

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

87

CA_CCITT_IM_CAUSE
_USER_NOT_CUG
_MEMBER

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

88

CA_CCITT_IM_CAUSE
_INCOMPAT_DEST

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

89

CA_GRBAF_IM_CAUSE
_INVALID_ENDPOINT
_REFERENCE

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

90

CA_CCITT_IM_CAUSE
_CUG_NOT_EXIST

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

91

CA_CCITT_IM_CAUSE
_INVALID_TNS

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

92

CA_GRBAF_SNI
_TOOMANY_PENDING
_ADDPARTY_REQ

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

93

Not used

 

 

 

 

 

94

Not used

 

 

 

 

 

95

CA_CCITT_IM_CAUSE
_UNSPECIFIED

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

96

CA_CCITT_PE_CAUSE
_MANDIE_MISSING

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

97

CA_CCITT_PE_CAUSE
_MSGTYPE_NOTEXIST

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

98

CA_CCITT_PE_CAUSE_MSGTYPE_NOTCOMPAT

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

99

CA_CCITT_PE_CAUSE
_IE_NOTEXIST

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

100

CA_CCITT_PE_CAUSE
_IECONTENT_INVALID

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

101

CA_CCITT_PE_CAUSE
_MSG_NOTCOMPAT

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

102

CA_CCITT_PE_CAUSE
_RECOVER
_TIMEREXPIRY

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

103

CA_CCITT_PE_CAUSE
_NOTEXIST_UNIMPL
_PARAM_PASSON

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

104

CA_GRBAF_PE_
INCORRECT_MSG_LEN

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

105 through 109 Not used

 

 

 

 

 

110

CA_CCITT_PE_CAUSE
_UNRECOGNIZE
_PARAM_DISCARD

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

111

CA_CCITT_PE_CAUSE
_UNSPECIFIED

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

112 through 126 Not used

 

 

 

 

 

127

CA_CCITT_IW_CAUSE
_UNSPECIFIED

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

128 through 150 Not used

 

 

 

 

 

151

CA_CP_NUM_TEMP_
DISCONNECTED

20

ann_id_20.au

20

The party you are calling has temporarily disconnected their service.

Reorder

152

CA_CP_CAUSE_
RECEIVER_OFFHOOK

10

ann_id_10.au

10

If you'd like to make a call, please hang up and try again. If you need help, hang up and then dial your operator.

Reorder

153

CA_CP_TG_OVERFLOW

11

ann_id_11.au

11

We're sorry, all circuits are busy now. Please try your call again later.

Reorder

154

CA_CP_ANM_
OVERFLOW

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

155

CA_CP_DID_TG_
OVERFLOW

11

ann_id_11.au

11

We're sorry, all circuits are busy now. Please try your call again later.

Reorder

156

CA_CP_CAUSE_
PREFIX1_ABSENT

15

ann_id_15.au

15

We're sorry, you must first dial a 1 or 0 when calling this number. Please hang up and try your call again.

Reorder

157

CA_CP_CAUSE_
PREFIX1_PRESENT

14

ann_id_14.au

14

We're sorry, it is not necessary to dial a 1 or 0 when calling this number. Please hang up and try your call again.

Reorder

158

CA_CP_CAUSE_
PREFIX_ERROR

17

ann_id_17.au

17

We're sorry, your call cannot be completed as dialed. Please check the number and dial again.

Reorder

159

CA_CP_CAUSE_HNPA_
ACODE_ABSENT

16

ann_id_16.au

16

We're sorry. When placing a local call it is now necessary to dial an area code followed by the 7-digit local number. Please hang up and redial using the complete 10-digit number.

Reorder

160

CA_CP_CAUSE_CAC_
PRESENT

23

ann_id_23.au

23

We're sorry, it is not necessary to dial a long- distance company access code for the number you have dialed. Please hang up and try your call again.

Reorder

161

CA_CP_CAUSE_CAC_
ABSENT

52

ann_id_52.au

52

We're sorry, a long- distance company access code is required for the number you have dialed. Please dial your call again with the access code.

Reorder

162

CA_CP_CAUSE_IVALID_
CAC_RECD

50

ann_id_50.au

50

We're sorry, your call cannot be completed with the access code you dialed. Please check the code and try again, or call your long- distance company for assistance.

Reorder

163

CA_CP_CAUSE_FEATURE_NOT_SUBSCRIBED

315

ann_id_315.au

315

We're sorry. But the service you are trying to use is not available on this line.

Reorder

164

FS_CAUSE_AUTH_
CODE_INVALID

25

ann_id_25.au

837

(c) The authorization code you have dialed is not valid. Please hang up, check the number and try again.

(i) The authorization code you have dialed is not valid. Please hang up, check the authorization code, and try again.

Reorder

165

CA_CP_CAUSE_CAC_
TEMP_OOS

112

ann_id_112.au

51

We're sorry, the long-distance company you have dialed is experiencing a temporary service problem. Please try your call again later.

Reorder

166

CA_CP_CAUSE_EMG_TG_OVERFLOW

New in Release 4.5

21

ann_id_21.au

21

We are experiencing 911 difficulties. Please hang up and dial 0 to reach an operator for emergency assistance.

 

167

CA_CP_CAUSE_
CAC_OOS

57

ann_id_57.au

69

We're sorry, the long-distance company you have selected is unable to complete your call at this time. Please contact your long-distance company for assistance.

Reorder

168

CA_CP_CAUSE
_CUTTHRU
_NOT_SUPPORTED

57

ann_id_57.au

69

We're sorry, the long-distance company you have selected is unable to complete your call at this time. Please contact your long-distance company for assistance.

Reorder

169

CA_CP_CAUSE_CTX_
STATION_OOS

19

ann_id_19.au

59

We're sorry, you have reached a number that has been disconnected or is no longer in service. If you feel you have reached this recording in error, please check the number and try your call again.

Reorder

170

CA_CP_CAUSE_COLL
_DIGIT_TMO

10

ann_id_10.au

10

If you'd like to make a call, please hang up and try again. If you need help, hang up and then dial your operator.

Reorder

171

CA_CP_CAUSE_
ONHOOK_DETECTED

 

 

 

Not used

Reorder

172

CA_CP_CAUSE_
HOOKFLASH_
DETECTED

 

 

 

Not used

Reorder

173

CA_CP_CAUSE_TG_
CONGESTED

13

ann_id_13.au

11

We're sorry, all circuits are busy now. Please try your call again later.

Reorder

174

CA_CP_CAUSE_
PREFIX0_PRESENT

Note This announcement is obsolete in Release 4.5

 

 

 

Not used

Reorder

175

CA_CP_CAUSE_
NEW_NPA_BEFORE_
START_DATE

17

ann_id_17.au

17

We're sorry, your call cannot be completed as dialed. Please check the number and dial again.

Reorder

176

CA_CP_CAUSE_OLD_
NPA_AFTER_END_DATE

17

ann_id_17.au

17

We're sorry, your call cannot be completed as dialed. Please check the number and dial again.

Reorder

178

CA_CP_CAUSE_
RECONNECT_TIMEOUT

 

 

 

Not used

Reorder

179 through 1002 Not used

 

 

 

 

 

1003

FS_CAUSE_SERVICE_DENIED

Note

Note This release cause can be mapped to an announcement using the Add release-cause command. However, there is no default mapping.

Example (optional): add release-cause id=1003; annc-id=0315;

Reorder

1004

FS_CAUSE_SERVICE_UNAVAIL

Note

Note This release cause can be mapped to an announcement using the Add release-cause command. However, there is no default mapping.

Example (optional): add release-cause id=1004; annc-id=0315;

Reorder

1005 through 1002 through 1049 Not used

 

 

 

 

 

1050

FS_CAUSE_CODE_
INVALID_DEACT

80

ann_id_80.au

330

The feature is already successfully deactivated.

Reorder

1051

FS_CAUSE_CODE_
RESOURCES_
UNAVAILABLE

12

ann_id_12.au

12

We're sorry, your call did not go through. Please try your call later.

Reorder

1052

FS_CAUSE_CODE_
INVALID_ENTRY

124

ann_id_24.au

Note Cisco AS5xxx
Ann ID
is 124.

353

We're sorry, your call cannot be completed as dialed. Please check your instruction manual or call the business office for assistance.

(c) (i) We're sorry. The service or option requested is not available. Please check your instruction manual or call the business office for assistance.

Reorder

1053

FS_CAUSE_CODE_
ANONYMOUS_CALL

61

ann_id_61.au

299

We're sorry. The party you are calling does not wish to talk to callers who block their numbers. If you wish to reach this party please hang up and place your call again without blocking your number.

Reorder

1054 through 1060 Not used

 

 

 

 

 

1061

FS_CAUSE_COT_ANN_
TRACE_DN_IS_OU

75

ann_id_75.au

291

This is the customer originated trace feature. A trace cannot be performed because the calling number is out of our service area.

(i) We're sorry, the trace cannot be performed. The calling number is out of our service area.

Reorder

1062

FS_CAUSE_COT_ANN_
TRACE_SUCCESS

70

ann_id_70.au

293

Your call has been traced. If you wish to investigate further, contact your telephone company annoyance call center with the date and time of the trace.

(i) The last call has been traced. If you wish to investigate further, contact your telephone company annoyance call center with the date and time of the trace.

Confirm

1063

FS_CAUSE_COT_ANN_
TRACE_DENIED

71

ann_id_71.au

315

We're sorry, but the service you are trying to use is not available on this line.

Reorder

1064

FS_CAUSE_COT_ANN_
TRACE_TRY_AGAIN

72

ann_id_72.au

312

We're sorry. Due to telephone company facility trouble your call cannot be completed at this time. Will you try your call again later?

(i) We're sorry. Due to the telephone company facility trouble your trace cannot be completed at this time. Please try again later.

Reorder

1065

FS_CAUSE_COT_ANN_
TRACE_BUFFER_
EMPTY

73

ann_id_73.au

355

We're sorry. The trace cannot be performed. The number of the last person who called you is not available.

Reorder

1066

FS_CAUSE_COT_ANN_
TRACE_ALREADY_
DONE

74

ann_id_74.au

356

We're sorry, but the last call has already been successfully traced.

Reorder

1067 through 1070 Not used

 

 

 

 

 

1071

FS_CAUSE_SCA_
REJECTION

81

ann_id_81.au

210

The party you called has its selective call acceptance feature activated. Your number is not on the call acceptance list.

Reorder

1072

FS_CAUSE_SCR_
REJECTION

82

ann_id_82.au

878

The party you are calling is not currently accepting calls. Please call back at another time.

Reorder

1073

FS_CAUSE_RJC_ACT_
SUCC

92

ann_id_92.au

357

The last calling number has been successfully added to your selective call rejection list.

Confirm

1074 through 1080 Not used

 

 

 

 

 

1081

FS_CAUSE_AR_DEACT_
ANN

83

ann_id_83.au

287

All outstanding automatic recall requests have been deactivated.

Confirm

1082

FS_CAUSE_AR_SHORT_
TERM_DENIAL_ANN

84

ann_id_84.au

544

We're sorry. Your automatic recall request cannot be processed at this time. Please try again or dial directly.

Reorder

1083

FS_CAUSE_AR_LONG_
TERM_DENIAL_ANN

85

ann_id_85.au

285

The number you are trying to reach cannot be handled by the automatic recall features. Please dial directly.

(i)(c) The number you are trying to reach cannot be handled by the automatic recall and call back features. Please dial directly.

Reorder

1084

FS_CAUSE_AR_ANONY_
DN_DENIAL_ANN

86

ann_id_86.au

283

We're sorry. The number you are trying to reach is private and cannot be called using the automatic recall feature.

Reorder

1085

FS_CAUSE_RESUME_
SCAN_ANN

87

ann_id_87.au

286

We're sorry. Your called party has just become busy. The system will continue checking the line. You will be notified by ringing when the party is free.

(c) (i) We're sorry. Your called party has just become busy. The system will continue checking the line. You will be notified by special ringing when the party is free.

Confirm

1086

FS_CAUSE_DELAYED_
SCAN_ANN

88

ann_id_88.au

288

The number you are calling is busy. The system will check the line for the next 30 minutes. You will be notified by ringing when the party is free.

(c) (i) The number you are calling is busy. The system will check the line for the next 30 minutes. You will be notified by special ringing when the party is free.

Confirm

1087 through 1090 Not used

 

 

 

 

 

1091

FS_CAUSE_AC_DEACT_
ANN

89

ann_id_89.au

284

All outstanding automatic callback requests have been deactivated.

Confirm

1092

FS_CAUSE_AC_SHORT_
TERM_DENIAL_ANN

90

ann_id_90.au

545

We're sorry. Your automatic callback request cannot be processed at this time. Please try again or dial directly.

Reorder

1093

FS_CAUSE_AC_LONG_
TERM_DENIAL_ANN

91

ann_id_91.au

285

The number you are trying to reach cannot be handled by the automatic recall and callback features. Please dial directly.

Reorder

1094 through 1100 Not used

 

 

 

 

 

1101

FS_CAUSE_DND_ACT_
SUCC

30

ann_id_30.au

358

Your do not disturb feature has been activated. All calls to you will be blocked until you deactivate this feature.

Confirm

1102

FS_CAUSE_DND_ACT_
FAIL

31

ann_id_31.au

359

We're sorry, the do not disturb feature could not be activated.

Reorder

1103

FS_CAUSE_DND_DEACT
_SUCC

32

ann_id_32.au

360

Your do not disturb feature has been deactivated. Calls to you will no longer be blocked.

Confirm

1104

FS_CAUSE_DND_DEACT
_FAIL

33

ann_id_33.au

361

We're sorry, the do not disturb feature could not be deactivated.

Reorder

1105

FS_CAUSE_DND_REJ_
CALL

34

ann_id_34.au

3

We're sorry, the customer you are trying to reach cannot be disturbed. Will you please hang up and try your call again later.

(i) The party you are trying to call has the do not disturb feature currently activated. Please try your call again later.

Reorder

1106 through 1109 Not used

 

 

 

 

 

1110

FS_CAUSE_INVALID_
FEATURE_USAGE

500

ann_id_500.au

(c) 500

(i)30000

Then feature you have tried has been used incorrectly. Please try again.

(i) You have attempted an invalid usage of the feature. Please try again.

Reorder

1111

FS_CAUSE_PASSWD_
NOT_PROVISIONED

501

ann_id_501.au

(c) 501
(i)30001

The password required by this feature is not provided on your line. Please contact your telephone service provider to setup a password

Reorder

1112

FS_CAUSE_
INDEFINITELY_
LOCKEDOUT

502

ann_id_502.au

(c) 502


(i)30002

The feature you have used is permanently locked up due to repeated password entry failures. Please contact your telephone service provider to remove this feature.

(i) The feature you have used is permanently locked due to repeated password entry failures. Please contact your telephone service provider.

Reorder

1113

FS_CAUSE_
TEMPORARILY_
LOCKEDOUT

503

ann_id_503.au

(c) 503

(i)30003

The feature you have used is temporarily locked up due to repeated password entry failures. You may retry the feature again later.

(i) The feature you have used is permanently locked due to repeated password entry failures. You may retry the feature again later.

Reorder

1114

FS_CAUSE_OCB_K0

504

ann_id_504.au

(c) 504
(i)30004

You have no restrictions placed on outgoing calls.

Confirm

1115

FS_CAUSE_OCB_K1

505

ann_id_505.au

(c) 505
(i)30005

You are not permitted to place any calls on this line due to outgoing call restrictions. However you may still place emergency calls.

Confirm

Starting in Release 4.3, the following is optional:

581

ann_id_581.au

556

Your outgoing call barring feature is active with barring level 1.

Confirm

1116

FS_CAUSE_OCB_K2

506

ann_id_506.au

(c) 506
(i)30006

You are only permitted to place local calls on this line. National and International calls may not be made due to call restrictions.

Confirm

Starting in Release 4.3, the following is optional:

582

ann_id_582.au

557

Your outgoing call barring feature is active with barring level 2.

Confirm

1117

FS_CAUSE_OCB_K3

507

ann_id_507.au

(c) 507
(i)30007

You are only permitted to place local and long-distance calls on this line. International calls may not be made due to call restrictions.

Confirm

Starting in Release 4.3, the following is optional:

583

ann_id_583.au

558

Your outgoing call barring feature is active with barring level 3.

Confirm

1118

FS_CAUSE_HOTVA_
BARRED

508

ann_id_508.au

(c) 508
(i)30008

You are not permitted to program emergency or other special calls for hotline service. Please retry programming to any other line.

Reorder

1119

Not used

 

 

 

 

 

1120

Not used

 

 

 

 

 

1121

FS_CAUSE_CF_ACT_
SUCC

510

ann_id_510.au

510

Call forwarding has been successfully activated through your phone.

Confirm

1122

FS_CAUSE_CF_DEACT_
SUCC

511

ann_id_511.au

(c) 511
(i)30011

Call forwarding has been successfully deactivated for your phone.

Confirm

1123

FS_CAUSE_CF_INT_
SUCC

512

ann_id_512.au

(c) 512
(i)30012

Call forwarding is activated to the number you have dialed.

Confirm

1124

FS_CAUSE_CF_ACT_
FAIL

513

ann_id_513.au

(c) 513
(i)30013

Call forwarding could not be activated for your phone.

Reorder

1125

FS_CAUSE_CF_DEACT_
FAIL

514

ann_id_514.au

(c) 514
(i)30014

Call forwarding could not be deactivated for your phone.

Reorder

1126

FS_CAUSE_CF_INT_
FAIL

515

ann_id_515.au

(c) 515
(i)30015

Call forwarding is not activated for this phone.

Reorder

1127

FS_CAUSE_CF_
ALREADY_ACT

516

ann_id_516.au

516

Call forwarding has already been activated for your phone.

Reorder

1128

FS_CAUSE_CF_
ALREADY_DEACT

517

ann_id_517.au

517

Call forwarding is already deactivated for your phone.

Reorder

1129

FS_CAUSE_CF_FWD_
NUM_RESTRICTED

518

ann_id_518.au

(c) 518
(i)3018

You are trying to program call forwarding to an invalid or restricted number.

(c) You are trying to program forwarding to an invalid or restricted number.

Reorder

1130

FS_CAUSE_CF_INT_
DIFF_NUM

519

ann_id_519.au

(c) 519
(i)3019

Call forwarding is activated but the number is not programmed.

Reorder

1131 through 1140 Not used

 

 

 

 

 

1141

FS_CAUSE_CWD_
ACT_SUCC

520

ann_id_520.au

(c) 520
(i)3020

You have successfully activated call waiting deluxe.

Confirm

1142

FS_CAUSE_CWD_
DEACT_SUCC

521

ann_id_521.au

(c) 521
(i)3021

You have successfully deactivated call waiting deluxe.

Confirm

1143

FS_CAUSE_CWD_
INT_SUCC

522

ann_id_522.au

(c) 522
(i)3022

Your call waiting deluxe has been successfully activated

Confirm

1144

FS_CAUSE_CWD_
ACT_FAIL

523

ann_id_523.au

(c) 523

(i)3023

You are not successful in activating call waiting deluxe. Please try again.

(i) You did not successfully activate call waiting deluxe. Please try again.

Reorder

1145

FS_CAUSE_CWD_
DEACT_FAIL

524

ann_id_524.au

(c) 524
(i)3024

You did not successfully deactivate call waiting deluxe. Please try again.

Reorder

1146

FS_CAUSE_CWD_
INT_FAIL

525

ann_id_525.au

(c) 525
(i)3025

Your call waiting deluxe is not activated. Please activate call waiting deluxe, then try again.

Reorder

1147

FS_CAUSE_FEATURE_
ACT_SUCC

526

ann_id_526.au

526

Your activation attempt was successful.

(c) Your activation attempt was successfully completed.

Confirm

1148

FS_CAUSE_FEATURE_
ACT_FAIL

527

ann_id_527.au

527

Your activation attempt failed.

Reorder

1149

FS_CAUSE_FEATURE_
DEACT_SUCC

528

ann_id_528.au

528

Your deactivation attempt was successful.

(c) Your deactivation attempt was successfully completed.

Confirm

1150

FS_CAUSE_FEATURE_
DEACT_FAIL

529

ann_id_529.au

529

Your deactivation attempt failed.

Reorder

1151

FS_CAUSE_FEATURE_
INT_SUCC

530

ann_id_530.au

530

Your interrogation attempt was successful.

(c) Your interrogation attempt was successfully completed.

Confirm

1152

FS_CAUSE_FEATURE_
INT_FAIL

531

ann_id_531.au

531

Your interrogation attempt failed.

Reorder

1153

FS_CAUSE_INVALID_
STAR_CODE

532

ann_id_532.au

532

We're sorry, your call cannot be completed as dialed. Please check the feature code and dial again.

Reorder

1161

FS_CAUSE_ACR_
ACT_SUCC

540

ann_id_540.au

208




(c)362

Your Anonymous Call Rejection service is now on. All incoming calls will be checked for number privacy before they are allowed to complete to your line.

(c) Your Anonymous Call Rejection service is now on. Incoming calls will be checked for number privacy before they are allowed to complete. Callers who block their numbers will get a recording saying that you do not accept blocked calls.

Confirm

1162

FS_CAUSE_ACR_
ACT_FAIL

541

ann_id_541.au

541

Anonymous Call Rejection service cannot be activated on your line. Please check with your service provider and try again.

Reorder

1163

FS_CAUSE_ACR_
DEACT_SUCC

542

ann_id_542.au

209



(c)364

Your Anonymous Call Rejection service is now off. Incoming calls will not be checked for number privacy status.

Your Anonymous Call Rejection service is now off. Incoming calls will not be checked for number privacy status. Callers who block their numbers can now reach you.

Confirm

1164

FS_CAUSE_ACR_
DEACT_FAIL

543

ann_id_543.au

543

Anonymous Call Rejection service cannot be deactivated on your line. Please check with your service provider and try again.

Reorder

1165 through 1169 Not used

 

 

 

 

 

1170

FS_CAUSE_VM_BUSY_NO_ANS_ACT_SUCC

New in Release 4.5

600

ann_id_600.au

 

Voice Mail service has been successfully activated on your phone when your phone is either busy or you do not answer your phone.

Confirmation

1171

FS_CAUSE_VM_BUSY_NO_ANS_ACT_FAIL

New in Release 4.5

601

ann_id_601.au

 

Voice Mail service could not be successfully activated on your phone when your phone is either busy or you do not answer your phone.

Reorder

1172

FS_CAUSE_VM_BUSY_NO_ANS_ACT_ALREADY_ACT

New in Release 4.5

602

ann_id_602.au

628

Voice Mail service is already activated on your phone.

Reorder

1173

FS_CAUSE_VM_BUSY_NO_ANS_DEACT_SUCC

New in Release 4.5

603

ann_id_603.au

 

Voice Mail Service has been successfully deactivated on your phone when your phone is either busy or you do not answer your phone.

Confirmation

1174

FS_CAUSE_VM_BUSY_NO_ANS_DEACT_FAIL

New in Release 4.5

604

ann_id_604.au

 

Voice Mail service could not be successfully deactivated on your phone when your phone is either busy or you do not answer your phone.

Reorder

1175

FS_CAUSE_VM_BUSY_NO_ANS_DEACT_ALREADY_DEACT

New in Release 4.5

605

ann_id_605.au

 

Voice Mail service is already deactivated on your phone.

Reorder

1176 through 1179 Not used

 

 

 

 

 

1180

FS_CAUSE_VM_ALWAYS_ACT_SUCC

New in Release 4.5

606

ann_id_606.au

 

Voice Mail service has been successfully activated on your phone. All calls to your phone will be sent to Voice Mail.

Confirmation

1181

FS_CAUSE_VM_ALWAYS_ACT_FAIL

New in Release 4.5

607

ann_id_607.au

 

Voice Mail service could not be successfully activated on your phone.

Reorder

1182

FS_CAUSE_VM_ALWAYS_ACT_ALREADY_ACT

New in Release 4.5

608

ann_id_608.au

 

Voice Mail service is already activated on your phone.

Reorder

1183

FS_CAUSE_VM_ALWAYS_DEACT_SUCC

New in Release 4.5

609

ann_id_609.au

 

Voice Mail service has been successfully deactivated on your phone.

Confirmation

1184

FS_CAUSE_VM_ALWAYS_DEACT_FAIL

New in Release 4.5

610

ann_id_610.au

 

Voice Mail service could not be successfully deactivated on your phone.

Reorder

1185

FS_CAUSE_VM_ALWAYS_DEACT_ALREADY_DEACT

New in Release 4.5

611

ann_id_611.au

 

Voice Mail service is already deactivated on your phone.

 

1186 through 1189 Not used

 

 

 

 

 

1190

VS_CAUSE_VM_ACCESS_FAIL

New in Release 4.5

612

ann_id_612.au

 

Voice Mail service cannot be accessed currently. Please try your call later.

Reorder

1191 through 1199 Not used

 

 

 

 

 

1200

FS_CAUSE_PS_MANAGE_FAIL

601

ann_id_571.au

 

Privacy Screening could not be accessed at this time. Please try your call later.

Reorder

1201 through 1219 Not used

 

 

 

 

 

1220

FS_CAUSE_COS_IVR_

FAIL

571

ann_id_571.au

571

Your call cannot be completed due to a temporary problem. Please try again later.

 

1230

FS_CAUSE_OCB_K4

New in Release 4.4.1

559

ann_id_559.au

559

Your outgoing call barring feature is active with barring level 4.

Confirm

1231

FS_CAUSE_OCB_K5

New in Release 4.4.1

560

ann_id_560.au

560

Your outgoing call barring feature is active with barring level 5.

Confirm

1232

FS_CAUSE_OCB_K6

New in Release 4.4.1

561

ann_id_561.au

561

Your outgoing call barring feature is active with barring level 6.

Confirm

1233

FS_CAUSE_OCB_K7

New in Release 4.4.1

562

ann_id_562.au

562

Your outgoing call barring feature is active with barring level 7.

Confirm

1234

FS_CAUSE_OCB_K8

New in Release 4.4.1

563

ann_id_563.au

563

Your outgoing call barring feature is active with barring level 8.

Confirm

1235

FS_CAUSE_OCB_K9

New in Release 4.4.1

564

ann_id_564.au

564

Your outgoing call barring feature is active with barring level 9.

Confirm

1236

FS_CAUSE_OCB_DEACT
_K_MISMATCH

New in Release 4.4.1

565

ann_id_565.au

565

Deactivating outgoing call barring failed. The barring level you have entered does not match that in your record.

Reorder

1237

FS_CAUSE_OCB_
ALREADY_ACT_SAME_K

New in Release 4.4.1

566

ann_id_566.au

566

Your outgoing call barring feature is already activated with the K-level you just entered.

Confirm

1238

FS_CAUSE_OCB_
ALREADY_DEACT

New in Release 4.4.1

567

ann_id_567.au

567

Your outgoing call barring feature is already deactivated.

Confirm

1239

FS_CAUSE_OCB_ACT_
REGIST_PIN_SUCC

New in Release 4.4.1

568

ann_id_568.au

568

You have successfully setup your password and activated outgoing call barring feature.

Confirm

1240

FS_CAUSE_OCB_ACT_
REGIST_PIN_FAIL

New in Release 4.4.1

569

ann_id_569.au

569

You cannot activate outgoing call barring feature without setting up your password. Please try again.

Reorder

1241

FS_CAUSE_OCB_INV_K1

New in Release 4.4.1

572

ann_id_572.au

572

Your outgoing call barring feature is active with barring level 1 to block this call.

Reorder

1242

FS_CAUSE_OCB_INV_K2

New in Release 4.4.1

573

ann_id_573.au

573

Your outgoing call barring feature is active with barring level 2 to block this call.

Reorder

1243

FS_CAUSE_OCB_INV_K3

New in Release 4.4.1

574

ann_id_574.au

574

Your outgoing call barring feature is active with barring level 3 to block this call.

Reorder

1244

FS_CAUSE_OCB_INV_K4

New in Release 4.4.1

575

ann_id_575.au

575

Your outgoing call barring feature is active with barring level 4 to block this call.

Reorder

1245

FS_CAUSE_OCB_INV_K5

New in Release 4.4.1

576

ann_id_576.au

576

Your outgoing call barring feature is active with barring level 5 to block this call.

Reorder

1246

FS_CAUSE_OCB_INV_K6

New in Release 4.4.1

577

ann_id_577.au

577

Your outgoing call barring feature is active with barring level 6 to block this call.

Reorder

1247

FS_CAUSE_OCB_INV_K7

New in Release 4.4.1

578

ann_id_578.au

578

Your outgoing call barring feature is active with barring level 7 to block this call.

Reorder

1248

FS_CAUSE_OCB_INV_K8

New in Release 4.4.1

579

ann_id_579.au

579

Your outgoing call barring feature is active with barring level 8 to block this call.

Reorder

1249

FS_CAUSE_OCB_INV_K9

New in Release 4.4.1

580

ann_id_580.au

580

Your outgoing call barring feature is active with barring level 9 to block this call.

Reorder

1250 through 1259 Not used

         

1260

FS_CAUSE_CFC_ACT_SUCC

New in Release 4.5

650

ann_id_650.au

 

Call Forwarding Combination feature has successfully been activated on your phone.

Confirmation

1261

FS_CAUSE_CFC_ACT_FAIL

New in Release 4.5

651

ann_id_651.au

 

Call Forwarding Combination could not be activated on your phone.

Reorder

1262

FS_CAUSE_CFC_DEACT_SUCC

New in Release 4.5

652

ann_id_652.au

 

Call Forwarding Combination feature has been deactivated on your phone.

Confirmation

1263

FS_CAUSE_CFC_DEACT_FAIL

New in Release 4.5

653

ann_id_653.au

 

Call Forwarding Combination could not be deactivated on your phone.

Reorder

1264

FS_CAUSE_CFCI_NO_DN_VRFY_SUCC

New in Release 4.5

654

ann_id_654.au

 

Call Forwarding Combination is active on your phone.

Confirmation

1265

FS_CAUSE_CFCI_NO_DN_VRFY_FAIL

New in Release 4.5

655

ann_id_655.au

 

Call Forwarding Combination is not active on your phone.

Reorder

1266

FS_CAUSE_CFCI_SUCC

New in Release 4.5

656

ann_id_656.au

 

Call Forwarding Combination is active on your phone to the number entered.

Confirmation

1267

FS_CAUSE_CFCI_FAIL

New in Release 4.5

657

ann_id_657.au

 

Call Forwarding Combination is either not active on your phone or active to a different number.

Reorder

1268 through 1269 Not used

         

1270

FS_CAUSE_SUB_TEMP_

DISCONNECTED

570

ann_id_570.au

 

Your line is temporarily disconnected. Please contact customer service.

(c) Your line is temporarily disconnected. Please contact customer service.

 

1281

FS_CAUSE_UNASSIGNED
_SPEED_CODE

589

ann_id_589.au

589

We're sorry. You have dialed a speed calling code that has not been assigned or is invalid. Please check with your service provider and try again.

Reorder

1282 through 1299 Not used

 

 

 

 

 

1300

FS_CAUSE_LCD_
INVALID_ACCOUNT

New in Release 4.5

581

ann_id_581.au

581

We're sorry. You are not allowed to make a call on this line. Please contact your service provider.

Note The corresponding H.323 return code (returned by the external prepaid or postpaid server) is 1.

Reorder

1301

FS_CAUSE_LCD_
ZERO_BALANCE

New in Release 4.5

582

ann_id_582.au

582

We're sorry. Your call cannot be completed because of zero balance in your account.

Note The corresponding H.323 return code (returned by the external prepaid or postpaid server) is 4.

Reorder

1302

FS_CAUSE_LCD_
OVER_LIMIT

New in Release 4.5

583

ann_id_583.au

583

We're sorry. Your call cannot be completed because you have exceeded the allowed credit.

Note The corresponding H.323 return code (returned by the external prepaid or postpaid server) is 6.

Reorder

1303

FS_CAUSE_LCD_MISC_
FAILURE

New in Release 4.5

584

ann_id_584.au

584

Due to network difficulties, your call cannot be completed at this time.

Note The corresponding H.323 return code (returned by the external prepaid or postpaid server) is are 2, 3, 5, 10, 11, and 14.

Reorder

1304

FS_CAUSE_LCD_SERVICE_UNAVAILABLE

New in Release 4.5

585

ann_id_585.au

585

We're sorry, The service is temporarily unavailable. Please try your call later.

(c) We are sorry. The service is temporarily unavailable. Please try your call later on.

Note The corresponding H.323 return code (returned by the external prepaid or postpaid server) is 8.

Reorder

1305

FS_CAUSE_LCD_
CALLED_NUM_
BLOCKED

New in Release 4.5

586

ann_id_586.au

586

We're sorry. You are not permitted to place a call to this number.

(c) We are sorry. You are not permitted to place a call to this called number.

Note The corresponding H.323 return code (returned by the external prepaid or postpaid server) is 9.

Reorder

1306

FS_CAUSE_LCD_INSUFF
_BALANCE

New in Release 4.5

587

ann_id_587.au

587

We're sorry. Your call cannot be completed because of insufficient balance in your account.

Note The corresponding H.323 return code (returned by the external prepaid or postpaid server) is 12

Reorder

1307

FS_CAUSE_LCD_CALL_
CUST_SERVICE

New in Release 4.5

588

ann_id_588.au

588

We're sorry. Your call cannot be completed at this time . Please contact your service provider.

Note The corresponding H.323 return code (returned by the external prepaid or postpaid server) are 7 and 52.

Reorder

1308 Through 1349 Not used

 

 

 

 

 

1350

FS_CAUSE_CALL_
FORWARD_FAILURE

New in Release 4.5.1

700

ann_id_700.au

700

We're sorry. Your call cannot be completed due to call-forwarding restrictions associated with the subscriber you are trying to reach.

 

1351Through 1399 Not used

 

 

 

 

 

1400

FS_SCP_CAUSE_
OUT_OF_BAND

550

ann_id_550.au

(c) 550

We're sorry, you cannot reach this number from the area you are calling.

Reorder

1401

FS_SCP_CAUSE_
REORDER_
ANNOUNCEMENT

     

Not used

 

1402

FS_SCP_CAUSE_
AUDIBLE_RING

     

Not used

 

Note The two following announcements are played during parked calls, not as the result of the call being released.

   

none

CPRK_ANN

901

ann_id_901.au

323

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CPRK_CLEAR_ANN

902

ann_id_902.au

320

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