Feedback
Table Of Contents
CTRS Utils Commands
Revised: November 2009, OL-19547-01This chapter contains Cisco TelePresence Recording Server (CTRS) utils commands:
Note
For information about using the CTRS administration software, refer to the Cisco TelePresence Recording Server Release 1.6 Administration Guide at the following URL:
http://www.cisco.com/en/US/products/ps10341/prod_maintenance_guides_list.html
utils create report hardware
utils create report hardware
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to create a system report containing disk array, remote console, diagnostic, and environmental data.
Examples
admin:utils create report hardware*** W A R N I N G ***This process can take several minutes as the disk array, remote console,system diagnostics and environmental systems are probed for their currentvalues.Continue? Press y or Y to continue, any other key to cancel request.Continuing with System Report request...Collecting Disk Array Data...SmartArray Equipped server detected...DoneCollecting Remote Console Data...DoneCollecting Model Specific System Diagnostic Information...DoneCollecting Environmental Data...DoneCollecting Remote Console System Log Data...DoneCreating single compressed system report...DoneSystem report written to SystemReport-20070730020505.tgzTo retrieve diagnostics use CLI command:file get activelog platform/log/SystemReport-20070730020505.tgzutils iothrottle disable
utils iothrottle disable
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to disable I/O throttling enhancements.
Note
Examples
admin: utils iothrottle disableI/O throttling has been disabledutils iothrottle enable
utils iothrottle enable
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to enable I/O throttling enhancements.
Note
Examples
admin: utils iothrottle enableI/O throttling has been enabledutils iothrottle status
utils iothrottle status
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to show the status of the I/O throttling enhancements.
Examples
admin: utils iothrottle statusI/O throttling is enabledutils network arp delete
utils network arp delete host
Syntax Description
Command Modes
Admin
Command History
Usage Guidelines
Use this command to delete an entry in the Address Resolution Protocol table.
Examples
admin: utils network arp delete myhostutils network arp list
utils network arp list [host hostname] [page] [numeric]
Syntax Description
Command Modes
Admin
Command History
Usage Guidelines
Use this command to list the contents of the Address Resolution Protocol table.
Examples
admin: utils network arp listAddress HWtype HWaddress Flags Mask Ifacectms-vmware5.cisco.com ether 00:0C:29:C5:CF:68 C eth0tsbu-68net-gw.cisco.com ether 00:19:E8:7C:20:C2 C eth0Entries: 2 Skipped: 0 Found: 2utils network arp set
utils network arp set host address
Syntax Description
host
Identifies the name or dotted IP address of the host to add.
address
Identifies the hardware address (MAC address) of the host to be added in the following format: XX:XX:XX:XX:XX:XX
Command Modes
Admin
Command History
Usage Guidelines
Use this command to set an entry in the Address Resolution Protocol table.
Note
Examples
admin: utils network arp set myhost 11:22:33:44:55:66utils network capture
utils network capture [page] [numeric] [file filename] [count number] [size bytes]
[src address port number] [dest address port number] [host | address protocol ]Syntax Description
Command Modes
Admin
Command History
Usage Guidelines
Use this command to capture IP packets on the Ethernet interface. ETH0 is used as the default device.
You can either display the packets on screen or save them to a file. When using the page or file options, the capture of all requested packets must occur before the command will complete.
Note
Examples
admin:utils network capture count 5 numericExecuting command with options:size=128 count=5 interface=eth0src= dest= port=11:31:57.900286 philly.cisco.com.5901 > dhcp-128-107-142-57.cisco.com.3313: P 2869804405:2869805083(678) ack 1220658143 win 6420 (DF)11:31:57.900733 vv1-stern.cisco.com.38536 > dns-sj.cisco.com.domain: 6113+[|domain] (DF)11:31:57.902032 dns-sj.cisco.com.domain > vv1-stern.cisco.com.38536: 6113*[|domain] (DF)11:31:57.902172 vv1-stern.cisco.com.38536 > dns-sj.cisco.com.domain: 60216+[|domain] (DF)11:31:57.903282 dns-sj.cisco.com.domain > vv1-stern.cisco.com.38536: 60216*[|domain] (DF)utils network host
utils network host name
Syntax Description
Command Modes
Admin
Command History
Usage Guidelines
Use this command to resolve a hostname to an address, or an address to a hostname. This command looks for the host locally first; if it cannot resolve it locally and Domain Name System (DNS) is configured, then it performs a DNS lookup.
Examples
admin: utils network host test1.comHostname test1.com resolves to <IP ADDRESS>admin: utils network host <IP ADDRESS>IP address <IP ADDRESS> resolves to test1.comutils network ping
utils network ping dest [count]
Syntax Description
dest
Identifies the host name or dotted IP address of the host to ping.
count
Defines number of ping packets to send. Default is 4.
Command Modes
Admin
Command History
Usage Guidelines
Use this command to send one or more ping packets to a remote destination.
Examples
admin:utils network ping www.cisco.com 5PING www.cisco.com (198.133.219.25) from 172.22.119.166 : 56(84) bytes of data.64 bytes from 198.133.219.25: icmp_seq=1 ttl=246 time=0.837 ms64 bytes from 198.133.219.25: icmp_seq=2 ttl=246 time=0.962 ms64 bytes from 198.133.219.25: icmp_seq=3 ttl=246 time=1.04 ms64 bytes from 198.133.219.25: icmp_seq=4 ttl=246 time=0.635 ms64 bytes from 198.133.219.25: icmp_seq=5 ttl=246 time=0.666 msutils network traceroute
utils network traceroute dest
Syntax Description
Command Modes
Admin
Command History
Usage Guidelines
Use this command to trace the route of IP packets to a remote destination.
Examples
admin:utils network traceroute <IP ADDRESS>traceroute to <IP ADDRESS>(<IP ADDRESS>), 30 hops max, 38 byte packets1 vns-gateway1-119 (<IP ADDRESS>) 0.599 ms 0.439 ms 0.381 ms2 <IP ADDRESS> (<IP ADDRESS>) 0.358 ms 0.242 ms 0.231 ms3 sjc20-lab-gw2 (<IP ADDRESS>) 0.347 ms * 0.514 msutils ntp config
utils ntp config
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to show the current configuration of the NTP client and server on this device.
Examples
admin: utils ntp configThis node is configured to synchronize with one of the following NTP server(s):171.68.10.80utils ntp status
utils ntp status
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to show the current status of the NTP client on this device.
Examples
admin:utils ntp statusntpd (pid 10561) is running...remote refid st t when poll reach delay offset jitter==============================================================================ntp-sj1.cisco.c .GPS. 1 u 3 64 1 5.885 -0.091 0.008utils remote_account create
utils remote_account create account life
Syntax Description
account
Identifies the name of the remote account.
life
Identifies the life of the remote account in days.
Command Modes
Admin
Command History
Usage Guidelines
Use this command to create a remote account so that Cisco Technical Support can access the system.
Note
Examples
admin:utils remote_account create ciscotech 1Account Successfully createdAccount : ciscotechPassphrase : 7RZT7ARZK5Expiry : 12-14-2005:15:50:21 (MM-DD-YYYY:Hr:Min:Sec)utils remote_account disable
utils remote_account disable
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to remove remote accounts.
Examples
admin:utils remote_account disableutils remote_account enable
utils remote_account enable
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to enable existing remote accounts so that Cisco Technical Support can access the system.
Examples
admin:utils remote_account enableutils remote_account status
utils remote_account status
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to retrieve status information for remote accounts used by Cisco Technical Support to access the system.
Examples
admin:utils remote_account statusRemote SupportStatus : enabledDecode Version : 1Account : dhrootPassphrase : BDLHBP4JMYExpiry : 8-24-2008:20:00:00(MM-DD-YYYY:Hr:Min:Sec)utils service snmp restart
utils service snmp restart
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to stop and then restart Simple Network Management Protocol (SNMP) processes.
Examples
admin:utils service snmp restartPassword:utils service snmp start
utils service snmp start
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to start Simple Network Management Protocol (SNMP) processes if not running and to enable external access to SNMP.
Examples
admin:utils service snmp startPassword:utils service snmp status
utils service snmp status
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to display the current Simple Network Management Protocol (SNMP) process status.
Examples
admin:utils service snmp statusPassword:snmpd (pid 11326) is running...utils service snmp stop
utils service snmp stop
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to disable external access to Simple Network Management Protocol (SNMP).
Examples
admin:utils service snmp stoputils system boot console
utils system boot console
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to change the output to the console during system boot.
Examples
admin:utils system boot consoleBoot output has been redirected to the console.utils system boot serial
utils system boot serial
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to change the output to the COM1 (serial port 1) during system boot.
Examples
admin:utils system boot serialBoot output has been redirected to COM1 (serial port 1).utils system restart
utils system restart
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to reboot the CTRS device.
Examples
admin:utils system restartDo you really want to restart ?Enter "yes" to restart or any other key to abortAppliance is being Restarted ...Broadcast message from root (Thu Jun 10 10:10:10 2004):The system is going down for restart NOW!Operation succeededrestart now.utils system shutdown
utils system shutdown
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to power off the CTRS device.
Examples
admin:utils system shutdownDo you really want to shutdown ?Enter "yes" to shutdown or any other key to abortAppliance is being Powered - Off ...Broadcast message from root (Thu Jun 10 10:10:10 2004):The system is going down for system halt NOW!utils system switch-version
utils system switch-version
Syntax Description
None
Command Modes
Admin
Command History
Usage Guidelines
Use this command to switch to another software version installed on the CTRS device.
Note
Examples
admin:utils system switch-versionActive Master Version: 2.0.0.0-44Inactive Master Version: 1.6.0.0-213Do you really want to switch versions ?Enter (yes/no)?Switching Version and Restarting the Appliance ...Warning: Version switch could take up to 20 minutes.Broadcast message from root (Thu Jun 10 10:10:10 2004):The system is going down for restart NOW!
