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Cisco Prime Unified Provisioning Manager

Cisco Prime Unified Provisioning Manager Self-Care Quick Reference 9.0BE

Table Of Contents

Cisco Prime Unified Provisioning Manager 9.0BE

Self-Care Quick Reference

Phone Carousel

Configuring the Correct Phone or Profile and Line

Phone Settings /
Extension Mobility /
Single Number Reach

Line Settings

User Settings

Common Self-Care Tasks


Set call forwarding options

Choose Line Settings > Call Forward, and set the options for call forwarding.

Set do-not- disturb options

Choose Phone Settings > Do Not Disturb, then check the Enable Do Not Disturb check box and choose the do-not-disturb option.

Set the location for your work environment

Choose Phone Settings > Locale, then choose your work location.

Set the phone MAC address

Choose Phone Settings > General, then enter the MAC address.

Set up caller ID information

Choose Line Settings > Caller ID, then enter the caller ID information to be displayed.

Set up speed dial numbers

Choose Phone Settings > Speed Dial, then click Add to add a number.


For more information, see Cisco Prime Unified Provisioning Manager 9.0BE documentation on cisco.com:

http://www.cisco.com/en/US/products/ps7125/
t
sd_products_support_series_home.html

Self-Care Quick Reference

Cisco Prime Unified Provisioning Manager 9.0BE


Self-Care Quick Reference

Phone Carousel

In the phone carousel, click the phone or service profile that you want to customize in the Self-Care portal.

The Self-Care menu options and line settings reflect the selected phone or service profile.

Configuring the Correct Phone or Profile and Line

Make sure that you configure the correct phone or profile and line:

1. In the phone carousel, select the phone or profile you want to configure.

2. For each option in Line Settings, make sure you select the line you want to configure.

Phone Settings /
Extension Mobility /
Single Number Reach

The name displayed depends on whether you selected a phone or a service profile.

Settings for each phone or profile:

General

Update your phone MAC address, or view your phone model or usage profile.

Speed Dials

Add phone numbers for speed dialing.

Do Not Disturb

Enable or disable the Do Not Disturb feature.

Select the action to be taken if an incoming call arrives while the Do No Disturb feature is enabled.

Locale

Select your work locale for time and language support.

Music On Hold

Select the source of the music to be played when you place a call on hold.

Others

Enable or disable the following options:

Speakerphone

Speakerphone and headset

Video calls

PC Port use

Extension Mobility

Alternate Number Configuration

For single number reach, specify additional numbers where you can be reached.


Line Settings

Settings for each line of the selected phone or profile:

Call Forward

Set default call-forwarding options.

Customize call-forwarding for external or internal incoming calls.

Caller ID

Configure caller ID options.

Notification

Set audio and visual options for incoming calls and notification of messages.

Music On Hold

Select the source of the music to be played when you place a call on hold.


User Settings

Your settings:

Information

Update your name.

Enter your email address.

Select your primary phone.

Password

Update your password for your phone, voice mail, or Self-Care.

PIN

Update your personal identification number for your phone or voice mail.


Common Self-Care Tasks

Change a password

Choose User Settings > Passwords.

Change a PIN

Choose User Settings > PIN.

Disable use of a speakerphone

Choose Phone Settings > Others, then check the Disable Speakerphone check box.

Enable extension mobility for the phone

Choose Phone Settings > Others, then check the Cisco Extension Mobility check box.

Enable video calls

Choose Phone Settings > Others, then check the Enable Video check box.

Forward calls

Choose Line Settings > Call Forward, then set the options for forwarding incoming calls.

Provide email information

Choose User Settings > Information, and enter your email address.

Select a different phone as your primary device.

Choose User Settings > Information, and choose the preferred device from the Primary Device drop-down list.

Select call and message notifications

Choose Line Settings > Notification, then choose the notification options for incoming calls and messages.

Select the source for music for calls on hold

Choose Phone Settings > Music On Hold, then choose the audio source to use when you place a call on hold.