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Table Of Contents
Cisco Prime Network Analysis Module Software 5.1 Release Notes
New Features and Enhancements in Cisco Prime Network Analysis Module 5.1
WAAS Central Manager Integration with NAM
Platform Hardware Requirements
Using NME-NAMs with Cisco Integrated Services Routers
Platform Software Requirements
NAM and IOS Software Requirements for Virtual Switch System
Catalyst 6500 NAM-1 and NAM-2 Memory Recommendation
Catalyst 6500 and Cisco 7600 NAM-1 and NAM-2 Maintenance Image and BIOS Requirements
Upgrading from NAM 5.0 to NAM 5.1
Upgrading Catalyst 6500 and Cisco 7600 NAM-1 and NAM-2 Maintenance Image Software
Upgrading Catalyst 6500 and Cisco 7600 NAM-1 and NAM-2 BIOS Image Software
NAM Creates Capture File on Cancel
NAM Support With Non-Cisco H.323 Voice Devices and Call Managers
Direct Flow Packets to NAM Data Port
Response Time and Voice Quality Analytics
Intelligent Application Performance
Checking the NAM Maintenance Image and BIOS Versions
NAM Appliance Support for Cisco Nexus 7000
Most Recent NAM 5.1 Information
IOS Issues That Might Affect NAM 5.1
IOS Image Incompatibility Prevents Creating SPAN Data Sources Using NAM GUI
Cisco 7600 With Redundant Supervisor Cards Running IOS Image 12.2(33)SRC2
Running IOS Image Newer Than 12.2(18)SXF5
RSPAN and ERSPAN Unsupported in IOS Image 12.2(33)SRD
Cisco Prime Network Analysis Module Software 5.1
Cisco Prime Network Analysis Module Software 5.1 Release Notes
Cisco Prime Network Analysis Module Software 5.1 User Guide
Cisco Prime Network Analysis Module Software 5.1 Command Reference
Cisco Prime Network Analysis Module Software 5.1 API Programmer Guide
Cisco Prime Network Analysis Module Software 5.1 Third Party and Open Source Copyright Notices
Cisco Prime NAM for ISR G2 SRE Documentation
Cisco 2200 Series NAM Appliance Documentation
Quick Start and Documentation Guide for the Cisco 2200 Series NAM Appliance
Installation and Configuration Guide for the Cisco NAM 2204 Appliance
Installation and Configuration Guide for the Cisco NAM 2220 Appliance
Regulatory Compliance and Safety Information for the Cisco NAM 2200 Series Appliances
Cisco Prime Network Analysis Module for Virtual Services Blades Documentation
Cisco Prime Network Analysis Module for WAAS VB Installation and Configuration Guide, 5.1
Cisco Prime Network Analysis Module (NAM) for Nexus 1010 Installation and Configuration Guide, 5.1
Obtaining Documentation and Submitting a Service Request
Cisco Prime Network Analysis Module Software 5.1 Release Notes
April 4, 2011, OL-24399-01These release notes provide general information about Cisco Prime Network Analysis Module Software 5.1, including new features and enhancements, system requirements, software upgrade, limitations and restrictions, caveats, and product documentation.
The Cisco Prime Network Analysis Module software empowers Network Managers with actionable visibility to quickly troubleshoot performance issues, ensure optimal use of network resources, and deliver consistent end-user experience.
The Cisco Prime portfolio of enterprise and service provider management offerings supports integrated lifecycle management of Cisco architectures and technologies based on a service-centric framework. Built on an intuitive workflow-oriented user experience, Cisco Prime products help increase IT productivity and reduce operations costs through innovative management solutions for the network services, infrastructure, and endpoints.
Network administrators need multifaceted visibility into the network and application to help ensure consistent and cost-effective delivery of service to end users. Knowing how traffic over the network is being used and how it is performing is essential for managing and improving the delivery of your business-critical applications. It is the foundation for establishing and verifying quality of service (QoS) policies, undertaking WAN-optimization projects, and rolling out voice over IP (VoIP). It is also the foundation for recognizing when a configuration change has unintentionally degraded application performance or for providing proof points that it is the application and not the network that is causing one of your business planning systems to perform poorly, so that the appropriate actions can then be taken.
Contents
This document includes the following sections:
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New Features and Enhancements in Cisco Prime Network Analysis Module 5.1
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New Features and Enhancements in Cisco Prime Network Analysis Module 5.1
Addition of NAM SRE Platform
The Cisco® Services Ready Engine (SRE) modules are router blades for the Cisco Integrated Services Routers Generation 2 that provide the capability to host Cisco, third-party, and custom applications. The modules have their own processors, storage, network interfaces, and memory that operate independently of the host router resources, helping to ensure maximum concurrent routing and application performance while reducing physical footprint, lowering power consumption, and simplifying administration.
Cisco Prime Network Analysis Module 5.1 introduces the Cisco Prime Network Analysis Module (NAM) software for the ISR G2 SRE platform. Benefits include higher performance levels as a result of the superior processing power and throughput capabilities of the Service Module Service Ready Engine, and greater mass storage capabilities on the Cisco Prime NAM for ISR G2 SRE.
Performance Agent Aggregation
The Performance Agent (PA) can monitor interface traffic and collect, analyze, aggregate, and export key performance analytics to a Cisco Network Analysis Module for further processing and GUI visualization. PA integration with Cisco NAM 5.1 enables you to have a cost effective way to gain visibility into Application Response Time and traffic statistics at a remote branch.
It is supported on the Cisco ISR 880, ISR 890, and ISR G2 platforms with Cisco IOS Software. Deployed with WAAS Express, this feature allows an end-to-end view into the WAN-optimized network, delivering a cost-effective and scalable solution. It correlates PA data sources (WAAS Express) and FA data sources (WAE).
The NAM will perform automatic detection of PA-exporting devices.
WAAS Central Manager Integration with NAM
The Cisco WAAS is centrally managed by a scalable, secure, and simple function called the Cisco WAAS Central Manager, which runs on Cisco WAE Appliances. The Cisco WAAS Central Manager provides a centralized mechanism for configuring features, reporting, and monitoring, and can manage a topology containing thousands of Cisco WAE nodes.
Starting with Cisco Prime Network Analysis Module 5.1, the Cisco NAM is accessible from within the WAAS Central Manager interface. The Cisco NAM integration with WAAS Central Manager provides for easier viewing of NAM reports that are directly associated with Application Response Time measurements through the WAN, in both WAAS optimized and non-optimized environments.
NAM Platforms
The following models differ in memory, performance, disk size, and other capabilities. Therefore, some allow for more features and capabilities (for example, the amount of memory allocated for capture).
NAM 5.1 software supports the following NAM models (SKU):
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NAM 5.1 software also supports the following virtual blades:
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Table 1 lists the software product numbers for NAM 5.1.
The NAM 5.1 software does not support any upgrade paths from NAM 3.x or NAM 4.x releases.
System Requirements
This section describes the platform hardware, platform software, NAM hardware, and NAM software requirements for NAM 5.1 software:
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Platform Hardware Requirements
Table 2 identifies the hardware modules and platforms required to use NAM 5.1.
At least 1 GB of memory is required to run the NAM 5.1 software on any of the supported platforms.
Using NME-NAMs with Cisco Integrated Services Routers
This section describes the requirements to use NME-NAMs with Cisco Integrated Services Router (ISR) and ISR Generation Two (G2) Platforms.
You can deploy the NME-NAM-120S and NME-NAM-80S in any network module slot in the Cisco router platforms indicated in Table 3. A Network Module (NM) Adapter Card, SM-NM-ADPTR, is required to successfully integrate the NME-NAM into supported ISR G2 platforms. The NME-NAM supports the router platforms using NAM 3.6 or later. See Table 5, Minimum Cisco ISR and ISR G2 IOS Versions Required for NAM 5.1, for the minimum IOS software requirements to support NME-NAM. Only one Cisco NAM can be installed in a Cisco branch router.
To install an NME-NAM-120S network module in supported ISR G2 platforms using the NM Adapter Card, see Installing Cisco Network Modules and Service Modules, section "Using Network Modules in Service Module Slots on Cisco 2900 Series and Cisco 3900 Series Routers":
Platform Software Requirements
Table 4 lists the Minimum Cisco Catalyst 6500 and Cisco 7600 Series IOS Versions Required for NAM 5.1.
Table 5 lists the Minimum Cisco ISR and ISR G2 IOS Versions Required for NAM 5.1 on both the NME-NAM-120S and the NME-NAM-80S.
NAM and IOS Software Requirements for Virtual Switch System
Table 6 lists the NAM and IOS software requirements for NAM blades used in a Cisco Virtual Switch System (VSS) environment.
WAAS Appliance Requirements
NAM 5.1 supports the WAVE-574 and WAE-674 WAAS appliances. Table 7 provides a description of the Cisco WAAS appliances, their components, and deployment scenarios. WAAS appliances require the following software:
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NAM SRE Requirements
NAM 5.1 introduces support on the Cisco SRE (Service Ready Engine), the SM-SRE-700 and SM-SRE-900. The Cisco® Services Ready Engine (SRE) modules are router blades for the Cisco Integrated Services Routers Generation 2 (ISR G2) that provide the capability to host Cisco, third-party, and custom applications.
Catalyst 6500 NAM-1 and NAM-2 Memory Recommendation
To optimize the performance of NAM software, particularly of NAM 5.x releases given new features that can have large table sizes, Cisco offers a field-installable memory upgrade kit that can be purchased for WS-SVC-NAM-1 and WS-SVC-NAM-2 devices. The memory upgrade kit comes with 2GB of DRAM. Its part number is MEM-C6KNAM-2GB=.
Cisco has characterized that the memory upgrade can increase the number of hosts and conversations that can be monitored by up to a factor of two (the improvement can vary depending on packet sizes monitored, burstiness of traffic, NAM features enabled, switch/router features enabled, and so on). The memory upgrade not only can improve the number of hosts and conversations monitored, but also, as a result of the foregoing, can increase the number of concurrent flows that can be monitored. This can result in improved NAM performance when the NAM is deployed in places in the network where it can see a large number of concurrent flows.
You can find information about how to upgrade your memory in the document NAM Memory Upgrade Install Note at the following URL:
http://www.cisco.com/en/US/docs/switches/lan/catalyst6500/hardware/Config_Notes/
78_18630.htmlNo memory upgrade kit is offered for the WS-SVC-NAM-1-250S and WS-SVC-NAM-2-250S, which already ship from factory with 2 GB DRAM.
Browser Requirements
Table 9 describes the browser requirements for all platforms.
Table 9 Minimum Browser Requirements
Internet Explorer
8.0
(7.0 not supported)
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Java Plug-In 1.5.0_11
Version 10.1 or greater
English Firefox
3.6
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1 At least 4 GB of memory is recommended for optimal NAM GUI performance.
2 A Java plug-in might be required to use the Java Virtual Machine (JVM).
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Catalyst 6500 and Cisco 7600 NAM-1 and NAM-2 Maintenance Image and BIOS Requirements
Table 10 lists the minimum versions of the NAM maintenance image, the maintenance image filename, and the BIOS image required for NAM-1 and NAM-2 when using NAM application image 5.1.
Table 10 NAM Maintenance Images
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VersionWS-SVC-NAM-1
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c6svc-nam-maint.2-1-3.bin.gz
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WS-SVC-NAM-2
The BIOS image is bundled with the NAM's maintenance image.
The Upgrading to NAM 5.1 section of these Release Notes provides information on:
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NAM Licensing Requirements
NAM software (for the WAAS, Nexus 1010, and SRE) requires you to install a product license in the form of a text file. An evaluation license allows you to use the software for up to 60 days, but you will be unable to log in to the NAM GUI after the evaluation license expires. When using an evaluation license, the NAM login window indicates how many days remain before the evaluation license expires.
You can provide licensing information, also known as node-locking information, during software installation or after software installation using the NAM CLI. During the NAM software installation, you will be prompted to enter a product identifier (PID) and serial number (SN).
To obtain a NAM license, go to the following URL:
http://www.cisco.com/go/license
Follow the instructions on this page to obtain a NAM license file. You will need the appliance PID and SN to obtain the license file. After you enter the PID and SN or the Product Authorization Key, a license file will be sent to you by e-mail. Store this license file on an available FTP server. Use the license install command to install the license after the NAM software installation completes.
Upgrading to NAM 5.1
This section provides the following topics:
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Supported Upgrades
NAM 5.1 does not support any upgrades from the NAM 3.x or NAM 4.x software releases on NAM devices. If you are running a NAM 3.x or NAM 4.x release, you will need to do a fresh install of NAM 5.1 (see the next section, Installing NAM Software). Also, since NAM 5.1 has a new architecture, if you are upgrading from NAM 3.x or NAM 4.x, you will lose the configuration you have currently set in your NAM. Cisco highly recommends that you back up your current configuration in case you want to go back to a previous version of NAM, where you can restore the saved configuration.
To back up your current configuration, from the NAM command line enter a config upload command like the following:
config upload ftp://server/pathThe config upload command sends a copy of the NAM running configuration to the destination you specify. The information is stored in a back-up configuration file with an ending suffix of .confg as in NAM_host-c6svc-nam-3.6.1b.confg. The destination address should be a valid server name and directory path.
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Upgrading from NAM 5.0 to NAM 5.1
The NAM software can be upgraded from NAM 5.0 to NAM 5.1 with some platforms. Table 11 shows the method that you can follow depending on the platform on which you are running the NAM.
Installing NAM Software
If you need to do a fresh install of NAM 5.1, see the Installation and Configuration Guide specific to your platform.
For Cisco 2200 Series Appliances, see the following URL:
http://www.cisco.com/en/US/products/ps10113/prod_installation_guides_list.html
For the WAAS NAM Virtual Blade, see the following URL:
http://www.cisco.com/en/US/products/ps10506/prod_installation_guides_list.html
For NAM on Nexus 1010, see the following URL:
http://www.cisco.com/en/US/products/ps10846/prod_installation_guides_list.html
For the NAM SRE, see the following URL:
http://www.cisco.com/en/US/products/ps10598/prod_module_series_home.html
For all other platforms, see the following URL:
http://www.cisco.com/en/US/products/sw/cscowork/ps5401/tsd_products_support_series_home.html
Upgrading Catalyst 6500 and Cisco 7600 NAM-1 and NAM-2 Maintenance Image Software
To upgrade the NAM maintenance image software, follow these steps.
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Step 1
You can download the latest version of the NAM maintenance image from the following URL:
http://www.cisco.com/pcgi-bin/tablebuild.pl/ws-svc-nam
The most recent NAM maintenance image software available to download is 2.1(5), and its filename is c6svc-nam-maint.2-1-5.bin.gz.
Step 2
Step 3
Router# hw-module module 9 reset hdd:1Device BOOT variable for reset = hdd:1Warning:Device list is not verified.Proceed with reload of module? [confirm]% reset issued for module 9Router#00:31:11:%SNMP-5-MODULETRAP:Module 9 [Down] Trap00:31:11:SP:The PC in slot 9 is shutting down. Please wait ...00:31:25:SP:PC shutdown completed for module 900:31:25:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (adminrequest)00:31:28:SP:Resetting module 9 ...00:31:28:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on00:33:26:%SNMP-5-MODULETRAP:Module 9 [Up] Trap00:33:26:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed00:33:26:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are nowonlineStep 4
Step 5
root@localhost# upgrade ftp-urlwhere ftp-url is the FTP location and name of the NAM software image file.
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Step 6
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Step 8
Router# hw-module module 9 reset cf:1Device BOOT variable for reset = cf:1Warning:Device list is not verified.Proceed with reload of module? [confirm]% reset issued for module 9Router#00:16:06:%SNMP-5-MODULETRAP:Module 9 [Down] Trap00:16:06:SP:The PC in slot 9 is shutting down. Please wait ...00:16:21:SP:PC shutdown completed for module 900:16:21:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (admin request)00:16:24:SP:Resetting module 9 ...00:16:24:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on00:18:21:%SNMP-5-MODULETRAP:Module 9 [Up] Trap00:18:21:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed00:18:21:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are now onlineRouter#Step 9
root@localhost# show ipStep 10
Router# hw-module module 9 resetThis example shows how to upgrade the NAM maintenance image software:
Router#Router# hw-module module 9 reset hdd:1Device BOOT variable for reset = hdd:1Warning:Device list is not verified.Proceed with reload of module? [confirm]% reset issued for module 9Router#00:31:11:%SNMP-5-MODULETRAP:Module 9 [Down] Trap00:31:11:SP:The PC in slot 9 is shutting down. Please wait ...00:31:25:SP:PC shutdown completed for module 900:31:25:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (adminrequest)00:31:28:SP:Resetting module 9 ...00:31:28:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on00:33:26:%SNMP-5-MODULETRAP:Module 9 [Up] Trap00:33:26:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed00:33:26:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are nowonlineRouter#Router# session slot 9 proc 1The default escape character is Ctrl-^, then x.You can also type 'exit' at the remote prompt to end the sessionTrying 127.0.0.91 ... OpenCisco Network Analysis Module (WS-SVC-NAM-2)login:rootPassword:Cisco Network Analysis Module (WS-SVC-NAM-2) Console, 5.0Copyright (c) 2010 by cisco Systems, Inc.WARNING! Default password has not been changed!root@localhost.cisco.com#root@localhost.cisco.com# upgrade ftp://host/pub/c6svc-nam-maint.2-1-5.bin.gzDownloading image...ftp://host/pub/c6svc-nam-maint.2-1-5.bin.gz (11065K)- [########################] 11065K | 837.65K/s11331153 bytes transferred in 13.21 sec (837.64k/sec)Uncompressing the image...Verifying the image...Applying the Maintenance image.This may take several minutes...Upgrade of Maintenance image completed successfully.root@hostname.cisco.com# exitRouter# hw-module module 9 reset cf:1Device BOOT variable for reset = cf:1Warning:Device list is not verified.Proceed with reload of module? [confirm]% reset issued for module 9Router#02:27:19:%SNMP-5-MODULETRAP:Module 9 [Down] Trap02:27:19:SP:The PC in slot 9 is shutting down. Please wait ...02:27:36:SP:PC shutdown completed for module 902:27:36:%C6KPWR-SP-4-DISABLED:power to module in slot 9 set off (adminrequest)02:27:39:SP:Resetting module 9 ...02:27:39:%C6KPWR-SP-4-ENABLED:power to module in slot 9 set on02:29:37:%SNMP-5-MODULETRAP:Module 9 [Up] Trap02:29:37:%DIAG-SP-6-BYPASS:Module 9:Online Diagnostics is Bypassed02:29:37:%OIR-SP-6-INSCARD:Card inserted in slot 9, interfaces are nowonlineRouter#Upgrading Catalyst 6500 and Cisco 7600 NAM-1 and NAM-2 BIOS Image Software
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The NAM maintenance image software also provides upgrade software for your BIOS. If the show version command indicates a BIOS version below 4.0-Rel 6.0.9, see the following procedure for performing a BIOS upgrade:
Step 1
hw-module module <module-number> reset cf:1
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session slot <module-number> processor 1
Step 3
Step 4
enable-guest
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Step 5
Step 6
The default password for the guest account is cisco.
Warning
A message such as BIOS programming complete displays when the procedure is finished, usually in less than two minutes.
Step 7
upgrade-bios
Step 8
B01MQ009.ROM
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The following output shows an example of this procedure:
---------------------------------------------------------guest@nam-test.cisco.com#upgrade-biosEnter filename of BIOS file to be programmed: B01MQ009.ROMWrite BIOS File B01MQ009.ROM to FlashWARNING: Removing or powering down this module during BIOS programming may resul t in the module unable to come online!Erasing old BIOS...Programming new BIOS...DONEVerifying new BIOS...DONEBIOS programming completeguest@nam-test.cisco.com#---------------------------------------------------------Step 9
hw-module module <module-number> reset hdd:1
Step 10
show version
The output of the show version command should look something like the following:
BIOS Version: 4.0-Rel 6.0.9This show version command output indicates that the most recent BIOS version (4.0-Rel 6.0.9) is installed.
You can now reboot the NAM Application image and resume normal NAM operation.
Limitations and Restrictions
The following limitations and restrictions currently apply to the NAM 5.1 software release:
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NAM Creates Capture File on Cancel
If you are using a Cisco 2200 Series appliance, and during Capture > Packet Capture/Decode > Files you click on the Download button, a xxx.pcap file is created regardless of whether you accept the download action or cancel it. This is why one capture done from a Cisco 2200 Series appliance may have an extra file, while another from a different platform may not.
NAM Support With Non-Cisco H.323 Voice Devices and Call Managers
NAM voice call monitoring may not function properly with some of the non-Cisco voice devices and Call Managers such as Avaya. This is only for non-Cisco voice devices. Cisco IP Phone and Call Managers do not have any problems.
ACS Version Supported
The only ACS server versions supported are ACS versions 5.1 and 4.2.
Direct Flow Packets to NAM Data Port
If you use a NAM-2 device, either WS-SVC-NAM-2 or WS-SVC-NAM-2-250S, we recommend that you direct all packets for the same flow to the same data port.
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NAM-2 devices have two data ports (DATA_PORT1 and DATA_PORT2), but the packets received on these two ports are not well merged in respect to the order in which the packets are received. When packets for a given flow are split into two data ports, it might impact the calculation of application response time (ART) metrics and voice quality metrics.
No Default CLI Password
For security purposes, beginning with NAM 4.1, we no longer provide a default root password. After you install NAM 5.1, you must specify a password for the root account. Store this password in accordance with your site's security policies. You will need the root account password for additional software upgrades.
Response Time and Voice Quality Analytics
The calculation of Application Performance Response Time and voice quality metrics in NAM 5.0 depends on the actual packet arrival time and packet sequences. In events such as packet drops, duplicated packets, or asymmetric routing, the NAM might not be able to calculate accurate quality metrics for the associated polling interval.
You should pay attention to the NAM syslog messages and system alerts to remain aware of any packet drops or duplicated packets occurrences.
Intelligent Application Performance
Due to the way NAM 5.1 processes packets in a TCP connection, response time monitoring on WAAS data sources probably will not include the first response of the TCP connection. This occurs because the WAAS optimization engine might not be able to determine to which optimized or non-optimized segment the first few packets belong.
This issue will be noticed when you monitor a TCP connection that has only a single response. No response time will be reported for this connection. The NAM determines response time by taking the average response time over multiple TCP connections. Because most TCP connections have multiple responses, this issue is generally unnoticed over a longer period of monitoring.
Checking the NAM Maintenance Image and BIOS Versions
NAM 5.0 software requires that you use the correct NAM maintenance image and BIOS versions. The recommended BIOS version for NAM 5.0 software is BIOS 6.0.9.
The recommended MP version depends on the NAM model. See Table 10 for the recommended maintenance image for each NAM platform. If you need to upgrade your NAM maintenance image, see Upgrading Catalyst 6500 and Cisco 7600 NAM-1 and NAM-2 Maintenance Image Software.
NAM Appliance Support for Cisco Nexus 7000
With the deployment flexibility the new Cisco NAM 2200 Series appliances offer, you now have a NAM solution to gain visibility into network and application performance for the Cisco Nexus 7000 Series switches. The Cisco NAM 2200 Series appliances provide core NAM functionality to support the Cisco Nexus 7000 Series including monitoring, reporting, capturing data and alarms. The NAM appliances support features such as traffic analysis, Intelligent Application Performance (IAP) monitoring, differentiated services analysis, and voice quality monitoring. The same NAM software image supports all tested infrastructure devices.
The Cisco NAM 2200 Series appliances do not yet offer the same level of management interface support they offer other tested devices, such as the Catalyst 6500 Series switches. This affects the following NAM functions:
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Support for both NBAR-PD and MPLS functionality is not available for the Nexus 7000.
Restrictions for NME-NAMs
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The NAM provides Layer 3 and higher layer information about the original packets. The Layer 2 header is modified by the router when it forwards the packets to the NAM, so the Layer 2 information that the NAM records is not applicable to the original packets.
Most Recent NAM 5.1 Information
To see the most recent version of the NAM 5.1 User Guide, see the technical documentation for the Network Analysis Module on www.cisco.com:
http://www.cisco.com/en/US/products/sw/cscowork/ps5401/tsd_products
_support_series_home.htmlIOS Issues That Might Affect NAM 5.1
The following IOS issues might affect your use of NAM 5.1 depending on other software versions.
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IOS Image Incompatibility Prevents Creating SPAN Data Sources Using NAM GUI
An issue with the supervisor card and IOS images 12.2(18)SXF9 and 12.2(33)SRB1 prevents you from creating SPAN data sources (SPAN sessions) using the NAM GUI. (This issue is described in CSCse98807.)
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You can also use switch command-line interface (CLI) commands to create SPAN sessions, or you can use other IOS releases on the supervisor card, such as 12.2(18)SXF10 or 12.2(33)SRB2, that fix this IOS issue.
On affected systems, when you attempt to use the NAM GUI to create a SPAN session by choosing
Setup > Data Source and clicking Create, the NAM GUI displays no information for the Destination Port. This prevents you from creating the SPAN session.Cisco 7600 With Redundant Supervisor Cards Running IOS Image 12.2(33)SRC2
You might experience an error condition with a Cisco 7600 chassis that has redundant supervisor cards running the 12.2(33)SRC2 IOS image and a NAM service blade. The error occurs when you perform a sequential boot of the two supervisor cards because the secondary (standby) supervisor does not go into proper standby mode.
You can find more information about this issue in Field Notice #63179.
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This problem does not occur:
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Problem Symptom
When the primary supervisor functions as a standalone with the secondary supervisor card in RPR mode, the Cisco 7600 chassis functions normally (as if it has a standalone supervisor card). A switchover causes the system to be unavailable for up to three minutes because the secondary supervisor card is not in proper standby mode.
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Solution
This problem requires you to downgrade the IOS image from 12.2SRC2 to 12.2SRC1. Account teams will help you do this if needed.
Running IOS Image Newer Than 12.2(18)SXF5
If you upgrade your IOS to an image newer than 12.2(18)SXF5, you remain vulnerable to a security issue where IOS switches the SNMP communication between the NAM and the SUP from inband to EOBC.
Due to this issue, you should not apply the NAM CLI command supervisor address <sup-address>. To remove this configuration from the NAM, use the negating form of the command,
no supervisor address.
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RSPAN and ERSPAN Unsupported in IOS Image 12.2(33)SRD
The ERSPAN command is not working properly in NAM 5.1 when using IOS image 12.2(33)SRD. The problem is noticed when you attempt to configure a destination on the NAM in ERSPAN or RSPAN sub-mode.
After issuing the command:
destination analysis-module 3 data-port 1
Where module 3 is the NAM you have set up to monitor (using the command monitor session 1 type erspan-destination), the configured destination cannot be found.
This problem also affects the local SPAN (with sub-mode configuration).
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Caveats
This section provides information about active anomalies in the NAM 5.1 software.
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To obtain more information about known problems, access the Cisco Software Bug Toolkit at the following URL:
http://www.cisco.com/pcgi-bin/Support/Bugtool/home.pl
Known Anomalies in NAM 5.1
Table 13 provides a list of known anomalies in NAM 5.1 software. Each anomaly includes a description of the symptom, conditions in which the anomaly occurs, and any workaround.
Resolved Anomalies in NAM 5.1
Table 13 provides a list of resolved anomalies in NAM 5.1 software. Each anomaly includes a description of the symptom, conditions in which the anomaly occurs, and any workaround.
Documentation
Cisco Prime Network Analysis Module Software 5.1
This section provides a list of the Cisco Prime Network Analysis Module Software 5.1 software documentation. You can find links to all NAM software documentation at the following URL:
http://www.cisco.com/en/US/products/sw/cscowork/ps5401/tsd_products
_support_series_home.htmlThe following is a list of the documentation, in the order in which you should address it.
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Cisco Prime Network Analysis Module Software 5.1 Release Notes
OL-24399-01
The Cisco Prime Network Analysis Module 5.1 Release Notes provide a collection of information including software and hardware compatibility and information about new features, requirements, and anomalies that might exist.
Cisco Prime Network Analysis Module Software 5.1 User Guide
OL-24410-01
The Cisco Prime Network Analysis Module 5.1 User Guide describes how to use the Cisco Prime Network Analysis Module and NAM 5.1 user software.
http://cisco.com/en/US/docs/net_mgmt/network_analysis_module
_software/5.1/user/guide/nam51_ug.htmlCisco Prime Network Analysis Module Software 5.1 Command Reference
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The Cisco Prime Network Analysis Module 5.1 Command Reference provides information about how to use the NAM command-line interface to manage the NAM devices supported by NAM 5.1 software, including:
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Cisco Prime Network Analysis Module Software 5.1 API Programmer Guide
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The Cisco Prime Network Analysis Module 5.1 API Programmer Guide describes APIs that are available to connect to the NAM system. The NAM API provides a mechanism for provisioning and retrieving data from the NAM servers using an eXtensible Markup Language (XML) interface. The API utilizes REpresentational State Transfer (REST) methodology to execute requests (web services) over HTTP or HTTPS by sending the XML data to the API server.
The developers who use the APIs should have an understanding of a high-level programming language such as Java or an equivalent.
The Cisco Prime Network Analysis Module 5.1 API Programmer Guide is available on the Cisco NAM Technology Center. The Cisco NAM Technology Center is an online resource for additional downloadable Cisco NAM support content, including help for developers who use Cisco NAM application programming interfaces (APIs). The website provides information, guidance, and examples to help you integrate your applications with Cisco NAM. It also provides a platform for you to interact with subject matter experts. To view the information on the Cisco NAM Technology Center website, you must have a Cisco.com account with partner level access, or you must be a Cisco NAM licensee. You can access the Cisco NAM Technology Center at http://developer.cisco.com/web/nam/home.
Cisco Prime Network Analysis Module Software 5.1 Third Party and Open Source Copyright Notices
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The Cisco Prime Network Analysis Module 5.1 Third Party and Open Source Copyright Notices provides a listing of all copyright notices for the open source third-party software used in NAM 5.1.
Cisco Prime NAM for ISR G2 SRE Documentation
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The Cisco Prime Network Analysis Module (NAM) for ISR G2 SRE Installation and Configuration Note provides detailed steps to install the NAM on an ISR G2 SRE and configure the NAM.
Cisco 2200 Series NAM Appliance Documentation
This section describes the Cisco 2200 Series NAM Appliance documentation.
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Quick Start and Documentation Guide for the Cisco 2200 Series NAM Appliance
78-18440-01
The Quick Start and Documentation Guide for the Cisco 2200 Series NAM Appliance is available online at the following URL:
http://www.cisco.com/en/US/products/ps10113/products_documentation_roadmaps_list.html
This document contains a description of the documentation for the NAM appliance and NAM software and information about how to get started with the NAM appliance.
Installation and Configuration Guide for the Cisco NAM 2204 Appliance
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The Installation and Configuration Guide for the Cisco NAM 2204 Appliance provides information to help you install and configure the NAM 2204 appliance. This guide includes overview information and details about how to install the appliance, connect the appliance to power and the device it monitors, configure the appliance, log in, and get started setting up the appliance to monitor the device.
The Installation and Configuration Guide for the Cisco NAM 2204 Appliance is an online only document you can find at the following URL:
http://www.cisco.com/en/US/docs/net_mgmt/network_analysis_module_appliance/5.1/
2204/instcfg2204.htmlInstallation and Configuration Guide for the Cisco NAM 2220 Appliance
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The Installation and Configuration Guide for the Cisco NAM 2220 Appliance provides information to help you install and configure the NAM 2220 appliance. This guide includes overview information and details about how to install the appliance, connect the appliance to power and the device it monitors, configure the appliance, log in, and get started setting up the appliance to monitor the device.
The Installation and Configuration Guide for the Cisco NAM 2220 Appliance is an online only document you can find at the following URL:
Regulatory Compliance and Safety Information for the Cisco NAM 2200 Series Appliances
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The Regulatory Compliance and Safety Information for the Cisco NAM 2200 Series Appliances is a printed document that ships with the NAM appliance and is also available online at the following URL:
The Regulatory Compliance and Safety Information for the Cisco 2200 Series NAM Appliances contains regulatory compliance and safety information for the Cisco 2200 Series NAM appliances.
Cisco Prime Network Analysis Module for Virtual Services Blades Documentation
The following URL provides links to product support, additional product literature, software, and other helpful information for the Cisco WAAS NAM Virtual Blade:
http://www.cisco.com/en/US/products/ps10506/index.html
The following URL provides links to product support, additional product literature, software, and other helpful information for the Nexus 1010 NAM Virtual Blade:
http://www.cisco.com/en/US/products/ps10846/tsd_products_support_series_home.html
Cisco Prime Network Analysis Module for WAAS VB Installation and Configuration Guide, 5.1
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The Cisco Prime Network Analysis Module (NAM) for WAAS VB Installation and Configuration Guide, 5.1 provides detailed steps to install the NAM VSB on a WAAS appliance and configure the NAM VSB.
Cisco Prime Network Analysis Module (NAM) for Nexus 1010 Installation and Configuration Guide, 5.1
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The Cisco Prime Network Analysis Module (NAM) for Nexus 1010 Installation and Configuration Guide, 5.1 provides detailed steps to install the NAM VSB on a Nexus 1010 switch and configure the NAM VSB.
Related Documentation
This section provides information about other documentation related to the Network Analysis Module and NAM 5.0 software.
NAM-1 and NAM-2
Catalyst 6500 Series Switch and Cisco 7600 Series Router Network Analysis Module
Installation Note, 5.1Catalyst 6500 Series Switch and Cisco 7600 Series Router Network Analysis Module
Installation Note, 5.0Catalyst 6500 Series Switch and Cisco 7600 Series Router Network Analysis Module
Installation Note, 4.2Catalyst 6500 Series Switch and Cisco 7600 Series Router Network Analysis Module
Installation Note, 4.1Catalyst 6500 Series Switch and Cisco 7600 Series Router Network Analysis Module
Installation Note, 4.0http://www.cisco.com/en/US/docs/net_mgmt/network_analysis_module
_software/4.0/switch/configuration/guide/swinstcfg.htmlCatalyst 6500 Series Switch and Cisco 7600 Series Router Network Analysis Module
Installation Note, 3.6Catalyst 6500 Series Switch and Cisco 7600 Series Router Network Analysis Module
Installation Note. 3.5NME-NAM
Cisco Branch Routers Series Network Analysis Module (NME-NAM-120S) Installation and Configuration Note, 5.1
Cisco Branch Routers Series Network Analysis Module (NME-NAM-120S) Installation and Configuration Note, 5.0
Cisco Branch Routers Series Network Analysis Module (NME-NAM-120S) Installation and Configuration Note, 4.2
Cisco Branch Routers Series Network Analysis Module (NME-NAM-120S) Installation and Configuration Note, 4.1
http://www.cisco.com/en/US/docs/net_mgmt/network_analysis_module_software/
4.1/branch_router/configuration/guide/BRincfg_120S.htmlCisco NAM Enhanced Network Modules
http://www.cisco.com/en/US/docs/routers/access/interfaces/nm/hardware/
installation/guide/namnme.htmlInstalling Cisco Network Modules and Service Modules
Cisco 3800 Series Hardware Installation
http://cisco.com/en/US/docs/routers/access/3800/hardware/installation/
guide/hw.htmlCisco 3700 Series Routers Hardware Installation Guide
http://www.cisco.com/en/US/docs/routers/access/3700/hardware/
installation/guide/3700hig.htmlInstalling Network Modules in Cisco 2800 Series Routers
http://www.cisco.com/en/US/docs/routers/access/2800/hardware/
installation/guide/08_hw.htmlObtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at the following URL:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1005R)
