Cisco Multicast Manager 3.0 User Guide
Diagnostics

Table Of Contents

Diagnostics

SG Diagnostics

Packet Monitoring

L2 Diagnostics

L2 Multicast Information

L2 Host IP Addresses

Miscellaneous Diagnostics

RP Status

RP Summary

Video Probe Status

MSDP Status

Network Status

Locate a Host

Tools

IGMP Diagnostics

Top Talkers

Health Check

MVPN

6500/7600 Troubleshooting

Full Trace

Diagnostics

Troubleshooting

SNMP Utilities

IGMP Cache

PIM Neighbor

CRM Diagnostics

Create Baseline

Check Routing Table


Diagnostics


This chapter covers:

SG Diagnostics, page 6-1

L2 Diagnostics, page 6-2

Miscellaneous Diagnostics, page 6-3

Tools, page 6-6

CRM Diagnostics, page 6-11

SG Diagnostics

Packet Monitoring

To plot packet monitoring:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select S,G Diagnostics.

Step 3 Select Packet Monitoring.

Field
Description

Select a Device

Select a device from the drop-down list.

Source

Select a source from the drop-down list.

Group

Select a group from the drop-down list.

Reset SG List

Clears any entries and refreshes the source and group lists.

Samples

Enter the sample value.

Interval

Enter the interval value.

Graph

Select the graph type.

Value

Select the value that the chart will display.

Plot

Plot the graph for the values that you enter.


The Packet Monitoring page contains the following fields and buttons:

Step 4 The Packet Monitoring page appears. In the Source File field, click Save As to retain the parameters for future diagnostic reference.

Figure 6-1

Example of a Plotted Packet Monitoring Chart


Note To access saved plots, Select saved plot field and click Show.



L2 Diagnostics

L2 Multicast Information

To query L2 multicast information:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select L2 Diagnostics.

Step 3 Select L2 Multicast Info.

Field
Description

Username

Enter the username.

Password

Enter the password.

Select a Switch

Select a switch.

Query

Run the query using the set parameters.


The Layer 2 Multicast Information page contains the following fields and buttons:


L2 Host IP Addresses

To query host IP addresses:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select L2 Diagnostics.

Step 3 Select L2 Host IPs.

Field
Description

Username

Enter the username.

Password

Enter the password.

Select Switches

Select switches.

Query

Runs the query using the set parameters.


The Layer 2 Host IPs page contains the following fields and buttons:


Miscellaneous Diagnostics

RP Status

To view RP status:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select Miscellaneous Diagnostics.

Step 3 Select RP Status.

Step 4 Select a router and click Show.

RP status is displayed, including RP set and RP state.

Figure 6-2 RP Status Table


RP Summary

To view the RP summary:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select Miscellaneous Diagnostics.

Step 3 Select RP Summary.

Step 4 Click an RP link.

PIM neighbor information is displayed.

Figure 6-3 RP Status Table


Video Probe Status

To view video probe status:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select Miscellaneous Diagnostics.

Step 3 Select Video Probe Status.

Step 4 Click a probe link.

Step 5 Click Monitor Probes.


MSDP Status

To view MSDP status:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select Miscellaneous Diagnostics.

Step 3 Select MSDP Status.

A table will appear populated with all MSDP Status for that domain.

Step 4 Select a MSDP Router from the drop-down menu and click Peer Info to view the peer information.

Step 5 Select a MSDP Router from drop-down and click SA Cache Info to view SA Cache information.


Network Status

The Network Status page displays the status of all routers. This table displays each router name and the amount of time that the system has been up. Routers that are not responding are highlighted in red.

To view network status:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select Miscellaneous Diagnostics.

Step 3 Select Network Status


Locate a Host

To locate a host:


Step 1 From the Multicast Manager menu, select Diagnostic.

Step 2 Select Miscellaneous Diagnostics.

Step 3 Select Locate Host.

Step 4 Enter an IP address.

Step 5 Click Locate.


Tools

IGMP Diagnostics

To run IGMP diagnostics:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select Tools.

Step 3 Select IGMP Diagnostics.

The IGMP Diagnostics page contains the following fields and buttons:

Field
Description

Select a Group

Select a group from the drop-down list.

Select a Router

Select one or more routers.

Select Diagnostic Type

Select the diagnostic type.

Output Filter

To display failures, check the Show Failure box.

Run

Create an IGMP cache.



Top Talkers

To view top talkers:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select Tools.

Step 3 Select Top Talkers.

The Top Talkers page contains the following fields and buttons:

Field
Description

Select a Device

Select a device from the drop-down list.

Username

Enter the username.

Password

Enter the password.

Polling Interval

Select a polling interval.

Top Talker

Create a list of top talkers.



Health Check

To run a health check:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select Tools.

Step 3 Select Health Check.

Step 4 Select a baseline from the Select Health Check list.

Step 5 Click Run.


MVPN

The MVPN tool displays the Virtual Routing and Forwarding (VRF) Table configurations and Provider Edge (PE) Device configurations.

To view MVPN diagnostics:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select Tools.

Step 3 Select MVPN.

Every VFR and PE configuration is displayed.

Step 4 Click on a device to view the details.


6500/7600 Troubleshooting

Full Trace

To view a full trace:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select Tools.

Step 3 Select 6500/7600 Troubleshooting.

Step 4 Select Full Trace.

The Full Trace page contains the following fields and buttons:

Field
Description

Select a Device

Select a device from the drop-down list.

Source

Select a source from the drop-down list.

Group

Select a group from the drop-down list.

Reset SG List

Clears any entries and refreshes the source and group lists.

Service Type

Select a service type from the drop-down list.

Run Full Trace

Click the Run Full Trace button to launch a full trace.



Diagnostics

To view 6500/7600 Troubleshooting Diagnostics:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select 6500/7600 Troubleshooting.

Step 3 Select Diagnostics.

The Diagnostics page contains the following fields and buttons:

Field
Description

Select a Device

Select a device from the drop-down list.

Source

Select a source from the drop-down list.

Group

Select a group from the drop-down list.

Reset SG List

Clears any entries and refreshes the source and group lists.

Service Type

Enter the service type.

Polling Interval

Enter the interval value.

Username

Enter the user name.

Password

Enter the password.

Enable Password

Enter the enable password.

Run Diagnostics

Launch a diagnostic trace.



Troubleshooting

To view 6500/7600 troubleshooting diagnostics:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select 6500/7600 Troubleshooting.

Step 3 Select Troubleshooting.

The Troubleshooting page contains the following fields and buttons:

Field
Description

Select a Device

Select a device from the drop-down list.

Source

Select a source from the drop-down list.

Group

Select a group from the drop-down list.

Reset SG List

Clears any entries and refreshes the source and group lists.

Username

Enter the user name.

Password

Enter the password.

Enable Password

Enter the Enable password.

Command

Select a command from the drop-down list.

Run Command

Launch a troubleshooting trace.



SNMP Utilities

IGMP Cache

To view the IGMP cache:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select SNMP Utils.

Step 3 Select IGMP Cache.

The IGMP Cache page contains the following fields and buttons:

Field
Description

Select a Router

Select a router from the drop-down list.

Group

Select a group from the drop-down list.

Show

Display the IGMP cache.



PIM Neighbor

To view a PIM neighbor:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select SNMP Utils.

Step 3 Select PIM Neighbor.

The PIM Neighbor page contains the following fields and buttons:

Field
Description

Select a Device

Select a device from the drop-down list.

Select a Neighbor Router

Select a neighbor router from the drop-down list.

Show

Display the relationship between the device and its neighbor.



CRM Diagnostics

Create Baseline

To create a routing table baseline:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select CRM Diagnostics.

Step 3 Select Create Baseline.

The Create Routing Table Baseline page contains the following fields and buttons:

Field
Description

Routing Table Type

Select either Unicast or Multicast.

Select a Router

Select a router.

Baseline

Enter a baseline. If you check the box next to the baseline name, you can replace an existing value.

CPU Threshold

The CPU utilization of the router will be checked first to determine if a query of the routing table is acceptable based upon the configured CPU threshold. A value of -1, indicates that the routing table should be queried without checking CPU utilization.

Run

Click Run to create a routing table baseline.



Check Routing Table

To check a routing table baseline configuration:


Step 1 From the Multicast Manager menu, select Diagnostics.

Step 2 Select CRM Diagnostics.

Step 3 Select Check Routing Table.

The Check Routing Table Baseline page contains the following fields and buttons:

Field
Description

Routing Table Type

Select either Unicast or Multicast.

Select a Router

Select a router.

Baseline

Select a baseline from the drop-down list.

CPU Threshold

The CPU utilization of the router will be checked first to determine if a query of the routing table is acceptable based upon the configured CPU threshold. A value of -1, indicates that the routing table should be queried without checking CPU utilization.

Run

Run a check on the routing table baseline.