Table Of Contents

Symbols - A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W - X -

Index

Symbols

* (asterisk), in Cisco IPICS Administration Console windows 1-9, 1-12

A

About, in Administration Console 1-14

accessing

Activity Log Management window 2-72

Activity Log Options window 2-76

Administration Console 1-11

Channels window 2-3

Descriptors window 9-35

Dial Engine drawer 8-1

Download IDC window 4-2

IDC Installer window 2-94

IDC Regions window 2-96

IDC Versions window 2-87

Incidents window 2-59

License Management window 2-64

Locations window 2-31

Multicast Pool window 2-34

My Profile window 4-1

online help 1-14

Ops View window 7-2

Options window 2-77

Policy Management drawer 6-1

Radios window 9-7

RMS window 2-39

UMS window 2-50

User Groups window 3-29

Users window 3-2

Virtual Talk Groups window 5-1

action

activate VTG 6-5

definition 6-1

deleting 6-12

dial-out 6-6, 6-11

in multi-purpose type policy 6-8

invite to VTG 6-5, 6-8

managing 6-5

notification 6-5

overview 6-5

reactivating 6-19

VTG add participants 6-6, 6-10

activating

policy 6-16

RMS 2-44

VTG 5-12, 6-8

active

channel state in Channel window, described 2-7

incident 2-58

multicast address 2-35, 2-38

VTG, managing 5-2, 5-11

active users

fields, described 2-69

viewing information for 2-69

activity log

described 2-72

downloading 2-73

downloading, archived 2-74

managing 2-71

managing activity types per ops view 2-75

options per ops view 2-75

types 2-75

understanding the Activity Log Management window 2-72

viewing 2-73

activity log retention period, setting described 2-78

adding

alert tone set 2-91

channel 2-5

channel group 2-22

locations 2-32

multicast address to multicast pool 2-36

radio 9-8

radio and tone descriptors 9-36

regions 2-96

RMS 2-45

sequence of multicast addresses to multicast pool 2-36

UMS 2-56

user 3-4

user group 3-31

VTG 5-6

address

e-mail, of user 3-8

information for user 3-7

multicast address 2-35

of user, in user profile 4-4

street, of user in Users window 3-8

Address Information tab 3-7

Administration Console

accessing 1-11

Authentication window 1-11

client system requirements 1-11

displaying current data 1-10

exiting 1-12

logging in 1-11

logging out 1-12

obtaining information about 1-14

online help 1-14

overview 1-8

refreshing 1-10

timeout 1-14

advanced IDC permissions 3-12

advanced IDC permissions, field described 4-6

alerting tones

See alert tones

alert notification 6-7

alert tones

adding 2-91

associating ops views 2-92

creating alert tone sets 2-90

deleting 2-93

managing 2-89

viewing or editing alert tone sets 2-92

allow complex key setting

end devices for users 3-12

IPICS options 2-86

user profile 4-6

allow latch

channel 2-12

field in user profile 4-6

in IDC tab 3-12

radio 9-13

allow secure channel patch

end device for users 3-12

IPICS options 2-86

user profile 4-6

all role, described 1-7, 3-8

archived incident

archive file name 2-79

configuring 2-78

maximum file size 2-78

retention period 2-78

run archive at 2-79

associating

alert tones to ops views 2-92

channel with user 3-18

ops views with user group 3-33

ops view with user 3-25

phone with user 3-19

policy with user 3-20, 6-15

radio with user 3-22

user with policy 3-20, 6-15

Associations tab 3-12

audio, disable 3-12

audio client 1-6

Authentication window 1-11

B

backup and restore operations

overview 11-1

performing 11-1

browser

guidelines for using 1-10

memory issues 1-11

pop-up windows, disabling blocking 1-10

refreshing windows 1-10

C

calculating DSPs A-12

CAP XML file, for external notification B-4

caveats 9-6

changing status of VTG 5-12

channel

active state 2-14

active status 2-7

adding

new 2-5

to VTG template 5-5

allow association to users, field described 2-6

allow latch, described 2-12

allow use in VTGs field, described 2-7

associated 3-23

associated ops view, field described 2-11

associating

radio signals with user 2-18

to ops views 2-16

user with 3-18

with user 2-17

available 3-23, 3-33

changing status 2-14

channel color, field described 2-12

channel region, field described 2-12

channel selector, field described 2-10

deleting

from a channel group 2-25

from system 2-20

described 2-2

descriptor, field described 2-10

disabled status 2-7

disabling 2-14

editing information 2-5

enabled status 2-7

enable latch, field described 2-12, 9-13

enable VAD, field described 2-12

enabling 2-14

IDC region field described 2-12

in inactive VTG 5-5

listen only, field described 2-12

location 2-9

location, field described 2-9

mixing secure and non-secure in VTG 5-5

multicast address, field described 2-9

multicast address port, field described 2-9

name, field described 2-6

radio, field described 2-10

removing

from channel group 2-25

from system 2-20

RX mute during PTT, field described 2-11

search for in VTG window 5-24

secure, field described 2-6

status 2-7

type, field described 2-8

unavailable for VTG 5-22

viewing

associations 2-19

information 2-5

Channel dashboard

elements 12-3

overview 12-3

channel group

adding

new 2-22

to VTG template 5-5

associated ops view, field described 2-23

associated VTG 2-25

associated VTG status 2-25

associating ops views to 2-26

channels in 2-2

deleting 2-27

deleting a channel from 2-25

described 2-2

editing information 2-23

name 2-23

removing

channel from 2-25

from system 2-27

viewing

associations 2-25

information 2-23

Channel Selector Permissions 3-23

channel selectors

associated channel field, described 9-5

enabled status check box 9-5

label 9-5

Cisco 10-3

Cisco IOS documentation 1-xxii

Cisco IPICS

Administration Console 1-8

database

backing up 11-3

logs 11-14

restoring 11-9

deployment options 1-3

getting started 1-1

hardware components 1-3

initial configuration 1-1

IP multicast address guidelines for 2-36

logging in to 4-1

Login window 4-1

overview 1-1, 1-3

Restrict Operator Role assignments 2-79

role 1-7

server 1-4

session timeout period setting 2-78

setting up 1-1

software components 1-3

Cisco IPICS policy engine

See policy engine

Cisco IPICS server

Administration Console 1-8

described 1-4

SSL certificate on E-1

usage guidelines 1-9

Cisco IPICS service

about D-1

configuring

for Cisco Unified Communications Manager D-1

for Cisco Unified Communications Manager Express D-3

disabling log in D-2

subscribing to D-3

using D-4

Cisco IPICS session timeout 2-78, 2-79

Cisco IPICS session timeout period, setting described 2-78

Cisco IP Interoperability and Collaboration System

See Cisco IPICS

Cisco router

function in a Cisco IPICS deployment 1-6

Cisco Security Agent documentation 1-xxii

Cisco Unified Communications Manager

configuring as SIP provider 8-32

configuring Cisco IPICS service for D-1

documentation 1-xxi

function in a Cisco IPICS deployment 1-6

Cisco Unified Communications Manager Express

configuring as SIP provider 8-35

configuring Cisco IPICS service for D-3

documentation 1-xxi

Cisco Unified IP Phone

accessing Cisco IPICS service from D-4

allow latch 3-12

audio 3-12

dial login for 3-9

digit ID 3-10, 4-4

digit password 3-10

disable 3-10

documentation 1-xxi

high availability, affect on 10-8

latching 3-12

listen only 3-12

managing for user 3-10

mute 3-10

subscribing to Cisco IPICS service D-3

timeout period setting 2-78

unmute 3-10

user in VTG 5-14

using as a PTT device D-1

client

log out, setting described 2-84

maximum video size, setting described 2-84

update poll, setting described 2-83

cluster view daemon, trace file 8-3

codec

field described 2-10

for policy engine 8-29

radio 9-9

communications preferences

configuring 3-14

described 3-13

managing 3-13

complex key setting

end devices for users 3-12

IPICS options 2-86

connection type, multicast address 2-35, 2-38

control function permissions 3-23

control functions 3-24

controllers

configuring T1/E1 controllers A-4

on RMS 2-43

copying a user 3-4

customized script prompts

codec 8-12

deleting 8-14

described 8-11

downloading 8-13

renaming 8-14

uploading 8-12

viewing list of 8-12

Customized Script Prompts window 8-12

D

Dashboard window, overview 12-1

database

backing up 11-3

choosing a backup destination 11-8

manually starting database server 11-19

options

changing 11-6

default 11-6

restoring 11-10

restoring 11-9

troubleshooting

backup procedure 11-15

restore procedure 11-15

database log 10-14

Database Management window

overview 11-2

tabs inside of 11-2

database replication block state 10-14

database updates 10-14

DDRBLOCK 10-14

deactivated

RMS 2-44

RMS status 2-43

VTG 5-13

deactive, incident 2-58

DEBUG-level error messages 12-10, 12-13

debug trace level 8-3

dedicated-dial-engines.xml file B-2

default language folder 8-8

default tone sequences, configuring 9-6

deleting

action from policy 6-12

alert tones 2-93

channel

from channel group 2-25

from system 2-20

channel group 2-27

descriptors 9-38

IDC

regions 2-97

versions 2-89

incident 2-63

languages 8-9

locations 2-33

multicast address 2-38

policy 6-16

radio 9-18

radio and tone descriptors 9-38

RMS 2-48

spoken names prompts 8-20

trigger from policy 6-14

UMS 2-57

user 3-28

user group 3-35

VTG 5-11

deployment, of Cisco IPICS 1-3

descriptors

deleting 9-38

managing radio and tone 9-21

updating 9-37

diagnostic information

downloading 12-8

viewing 12-6

Diagnostics window

diagnostic summary pane, described 12-8

elements 12-6

overview 12-1, 12-6

dial engine

codec 8-29

configuring B-2

described 8-1

for external notification B-2

parameters 8-28

services

obtaining information about 8-2

status 8-2

trace file 8-3

Dial Engine drawer, accessing 8-1

dial engine script

See scripts 8-21

Dial Engine Script notification 6-7

dial-in

assigning to ops view 7-13

configuring SIP provider for 8-32

SIP trunk 8-34

dial-in floor 6-22

dialing out to participants in an active VTG 5-19

dial-in phone

disable 3-10

high availability, affect on 10-8

listen only 3-12

managing for user 3-10

mute 3-10

unmute 3-10

dial login

configuring 3-9

described 3-9

Dial Login tab 3-9

Dial notification 6-7

dial-out

action 6-6, 6-11

configuring SIP provider for 8-32

SIP trunk 8-34

dial preferences

configuring 3-14

described 3-14, 4-7

order of 3-17

dial prefix 8-30

digit ID 3-10, 4-4

digit password (PIN) 3-10, 4-5

direct dial

adding numbers 8-31

deleting numbers 8-32

described 8-29

dial prefix 8-30

updating numbers 8-31

viewing information about numbers 8-31

Direct Dial Management window 8-30

direct dial numbers

managing 8-29

viewing list 8-30

disable

Cisco Unified IP Phone 3-10

IDC attributes in an active VTG 5-19

latch in User Details window 5-17

UMS 2-55

user 3-27

disable audio, in user profile 4-6

disabled channel 2-7

disabled user 3-27

disable IDC activity log upload, setting described 2-84

disable RMS comparator, setting described 2-77

disabling

audio 3-12

dial-in phone 3-10

end device 3-10

IDC 3-10

listen only 3-12

radio 9-17

voice activation detection (VAD) 3-12

dispatcher role

described 1-7, 3-8

responsibilities 5-1

documentation

Cisco IOS 1-xxii

Cisco Security Agent 1-xxii

Cisco Unified Communications Manager 1-xxi

Cisco Unified Communications Manager Express 1-xxi

Cisco Unified IP Phones 1-xxi

session initiation protocol (SIP) 1-xxii

downloading

activity logs 2-73

archived activity logs 2-74

IDC 4-2

DS0

destination 2-47

disabling 2-47

enabling 2-47

in loopback 2-46

source 2-47

status 2-47

ds0 groups, configuring A-4

dspfarm

calculating DSPs A-12

checking configuration A-12

DSP resource pool A-12

enabling A-12

DSPs A-12

dump

memory trace 8-6

threads trace 8-6

E

E1 timeslots A-5

e-mail

address of user 3-8

notification

action 6-6

preference 3-14, 4-7

system event C-1

enable

IDC attributes in an active VTG 5-19

latch in User Details window 5-17

radio 9-17

UMS 2-55

user 3-27

enabled

channel 2-7

user 3-27

enable voice activity detection (VAD), field described 2-12

enabling

Cisco Unified IP Phone 3-10

dial-in phone 3-10

end device 3-10

IDC 3-10

listen only 3-12

UMS 2-55

voice activation detection (VAD) 3-12

end device

audio 3-12

described 3-10

disable 3-10

listen only 3-12

managing for user 3-10

mute 3-10

unmute 3-10

ERROR-level error messages 12-10, 12-13

event, also called active VTG 5-2

executed policy, information about 6-17

executing policy, information about 6-17

expiration date, of password 3-7

bulk notification

See external notification

external notification

configuring dial engine B-1

deploying B-1

description B-1

dial engine B-1, B-2

failover, affect on 10-8

invoking

CAP XML file B-4

HTTP request B-3

options B-3

message file B-3

overview B-1

recipient list B-2

requirements B-1

results of B-8

notification

See external notification

F

failover

affect on Cisco Unified IP Phone 10-8

affect on dial-in user 10-8

affect on external notification 10-8

affect on IDC 10-6

affect on IDC and connected devices 10-2

affect on mobile client 10-8

affect on policy 10-8

local critical process failure 10-2

lost heartbeat message failure 10-2

manual 10-3, 10-9

file size, of archived incident 2-78

floor, for dial-in 6-22

G

G.711 2-10

G.729 2-10

gateway 1-5

General Information tab 3-7, 3-9

guidelines

for using IP multicast addresses with Cisco IPICS 2-36

managing active VTGs 5-11

managing inactive VTGs 5-5

multicast address 2-36

server usage 1-9

H

HA

See high availability (HA)

hangover time 9-10

hardware components, of Cisco IPICS 1-3

help, in Administration Console 1-14

high availability (HA)

active server 10-1

affect of failover on IDC and connected devices 10-2

Cisco Unified IP Phone, affect on 10-8

configuring 10-3

description 10-1

dial-in user, affect on 10-8

failover

local critical process failure 10-2

lost heartbeat message failure 10-2

manual 10-3

IDC connections, affect on 10-6

license 2-64

manual failover 10-9

mobile client, affect on 10-8

overview 10-1

redundant server location 10-2

split brain scenario

definition 10-3

resolving 10-10

standby server 10-1

synchronizing server time 10-8

UMS 2-53

unconfiguring 10-6

High Availability Window 10-4

host name, of RMS 2-43

HTTP request, for external notification B-3

I

icons, in users window 3-32

icons in Users window 3-3

ID, of user 3-5

IDC

activity log update, setting frequency 2-86

adding alert tone sets 2-91

advanced permissions 3-12

alert tones, See alert tones

allow latch 3-12

audio 3-12

changing the state of versions for updates 2-89

client log out, setting described 2-84

creating alert tone sets 2-90

deleting versions 2-89

described 1-3, 1-4

dialer preference 3-14, 4-7

Dialer Preferences 3-15

disable 3-10

downloading current version 4-16

failover, affect on 10-2

high availability affect on 10-6

installer, generating 2-94

latching 3-12

listen only 3-12

log files 3-10, 3-11

log in after failover 10-7

logout, forced 2-69

log upload frequency, setting described 2-85

managing for user 3-10

managing the configuration 2-93

mandatory update 2-88

maximum video size, setting described 2-84

mute 3-10

operation caveats when configuring tone sequences 9-34

recommended update 2-88

regions 2-96

adding 2-96

managing 2-95

maximum 2-95

See also regions

send logs on rollover, setting described 2-85

tab 3-12

unmute 3-10

update poll, setting described 2-83

user in VTG 5-14

versions

changing state 2-88

uploading 2-88

versions, managing 2-86

voice activation detection (VAD) 3-12

IDC alert tones

See alert tones

IDC Installer window 2-94

idcsetup.exe 2-94

idle status, for multicast address 2-35, 2-38

IN_SERVICE 8-2

inactive

VTGs 5-4

VTGs, guidelines 5-5

incident

Activated, field described 2-61

activating 2-62

active 2-58

Address, field described 2-61

changing status 2-62

configuring archive 2-78

current participants, fields described 2-61

Deactivated, field described 2-61

deactivating 2-62

deactive 2-58

definition 2-58

deleting 2-63

description, field described 2-61

editing information 2-60

ID, field described 2-61

Incident VTG, field described 2-61

management 2-58

name, field described 2-61

Ops View, field described 2-61

overview 2-58

removing 2-63

state, field described 2-61

VTG 2-58

Incident dashboard

elements 12-4

overview 12-3

Incidents window

accessing 2-58, 2-59

understanding 2-59

INFO-level error messages 12-10, 12-13

Informix database, manually starting 11-19

invitation policy type

adding 6-11

described 6-4

updating 6-11

invitation type policy, actions in 6-5

invite to VTG action 6-5

IP address, of RMS 2-43

IP address selection guidelines A-6

ipics.log

downloading 12-12

error types 12-10, 12-13

ipics.log file B-8

IPICS Connect 9-20

IPICS Dispatch Console

See IDC

IP multicast address, guidelines for using with Cisco IPICS 2-36

IP Phone Text notification 6-6

L

languages

adding 8-9

default language folder 8-8

deleting 8-9

for prompts 8-8

for scripts 8-8

naming requirement 8-8

of TUI prompts 6-21

renaming 8-9

viewing list of 8-8

Languages window 8-8

latch

allow 3-12

disable 3-12

enable 3-12

LDAP

configuring 2-98

general settings 2-98

license

described 2-63

for policy engine 6-1

installed files 2-67

managing a Cisco IPICS 2-63

summary 2-64

time-bound, described 2-68

usage per ops view 2-66

License dashboard

elements 12-5

overview 12-5

license file, uploading 2-68

Linux user roles 1-8

listen only

in channel 2-12

in IDC tab 3-12

in radio 9-14

in user profile 4-6

LMR gateway 1-5

location

adding 2-32

associations 2-28

deleting 2-33

described 2-27

multicast address 2-35, 2-38

of RMS 2-42, 2-53

predefined 2-27

radio 9-9

RMS 2-45

summary of access types and connections 2-31

UMS 2-56

user 4-5

viewing or editing 2-32

locking, user account 3-27

log files

downloading 12-12, 12-15

IDC 3-10

in RCS Logs window 12-13

in System Logs window 12-9

managing activity 2-71

obtaining 3-11

log in, disabling for Cisco IPCS service D-2

log out

forced

from IDC 2-69

from mobile client 2-69

from Administration Console 1-12

offline client expiration 2-84

logs, managing activity 2-71

loopback

configuring 2-46

creating 2-46

disabling DS0 in 2-47

DS0

destination 2-47

source 2-47

status 2-47

dynamically allocated 6-2

enabling DS0 in 2-47

number 2-46

on RMS 2-43

removing 2-48

state 2-46

viewing information about 2-46

M

managing

activity log options per ops view 2-75

inactive VTGs 5-4

radio and tone descriptors 9-21

mandatory update, for IDC 2-88

maximum activity logs, setting described 2-78

member, adding to user group 3-32

merging RMS configuration 2-49

message file, for external notification B-3

mobile client

high availability, affect on 10-8

logout, forced 2-69

multicast address

adding address to multicast pool 2-36

adding a sequence of addresses to multicast pool 2-36

address 2-37

address and port 2-35

assignment 2-36

channel 2-9

connection type 2-35, 2-38

conventions 2-9, 2-36, 2-37

deleting 2-38

editing information 2-37

guidelines 2-36

in multicast pool 2-33

location 2-35, 2-38

port 2-38

recommended range 2-36

status 2-35, 2-38

used by 2-35, 2-38

viewing information 2-37

multicast communications guidelines 2-36

multicast domain 2-27

multicast pool

adding multicast address to 2-36

deleting multicast address from 2-38

described 2-33

multi-purpose type policy

actions in 6-5, 6-8

activating 6-16

adding 6-8

described 6-4

trigger 6-12

updating 6-8

mute

Cisco Unified IP Phone 3-10

dial-in phone 3-10

end device 3-10

IDC 3-10

client 3-10

user in VTG 5-15

My Profile window, described 1-11

N

name

of user 3-5, 3-7

of user group 3-34

New Users window 3-4

notification

action 6-5

alert 6-7

configuring 6-9

Dial 6-7

Dial Engine Script 6-7

e-mail

action 6-6

system event C-1

external, See external notification

IP Phone Text 6-6

overview 6-6

system event C-1

Talk Group 6-7

notification preferences

configuring 3-14

described 3-14, 4-7

notifying participants in an active VTG 5-19

O

old digit password, changing 4-4

online help, accessing 1-14

operational, RMS status 2-43

Operational Views

See ops views

operator role

described 1-7, 3-8

responsibilities 3-1

restricting assignments 2-79

ops view administrator role, described 1-7, 3-8

ops views

accessible to 7-5

affecting VTGs 7-10

allocating dial ports, described 7-18

assigning a dial number (DN) 7-13

assigning to user 7-20

associated 3-25

associating

channel groups with 2-26, 7-20

channels with 7-20

to channels 2-16

user group with 3-33

user with 3-25

available 3-25

belongs to 7-4

benefits 7-4

caveats 7-7

channels 7-20

creating 7-3

determining dial port allocation 7-19

dial-in numbers 7-13

dial port pools 7-18

overview 7-1

resources 7-4

system 7-1

to which user belongs 3-24

to which user group belongs 3-33

understanding VTGs 7-8

user roles 7-6

viewing

details 7-16

resources 7-15

Ops View to User Association window 3-25

Options window 2-77

order, of dial preferences 3-17

OUT_OF_SERVICE 8-2

P

pager, notification preference 3-14, 4-7

PARTIAL_SERVICE 8-2

participant

adding to VTG 5-13

in VTG 5-13

removing from VTG 5-13

password

Apply User Account Lockout setting 2-82

Apply User Password Expiration setting 2-81

changing 4-3

expiration date 3-7

Failed Password Attempt Expiration Hours setting 2-83

Maximum Invalid Login Attempts Allowed setting 2-83

Minimum Digit Password Length setting 2-80

Minimum Lower Case Letter Count setting 2-80

Minimum Numeric Character Count setting 2-80

Minimum Password Length setting 2-79

Minimum Special Character Count setting 2-81

Minimum Upper Case Letter Count setting 2-80

Password Expiration Notification setting 2-82

Password Expiration setting 2-81

Password History Count setting 2-81

RMS 2-45

user 3-5, 3-7

patch secure channels

end device for users 3-12

IPICS options 2-86

user profile 4-6

phone

associated 3-20

associating user with 3-19

available 3-20

Phone Associations window 3-20

phone service D-1

PIN, digit password

defined 3-10

in user profile 4-5

Policies window

described 6-3

displaying 6-3

policy

action, See action

activating 6-16

adding 6-4

associated 3-21

associating user with 3-20, 6-15

available 3-21

definition 6-1

deleting 6-16

deleting action from 6-12

deleting trigger from 6-14

executed 6-17

executing 6-17

failover, affect on 10-8

invitation type

actions in 6-5

adding 6-11

described 6-4

updating 6-11

multi-purpose type

actions in 6-5

adding 6-8

described 6-4

updating 6-8

ops view guidelines 6-4

reactivating 6-19

scheduled 6-18

system resources for 6-4

trigger 6-12

type 6-5

viewing information about 6-17, 6-18

Policy Associations window 3-21

policy engine

license requirement 6-1

Policies window 6-3

policy, See policy 6-1

roles that can access 8-1

SIP provider 8-32

tracing 8-3

Policy Management drawer, accessing 6-1

pop-up windows 1-10

port

channel 2-9

conventions 2-9, 2-37, 2-38

multicast address 2-38

preferences, system, setting in Options window 2-77

primary server

description 10-1

See also high availability (HA)

prompts

customized script, See customized script prompts

described 8-1

languages

See also language

languages, about 8-8

managing 8-7

repository 8-8

spoken name, See spoken name prompts

standard script, See standard script prompts

PTT channel

See channel

PTT channel group

See channel group

R

radio

adding

to system 9-8

to VTG template 5-5

Allow association to users, check box described 9-10

allow latch, described 9-13

Allow use in VTGs, check box described 9-11

associating

signals with channels 2-18

user with 3-22

with user from Radios window 9-15

channel 9-2

codec field described 9-9

control functions 3-24

default tone sequences 9-6

deleting 9-18

description, field described 9-9

descriptor file, described 9-22

designating permissions for 3-23

editing information 9-14

enabling or disabling 9-17

frequency channels, described 9-4

hangover time, field described 9-10

IDC caveats when configuring tone sequences 9-34

listen only, field described 9-14

location, field described 9-9

managing

descriptors 9-21

overview 9-2

multicast address, field described 9-9

multicast port, field described 9-9

name, field described 9-8

overview 9-1

Pooled Resource, field described 9-9

radio color, field described 9-14

region, field described 9-14

removing 9-18

RX mute during PTT, field described 9-13

search for in VTG window 5-24

secure radio, field described 9-9

tone and signaling sequences, described 9-22

tone descriptors, described 9-21

type, field described 9-8

viewing information 9-14

voice delay, field described 9-10

radio channel

managing 9-2

See also radio

radio color, field described 9-14

radio control service

See RCS

radio descriptors 9-22

deleting 9-38

described 9-22

format example 9-23

IDC operation caveats 9-34

managing 9-21

updating 9-37

radio preferences 3-14, 4-7

rcs.log

file 12-15

rcs.log, downloading 12-15

RCS logs

downloading 12-15

entry types 12-13

overview 12-13

viewing 12-13

RCS Logs window

described 12-13

log entry types 12-13

reactivate

action 6-19

policy 6-19

VTG 5-22

recipient list

for external notification B-2

format B-2

recommended update, for IDC 2-88

recording, spoken names prompts 8-18

recovering, system administrator 3-28

recurrence, of trigger 6-14

redundant server 10-2

refreshing, Administration Console 1-10

regions

adding 2-96

deleting 2-97

viewing or editing 2-97

removing

channel 2-20

channel from channel group 2-25

channel group 2-27

incident 2-63

radio 9-18

RMS 2-48

UMS 2-57

user 3-28

user group 3-35

VTG 5-11

repository 8-8, 8-21

required information, in Cisco IPICS windows 1-9, 1-12

rerecording, spoken names prompts 8-18

restoring a backed-up database 11-9

Restrict Operator Role assignments, setting described 2-79

retention period 2-78

RMS

activating 2-41, 2-44

adding 2-45

calculating DSPs A-12

configuration, merging 2-49

configuring

managing 2-49

security features A-1

T1/E1 controllers, interfaces, and voice parameters A-7

connectivity guidelines A-4

controllers 2-43

deactivated status 2-43, 2-44

deactivating 2-41, 2-44

deleting 2-48

described 1-5

ds0 groups A-4

dspfarm configuration A-12

E1 timeslots A-5

editing information 2-41

host name 2-43

IP address 2-43

IP address selection

Ethernet interface A-6

guidelines A-6

Loopback0 interface A-6

Vif1 interface A-6

location 2-42

loopback 2-43

managing

configuration 2-49

overview 2-39

merging configuration 2-49

name 2-42

operational status 2-43

removing 2-48

security features A-1

status 2-43

status of routers in RMS window 2-40

stopping

state 2-44

status 2-43

T1 timeslots A-4

unconfigured status 2-43

unreachable status 2-43

updating

configuration 2-49

information in Cisco IPICS 2-49

viewing information 2-42

RMS/UMS dashboard

overview 12-6

RMS dashboard

elements 12-6

RMS polling frequency, setting interval 2-77

role

all 1-7, 3-8

assigning 3-8

changing 3-8

Cisco IPICS 1-7

described 3-8

dispatcher 1-7, 3-8, 5-1

Linux user 1-8

operator 1-7, 3-1, 3-8

ops view administrator 1-7, 3-8

system administrator 1-7, 2-1, 3-8

user 1-7, 4-1

roles, field described 4-3

router

See RMS

router media service

See RMS

RX mute during PTT

on channel 2-11

on radio 9-13

S

scheduled policy, information about 6-18

scripts

adding 8-22

BulkNotifyDialer 8-21

changing information about 8-22

deleting 8-23

described 8-1

dial engine 8-21

IppeDialin 8-21

IppeDialout 8-21

IppeRecording 8-21

languages 8-8

managing 8-21

repository 8-21

system 8-21

viewing information about 8-22

viewing list of 8-21

searching in Virtual Talk Groups window 5-23

secondary server

description 10-1

high availability license on 2-64

See also high availability (HA)

secure channel patch

end device for users 3-12

IPICS options 2-86

user profile 4-6

secure radio 9-9

Serial Radio Control Interface (SRCI)

accessing 9-18

channel selectors 9-20

IPICS Connect 9-20

overview 9-3

radio display and controls 9-19

radio information 9-18

server, Cisco IPICS 1-4

server logs, viewing 12-9, 12-13

server time, synchronizing for high availability 10-8

server usage guidelines 1-9

Serviceability drawer, overview 12-1

services, obtaining information about 8-2

session initiation protocol (SIP), documentation 1-xxii

setting up Cisco IPICS 1-1

short message service (SMS), notification preference 3-14, 4-7

short name for channel, field described 2-6

SHUTDOWN 8-2

SIP, configuring for Policy Engine 8-24

SIP provider

Cisco IOS 8-35

Cisco Unified Communications Manager 8-32

Cisco Unified Communications Manager Express 8-35

configuring for Cisco IPICS 8-32

described 8-32

software components, of Cisco IPICS 1-3

specifying order 3-18, 4-10, 4-12

split brain scenario

definition 10-3

resolving 10-10

spoken names prompts

changing information about 8-20

deleting 8-20

described 8-14

downloading 8-17

for user 3-25

recording 8-18

replacing .wav file 8-18

rerecording 8-18

uploading 8-16

viewing list of 8-15

Spoken Names window 8-15

SSL certificate, creating on Cisco IPICS server E-1

standard script prompts

described 8-10

uploading 8-11

viewing list of 8-10

Standard Script Prompts window 8-10

standby server

description 10-1

See also high availability (HA)

status

channel 2-7

DS0 2-47

multicast address 2-35, 2-38

Status Details window 8-2

stopping, RMS status in RMS window 2-43

sub-VTG 5-5

system administrator role

described 1-7, 2-1, 3-8

responsibilities 2-1

System dashboard, overview 12-2

system event e-mail notifications C-1

system logs

downloading 12-12, 12-15

entry types 12-10

overview 12-10

viewing 12-9

System Logs window

described 12-1, 12-9

log entry types 12-10

system preferences, setting in Options window 2-77

system status

monitoring 12-9, 12-13

T

T1/E1 controller configuration A-4

T1 timeslots A-4

tab

Address Information 3-7

Associations 3-12

Dial Login 3-9

General Information 3-7, 3-9

IDC 3-12

Talk Group notification 6-7

telephony user interface

See TUI

text to speech

See TTS 8-28

time out, period for Administration Console 1-14

tone broadcast wave files

See alert tones

tone descriptor files, for radios 9-21

tone descriptors

adding 9-36

deleting 9-38

described 9-21

IDC operation caveats 9-34

updating 9-37

tone sequences

description field, described 9-5

enabled state check box 9-5

label 9-5

momentary control 9-5

stateful control 9-5

tone sequences, described 9-21

trace

advanced activities 8-6

cluster view daemon 8-3

configuring, trace files

number 8-4

size 8-4

debug 8-3

default levels 8-5, 8-6

described 8-3

dial engine 8-3

dump

memory trace 8-6

threads trace 8-6

facilities 8-3, 8-5

files 8-3

interpreting trace files 8-7

levels 8-3, 8-4

maximum size of all trace files on systems 8-4

obtaining trace files 8-7

recommendations for 8-3

XDebug (extended debug) 8-3

TRACE-level error messages 12-10, 12-13

transaction log 10-14

trigger

adding 6-13

definition 6-1

deleting 6-14

overview 6-12

recurrence 6-14

updating 6-13

viewing 6-13

TTS

configuring 8-28

overview 8-28

TUI (telephony user interface)

accessing 6-21

activities 6-20

described 6-20

dial-in floor 6-22

dial login for 3-9

digit ID 3-10

guidelines

general 6-21

menu 6-22

logging in 6-21

PIN 3-10

speaking 6-22

type, channel connection 2-8

U

UMS

adding 2-56

deleting 2-57

described 1-5

disabled status 2-55

disabling 2-55

editing information 2-52

Enabled status 2-55

enabling 2-55

high availability 2-53

IP Address 2-52

location 2-53

managing

overview 2-50

name 2-52

removing 2-57

status of 2-50

viewing information 2-52

unconfigured, RMS status 2-43

understanding 7-18

Activity Log Management window 2-72

Channels window 2-3

Descriptors window 9-35

IDC Regions window 2-95

Incidents window 2-59

Ops View window 7-2

Radios window 9-7

RMS window 2-39

UMS window 2-50

Virtual Talk Groups window 5-2

unified media service

See UMS

unlocking a user account 3-27

unmute

Cisco Unified IP Phone 3-10

dial-in phone 3-10

end device 3-10

IDC 3-10

unmuting IDC user in a VTG 5-15

unreachable, RMS status 2-43

updating

descriptors 9-37

radio and tone descriptors 9-37

RMS configuration 2-49

uploading

IDC versions 2-88

license file 2-68

standard script prompts 8-11

used by field, for multicast address 2-35

user

adding

dial preferences in user profile 4-11

IDC preference in user profile 4-10

notification preferences in user profile 4-8

radio preferences in user profile 4-9

to system 3-4

to VTG template 5-5

address

information 3-7

street 3-8

associating

ops views with 3-25

phone with 3-19

policy with 3-20, 6-15

PTT channels with 3-18

radios with 3-22

to PTT channels 2-17

associating radios with, from Radios window 9-15

changing information in user profile 4-2

channel association 4-13

copying 3-4

default location 3-10

deleting

dial preferences in user profile 4-11

from system 3-28

notification preferences in user profile 4-8

radio preferences in user profile 4-9

described 3-1

dial preferences 4-12

digit ID 3-10

digit password (PIN) field 3-10, 4-5

disabled 3-27

downloading IDC 4-16

editing

dial preferences in user profile 4-11

IDC dial preference in user profile 4-10

notification preferences in user profile 4-8

radio preferences in user profile 4-9

enabled 3-27

general information 3-6

in inactive VTG 5-5

list of VTGs in which is a participant 3-26

locking account 3-27

managing

associations 4-12

communications preferences 4-7

profile 4-2

name 3-5, 3-7

ops view for 3-24

order

of dial preferences 4-12

of radio preferences 3-18, 4-10

password 3-7

PIN 3-10

radio preferences 3-18, 4-10

recovering deleted system administrator 3-28

removing 3-28

search for in VTG window 5-24

status 3-27

unlocking account 3-27

updating IDC dialer preferences in user profile 4-10

viewing

associations 4-15

dial preferences 4-11

IDC dialer preferences 4-10

notification preferences 4-8

radio preferences 4-9

user associations

Channels tab, described 4-13

Incidents tab, described 4-14

Phones tab, described 4-14

Policies tab, described 4-15

Radios tab, described 4-13

Virtual Talk Groups tab, described 4-14

User dashboard

elements 12-4

overview 12-4

User Details window

activities 1-12

enabling or disabling latch for IDC user 5-17

user group

adding

members to 3-32

new 3-31

to VTG template 5-5

associating ops views with 3-33

changing name of 3-34

deleting 3-35

described 3-1, 3-29

list of VTGs in which is a participant 3-34

naming recommendation 3-31

ops view for 3-33

removing 3-35

User Groups window

accessing 3-29

described 3-29

User Management drawer, accessing 3-1

user name of RMS field, described 2-43

user profile

account status field, described 4-3

address field, described 4-4

belongs to field, described 4-3

confirm password field, described 4-3

default location 4-5

described 4-2

dial preferences field, described 4-7

digit ID field, described 4-4

first name field, described 4-2

IDC info field, described 4-6

IPICS status field, described 4-3

last name field, described 4-2

new password field, described 4-3

notification preferences field, described 4-6

old digit password field, described 4-4

old password field, described 4-3

password expiration date field, described 4-3

roles field, described 4-3

user name field, described 4-2

User Radio Permissions window 3-23, 3-24

user role

described 1-7

responsibilities 4-1

users

phone associations 4-14

policy associations 4-15

radio associations 4-13

VTG associations 4-14

Users window

accessing 3-2

described 3-2

V

video size, maximum 2-84

viewing

activity logs 2-73

and downloading archived activity logs 2-74

and editing user associations, My Associations window 4-2

channel associations 2-19

IDC

alert tone sets 2-92

regions 2-97

ops view resources 7-15

or editing locations 2-32

user associations 4-15

virtual talk group

See VTG

Virtual Talk Group dashboard

elements 12-4

overview 12-4

voice activity detection

enable field 2-12

enabling on IDC 5-7, 5-9

voice delay 9-10

VTG

activating 5-12

active 5-2, 5-11

adding

channel 5-5

channel group 5-5

new 5-6

participants 5-13

radio 5-5

to VTG template 5-5

user 5-5

user group 5-5

VTG 5-5

best practices 5-25

changing the status of 5-12

channel in inactive 5-5

Cisco Unified IP Phone user in 5-14

deactivating 5-13

deleting 5-11

dialing out to participants in active 5-19

disabling

IDC attributes in active 5-19

latch in User Details window 5-17

empty 5-5

enabling

IDC attributes in active 5-19

latch in User Details window 5-17

guidelines for managing

active 5-11

inactive 5-5

IDC user in 5-14

inactive 5-2

incident 2-58

in which user group is participating 3-34

list in which user is participating 3-26

managing 5-2

active 5-11

inactive 5-4

modifying 5-9

multicast address used by 2-33

muting an IDC user 5-15

non-secure channel in 5-5

notifying participants in active 5-19

participant in itself 5-5

participants 5-13

reactivating 5-22

removing

from system 5-11

participants 5-13

search for in VTG window 5-24

secure channel in 5-5

seeing as user on Cisco Unified IP Phone D-6

sub-VTG 5-5

unavailable channel 5-22

unmuting an IDC user 5-15

user in inactive 5-5

VTG add participants action 6-6, 6-10

VTG search utility, using 5-23

W

WARN-level error messages 12-10, 12-13

X

X, in Activate VTG Details area 5-22

Xdebug (extended debug) trace level 8-3