Cisco IPICS Server Administration Guide, Release 2.0(1)
Index

Table Of Contents

Symbols - A - B - C - D - E - F - G - H - I - L - M - N - O - P - R - S - T - U - V - W - X -

Index

Symbols

* (asterisk), in Cisco IPICS Administration Console windows 1-9, 1-13

A

About, in Administration Console 1-16

accessing

Active Users window 2-79

Activity Log Management window 2-85

Activity Log Options window 2-90

Channel Groups window 2-28

Channels window 2-4

Dial Engine drawer 8-1

Download PMC window 5-2

License Management window 2-72

Locations window 2-45

Multicast Pool window 2-48

My Profile window 5-2

Ops View window 6-3

Options window 2-92

PMC Installer window 2-122

PMC Versions window 2-107

Policy Management drawer 7-1

RMS window 2-57

Skins window 2-119

User Groups window 3-42

Users window 3-3

Virtual Talk Groups window 4-2

action

activate VTG 7-8

definition 7-1

deleting 7-15

dial-out 7-8, 7-13

in multi-purpose type policy 7-10

invite to VTG 7-8, 7-10

managing 7-8

notification 7-8

overview 7-8

re-activating 7-26

VTG add participants 7-8, 7-12

activating

policy 7-21

RMS 2-63

VTG 4-19, 7-10

active

channel state in Channel window, described 2-13

multicast address 2-50, 2-54

VTG 4-2

VTG guidelines 4-17

active users

fields, described 2-80

viewing 2-79

viewing information for 2-79

activity log

described 2-84

downloading 2-85

managing 2-83

managing activity types per ops view 2-89

options per ops view 2-89

types 2-89

understanding the Activity Log Management window 2-84

viewing 2-85

viewing and downloading 2-85

viewing and downloading archived 2-88

activity log retention period, setting described 2-94

adding 2-120

alert tone set 2-115

a sequence of multicast addresses to multicast pool 2-52

channel 2-7

channel group 2-30

locations 2-45

multicast address to multicast pool 2-51

RMS 2-64

skins 2-120

user 3-6

user group 3-43

VTG template 4-10

address

e-mail, of user 3-12

information for user 3-11

multicast address 2-49

of user, in user profile 5-6

street, of user in Users window 3-11

Address Information tab 3-11

Administration Console

accessing 1-11

Authentication window 1-11

client system requirements 1-11

displaying current data 1-10

exiting 1-13

logging in 1-11

logging out 1-13

obtaining information about 1-16

online help 1-16

overview 1-7

refreshing 1-10

timeout 1-16

advanced PMC permissions 3-19

advanced PMC permissions, field described 5-9

alerting tones

See alert tones

alert tones

adding 2-115

associating ops views 2-117

creating alert tone sets 2-113

deleting 2-118

managing 2-112

viewing or editing alert tone sets 2-117

allow association to users field, described 2-11

allow latch

field in user profile 5-9

for channel 2-17

in PMC tab 3-19

allow use in VTGs field, described 2-12

all role, described 1-7, 3-12

associating

alert tones to ops views 2-117

channel with user 3-28

ops views with user group 3-47

ops view with user 3-35

phone with user 3-31

policy with user 3-32, 7-19

user with policy 3-32, 7-19

user with user 3-30

Associations tab 3-22

audio, disable 3-19

audio client 1-6

authentication log file 3-18, 3-20

Authentication window 1-11

B

backup and restore operations

overview 9-1

performing 9-1

browser

guidelines for using 1-10

memory issues 1-11

pop-up windows, disabling blocking 1-10

refreshing windows 1-10

busy channel 2-6

C

calculating DSPs A-17

changing status of VTG template 4-19

channel

active status 2-13

adding 2-7

adding to VTG template 4-9

allow association to users, field described 2-11

allow latch, described 2-17

allow use in VTGs field, described 2-12

associated ops view, field described 2-16

associating to ops views 2-23

associating user with 3-28

associating with user 2-24

available 3-48

busy 2-6

changing status 2-20

channel color, field described 2-18

channel name, described 2-9

deleting 2-27

deleting from a channel group 2-35

described 2-2

disabled status 2-13

disabling 2-20

editing information 2-8

enabled status 2-13

enable latch, field described 2-17

enable VAD, field described 2-17

enabling 2-20

inactive status 2-13

in VTG template 4-8

listen only, field described 2-18

location 2-14

location, field described 2-14

mixing secure and non-secure in VTG 4-9

multicast address 2-15

multicast address, field described 2-15

multicast address port 2-15

multicast address port, field described 2-15

not present 2-7

preferred codec, described 2-10

removing 2-27

removing from a channel group 2-35

RX mute during PTT, field described 2-17

search for in VTG window 4-35

secure 2-6

secure, field described 2-10

status 2-13

type 2-14

type, field described 2-14

unavailable 2-7

unavailable for VTG 4-32

viewing associations 2-26

viewing information 2-8

Channel dashboard

elements 10-5

overview 10-5

channel group

adding 2-30

adding to VTG template 4-9

associated ops view, field described 2-32

associated VTG 2-35

associated VTG status 2-35

associating ops views to 2-36

channels in 2-2

deleting 2-37

deleting a channel from 2-35

described 2-2

editing information 2-31

name 2-32

removing 2-37

removing a channel from 2-35

viewing associations 2-34

viewing information 2-31

channel name 2-9

channel statistics log file 3-18, 3-20

Cisco IOS documentation xxii

Cisco IPICS

Administration Console 1-7

database

backing up 9-3

logs 9-19

restoring 9-12

deployment options 1-3

getting started 1-2

hardware components 1-3

initial configuration 1-2

IP multicast address guidelines for 2-51

logging in to 5-1

Login window 5-1

overview 1-1, 1-3

role 1-6

server 1-4

setting up 1-2

software components 1-3

Cisco IPICS policy engine

See policy engine

Cisco IPICS server

Administration Console 1-7

described 1-4

usage guidelines 1-8

Cisco IPICS service

about B-1

configuring for Cisco Unified CallManager B-2

configuring for Cisco Unified CallManager Express B-3

subscribing to B-4

using B-5

Cisco IP Interoperability and Collaboration System

See Cisco IPICS

Cisco Land Mobile Radio (LMR) documentation xxi

Cisco router

configuring as SIP provider 8-46

function in a Cisco IPICS deployment 1-6

Cisco Security Agent documentation xxii

Cisco Unified CallManager

configuring as SIP provider 8-42

configuring Cisco IPICS service for B-2

documentation xxi

function in a Cisco IPICS deployment 1-6

Cisco Unified CallManager Express, configuring Cisco IPICS service for B-3

Cisco Unified CallManager Express documentation xxi

Cisco Unified IP Phone

accessing Cisco IPICS service from B-5

allow latch 3-19

audio 3-19

dial login for 3-13

digit ID 3-14, 5-6

digit password 3-14

disable 3-15

documentation xxi

enable 3-15

latching 3-21

listen only 3-19, 3-21

managing for user 3-15

mute 3-15

subscribing to Cisco IPICS service B-4

unmute 3-15

user in VTG 4-21

using as a PTT device B-1

cluster view daemon, trace file 8-4

codec 2-10, 8-37

communications preferences

configuring 3-24

described 3-23

managing 3-23

configuring

Cisco IPICS 1-2

controllers A-6

RMS A-2

configuring Cisco IOS Express as SIP provider 8-46

configuring RMS security features A-2

connection type, multicast address 2-50, 2-54

controllers

configuring T1/E1 controllers A-5

on RMS 2-62

copying a user 3-6

customized script prompts

codec 8-17

deleting 8-19

described 8-16

downloading 8-18

renaming 8-19

uploading 8-17

viewing list of 8-16

Customized Script Prompts window 8-16

D

Dashboard window, overview 10-2

database

backing up 9-3

choosing a backup destination 9-11

described 9-22

exporting 9-21, 9-23

importing 9-26

manually starting database server 9-36

options

changing 9-9

default 9-9

options for restoring 9-13

restoring 9-12

troubleshooting a backup procedure 9-30

troubleshooting a restore procedure 9-30

Database Management window

overview 9-3

tabs inside of 9-3

deactivated

RMS 2-63

RMS status 2-61

VTG 4-20

DEBUG-level error messages 10-14

debug log file 3-18, 3-20

debug trace level 8-4

default language folder 8-11

deleting

action from policy 7-15

alert tones 2-118

channel 2-27

channel from a channel group 2-35

channel group 2-37

languages 8-13

locations 2-47

multicast address 2-55

PMC versions 2-112

policy 7-22

RMS 2-69

skins 2-121

spoken names prompts 8-29

trigger from policy 7-19

user 3-41

user group 3-50

VTG template 4-16

deployment, of Cisco IPICS 1-3

diagnostic information

downloading 10-11

viewing 10-8

Diagnostics window

diagnostic summary pane, described 10-11

elements 10-8

overview 10-2, 10-8

dial engine

codec 8-37

described 8-1

parameters 8-36

services

obtaining information about 8-2

status 8-3

trace file 8-4

Dial Engine drawer, accessing 8-1

dial engine script

See scripts 8-30

dial-in floor 7-31

dialing out to participants in an active VTG 4-29

dial-in phone

disable 3-15

enable 3-15

listen only 3-19, 3-21

managing for user 3-15

mute 3-15

unmute 3-15

dial login

configuring 3-13

described 3-13

Dial Login tab 3-14

dial-out action 7-8, 7-13

dial preferences

configuring 3-24

described 3-23

order of 3-27

dial prefix 8-39

digit ID 3-14, 5-6

digit password (PIN) 3-14, 5-7

direct dial

adding numbers 8-39

deleting numbers 8-41

described 8-37

dial prefix 8-39

updating numbers 8-40

viewing information about numbers 8-40

viewing list of numbers 8-38

Direct Dial Management window 8-38

direct two-way channels 3-30

disable

audio 3-19

Cisco Unified IP Phone 3-15

dial-in phone 3-15

end device 3-15

listen only 3-21

PMC 3-15

voice activation detection (VAD) 3-21

disable audio, in user profile 5-9

disabled channel 2-13

disabled user 3-38

disable PMC activity log upload, setting described 2-103

disable RMS comparator, setting described 2-93

disabling

latch in User Details window 4-26

PMC attributes in an active VTG 4-29

user 3-38

dispatcher role

described 1-7, 3-12

responsibilities 4-1

documentation

Cisco IOS xxii

Cisco Land Mobile Radio (LMR) xxi

Cisco Security Agent xxii

Cisco Unified CallManager xxi

Cisco Unified IP Phones xxi

downloading

activity logs 2-85

archived activity logs 2-88

PMC 5-2

DS0

destination 2-67

disabling 2-68

enabling 2-67

in loopback 2-67

source 2-67

status 2-67

ds0 groups

configuring ds0 groups A-6

dspfarm

calculating DSPs A-17

checking configuration A-16

DSP resource pool A-17

enabling A-18

DSPs A-17

dump

memory trace 8-8

threads trace 8-8

E

E1 timeslots A-7

e-mail

address of user 3-12

notification preference 3-23, 3-24

enable

Cisco Unified IP Phone 3-15

dial-in phone 3-15

end device 3-15

listen only 3-21

PMC 3-15

voice activation detection (VAD) 3-21

enabled

channel 2-13

user 3-38

enable voice activity detection (VAD), field described 2-17

enabling

latch in User Details window 4-26

PMC attributes in an active VTG 4-29

user 3-38

end device

audio 3-19

described 3-15

disable 3-15

enable 3-15

listen only 3-19, 3-21

managing for user 3-15

mute 3-15

unmute 3-15

ERROR-level error messages 10-14

event, also called active VTG 4-2

executed policy, information about 7-22

executing policy, information about 7-22

expiration date, of password 3-10

F

floor, for dial-in 7-31

G

G.711 2-10

G.729 2-10

gateway 1-5

General Information tab 3-9, 3-13

Get Logs from PMC 3-20

guidelines

for using IP multicast addresses with Cisco IPICS 2-51

managing active VTGs 4-17

managing VTG templates 4-8

multicast address 2-51

server usage 1-8

H

hardware components, of Cisco IPICS 1-3

help, in Administration Console 1-16

host name, of RMS 2-61

I

icons

in Channels and Channel Groups windows 2-6

in Users window 3-4, 3-46

in Virtual Talk Groups window 4-6

ID, of user 3-7

idle status, for multicast address 2-50, 2-54

IN_SERVICE 8-3

inactive channel 2-13

INFO-level error messages 10-14

Informix database, manually starting 9-36

INITIALIZING 8-3

invitation policy type

adding 7-14

described 7-6

updating 7-14

invitation type policy, actions in 7-8

invite to VTG action 7-8

IP address, of RMS 2-61

IP address selection guidelines A-8

ipics.log

downloading 10-16

error types 10-14

IP multicast address, guidelines for using with Cisco IPICS 2-51

L

languages

adding 8-12

default folder 8-11

default language folder 8-11

deleting 8-13

for prompts 8-11

for scripts 8-11

naming requirement 8-11

of TUI prompts 7-29

renaming 8-12

viewing list of 8-11

Languages window 8-11

latch

allow 3-19

disable 3-21

enable 3-21

license

described 2-72

for policy engine 7-1

managing a Cisco IPICS 2-72

summary 2-73

time-bound, described 2-77

usage per ops view 2-76

License dashboard

elements 10-7

overview 10-6

license file, uploading 2-78

listen only

channel 2-18

field in user profile 5-9

in PMC tab 3-19

LMR gateway 1-5

location

adding 2-45

associations 2-40

deleting 2-47

described 2-38

multicast address 2-50, 2-55

of RMS 2-60

predefined 2-38

RMS 2-65

summary of access types and connections 2-43

user 5-8

viewing or editing 2-46

locking a user account 3-38

log files

downloading 10-16

downloading system 10-16

in System Logs window 10-13

location 3-18, 3-20

managing activity 2-83

obtaining 3-19

PMC 3-15, 3-18

log level, setting 3-20

logs, managing activity 2-83

loopback

configuring 2-66

creating 2-66

disabling DS0 in 2-68

DS0 destination 2-67

DS0 source 2-67

DS0 status 2-67

enabling DS0 in 2-67

number 2-67

on RMS 2-62

removing 2-69

state 2-67

viewing information about 2-66, 2-67

M

Management Information Base (MIB)

network and system status MIBs 10-20

Request for Comments (RFC) documents 10-24

managing activity log options per ops view 2-89

managing PMC from Associations tab 3-21

maximum activity logs, setting described 2-94

MCS servers documentation xxi

member, adding to user group 3-45

merging RMS configuration 2-70

multicast address

adding address to multicast pool 2-51

adding a sequence of addresses to multicast pool 2-52

address 2-54

address and port 2-49

assignment 2-51

channel 2-15

connection type 2-50, 2-54

conventions 2-15, 2-51, 2-54

deleting 2-55

editing information 2-53

guidelines 2-51

in multicast pool 2-47

location 2-50, 2-55

port 2-54

recommended range 2-51

status 2-50, 2-54

used by 2-50, 2-55

viewing information 2-53

multicast communications guidelines 2-51

multicast domain 2-38

multicast pool

adding multicast address to 2-51

deleting multicast address from 2-55

described 2-47

Multi-Purpose type policy

trigger 7-16

multi-purpose type policy

actions in 7-8, 7-10

activating 7-21

adding 7-9

described 7-6

updating 7-9

mute

Cisco Unified IP Phone 3-15

dial-in phone 3-15

end device 3-15

PMC 3-15

PMC user in a VTG 4-23

My Profile window, described 1-12

N

name

of user 3-10

of user group 3-49

name, of user 3-7

New Users window 3-6

notification action 7-8

notification preferences

configuring 3-24

described 3-23

notifying participants in an active VTG 4-29

no voice resources 2-7

O

old digit password, changing 5-7

online help, accessing 1-16

operational, RMS status 2-61

Operational Views

See ops views

operator role

described 1-7, 3-12

responsibilities 3-1

ops view administrator role, described 1-7, 3-12

ops views

accessible to 6-8

affecting VTGs 6-16

allocating dial ports, described 6-29

assigning to user 6-31

associated 3-35

associating channel groups with 2-36

associating channels 6-32

associating channels or channel groups 6-32

associating to channels 2-23

associating user group with 3-47

associating user with 3-35

available 3-35

belongs to 6-7

benefits 6-6

caveats 6-11

channels 6-32

creating 6-5

determining dial port allocation 6-31

dial port pools 6-29

overview 6-1

resources 6-6

system 6-2

to which user belongs 3-34

to which user group belongs 3-47

understanding VTGs 6-13

user roles 6-9

viewing details 6-25

viewing resources 6-23

Ops View to User Association window 3-35

Options window 2-91

order, of dial preferences 3-27

OUT_OF_SERVICE 8-3

P

pager

notification preference 3-23, 3-24

PARTIAL_SERVICE 8-3

participant

adding to VTG 4-21

in VTG 4-20

removing from VTG 4-21

password

Apply User Account Lockout setting 2-101

Apply User Password Expiration setting 2-98

changing 5-4

expiration date 3-10

Failed Password Attempt Expiration Hours setting 2-103

Maximum Invalid Login Attempts Allowed setting 2-102

Minimum Digit Password Length setting 2-95

Minimum Lower Case Letter Count setting 2-96

Minimum Numeric Character Count setting 2-97

Minimum Password Length setting 2-95

Minimum Special Character Count setting 2-97

Minimum Upper Case Letter Count setting 2-96

Password Expiration Notification setting 2-100

Password Expiration setting 2-99

Password History Count setting 2-98

RMS 2-65

user 3-7, 3-10

phone

associated 3-32

associating user with 3-31

available 3-32

Phone Associations window 3-32

phone service B-1

PIN, digit password 3-14

PIN, digit password in user profile 5-7

PMC

adding alert tone sets 2-115

advanced permissions 3-19

allow latch 3-19

audio 3-19

authentication log file 3-18, 3-20

automatic update 2-106

changing the state of versions for updates 2-110

channel statistics log file 3-18, 3-20

creating alert tone sets 2-113

debug log file 3-18, 3-20

deleting versions 2-112

described 1-4

direct two-way channels 3-30

disable 3-15

downloading current version 5-19

enable 3-15

forced update 2-110

information status in VTG 5-9

installer, generating 2-123

latching 3-21

listen only 3-19, 3-21

log files 3-15, 3-18, 3-19, 3-20

log level 3-20

managing for user 3-15

managing the configuration 2-122

mute 3-15

skins 2-119, 2-120

unmute 3-15

updating 2-106

uploading and managing skins 2-119

user interface log file 3-18, 3-20

user in VTG 4-21

voice activation detection (VAD) 3-21

PMC activity log update, setting frequency 2-106

PMC alert tones

See alert tones

PMC installer, generating 2-123

PMC log upload frequency, setting described 2-104

PMC send logs on rollover, setting described 2-105

pmcsetup.exe 2-122

PMC skins

See alert tones

See skins

PMC tab 3-19

PMC update poll, setting described 2-103

PMC versions

changing the state 2-110

uploading 2-109

Policies window

described 7-4

displaying 7-4

policy

action,See action

activating 7-21

adding 7-6

associated 3-33

associating user with 3-32, 7-19

available 3-33

definition 7-1

deleting 7-22

deleting action from 7-15

deleting trigger from 7-19

executed 7-22

executing 7-22

invitation type

actions in 7-8

adding 7-14

described 7-6

updating 7-14

Multi-Purpose type

updating 7-9

multi-purpose type

actions in 7-8

adding 7-9

described 7-6

ops view guidelines 7-5

re-activating 7-26

scheduled 7-25

system resources for 7-6

trigger 7-16

type 7-8

viewing information about 7-22, 7-25

Policy Associations window 3-33

policy engine

license requirement 7-1

Policies window 7-4

policy, See policy 7-1

roles that can access 8-1

SIP provider 8-41

tracing 8-4

Policy Management drawer, accessing 7-1

pop-up windows 1-10

port

channel 2-15

conventions 2-15, 2-53, 2-54

multicast address 2-54

preferences, system, setting in Options window 2-91

preferred codec 2-10

prompts

customized script, See customized script prompts

described 8-1

languages 8-11

languages, See language

managing 8-10

repository 8-10

spoken name, See spoken name prompts

standard script, See standard script prompts

PTT channel

See channel

PTT channel group

See channel group

Push-to-Talk Management Center

See PMC

R

re-activate

action 7-26

policy 7-26

VTG 4-32

recording, spoken names prompts 8-25

recovering, system administrator 3-40

recurrence, of trigger 7-17, 7-18

refreshing, Administration Console 1-10

removing

channel 2-27

channel from channel group 2-35

channel group 2-37

RMS 2-69

user 3-41

user group 3-50

VTG template 4-16

repository 8-10, 8-30

Request for Comments (RFC) documents used with SNMP 10-24

required information, in Cisco IPICS windows 1-8, 1-13

rerecording, spoken names prompts 8-25

restoring a backed-up database 9-12

RMS

activating 2-59, 2-63

adding 2-64

calculating DSPs A-17

configuring A-2

configuring security features A-2

configuring T1/E1 controllers, interfaces, and voice parameters A-9

connectivity guidelines A-6

controller 2-62

controllers A-6

deactivated status 2-61, 2-63

deactivating 2-59, 2-63

deleting 2-69

described 1-5

ds0 groups A-6

dspfarm configuration A-16

E1 timeslots A-7

editing information 2-59

host name 2-61

IP address 2-61

IP address selection

Ethernet interface A-8

guidelines A-8

Loopback0 interface A-8

Vif1 interface A-9

location 2-60

loopback 2-62

managing 2-56

managing configuration 2-70

merging configuration 2-70

name 2-60

operational status 2-61

removing 2-69

status 2-61

status of routers in RMS window 2-57

stopping state 2-63

stopping status 2-61

T1 timeslots A-6

unconfigured status 2-61

unreachable status 2-61

updating configuration 2-70

updating information in Cisco IPICS 2-70

viewing information 2-59

RMS dashboard

elements 10-8

overview 10-7

RMS polling frequency, setting interval 2-93

role

all 1-7, 3-12

assigning 3-12

changing 3-12

described 1-6, 3-12

dispatcher 1-7, 3-12, 4-1

operator 1-7, 3-1, 3-12

ops view administrator 1-7, 3-12

system administrator 1-7, 2-1, 3-12

user 1-6, 5-1

Roles 5-5

router

See RMS

router media service

See RMS

RX mute during PTT on channel 2-17

S

scheduled policy, information about 7-25

scripts

adding 8-31

changing information about 8-32

deleting 8-33

described 8-1

dial engine 8-30

IppeDialin 8-30

IppeDialout 8-30

IppeRecording 8-30

languages 8-11

managing 8-30

repository 8-30

system 8-30

viewing information about 8-32

viewing list of 8-31

searching in Virtual Talk Groups window 4-34

secure channel 2-6, 2-10

server, Cisco IPICS 1-4

server logs, viewing 10-13

server usage guidelines 1-8

Serviceability drawer, overview 10-1

services, obtaining information about 8-2

setting up Cisco IPICS 1-2

short message service (SMS), notification preference 3-23, 3-24

Simple Network Management Protocol (SNMP)

configuring an MIB browser 10-25

configuring an SNMP management console 10-25

Management Information Base (MIB) objects

described 10-18

support 10-18

SIP, configuring for Policy Engine 8-34

SIP provider

Cisco IOS 8-46

Cisco router 8-46

Cisco Unified CallManager 8-42

configuring for Cisco IPICS 8-41

described 8-41

skins

adding 2-120

viewing or editing 2-120

SNMP

See Simple Network Management Protocol (SNMP)

software components, of Cisco IPICS 1-3

specifying order 5-13

spoken names prompts

changing information about 8-28

deleting 8-29

described 8-20

downloading 8-24

for user 3-36

recording 8-25

replacing .wav file 8-25

rerecording 8-25

uploading 8-22

viewing list of 8-21

Spoken Names window 8-21

standard script prompts

described 8-14

uploading 8-15

viewing list of 8-14

Standard Script Prompts window 8-14

status

channel 2-13

DS0 2-67

multicast address 2-50, 2-54

Status Details window 8-3

stopping, RMS status in RMS window 2-61

sub-VTG 4-8

system administrator role

described 1-7, 2-1, 3-12

responsibilities 2-1

System dashboard, overview 10-3

system logs

downloading 10-16

entry types 10-14

overview 10-13

viewing 10-13

System Logs window

described 10-2, 10-13

log entry types 10-14

system preferences, setting in Options window 2-91

system status, monitoring 10-13

T

T1/E1 controller configuration A-5

T1 timeslots A-6

tab

Address Information 3-11

Associations 3-22

Dial Login 3-14

General Information 3-9, 3-13

PMC 3-19

telephony user interface

See TUI

time out, period for Administration Console 1-16

tone broadcast wave files

See alert tones

trace

advanced activities 8-8

cluster view daemon 8-4

configuring number of trace files 8-5

configuring size of trace files 8-5

debug 8-4

default levels 8-6, 8-8

described 8-4

dial engine 8-4

dump memory trace 8-8

dump threads trace 8-8

facilities 8-4, 8-7

files 8-4

interpreting trace files 8-10

levels 8-4, 8-6

maximum size of all trace files on systems 8-5

obtaining trace files 8-9

recommendations for 8-5

XDebug (extended debug) 8-4

TRACE-level error messages 10-14

trigger

adding 7-16

definition 7-1

deleting 7-19

overview 7-16

recurrence 7-17, 7-18

updating 7-16

viewing 7-16

TUI (telephony user interface)

accessing 7-28

activities 7-27

described 7-27

dial-in floor 7-31

dial login for 3-13

digit ID 3-14

general guidelines 7-29

guidelines for using 7-28

logging in 7-28

menu guidelines 7-30

PIN 3-14

speaking 7-31

type, channel connection 2-14

U

unavailable channel 2-7

unconfigured, RMS status 2-61

understanding 6-29

Activity Log Management window 2-84

channel and channel group icons 2-6

Channels window 2-3

icons in Virtual Talk Groups window 4-6

Ops View window 6-3

RMS window 2-57

Virtual Talk Groups window 4-3

unlocking a user account 3-38

unmute

Cisco Unified IP Phone 3-15

dial-in phone 3-15

end device 3-15

PMC 3-15

unmuting PMC user in a VTG 4-23

unreachable, RMS status 2-61

updating RMS configuration 2-70

uploading

license file 2-78

PMC versions 2-109

standard script prompts 8-15

used by field, for multicast address 2-50

user

adding 3-6

adding communications preferences in user profile 5-10

adding to VTG template 4-9

address

street, of user 3-11

address information 3-11

associating channels with 2-24

associating channel with 3-28

associating ops view with 3-35

associating phone with 3-31

associating policy with 3-32, 7-19

associating user with 3-30

changing information in user profile 5-2

channel association 5-15

copying 3-6

default location 3-14

deleting 3-41

deleting communications preferences in user profile 5-10

described 3-1, 3-2

dial preferences 5-13

digit ID 3-14

digit password (PIN) 3-14

digit password (PIN) field, described 5-7

disabled 3-38

downloading PMC 5-19

editing communications preferences in user profile 5-10

enabled 3-38

general information 3-9

in VTG template 4-8

list of VTGs in which is a participant 3-36

locking account 3-38

managing associations 5-14

managing communications preferences 5-10

managing profile 5-2

name 3-7, 3-10

ops view for 3-34

password 3-10

PIN 3-14

recovering deleted 3-40

recovering system administrator 3-40

removing 3-41

search for in VTG window 4-35

specifying order of dial preferences 5-13

status 3-38

unlocking account 3-38

viewing associations 5-18

viewing communications preferences 5-10

user associations

Channels tab, described 5-15

Phones tab, described 5-17

Policies tab, described 5-18

Users tab, described 5-16

Virtual Talk Groups tab, described 5-17

User dashboard

elements 10-6

overview 10-6

User Details window

activities 1-12

enabling or disabling latch for PMC user 4-26

user group

adding 3-43

adding members to 3-45

adding to VTG template 4-9

associating ops views with 3-47

changing name of 3-49

deleting 3-50

described 3-1, 3-41

list of VTGs in which is a participant 3-49

naming recommendation 3-44

ops view for 3-47

removing 3-50

User Groups window

accessing 3-42

described 3-42

user interface log file 3-18, 3-20

User Management drawer, accessing 3-1

user name of RMS field, described 2-62

user profile 5-2

account status field, described 5-5

address field, described 5-6

belongs to field, described 5-5

confirm password field, described 5-4

default location 5-8

dial preferences field, described 5-9

digit ID field, described 5-6

first name field, described 5-3

IPICS status field, described 5-5

last name field, described 5-3

new password field, described 5-4

notification preferences field, described 5-9

old digit password field, described 5-7

old password field, described 5-4

password expiration date field, described 5-5

PMC info field, described 5-9

roles field, described 5-5

user name field, described 5-3

user role

described 1-6

responsibilities 5-1

users

phone associations 5-17

user associations 5-16

VTG associations 5-17

Users window

accessing 3-3

described 3-3

using the PMC Installer window 2-122

V

viewing

activity logs 2-85

and downloading archived activity logs 2-88

and editing user associations, My Associations window 5-2

channel associations 2-26

ops view resources 6-23

or editing locations 2-46

or editing PMC alert tone sets 2-117

or editing PMC skins 2-120

user associations 5-18

virtual talk group

See VTG

Virtual Talk Group dashboard

elements 10-6

overview 10-5

voice activity detection

enable field 2-17

enabling on PMC 4-11, 4-14

VTG

activating 4-19

active 4-2, 4-17

adding participants 4-20

adding to VTG template 4-9

best practices 4-37

changing the status of 4-19

Cisco Unified IP Phone user in 4-21

deactivating 4-20

dialing out to participants in active 4-29

disabling latch in User Details window 4-26

disabling PMC attributes in active 4-29

empty 4-8

enabling latch in User Details window 4-26

enabling PMC attributes in active 4-29

guidelines for managing active 4-17

inactive 4-2

in which user group is participating 3-49

list in which user is participating 3-36

managing 4-2

managing active 4-17

multicast address used by 2-47

muting a PMC user 4-23

non-secure channel in 4-9

notifying participants in active 4-29

participant in itself 4-8

participants 4-20

PMC user in 4-21

reactivating 4-32

removing participants 4-20

search for in VTG window 4-35

secure channel in 4-9

seeing as user on Cisco Unified IP Phone B-8

sub-VTG 4-8

template

See VTG template

unavailable channel 4-32

unmuting a PMC user 4-23

VTG add participants action 7-8, 7-12

VTG search utility, using 4-34

VTG template

adding 4-10

adding channel 4-9

adding channel group 4-9

adding user 4-9

adding user group 4-9

adding VTG 4-9

channel in 4-8

deleting 4-16

described 4-2, 4-7

guidelines for managing 4-8

managing 4-7

modifying 4-14

removing 4-16

user in 4-8

W

WARN-level error messages 10-14

X

X, in Activate VTG Details area 4-33

Xdebug (extended debug) trace level 8-4