Cisco Smart Net Total Care helps Vinaphone improve maintenance service to boost network availability
Read Case Study (PDF - 455 KB) 
The reliability of the Vinaphone network is critical to our business success. Cisco Smart Net Total Care helps protect us from network risk with timely visibility on the status of all of our equipment.- Mr. Cuong Doan Viet, IP-Core Department Manager, Network Management Center Services, Vinaphone
Challenge
Improve network inventory management while increasing customer satisfaction.
- Remove reliance on manual IB management
- Help ensure full device service coverage
- Prevent network risk
Solution
Comprehensive service offering for enhanced network visibility and proactive management.
- Cisco Smart Net Total Care service captures and manages data on Cisco network components
- Smart Net Total Care automation replaces manual network inventory tasks and provides consolidated reports
Results
Improved network reliability and reduced time to manage network inventory by 93%.
- Greater installed base visibility
- Improved service coverage
- Reduced network risk via proactive network maintenance
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