Trimax uses Cisco Smart Net Total Care to deliver network audits to simplify network maintenance and scale with business growth.

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Challenge

To provide a solution for a customer to better manage its installed base of network equipment.

• Improve accuracy and cycle time of installed base network management for customers
• Simplify network audit requirements for customers
• Reduce need for manual inventory process

Solution

Automate the inventory information collection process, helping eliminate the need for manual intervention.

• Cisco Smart Net Total Care for proactive, accurate, and comprehensive network audit
• Built-in diagnostic services features provide early warning of potential hardware problems

Results

Realized 90 percent time savings in inventory management and improved response times.

• Comprehensive, accurate inventory for true, continuous customer network visibility
• Simplification of network audit and maintenance for customers
• Reduction in customers' network vulnerability
• Support customers' business growth