STC saves time, reduces risk, and enhances planning with Cisco Smart Net Total Care.
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This is clearly the right tool at the right time for us. Smart Net Total Care service's automatic discovery and data collection features are already revolutionizing our work. We will depend on it from now on.- Hosam Bayomi, Technical Advisor,
Challenge
- The company lacked visibility into enterprise IT network assets
- Skilled engineering talent was distracted by data-collection tasks
- Incomplete or inaccurate data slowed technical support response
Solution
Results
STC was able to:
- Reduce risk by discovering hundreds of end-of-life devices
- Cut asset data collection time from three months to minutes
- Identify 500 devices planned for replacement
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