Procter & Gamble (P&G) implements Cisco TelePresence solution to transform collaboration capabilities worldwide.
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Our relationship with Cisco changed from one of a traditional vendor to one of a strategic partner over a very short period of time. This change and the TelePresence Remote Management Services capabilities that Cisco extended to us have been the catalysts behind our ability to move quickly.- Laurie Heltsley, Director of Global Business Services, Procter & Gamble
Challenge
Deploy and end-to-end collaboration capabilities worldwide.
- Limited access to innovators worldwide
- Lack of a global collaboration strategy
- Complex communication and collaboration
- Increasing travel costs
Solution
Cisco TelePresence Remote Management Services provide continuous, proactive monitoring and management of 43 video collaboration studios in 26 countries.
- Cisco Services for Planning, Design, Implementation, and Remote Management
- Cisco Business Video systems, including Cisco TelePresence
Results
Connections between employees, partners, customers, and suppliers have improved, and reduced decision-making time from days to minutes.
- Empowered global collaboration
- Simplified communication and collaboration
- Improved access to innovators
- Gained highly reliable performance
- Retained control and high quality
- Gained solid return on investment
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