Proactive Data Systems makes the most of installed base management.
Download Case Study (PDF - 379 KB) 
Smart Net Total Care helps us in budgeting for hardware renewals, upgrades, and to take timely action so we can avoid last minute surprises.
- Satyendra Kumar Rai, SDM, Proactive Data Systems
Challenge
Unlock the full value of Cisco Smart Net Total Care for a large independent oil and gas exploration customer.
- Provide device lifecycle management
- Ensure full Install Base visibility
- Prevent risk in its customer's network
Solution
Cisco Smart Net Total Care
- Provide the customer with better lifecycle management
- Provide critical support as well as help meet SLA requirements
- Create a more stable and consistent IOS network environment
Results
Strengthened customer loyalty and delivered real value for the company.
- Improved visibility into customer's installed base
- Gained greater operational efficiency with automated solution
- Reduced risk via proactive network maintenance
