Cisco Data Virtualization helps Long Island Power Authority (LIPA) boost productivity and cut costs while modernizing the IT infrastructure.

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Challenge

In the wake of Hurricane Sandy, recovery was the slowest on Long Island. LIPA needed ways to better serve its 1.1 million customers by:

• Improving employee efficiency with a faster, more accurate data access and power outage management system
• Modernizing its IT infrastructure to transform its storm response process
• Integrating new technologies faster, while sticking to project budgets and schedules

Solution

• Cisco Information Server created a single source for the most updated and accurate data.
• Cisco Plan and Build Services for Data Virtualization helped to facilitate services, such as training and migration.
• Cisco Data Virtualization Suite provided improved confidence and productivity, and helped accelerate integration of new technology.

Results

• Enterprise approach to IT infrastructure helped to enable self-service business intelligence capabilities for customers.
• Cisco Data Virtualization greatly reduced system complexity and improved performance and reliability.
• Three-year project was completed in less than 12 months.
• Outage location accuracy improved by 150 percent.
• Data integration was 50 percent faster.