iYogi manages risk to scale its global business footprint with Cisco Smart Net Total Care.
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The Smart Net Total Care web portal provides us with a single source of truth on the status of our network inventory. This contributes to a more stable network operating environment.- Pradeep Joshi, IT Network Operations Manager, iYogi, Inc.
Challenge
Need to become proactive and prevent network problems before they occur.
- Improve accuracy in network inventory management
- Eliminate reactive approach to issue resolution
- Reduce network risk
Solution
Proactive support and actionable intelligence to increase operational efficiency and improve risk management with Smart Net Total Care.
- Cisco Smart Net Total Care provides proactive, accurate, and comprehensive network maintenance
- Built-in device diagnostics offer early warning of potential hardware problems
- Easily scales to meet network growth needs
- Eliminates issues concerning service coverage entitlement
Results
Full network visibility and IT operations group can now avoid problems before they occur.
- Complete, transparent inventory access saves time spent on maintenance and TAC interaction
- Service coverage entitlement issues are disappearing
- Network vulnerability has been reduced
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