Cisco Collaboration Optimization Services help connect employees around the world.

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Challenge

Simplify multi-vendor voice and video system with limited IT reseources.

• Separate voice and video infrastructures hindered global collaboration
• Lean IT team lacked resources to aggressively launch and manage global deployment
• Numerous third-party endpoints and gateways complicated integration

Solution

Provide migration and integration strategy, implementation support and ongoing optimization.

• Cisco Collaboration Optimization Services
• Audited existing deployment and identified strategy for migration and integration of immersive Cisco TelePresence environment with Unified Communications
• Provided engineering support services to implement new configuration

Results

Created reliable, high-performance system enabling collaboration across multiple tools.

• Made video an essential business enabler
• Earned executive trust from high performance and reliability
• Gained global unified dialing plan, supporting any-to-any collaboration for 50,000 employees