Ten Best Web Support Sites
Distinguishes the Cisco Support website as a top support site in the industry for the sixth straight year. Cisco has won this award 12 times, more than any other IT company.
2015, The Association of Support Professionals
American Business “Stevie” Awards
Recognizes Cisco with six awards in 2015, including multiple awards to the Cisco Support website and Cisco Technical Support mobile app. This competition spans all types of businesses, not just IT companies. Cisco Support Services also accepted a "Grand Stevie" award for most judges' points among thousands of submissions. Cisco Support Servicesw has won 14 American Business Awards since 2013.
2015, American Business Awards
International Business “Stevie” Awards
Recognizes Cisco with five awards in 2015 to the Cisco Support website and Cisco Technical Support mobile app for Integrated Mobile Experience, Best Web Design, Best Business/Government Mobile App, and Best Technology Video. Cisco Digital Support also accepted a "Grand Stevie" for most judges’ points among thousands of submissions from 60+ countries. Cisco has won 13 IBAs since 2013.
2015, International Business Awards
Web Award-Outstanding Website
Recognizes the Cisco Support website with two awards for excellence in design and features; a third award distinguishes the website’s “Support Highlights” area for outstanding updates on what’s new in online support. Cisco has won this award three years in a row.
2015, Web Marketing Association
JD Power and Associates
Grants certification to Cisco under the JD Power Certified Technology Service and Support Program SM, recognizing Cisco for delivering an outstanding customer service experience. Cisco now has twice the number of CTSS certifications of any other company in any business, a significant achievement for Cisco Technical Services. Among networking companies in the JD Power and Associates global customer satisfaction survey, our customer satisfaction score is above the 80th percentile.
2015, JD Power and Associates
Customer Experience Recognition Award
Recognizes the Cisco Support website and Cisco Technical Support mobile app for Customer Support and Technical Communication, notably for outstanding support content.
2014, TechWhirl.com
Star Awards
Distinguishes Cisco in many support services categories. In 2015, Cisco won the STAR Award for Best Practices in Knowledge Management for both self-solve content and automated support tools. Cisco has won 26 STAR awards overall and leads the TSIA Hall of Fame.
2015, Technology Services Industry Association
Innovation in Customer Commitment
Singles out the Cisco Support website for customer self-service among businesses of all types.
2013, Gartner and 1to1 Media
Fortune’s “Change the World” Top Ten List
Recognizes Cisco for making a positive global impact as part of its business strategy.
2015, Fortune Magazine
Best of Interop
Gives top honors to Cisco in Data Center, Mobility, and Software Defined Networking.
2015, Interop
Network Middle East Innovation Award
Honors Cisco with two innovation awards: Unified Communications Vendor of the Year and Cloud Implementation of the Year.
2015, Network Middle East Innovation Awards
Vendor of the Year
Singles out Cisco as Vendor of the Year amid tough competition in the Middle East, notably for data center deployments.
2015, Network World, Middle East
International Business "Stevie" Awards
Recognizes Cisco with five IBA "Stevies" in 2015 for technology, including Best New Product or Service of the Year for the Cisco Automated Platform Migration Tool and for the Platform Automation as a Service.
2015, International Business Awards