Destination address resolution failure
Call setup timeout
Internal Communication Error
External communication Error
Software Error
Software Resources Unavailable
Hardware Resources Unavailable
Capability Exchange Failure
QoS Error
RTP/RTCP receive timer expired or bearer layer failure
Signaling socket failure
Gateway or signalling interface taken out of service
User is denied access to this service
Media Negotiation Failure due to non-existing Codec
Gateway
CCAPI
No Memory
Dynamically allocated memory on the gateway is exhausted.
This may indicate a temporary overload or a memory leak
caused by faulty software.
No buffers
Packet or buffer memory is exhausted. This may indicate a
temporary overload or a memory leak caused by faulty software.
CPU high
Call rejected because default or configured CPU usage
threshold has been exceeded.
Low memory
Call rejected because default or configured memory usage
threshold has been exceeded.
No dialpeer match
No dialpeer satisfied the match criteria for accepting or
handling the call. This usually indicates a dialpeer
misconfiguration.
No DSP resource
Insufficient DSP resources to handle the call.
Socket error
An error occured on a socket interface.
RTP Inactivity Error
Media (RTP/RTCP) inactivity timer expired for the call.
Invalid arguments
Invalid arguments passed to a function. This usually indicates
an internal software error.
Invalid State
Some unexpected event was received while in a state that was
inappropriate for processing such an event.
Timeout
The software timed out waiting for some response or event to happen.
Inter-process communication
An internal process communication error occurred. This usually
indicates some software error, but may also mean that some
process was not running because of misconfiguration.
Software Error
An internal software error has occurred. Please report the
entire IEC string, including the diagnostic code field, to
customer support.
Gateway or Interface OOS
The Gateway is being taken out of service (forcefully or gracefully)
or the signaling interfaces are being taken out of service (forcefully
or gracefully). It may be possible that the signalling interface
required to support the call has already been adminstratively
shut down.
Dial-peer connections exceeded
An outbound dial-peer could not be used because the configured
maximum number of connections for the dial-peer had been reached.
Incompatible number type
An outbound dial-peer could not be used because the configured
numbering type did not match the type specified in the call.
Trunk-group select fail
Failed to select an available interface among the trunk group
specified for use by a matching dial-peer.
Caller-ID processing failure
Error in processing caller ID information.
Resource busy
A resource needed to service the call was busy
No application
Could not find an application to take the incoming call. Please
check your call application and dial-peer configurations.
Application no longer exists
The event points to a session application which does
not exist any more. The event is being discarded.
Incoming loop
An incoming call setup indication was received, bearing
the same GUID (globally unique identifier), as a call in
existence. This call is being rejected because a loop is
suspected.
Call spike threshold
An incoming call was rejected because we had exceeded
configured call spike thresholds.
Inbound dialpeer blocked
A matched dialpeer could not be used to find an inbound
application because the permission setting on it blocked
its use as an inbound dialpeer. As a result, no application
could be found to handle the call.
Outbound dialpeer blocked
A matched dialpeer could not be used to place the call
because the configured permission on it contradicted its
use as an outbound dialpeer.
Handoff depth reached
The maximum number of handoffs between applications for
a single call has been exceeded. Please check your application
scripts to make sure there isn't an infinite loop within
the applications.
Incompatible apps for handoff
A call handoff attempt between applications failed because
the applications were incompatible. IVR 1.0 applications are
incompatible with IVR 2.0 or VXML applications.
No dialpeer interface
A matched dialpeer could not be used for the outbound leg
because there was no appropriate interface for the dialpeer
type. This may be a software or configuration error.
The tag identifier for the problematic dialpeer is provided
in the diagnostic field (the last component) of the 6-part
IEC string. Please check your dialpeer configuration.
System init error
Some data structure or process that should have been created
at system initialization is missing. Please report the
Internal Error Code to customer support.
TCL IVR
No Memory
Dynamically allocated memory on the gateway is exhausted.
This may indicate a temporary overload or a memory leak
caused by faulty software.
No buffers
Packet or buffer memory is exhausted. This may indicate a
temporary overload or a memory leak caused by faulty software.
CPU high
Call rejected because default or configured CPU usage
threshold has been exceeded.
Low memory
Call rejected because default or configured memory usage
threshold has been exceeded.
No dialpeer match
No dialpeer satisfied the match criteria for accepting or
handling the call. This usually indicates a dialpeer
misconfiguration.
No DSP resource
Insufficient DSP resources to handle the call.
Socket error
An error occured on a socket interface.
RTP Inactivity Error
Media (RTP/RTCP) inactivity timer expired for the call.
This is logged by the script when it specifies
"media_inactivity_err" as the IEC to be used for the
disconnect.
Invalid arguments
Invalid arguments passed to a function. This usually indicates
an internal software error.
Invalid State
Some unexpected event was received while in a state that was
inappropriate for processing such an event.
Timeout
The software timed out waiting for some response or event to happen.
Inter-process communication
An internal process communication error occurred. This usually
indicates some software error, but may also mean that some
process was not running because of misconfiguration.
Software Error
An internal software error has occurred. Please report the
entire IEC string, including the diagnostic code field, to
customer support.
Gateway or Interface OOS
The Gateway is being taken out of service (forcefully or gracefully)
or the signaling interfaces are being taken out of service (forcefully
or gracefully). It may be possible that the signalling interface
required to support the call has already been adminstratively
shut down.
Script syntax
An error was detected while parsing a tcl script. Please
enable "debug voip ivr error" for more detailed information.
Bad fsm event
A tcl ivr script specified an unrecognized event in the
definition of the fsm. Please enable "debug voip ivr error"
for more detailed information
Invalid args in script
A tcl ivr script specified invalid arguments when invoking
a tcl command procedure. Please enable "debug voip ivr error"
for more detailed information
Unsupported infotag
A tcl script tried to access an unrecognized infotag, or
it may have tried to use a recognized infotag in an unsupported
mode (e.g. performing a "get" on a set-only infotag or
vice-versa). Please enable "debug voip ivr error" for more
detailed information.
Invalid action in script
A tcl script tried to execute an action or command which
was invalid, or invalid given the state it was in. Please
enable "debug voip ivr error" for more detailed information.
Call blocked by CLI
This call was rejected because it matched the profile defined
for calls to be blocked.
Settlement check failure
An inbound call was rejected because it failed OSP settlement
checking. This could have been because an OSP token was
required and no valid one was found. Or it could have been
because an OSP token was included in the SETUP indication
when none was expected.
vxmldialog failed
Failed to initiate the vxml dialog. Turn on vxml debugging
for more detailed information.
Can't set up prompt
A TCL script terminated execution on failure of the
"media play" command because the prompt
initialization failed. This could be due to a syntax error in the
specification of prompt tokens or mis-configuration of language
prompt-file locations. Please enable "debug voip ivr dynamic"
and "debug voip ivr error" for more detailed information.
Wrong state for media
A tcl script requested a media operation (e.g. play, stop, seek)
on one or more legs that were in a conferenced state, or where
there was a vxml dialog active.
Get infotag failed
Tcl script terminated because an infotag retrieval failed.
Please enable "debug voip ivr error" for more information.
Set infotag failed
Tcl script terminated because an infotag set operation failed.
Please enable "debug voip ivr error" for more information.
TCL script error
An error was encountered while interpreting a TCL script.
Please enable "debug voip ivr error" for more information.
Bad callinfo params
The application was unable to use one of the callinfo
parameters for setup. Examples include the octet 3 or
octet 3a fields, redirect IE, GUID, etc. Please
enable "debug voip ivr error" for more information.
Version mismatch
The application could not run because it required an incompatible
version of TCL IVR.
Media request failed
A TCL script terminated a call because an error status was
reported by the media layer in the "ev_media_done"
event. This indicates a failure in the execution of "media
play" or some other media operation requested by the script.
The script may choose to ignore the error, or it can
opt to terminate the call, specifying this IEC
("media_done_err") as reason for the disconnect.
Digit collect failed
This error is logged by the TCL script when it fails to collect
digits in response to a prompt and decides to terminate
the call because of the failure. The failure may be normal,
i.e. the caller did not enter any digits, or it may be due to
an actual error in software or hardware. This IEC is logged
by the script when it specifies "collectdigits_done_err"
as the IEC associated with the disconnect.
Accounting conn err
This error code is set by the TCL script when it terminates
the call because it has received an indication that the
connectivity to the accounting server is lost. This IEC is
logged when the script specifies "accounting_conn_err" as
the IEC associated with the disconnect.
Authentication err
This error code is set by the TCL script when it terminates
a call because of error status reported on a
"ev_authenticate_done" event. The script logs this error
by specifying "authenticate_done_err" as the IEC associated
with the disconnect.
Authorization err
This error code is set by the TCL script when it terminates
a call because of error status reported on a
"ev_authorize_done" event. The script logs this error
by specifying "authorize_done_err" as the IEC associated
with the disconnect.
APPLICATION FRAMEWORK
No Memory
Dynamically allocated memory on the gateway is exhausted.
This may indicate a temporary overload or a memory leak
caused by faulty software.
No buffers
Packet or buffer memory is exhausted. This may indicate a
temporary overload or a memory leak caused by faulty software.
CPU high
Call rejected because default or configured CPU usage
threshold has been exceeded.
Low memory
Call rejected because default or configured memory usage
threshold has been exceeded.
No dialpeer match
No dialpeer satisfied the match criteria for accepting or
handling the call. This usually indicates a dialpeer
misconfiguration.
No DSP resource
Insufficient DSP resources to handle the call.
Socket error
An error occured on a socket interface.
RTP Inactivity Error
Media (RTP/RTCP) inactivity timer expired for the call.
Invalid arguments
Invalid arguments passed to a function. This usually indicates
an internal software error.
Invalid State
Some unexpected event was received while in a state that was
inappropriate for processing such an event.
Timeout
The software timed out waiting for some response or event to happen.
Inter-process communication
An internal process communication error occurred. This usually
indicates some software error, but may also mean that some
process was not running because of misconfiguration.
Software Error
An internal software error has occurred. Please report the
entire IEC string, including the diagnostic code field, to
customer support.
Gateway or Interface OOS
The Gateway is being taken out of service (forcefully or gracefully)
or the signaling interfaces are being taken out of service (forcefully
or gracefully). It may be possible that the signalling interface
required to support the call has already been adminstratively
shut down.
Leg connections maxed
The maximum number of connections for the leg has
been exceeded. An attempt to bridge yet another
connection on the leg failed.
Handoff app not found
The specified target application for a call handoff was
not found on the gateway.
Incompatible protocols
A matched dialpeer could not be used for the outbound leg
because this gateway is not capable of translating between
the inbound and outbound protocols.
OSP Fail
OSP settlement checking failed for an outbound call.
Dialpeer deleted
A dialpeer that was being used for a call setup was
deleted (through CLI) before the call could be initiated.
Interface busy
An outbound dial-peer matching this call's parameters
specified an interface that was in use and unavailable.
App can't handoff
An application tried to place an outbound call using a
dial-peer configured with an outbound application. However,
the first application does not support call handoff, so
cannot pass the call to the second application.
Illegal "setup continue"
A TCL script tried to issue a "leg setup continue" command
when a previous "setup continue" was still outstanding.
Call blocked by CLI
This call was rejected because it matched the profile defined
for calls to be blocked.
SESSION APPLICATION
No Memory
Dynamically allocated memory on the gateway is exhausted.
This may indicate a temporary overload or a memory leak
caused by faulty software.
No buffers
Packet or buffer memory is exhausted. This may indicate a
temporary overload or a memory leak caused by faulty software.
CPU high
Call rejected because default or configured CPU usage
threshold has been exceeded.
Low memory
Call rejected because default or configured memory usage
threshold has been exceeded.
No dialpeer match
No dialpeer satisfied the match criteria for accepting or
handling the call. This usually indicates a dialpeer
misconfiguration.
No DSP resource
Insufficient DSP resources to handle the call.
Socket error
An error occured on a socket interface.
RTP Inactivity Error
Media (RTP/RTCP) inactivity timer expired for the call.
Invalid arguments
Invalid arguments passed to a function. This usually indicates
an internal software error.
Invalid State
Some unexpected event was received while in a state that was
inappropriate for processing such an event.
Timeout
The software timed out waiting for some response or event to happen.
Inter-process communication
An internal process communication error occurred. This usually
indicates some software error, but may also mean that some
process was not running because of misconfiguration.
Software Error
An internal software error has occurred. Please report the
entire IEC string, including the diagnostic code field, to
customer support.
Gateway or Interface OOS
The Gateway is being taken out of service (forcefully or gracefully)
or the signaling interfaces are being taken out of service (forcefully
or gracefully). It may be possible that the signalling interface
required to support the call has already been adminstratively
shut down.
Redirect loop detected
A loop was detected while processing a redirected call. The
new destination matches a previously-seen redirect address.
OSP not supported
Either an OSP token was detected in the SETUP message, or
the dial-peer configuration specified that settlement is to
be used for this call. However, the default or SESSION
application configured to handle this call does not support
the OSP protocol. Please check the dial-peer configuration and
ensure that an OSP-capable application is defined.
Call blocked by CLI
This call was rejected because it matched the profile defined
for incoming calls to be blocked.
Interface busy
An outbound dial-peer matching this call's parameters
specified an interface that was in use and unavailable.
No called number
Either we timed out waiting for the user to enter digits for
the called number, or an INFO message arrived with zero-length
called number.
Too many digits
The user entered an excessive number of digits for the
called number.
Can't collect digits
Digit collection is not supported on the interface or protocol
that originated this call.
Too many calls
The number of calls serviced by this gateway has exceeded
the total number permitted, as defined by the " call
threshold global total-calls" CLI.
Max redirects exceeded
The maximum number of redirects (call forwarding) allowed for
a call has been exceeded.
H.323
No Memory
Dynamically allocated memory on the gateway is exhausted.
This may indicate a temporary overload or a memory leak
caused by faulty software.
No buffers
Packet or buffer memory is exhausted. This may indicate a
temporary overload or a memory leak caused by faulty software.
CPU high
Call rejected because default or configured CPU usage
threshold has been exceeded.
Low memory
Call rejected because default or configured memory usage
threshold has been exceeded.
No dialpeer match
No dialpeer satisfied the match criteria for accepting or
handling the call. This usually indicates a dialpeer
misconfiguration.
No DSP resource
Insufficient DSP resources to handle the call.
Socket error
An error occured on a socket interface.
RTP Inactivity Error
Media (RTP/RTCP) inactivity timer expired for the call.
Invalid arguments
Invalid arguments passed to a function. This usually indicates
an internal software error.
Invalid State
Some unexpected event was received while in a state that was
inappropriate for processing such an event.
Timeout
The software timed out waiting for some response or event to happen.
Inter-process communication
An internal process communication error occurred. This usually
indicates some software error, but may also mean that some
process was not running because of misconfiguration.
Software Error
An internal software error has occurred. Please report the
entire IEC string, including the diagnostic code field, to
customer support.
Gateway or Interface OOS
The Gateway is being taken out of service (forcefully or gracefully)
or the signaling interfaces are being taken out of service (forcefully
or gracefully). It may be possible that the signalling interface
required to support the call has already been taken out.
No Usr Responding, H225 timeout
Timeout occurred waiting for the CallProc or Alerting messages, the
calling party is given cause `No user responding', and called party
is given cause code `Recovery on timer expiry' as per Q931
(section 5.2.5.4).
No answer from user
SETUP is sent and CallProc/Alert/Progress messages are already
received and timeout occurred waiting for Connect message.
H225 invalid msg
The h225 message received with either an invalid CRV, parse error,
mandatory IE missing, message out of sequence, wrong IE len or
wrong IEC content.
Setup no called no
Received h225 setup message and mandatory field namely called
number not present.
H225 ASN error
The h225 message receiver on parsing the h225 message found an
ASN decode error.
Setup, h225 state bad
During sending of outgoing h225 setup message, found that the h225
state is wrong.
Alert, h225 state bad
During sending of outgoing alerting (h225) message found that the
h225 state is wrong.
Callproc, h225 state bad
During sending of outgoing call proceeding (h225) message found
that the h225 state is wrong.
Progress, h225 state bad
During sending of outgoing progress (h225) message found that the
h225 state is wrong.
Notify, h225 state bad
During sending of outgoing notify (h225) message found that the
h225 state is wrong.
Info, h225 state bad
During sending of outgoing info(h225) message found that the h225
state is wrong.
UInfo, h225 state bad
During sending of outgoing user info(h225) message found that the
h225 state is wrong.
Connect, h225 state bad
During sending of outgoing setup confirm(h225) message found that
the h225 state is wrong.
Suspend, h225 state bad
During sending of outgoing suspend(h225) message found that the
h225 state is wrong.
Suspend rej, state bad
During sending of outgoing suspend reject(h225) message found that
the h225 state is wrong.
Resume, h225 state bad
During sending of outgoing resume(h225) message found that the h225
state is wrong.
Setup, DNS fail
During originating call attempt, the DNS/Enum resolution fails.
Setup no alternate
During call setup attempt using an alternate endpoint it is
found that there are no alternate endpoints to try.
H225 chn, sock fail
During h225 connection establishment, the chn connection failed
due to TCP socket error. The session target in the dial-peer
directly points to the remote voip endpoint.
Alt h225 chn sock fail
During h225 connection establishment, in a call attempt to an
alternate endpoint, the chn connection failed due to TCP socket
error.
H225 chn, sock fail in RAS
During h225 connection establishment (new connection), the chn
connection failed due to TCP socket error. The dial-peer has
session target of ras.
H245, chn sock fail
During h245 connection establishment, the chn connection failed
due to TCP socket error.
RSCMSM interface unavail
RSCMSM CAC interface unavailable due to Resource failure.
SETUP, next CRV invalid
Received SETUP message at terminating endpoint, failure to get a
valid unique CRV value.
Setup, GW not registered
If a new call is not allowed due to RAS not ready (i.e Gateway
not Registered to Gatekeeper).
TCS encode send
Encoding and sending of terminal cap request failed.
End session ack send
Encoding and sending of end session ack pdu failed.
End session send
Encoding and sending of end session pdu failed.
Userinput send
Encoding and sending of user input signal pdu failed.
Userinput upd send
Encoding and sending of user input signal update pdu failed.
Userinput alpha send
Encoding and sending of user input alpha signal pdu failed.
TCS ack fail
In h245 capability state machine, failed to send TCS ack for
the received TCS request.
TCS rej send fail
In h245 capability state machine, failed to send TCS reject
for the received TCS request.
TCS rel sent
In h245 capability state machine, TCS request is received,
received an internal event to send the TCS release request.
TCS send fail (To be Removed) same as #46
In h245 capability state machine, failed to send the TCS
request.
H245 sock start fail
H245 listening socket failed to start.
Call entry no mem
During outgoing call, resource failure for call entry data
structure.
Timeout h245 conn
H245 connection wait timeout occcurred.
MSD/MSD ACK Timeout
Gateway has sent MSD request, but neither of the incoming MSD
or MSD ACK message is received.
MSD ACK timeout
Gateway has sent MSD request, incoming MSD is received from remote
and MSD ACK is sent to the remote in response. The expected
MSD ACK message is not received from the remote.
TCS ack wait timeout
In the capability state machine, timer expiry waiting for the
TCS ACK message.
OLC m/c RSVP fail
In olc state machine, received rsvp failure indication and
minimum qos not best effort.
RSVP fail treat abort
Received RSVP failure and qos treatment is to abort the call.
Fast QOS mismatch
Received fast start Setup for QOS with remote minimum QOS as not best
effort, but desired QOS is best effort.
Slow QOS mismatch
In H225 state machine, received a slow start h225 Setup, with no
h245 address (in setup) and it is not 'sigonly' call and remote
minimum QOS is not best effort.
slow qos mismatch (To be removed) #65 same
In h225 state machine, received h225 setup, h245 address not in
setup and it is not sigonly call and min_qos!= best effort.
H225, QOS release
In H225 state machine, received QOS release event.
fast, qos mismatch (To be Removed) Same as #64
Received fast start setup for qos and remote min_qos!=best effort
and desired = best effort. The session target is RAS.
Fallback chk fail
In h225 state machine, fallback check failed.
fback chk fail (To be Removed, same as #69)
In h225 state machine, got admission confirm, fallback check
failed.
Fast codec mismatch
In H225 state machine, received h225 fast Setup, during build of
an OLC ACK found that there is no matching codec.
Cap not supported
In cap state machine, codec/capabilities received from the remote
(in incoming TCS) are not supported.
TCS rej received
In cap state machine, after sending TCS request, received TCS Reject
from remote.
MS status indetermine
In msd state machine, MSD request is received from remote, the
result of Master Slave Status is indeterminate. This can happen
if sent and received random numbers are same, when both the local
and remote terminal types are same.
MSD indetermine (To be removed) same as #74
In msd state machine, MSD request is received from remote, the
result of MSDetermination is indeterminate, and max retries crossed.
MSD rej received
In msd state machine, MSD request is sent and MSD reject is
received from the remote. The MSD requests shall be sent for fixed
maximum number of retries before release.
MSD rej received (To be Removed) same as #76
In msd state machine, MSD request is sent and msd reject is
received from the remote.
MSD rel received
In msd state machine, MSD request is sent, receives MSD release
release ind from the remote.
MSD result disagreement
In msd state machine, MSD ACK is received from remote but there is
a disagreement in msd result.
MSD rej received (To be removed) same as #76
In msd state machine, waiting for MSD ACK from remote, receives
MSD reject from the remote.
MSD rel received (To be Removed) same as #78
In msd state machine, waiting for MSD ACK from remote, receives MSD
release ind from the remote.
SETUP send sock failed
An error occurred during SETUP PDU send operation on socket
connection for H225. This can happen if remote IP is a reachable
address (for ping), but it is not a valid H323 endpoint.
OLC m/c, rcvd bw rej
In olc state machine, bandwidth reject received.
SETUP send resource fail
During H225 PDU send operation, an error occurred in memory
allocation or socket queue is full.
ALERT send failed
Encoding and sending of ALERT pdu failed.
CallProc send failed
Encoding and sending of Call Proceeding pdu failed.
PROGRESS send failed
Encoding and sending of PROGRESS pdu failed.
NOTIFY send failed
Encoding and sending of NOTIFY pdu failed.
INFO send failed
Encoding and sending of INFO pdu failed.
USER INFO send failed
Encoding and sending of USER INFO pdu failed.
FACILITY send failed
Encoding and sending of FACILITY pdu failed.
SUSPEND send failed
Encoding and sending of SUSPEND pdu failed.
SUSPEND REJ send failed
Encoding and sending of SUSPEND REJECT pdu failed.
RESUME send failed
Encoding and sending of RESUME pdu failed.
PASSTHRU send failed
Encoding and sending of PASSTHRU pdu failed.
CONNECT send failed
Encoding and sending of CONNECT pdu failed.
H323 Interworking Error
The h323 subsystem should always provide precise/exact IEC
information depending upon the scenarios/place of an error. This
IEC would indicate that the exact information of an error is not
available. The debugs in h323 are to be looked by developer for
pointing the exact issue.
SIP
No Memory
Dynamically allocated memory on the gateway is exhausted.
This may indicate a temporary overload or a memory leak
caused by faulty software.
No buffers
Packet or buffer memory is exhausted. This may indicate a
temporary overload or a memory leak caused by faulty software.
CPU high
Call rejected because default or configured CPU usage
threshold has been exceeded.
Low memory
Call rejected because default or configured memory usage
threshold has been exceeded.
No dialpeer match
No dialpeer satisfied the match criteria for accepting or
handling the call. This usually indicates a dialpeer
misconfiguration.
No DSP resource
Insufficient DSP resources to handle the call.
Socket error
An error occured on a socket interface.
RTP Inactivity Error
Media (RTP/RTCP) inactivity timer expired for the call.
Invalid arguments
Invalid arguments passed to a function. This usually indicates
an internal software error.
Invalid State
Some unexpected event was received while in a state that was
inappropriate for processing such an event.
Timeout
The software timed out waiting for some response or event to happen.
Inter-process communication
An internal process communication error occurred. This usually
indicates some software error, but may also mean that some
process was not running because of misconfiguration.
Software Error
An internal software error has occurred. Please report the
entire IEC string, including the diagnostic code field, to
customer support.
Gateway or Interface OOS
The Gateway is being taken out of service (forcefully or gracefully)
or the signaling interfaces are being taken out of service (forcefully
or gracefully). It may be possible that a signalling interface
required to support the call has already been administratively
shut down.
2xx, dest sdp null
Sent invite, 2xx response received but destination SDP body
unavailable.
2xx, dest sdp null (To be removed merged to #21)
Sent invite, received 1xx, destination sdp body unavailable in
the received 2xx response.
ACK, dest sdp null
ACK request received but destination SDP body unavailable for
the delayed media call.
2xx, dest sdp null
Mid call INVITE sent, 2xx response received but destination SDP
body unavailable.
Redirect contact null
SIP Contact header missing in incoming SIP redirect (3xx) or 485
messages.
refer-to header bad
During call transfer with REFER, malformed or invalid Refer-To
header.
18x, invalid disptype
Invalid or unsupported Content-Disposition with mandatory handling
received in 18x Session Progress message.
Sent INVITE, bad msg
Unknown SIP response message received while waiting response for
INVITE.
sent INVITE, bad msg (To be removed merged to #28)
Unknown SIP response message received while waiting response for
INVITE.
Bad msg for state
During outgoing resource resv state, unexpected SIP response message
received for the current call state.
bad msg for state (To be removed merged to #30)
During outgoing resource resv allocated state, unexpected SIP
response message received for the current call state.
Session trgt null
During outgoing call, session target found null.
Session trgt parse
During outgoing call, session target parse failed.
Session trgt invalid
During outgoing call, invalid session target type.
DNS query fail
For outgoing call, DNS lookup of session target failed.
INVITE, dns qry fail
Received failure response for the dns query (rcvd target addr null)
sent for resolving the contact in the received INVITE/FQDN in SDP.
INVITE, dns qry fail (To be removed merged to #36)
Received failure response for the dns query (rcvd target addr null)
sent for resolving the contact in the received INVITE/FQDN in SDP
(after 180 ringing is sent)
ACK, dns qry fail
Received failure response for the dns query (rcvd target addr null)
sent for resolving the contact in the received FQDN in SDP
(after 200 ok is sent)
MID-INVITE, dns qry fail
Received failure response for the dns query (rcvd target addr null)
sent for resolving the contact or SDP FQDN in the received mid
INVITE request.
100, dns qry fail
DNS lookup failure for the Contact header/FQDN received in SIP
response message.
DNS qry fail
Received failure response for the dns query (rcvd target addr null)
sent for resolving the contact, after QOS progress message has been
sent.
3xx, redirect loop
On receiving a 3xx response on an outbound call, during redirect
procedure, it is found that redirect loop is encountered.
3xx, redirect max
On receiving a 3xx response on an outbound call, during redirect
procedure, it is found that maximum redirects are exceeded.
3xx, redirect exhaust
On receiving a 3xx response on an outbound call, during redirect
procedure, it is found that all contact choices are exhausted.
3xx, redirect exhaust (To be removed merged to #44)
On receiving a 3xx response on an outbound call, during redirect
procedure, it is found that all Contact choices are exhausted,
while searching for SIP URL.
Enum resolution fail
Received failure response for the query sent for enum resolution.
(rcvd contact list null).
Contact not resolved
The INVITE Contact or Record Route not resolved to an IP address
& port. In the meantime either user has answered the call or
loopback event is received from the session application.
ACK send sock err
The success response for INVITE send has been received, the socket
is giving error for sending ACK.
Connection to contact fail
Sent INVITE and received 200 OK, TCP/UDP connection failed to the
endpoint specified in the contact or record reoute.
RSCMSM interface unavail
RSCMSM CAC interface unavailable due to Resource failure.
Socket conn refused
The connection refused error occurred during send operation with
error 146
Setup conn timeout
Failed to receive response for the socket connection request.
1xx wait timeout
If out of retries in sending invite while waiting for 1xx response,
also not trying dns and there is no redirect info available.
200 wait timeout
Retry exhausted for PRACK retransmission.
200 wait timeout
Retry exhausted for COMET retranmission.
PRACK wait timeout
If out of retries in sending rel1xx messages waiting for the PRACK.
PRACK wait timeout & state bad
If trying to retransmit the rel1xx while waiting for PRACK message,
but the state of the call is wrong.
Session app rsp timeout
Received INVITE request and timeout occurred while waiting for
response for the sent SETUP from the session application.
1xx wait timeout
If out of retries in sending mid-call INVITE waiting for 1xx
response (and not trying dns).
ACK wait timeout
If out of retries in sending 200OK and waiting for ACK.
ACK wait timeout
If in active state, ACK is not received after it is out of retries
for sending 200 OK for the initial INVITE.
200 wait timeout
If out of retries in sending INVITE, waiting for the 200 OK.
Xfer 2xx wait timeout
For failed call transfer, timed-out waiting response for NOTIFY
request.
Send 200, rsrc fail
Received INVITE request, resource error in sending 200 OK response.
Send 200, rsrc fail
Received PRACK message, resource error in sending 200 OK response.
Send PRACK, rsrc fail
Sending of PRACK message failed.
Send COMET, rsrc fail
Sending of COMET message fails during retransmission.
Send 183, rsrc fail
Sending of 183 (Progress) response message fails during
transmission.
Send 180, rsrc fail
Sending of 180 response message fails during transmission.
Rcvd 3xx, contact parse
Internal error or Malformed Contact header encountered during SIP
redirect (3xx) response processing.
Rsrc process media
Resource failure during processing of the media changes.
Err launch dns
Encountered a resource error in launching a DNS query.
Err reinserting ccb
Resource error in re-inserting the associated call control block
into table.
Call entry no mem
During originating call resource failure in creating a call entry.
Redirect info no mem
Memory allocation failure for creating redirect info structure
during SIP redirect (3xx) message processing.
Setup, QOS mismatch
During outgoing call, mismatch in QOS or invalid reliable-prov and
QOS config.
1xx, QOS mismatch
After 1xx Session progress receipt, QOS failure in negotiation
while checking the configured req and acc QOS values with those
in incoming message.
RSVP failure outgoing
Resource allocation failure at RSVP layer for outgoing call.
QOS retries crossed
Out of retries in sending QOS PROGRESS or resource reservation
requests.
180, codec mismatch
Media negotiation failure for incoming 180 Alerting responses.
183, codec mismatch
Media negotiation failure for incoming 183 Session Progress
responses.
200, codec mismatch
Media negotiation failure for incoming 200 OK responses.
RE-INVITE, codec mismatch
A media information mismatch in the media information as received in
Re-INVITE with the media information previously received in INVITE.
ACK, codec mismatch
During processing of the ACK message in response to 200 OK, the
media negotiation failed due to codecs mismatch (in delayed media
processing).
2xx, codec mismatch
Sent mid invite, received 2xx response and the media negotiation
failed due to codecs mismatch.
INVITE, codec mismatch
Media negotiation failure for incoming INVITE request.
PRACK, codec mismatch
Media negotiation failure for incoming PRACK message.
RSVP failure incoming
Resource allocation failure at RSVP layer for incoming call.
INVITE, QOS mismatch
During handling of INVITE, QOS failure in negotiation while checking
the configured req and acc QOS values with those in incoming
message.
PRACK, QOS mismatch
During handling of PRACK, QOS failure in negotiation while checking
the configured req and acc QOS values with those in incoming
message.
COMET, QOS mismatch
During handling of COMET, QOS failure in negotiation while checking
the local QOS values with those in received a=qos:line in COMET.
Fback chk fail
Fallback check failed for IP network quality. This could happen
either at Originating or Terminating Gateway.
INVITE, invalid IE content
Received INVITE with either invalid header contents, SDP or VIA
params.
INVITE, Preauth fail
Received INVITE, pre authentication attempt failed.
INVITE send fail
A send operation for INVITE request failed.
NOTIFY send fail
A send operation for NOTIFY request failed.
ACK send fail
A send operation for ACK request failed.
REFER send fail
A send operation for REFER request failed.
REFER response send fail
A send operation for REFER response failed.
Call Hold fail
A Hold operation failed on an active call (during sending a re-invite
to the peer).
Connect wait timeout
We received a 200 OK in response to an Invite and tried to request a
UDP/TCP connection to the endpoint specified in the Contact or Record
Route headers in order to send the ACK but timed out.
Request, unknown method
Received an incoming request message with unknown or invaild SIP
method.
Request, missing From/To
Received an incoming request message, and it is found that
mandatory fields 'From' and/or 'To' are missing or there is an
error in parsing the From/To fields.
Request, missing Via
Received an incoming request message, and it is found that
mandatory field 'Via' is missing.
Request, parse Via
Received an incoming request message, and encountered an error
in parsing the 'Via' field.
Request, missing CSeq
Received an incoming request message, and it is found that
mandatory field 'CSeq' is missing.
Request, parse CSeq
Received an incoming request message, and encountered an error
in parsing the 'CSeq' field.
Request, CallID unused
Received an incoming request message with a CallID, which is not
currently in use i.e mismatch in associating CallID with the
current call control block.
Request, missing Contact
Received an incoming request message, and it is found that
mandatory field 'Contact' is missing.
Request, parse Contact
Received an incoming request message, and encountered an error
in parsing the 'Contact' field.
Request, Version bad
Received an incoming request message with a SIP version which is
not supported on the User Agent.
Request, Extension bad
Received an incoming request message with a 'Require' header field
containing an option tag with unsupported extension.
Request, Record-Route bad
Received an incoming request message with a 'Record-Route' header
field in a malformed format.
Request, Diversion bad
Received an incoming request message with a Diversion header
field in a malformed format.
VTSP
No Memory
Dynamically allocated memory on the gateway is exhausted.
This may indicate a temporary overload or a memory leak
caused by faulty software.
No buffers
Packet or buffer memory is exhausted. This may indicate a
temporary overload or a memory leak caused by faulty software.
CPU high
Call rejected because default or configured CPU usage
threshold has been exceeded.
Low memory
Call rejected because default or configured memory usage
threshold has been exceeded.
No dialpeer match
No dialpeer satisfied the match criteria for accepting or
handling the call. This usually indicates a dialpeer
misconfiguration.
No DSP resource
Insufficient DSP resources to handle the call.
Socket error
An error occured on a socket interface.
RTP Inactivity Error
Media (RTP/RTCP) inactivity timer expired for the call.
Invalid arguments
Invalid arguments passed to a function. This usually indicates
an internal software error.
Invalid State
Some unexpected event was received while in a state that was
inappropriate for processing such an event.
Timeout
The software timed out waiting for some response or event to happen.
Inter-process communication
An internal process communication error occurred. This usually
indicates some software error, but may also mean that some
process was not running because of misconfiguration.
Software Error
An internal software error has occurred. Please report the
entire IEC string, including the diagnostic code field, to
customer support.
Gateway or Interface OOS
The Gateway is being taken out of service (forcefully or gracefully)
or the signaling interfaces are being taken out of service (forcefully
or gracefully). It may be possible that the signalling interface
required to support the call has already been adminstratively
shut down.
DSP mode change
An attempt to change the DSP mode has been failed.
DSP unknown failure
An unspecified failure has happened in DSP interaction.
No DSP memory available
DSP could not allocate chunk memory, this may indicate a temporary
overload or a memory leak caused by faulty software.
No DSP resource available
The call is disconnected because we are out of DSP resources.
Bad DSP parameters
The call has been disconnected because of some code error path.
Codec incompatible
The call has been failed because of the incompatible codec types.
DSP alarm
DSP sent an alarm which might be caused by receiving
a bad packet, a wrong message or by a software problem.
No voice cut through
The call failed because the voice path could not be cut through.
Tie line misconfiguration
A tie line call has been failed because of a misconfiguration
of the tie line in voice port. Please check the tie-line string.
Invalid call mode
An unknown call mode has been specified to setup a call.
This usually indicates an internal software error.
Interface deleted
Failure to setup call on deleted interface. This may happen
if a call comes on an interface while being hot-swapped.
TDM hairpinning failed
TDM hairpinning failed. This might be because of data structure
allocation failure or because of actual hairpinnig failure.
Set digit mode failed
Attempt to set the DSP to the specific digit mode failed.
This also can happen if we run out of memory.
Setup indication failed
This may happen if we run out of memory.
DSP timeout
Call failed because of time out on waiting for DSP action.