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Product Overview
Features and Benefits
Platform Support and Compatibility
Foundation Applications
• Cisco Unified Communications Manager is the call-processing engine of Business Edition 7000, extending voice and video features to network devices such as IP phones, telepresence endpoints, media-processing devices, gateways, and multimedia applications. Fully integrated instant messaging and presence services are also included. Additional services such as multimedia conferencing, collaborative contact centers, and interactive multimedia response systems are made possible through Cisco Unified Communications Manager open telephony application programming interfaces (APIs).
• The Cisco Jabber® client portfolio takes advantage of intelligence in Cisco networks and Cisco Unified Communications Manager to offer a highly secure, reliable, and rich collaboration experience. It delivers a consistent experience across on-premises and cloud-based deployments, and uses industry standards to help ensure interoperability across Cisco and third-party solutions.
• Cisco Unity® Connection integrates voice-messaging and voice-recognition functions to provide continuous global access to calls and messages. Its advanced convergence-based communication services allow you to use natural-language voice commands to place calls or listen to messages in hands-free mode and to check voice messages from your desktop, either through integration with your email inbox or by using a web browser. It also provides robust Automated-Attendant functions, including intelligent routing for incoming calls and easily customizable call-screening and message-notification options.
• Cisco Prime™ Collaboration provides an automated process for initial deployments and for "day 2" moves, adds, changes, and deletions (MACDs). An intuitive user interface provides a single view of a subscriber and the subscriber's services. With these capabilities, Cisco Prime Collaboration significantly accelerates site rollouts and dramatically reduces the time required for ongoing changes, resulting in exceptional productivity gains and lower operating expenses (OpEx). In addition, Cisco Prime Collaboration simplifies the tasks, allowing organizations to optimize IT resources and further reduce TCO.
• Cisco Licensing (including Cisco Enterprise Licensing Manager [ELM]) makes usage and reporting simple. Cisco ELM provides a centralized, at-a-glance view of compliance and allows for redistribution of licensing among supported products. User licensing - based on user profiles - aligns with Cisco User Connect Licenses (UCL) and Cisco Unified Workspace Licensing (UWL) purchasing models.
Additional Collaboration Options
• Cisco Expressway provides advanced video integration, allowing older video devices to be supported.
• Cisco Unified Contact Center provides high-quality call center capabilities, including agent-based services as well as fully integrated self-service applications, sophisticated and distributed automatic call distributor (ACD), interactive voice response (IVR), customer voice portal (CVP), and computer telephony integration (CTI).
• Cisco Unified Attendant Consoles provide the human attendant console operator with the tools to quickly accept and effectively dispatch incoming calls to individuals across the organization.
• Cisco WebEx® Web Conferencing accelerates business results by making your web meetings more productive. This people-centric cloud-based collaboration solution can enable team members to easily share information through any computer or mobile device. WebEx® Meetings allows people to attend meetings any time, from anywhere, inside and outside corporate firewalls.
• Cisco Emergency Responder helps assure that Cisco Unified Communications Manager sends emergency calls to the appropriate Public Safety Answering Point (PSAP) for the caller's location, and that the PSAP can identify the caller's location and return the call if necessary. The system automatically tracks and updates equipment moves and changes, helping ensure more effective compliance with legal or regulatory obligations, reducing the risk of liability related to emergency calls as a result.
• Cisco Paging Server provides basic and advanced paging features for all users. Basic paging features require no license and allow point-to-point or group audio paging between groups of up to 50 Cisco IP Phones. An advanced paging license allows larger (unlimited) paging groups and enables other advanced functions, including Business Edition 7000 support for limited co-residency of approved third-party applications as described in the Co-residency Policy available at http://www.cisco.com/en/US/products/ps11369/prod_white_papers_list.html.
Solution Specifications: System Capacity
Table 1. System Capacity
Ordering Information
Table 2. Ordering Cisco Business Edition 7000
Part Number |
Description |
BE7K-K9 |
Cisco Business Edition 7000 UCS C240 M3 TRC2 Srv, RST |
BE7K-K9-XU |
Cisco Business Edition 7000 UCS C240 M3 TRC2 Srv, UNRST |
Cisco Services
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