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Residential Gateways (Data Only)

Cisco Residential Wireless Gateway Model EPC3828 Data Sheet

The Cisco® Residential Wireless Gateway Model EPC3828 is a high-performance home gateway that combines a cable modem, router, and wireless access point(s) in a single device, providing a cost-effective networking solution for both the home and small office. The Cisco EPC3828 provides a faster connection to the Internet by incorporating eight bonded downstream channels along with four bonded upstream channels. These bonded channels can deliver downstream data rates in excess of 440 Mbps and upstream data rates in excess of 120 Mbps. That's up to eight times faster downloads than conventional single-channel EuroDOCSIS 2.0 cable modems.

The Cisco EPC3828 (Figure 1) is designed to meet EuroDOCSIS 3.0 specifications, as well as offering backward compatibility for operation in EuroDOCSIS 2.0, 1.1, and 1.0 networks.

Figure 1. Cisco Residential Wireless Gateway Model EPC3828

The EPC3828 integrated router features a Dynamic Host Configuration Protocol (DHCP) server, Network Address Translation (NAT) and Network Address and Port Translation (NAPT), and a Stateful Packet Inspection (SPI) firewall. These features allow the user to share a single high-speed public Internet connection as well as share files and folders between devices in the home network by attaching multiple wired and wireless devices in the active home or office to the wireless residential gateway.
Consumer-friendly features like Wireless Protected Setup (WPS) and user-configured Parental Control can protect the home network from unwelcome intruders and family members from access to undesirable websites.

Features

EuroDOCSIS

• Compliant with EuroDOCSIS 3.0, 2.0, 1.1, and 1.0 standards to deliver high-end performance and reliability

Connections

• Four 10/100/1000BASE-T Ethernet ports to provide wired connectivity

• High-performance broadband Internet connectivity to energize your online experience

• Optional: two USB 2.0 Type 2 connections

• Dual-band concurrent 802.11n Wireless Access Point (WAP) with eight Service Set Identifiers (SSIDs) compatible with 802.11b/g

• WPS, including a pushbutton switch to activate WPS for simplified and secure wireless setup

Design and Function

• Attractive, compact design and versatile orientation to stand vertically, lie flat on the desktop or shelf, or mount easily on a wall

• Dual-color LED status indicators on the front panel provide an informative and easy-to-understand display that indicates the cable modem operational status

• TR-068 compliant color-coded interface ports and corresponding cables simplify installation and setup

Management

• User-configurable Parental Control blocks access to undesirable Internet sites

• Advanced firewall technology deters hackers and protects the home network from unauthorized access

• Residential gateway allows automatic software upgrades by your service provider

Documentation

• User guide can be downloaded from Cisco.com.

Front Panel Features

Table 1 lists front panel features for the Cisco EPC3828.

Table 1. Front Panel Features

Feature

Description

Indicators and controls

Power, downstream (DS), upstream (US), Online, Link, USB (optional), Wireless On/Off LED and button, Wireless Setup LED and button

Color

Black, black lens, silver text

Branding

Cisco and model number

Back Panel Features

Figure 2 shows the back panel, and Table 2 lists back panel features.

Figure 2. Example of Cisco EPC3828 Back Panel

Table 2. Back Panel Features

Feature

Description

Power switch

Switches power to the unit (power switch provided only on products carrying the CE mark)

Power connector

Color: black

Connects modem to the DC output of the AC power adapter

USB connector

Color: blue

Optional (1): Each Type 2 USB 2.0 port connects to a USB port on a printer or another USB device

Ethernet (1-4) connector Color: yellow

Four RJ-45 Ethernet ports with LED indicators connect to the Ethernet port on a PC or home network

MAC address label

Displays the MAC address of the cable modem

Cable

Connector Color: white

F-connector connects to an active cable signal from a service provider

Reset

Power cycles the EPC3828

Antennas

2 internal antennas provide a communication connection for the built-in 802.11n wireless;

up to 6 external antennas depending upon the product model

Product Specifications

Table 3 lists product specifications for the Cisco EPC 3828.

Table 3. Product Specifications

Specification

Value

Residential Gateway

Gateway configuration management

• TR-069 and subset of TR-098 data model (optional)
• Extensive custom SNMP MIB for the gateway
• Provisioning with SNMP
• HNAP server 1.2+

Independent Computer Security Association (ICSA) firewall compliant

• Web filtering: pop-ups, cookies, Java, and ActiveX scripts
• Intrusion detection and prevention: WAN ping blocking, IP fragment blocking, port scan detection, TCP Port Probe, UDP Port Probe
• DoS Protection: inbound, outbound, WAN interface, LAN interface, SYN flood, Ping of Death, Smurf, Bonk, Jolt, Land, Nestea, Newtear, Syndrop, Teardrop, WinNuke/OOBNuke (Invalid TCP urgent pointer), x1234, Saihyousen, Oshare, ARP flood, TCP Hijacking, Christmas Tree, SYN/FIN (jackal), BackOffice (UDP 32337), NetBus, ICMP Flooding,
• IP address, port number, MAC address filtering
• TCP flags, ICMP types fragmentation
• Connection creation and teardown
• Timestamps and payload modification

Parental Controls

• Per-user policies
• Keyword blocking
• Domain name blocking
• Time of day filters
• MAC address filtering

Advanced event logging

• Filtering activity
• Session tracking
• User notification by mail alert and SNMP traps

Routing features

• NAPT, NAT, and Pass-through (Layer 2) Operational Modes
• RFC3489 (STUN) "Port-restricted cone NAT" behavior
• RIP v1/v2, with MD5
• Static Routes
• Port Forwarding
• Port Triggering
• UPnP IGD 1.0
• IPSec Pass-through
• L2TP Pass-through
• PPTP Pass-through
• ALG support: mIRC, PIRCH, MS NetMeeting, Net2phone, AOL and MSN Messenger, Yahoo Messenger, Go2Call, Hotline Server, Visual IRC, CuSeeme, AT&T Instant, Messenger Anywhere, Active Worlds, Buddy Phone Calista IP Phone, Delta Three PC to Phone, Dial Pad, Dwyco Video Conferencing, OrbitRC, Xircon, Netscape Chat, FTP, H.323, ICQ

Wireless Access Point

802.11 b/g/n

• Available hardware options for wireless access point:
• 2x2 MIMO, 2.4 GHz single band
• 2x2 MIMO, 2.4 GHz and 5 GHz dual band concurrent
• 3x3 MIMO, 2.4 GHz and 5 GHz dual band concurrent
• 2, 4, or 6 internal antennas (antenna configuration depends on the hardware options)
• DFS certified operation for models with 5 GHz option for maximum spectrum utilization and reduced interference.
• Wi-Fi compliant security (WPA2-Enterprise, WPA2-PSK, WPA-Enterprise, WPA-PSK, WEP)
• WMM-QoS (Wireless Multi Media - Quality of Service)
• WMM Power Save
• WPS
• Wireless Bridging - WDS (Wireless Distribution System) - allows connection to "Range Extender Products"
• RADIUS Authentication (Client, EAP-TLS, EAP-TTLS, EAP-PEAP, EAP-MD5)
• MBSSID (8 SSIDs with unique NAT scopes)
• Wi-Fi "Hot Spot" support (Static DHCP IP Scope over tunnel

Applications Support (optional, supported on select hardware)

Applications

• Supports DLNA 1.5
• Samba server for file sharing ( GPLv2)
• External NAS drives using USB 2.0 host ports

RF Downstream

Operating frequency range

108 to 1002 MHz

Tuner frequency range

108 to 1002 MHz

Tuner

1 GHz full-band capture tuner that eliminates restrictions on downstream channel frequency plan

Demodulation

8 demodulators, each demodulator: 64 QAM or 256 QAM

Maximum data rate

8 downstream channels, each 6 MHz channel:

• 55.62 Mbps for 256 QAM and 41.71 Mbps for 64 QAM

Bandwidth

8 MHz

Operating level range

+43 to +73 dBµV for 64 QAM

+47 to +77 dBµV for 256 QAM

Input impedance

75 ohms

RF Upstream

Operating frequency range

5 to 65 MHz (optional: 5 to 85 MHz)

Upstream transmission

4 upstream channels

Modulation

QPSK, 8 QAM, 16 QAM, 32 QAM, 64 QAM/ATDMA, 128 QAM/SCDMA

Maximum data rate per channel

Channel Raw
Modulation Bandwidth (MHz) Data Rate (Mbps)

QPSK 1.6 2.56

16 QAM 1.6 5.12

QPSK 3.2 5.12

16 QAM 3.2 10.2

32 QAM 3.2 12.8

64 QAM 3.2 15.4

16 QAM 6.4 20.5

32 QAM 6.4 25.6

64 QAM 6.4 30.7

Bandwidth

200 kHz to 6.4 MHz

Maximum operating level

TDMA

SCDMA

Modulation 1 Channel 2 Channels 3 or 4 Channels

QPSK +121 dBµV +118 dBµV +115 dBµV

8 QAM +118 dBµV +115 dBµV +112 dBµV

16 QAM +118 dBµV +115 dBµV +112 dBµV

32 QAM +117 dBµV +114 dBµV +111 dBµV

64 QAM +117 dBµV +114 dBµV +111 dBµV


QPSK +116 dBµV +113 dBµV +113 dBµV

8 QAM +116 dBµV +113 dBµV +113 dBµV

16 QAM +116 dBµV +113 dBµV +113 dBµV

32 QAM +116 dBµV +113 dBµV +113 dBµV

64 QAM +116 dBµV +113 dBµV +113 dBµV

128 QAM +116 dBµV +113 dBµV +113 dBµV

* Up to +3dB power increase in extended upstream power mode with CMTS support.

Electrical

Input voltage

15 VDC

Power consumption

(modem module)

Models without application support: 15W nominal

Models with application support: 20W nominal

Data ports

GigabitEthernet (Auto-negotiate with Auto-MDIX): RJ-45 Ethernet (4)

Optional with some part numbers: USB 2.0, USB Type 2 (2)

RF

Female F-type

Output impedance

75 ohms

Mechanical

Dimensions (H x D x W)

5.4 cm x 14.5 cm x 19.6 cm (2.13 in. x 5.71 in. x 7.72 in.)

Weight

0.430 kg (15.17 oz)

Operating temperature

0 to 40° C (32 to 104° F)

Operating humidity

0 to 95% RH noncondensing

Storage temperature

-20 to 70° C (-4 to 158° F)

Standards

Standards

EuroDOCSIS 3.0

IEEE 802.11n

WPA2, WPA and WEP

WMM, WPS

Regulatory Compliance

Regulatory and safety approvals

As required per country where the EPC3828 will be used