Cisco announces the end-of-sale and end-of life dates for the Cisco® Cable Modems with Digital Voice (EMTA/EDVA). The last day to order the affected product(s) is December 29, 2007. Customers with active service contracts or active warranties will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active service contracts or active product warranties, support will be available for the shown dates as stated in the applicable service contracts or product warranty terms and conditions, even if this date exceeds the Last Date of Support shown in Table 1.
Table 1. End-of-Life Milestones and Dates for the Cable Modems with Digital Voice (EMTA/EDVA)
Milestone
Definition
Date
End-of-Life Announcement Date
The date the document that announces the end of sale and end of life of a product is distributed to the general public.
June 30, 2007
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.
December 29, 2007
Last Ship Date:
HW
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.
March 28, 2008
End of Routine Failure Analysis Date:
HW
The last-possible date a routine failure analysis may be performed to determine the cause of hardware product failure or defect.
December 28, 2008
End of New Service Attachment Date:
HW
For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.
December 28, 2008
End of Service Contract Renewal Date:
HW
The last date to extend or renew a service contract for the product.
March 25, 2012
Last Date of Support:
HW
The last expected date to receive service and support for the product as entitled by applicable service contracts or warranty terms and conditions **. After this date, all support services for the product are unavailable, and the product becomes obsolete. Warranty duration is based on product ship dates; refer to warranty terms and conditions for details.
December 31, 2012
HW = Hardware OS SW = Operating System Software App. SW = Application Software
Table 2. Product Part Numbers Affected by This Announcement
End-of-Sale Product Part Number
Product Description
Replacement Product Part Number
Replacement Product Description
Additional Information
4004538
DPX2203-B12 DOCSIS 2 PORT EMTA
See the Product Migration Options section below for detailed information on replacing this product.
4008303
DPX2213-2200 DOCSIS 2 PORT EMTA
See the Product Migration Options section below for detailed information on replacing this product.
4009113
DPX2203 DOCSIS EMTA 2-LINES/ENET/US
See the Product Migration Options section below for detailed information on replacing this product.
4009541
EPX2203 EURO-DOC EMTA 2CH/ENET/USB
See the Product Migration Options section below for detailed information on replacing this product.
4009602
DPX2203,EMTA,DOCSIS,2 LINE;EURO LPS
See the Product Migration Options section below for detailed information on replacing this product.
4009604
EPX2203,EMTA,E-DOCSIS,2 LINE,SRAM
See the Product Migration Options section below for detailed information on replacing this product.
4009625
DPX2203C-2200 DOCSIS 2 PORT EMTA
See the Product Migration Options section below for detailed information on replacing this product.
4009628
DPX2203 DOCSIS EMTA 2-LINE/ENET/USB
See the Product Migration Options section below for detailed information on replacing this product.
4009683
DPX2203C DOCSIS 2 PORT EMTA
See the Product Migration Options section below for detailed information on replacing this product.
4010984
DPX2213,EMTA,DOCSIS,2-PORT
See the Product Migration Options section below for detailed information on replacing this product.
4011620
DPX2203C-2200 DOCSIS 2 PORT EMTA;UPS
See the Product Migration Options section below for detailed information on replacing this product.
4011621
DPX2203,EMTA,DOCSIS,2 LINE,SRAM
See the Product Migration Options section below for detailed information on replacing this product.
4012459
EPX2203 E-DOCSIS EMTA 2-PORT/ENET
See the Product Migration Options section below for detailed information on replacing this product.
4013708
EPX2203 E-DOCSIS 2-LINE EMTA; LPS
See the Product Migration Options section below for detailed information on replacing this product.
4014186
DPX2203 DOCSIS 2.0 Cable Modem, EMT
See the Product Migration Options section below for detailed information on replacing this product.
Customers can use the Cisco Technology Migration Program (TMP) to trade-in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/pr11/incentive/tmp/index.html
Customers may be able to continue to purchase the Cable Modems with Digital Voice (EMTA/EDVA) through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to:http://www.cisco.com/go/eos
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.
