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Table Of Contents
Cisco Virtualization Experience Client 6215 Release Notes for Base VDI Firmware Release 8.6
Installing Add-Ons or Upgrades for Cisco VXC 6215
Cisco VXC Manager Compatibility
Interoperability with Adobe Connect
Removing the Voice And Video Firmware Add-On
Hardware, Software, and Accessories Specifications
Obtaining Documentation and Submitting a Service Request
Cisco Virtualization Experience Client 6215 Release Notes for Base VDI Firmware Release 8.6
Updated: March 30, 2012Use these release notes with the Cisco Virtualization Experience Client 6215 running Base VDI Firmware Release 8.6.
Contents
These release notes provide the following information:
•
Obtaining Documentation and Submitting a Service Request
Introduction
The Cisco Virtualization Client 6215 (Cisco VXC 6215) delivers superior voice and video collaboration capabilities in desktop virtualization. It unifies voice, video, and virtual desktop in one device.
The Cisco VXC 6215 provides workers with secure, real-time access to business applications and content without compromising the collaborative user experience. Cisco VXC 6215 supports the following capabilities:
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Combines virtual desktops with voice and video capabilities
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Supports processing capabilities that use network and data center CPU resources efficiently
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Supports high-quality, scalable voice and video, delivering an optimal user experience
The Cisco VXC 6215 provides support for the following hosted virtual desktop protocols:
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Citrix Independent Computing Architecture (ICA)
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PC over IP (PCoIP) (in base virtual desktop infrastructure [VDI] mode only)
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Remote Desktop Protocol (RDP) with VMware View (in base VDI mode only)
By default, the firmware that is installed on the Cisco VXC 6215 client is Base VDI Firmware. The Base VDI Firmware supports desktop virtualization capabilities, but does not provide the additional voice and video functionality required for Unified Communications. To support Unified Communications, you must purchase and install the Voice and Video Firmware Add-On. For more information, see the Deployment Guide for Voice and Video Firmware for Cisco Virtualization Experience Client 6125. For instructions on upgrading the Cisco VXC 6215 with the Voice and Video Firmware Add-On, see Installing Add-Ons or Upgrades for Cisco VXC 6215.
The following table describes the virtual desktop protocol releases that support Base VDI Firmware only and those that support Base VDI Firmware with the Voice and Video Firmware Add-On.
Related Documentation
For more information, see the documents available at the following URLs:
Cisco Virtualization Experience Client 6000 Series
http://www.cisco.com/en/US/products/ps11976/tsd_products_support_series_home.html
Cisco Virtualization Experience Client Manager
http://www.cisco.com/en/US/products/ps11582/tsd_products_support_series_home.html
Installation Notes
For installation instructions, see Cisco Virtualization Experience Client 6215 Quick Start Guide.
Installing Add-Ons or Upgrades for Cisco VXC 6215
To download and install a Cisco VXC add-on (for example, the Voice and Video Firmware Add-On) or a firmware upgrade, follow these steps:
Procedure
Step 1
Go to the following URL:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240
Step 2
Log in to the Download Software page.
Step 3
Choose Products > Voice and Unified Communications > IP Telephony > Virtualized Endpoints.
Step 4
Choose Cisco Virtualization Experience Client 6000 Series.
Step 5
Choose Cisco Virtualization Experience Client 6215.
Step 6
In the Latest Releases folder, choose the firmware or add-on you require.
Step 7
Click the Download or Add to cart button, and follow the prompts.
Step 8
To update the firmware or add-on using Cisco VXC Manager, see the Administration Guide for Cisco Virtualization Experience Client Manager.
Important Notes
This section contains the following information:
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Cisco VXC Manager Compatibility
•
Interoperability with Adobe Connect
•
Removing the Voice And Video Firmware Add-On
•
Hardware, Software, and Accessories Specifications
Cisco VXC Manager Compatibility
Cisco VXC 6215 Base VDI Firmware Release 8.6 is compatible with Cisco VXC Manager Release 4.8.5.
USB 3.0 Ports
USB 3.0 ports do not support audio/video devices (such as cameras, headsets, and handsets) in the current release. This issue will be resolved in a future base image OS release.
For more information, access Bug Toolkit as described in the "Using Bug Toolkit" section, and see CSCty70433.
Interoperability with Adobe Connect
For the Cisco VXC 6215 to interoperate with Adobe Connect web conferencing software when running in a Citrix XenDesktop environment, you must ensure that the virtual desktops to which the thin clients are connecting are running Virtual Desktop Agent 5.5 hotfix 1.
Removing the Voice And Video Firmware Add-On
If you upgrade the Cisco VXC 6215 with the Voice and Video Firmware Add-On, and subsequently choose to remove the add-on, rather than follow the standard process for removing add-ons, you must re-image the client using the Base VDI firmware.
Third-Party Software Support
The Cisco VXC 6215 is interoperable with the Wyse TCX Suite. For more information, see Wyse documentation.
Hardware, Software, and Accessories Specifications
For additional product details including hardware, software, and accessories specifications, see the product data sheets available at the following URL:
http://www.cisco.com/en/US/products/ps11976/products_data_sheets_list.html
Caveats
This section contains these topics:
Using Bug Toolkit
Known problems (bugs) are graded according to severity level. These release notes contain descriptions of:
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All severity level 1 or 2 bugs
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Significant severity level 3 bugs
You can search for problems by using the Cisco Software Bug Toolkit.
To access Bug Toolkit, you need the following items:
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Internet connection
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Web browser
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Cisco.com user ID and password
To use the Software Bug Toolkit, follow these steps:
Procedure
Step 1
To access the Bug Toolkit, go to http://tools.cisco.com/Support/BugToolKit/action.do?hdnAction=searchBugs.
Step 2
Log in with your Cisco.com user ID and password.
To look for information about a specific problem, enter the bug ID number in the "Search for bug ID" field, and then click Go.
Open Caveats
Table 1 list severity 1, 2, and 3 defects (and one severity 6 defect) that are open for the Cisco Virtualization Experience Client 6215 using Base VDI Firmware Release 8.6.
For more information about an individual defect, you can access the online record for the defect by clicking the Identifier or going to the URL shown. You must be a registered Cisco.com user to access this online information.
Because defect status continually changes, be aware that Table 1 reflects a snapshot of the defects that were open at the time this report was compiled. For an updated view of open defects, access Bug Toolkit as described in the "Using Bug Toolkit" section.
Resolved Caveats
Not applicable.
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the What's New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS Version 2.0.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
Any Internet Protocol (IP) addresses used in this document are not intended to be actual addresses. Any examples, command display output, and figures included in the document are shown for illustrative purposes only. Any use of actual IP addresses in illustrative content is unintentional and coincidental.
© 2012 Cisco Systems, Inc. All rights reserved.